[Q] Moto G Problems with Messaging after 4.4.3 Update - Moto G Q&A, Help & Troubleshooting

My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?

kinkose said:
My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?
Click to expand...
Click to collapse
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.

At least we're not the only ones! Ours is T-Mobile. I haven't tried sending data messages. I'll have to try...
Update: MMS works fine. Just sent a picture to myself.
slemon said:
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.
Click to expand...
Click to collapse

kinkose said:
My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?
Click to expand...
Click to collapse
slemon said:
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.
Click to expand...
Click to collapse
kinkose said:
At least we're not the only ones! Ours is T-Mobile. I haven't tried sending data messages. I'll have to try...
Update: MMS works fine. Just sent a picture to myself.
Click to expand...
Click to collapse
for all, have you try to update your hangouts after updating to 4.3.3 ?

Hangouts updated and crashing as well. I tried several different messaging apps with the same result

Have you tried disabling the messaging app and also clearing the data and cache for handouts?

Try this one: Settings > Apps > All > Reset preferences.

bozzykid said:
Have you tried disabling the messaging app and also clearing the data and cache for handouts?
Click to expand...
Click to collapse
Did that as well as deleting and reentering APN settings.
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
rogeriorp said:
Try this one: Settings > Apps > All > Reset preferences.
Click to expand...
Click to collapse
Hey, we are back in the game! Thank you for your tip, it worked (at least in my case). Thanks again!

Well since it seems to have had some success, I'll try this in morning and let you know how it goes!
rogeriorp said:
Try this one: Settings > Apps > All > Reset preferences.
Click to expand...
Click to collapse

It worked!! Thank you so much!
kinkose said:
Well since it seems to have had some success, I'll try this in morning and let you know how it goes!
Click to expand...
Click to collapse

Are you guys sure the Messaging app was fully disabled after the update? Also, the only app default for Hangouts is to be set as the default messenger. Perhaps going into settings and setting it as the default messenger would do the same as reset app preferences without resetting all your other defaults.

It didn't make any difference for me. I couldn't send text messages no matter what app was default.
Sent from my Nexus 5 using XDA Free mobile app

After messing with this some more, it seems the issue is if you disable the Messaging app, this behavior exists. If you keep it enabled, then Hangouts will work just fine. This is a pretty bad bug imho.

Can't enable messanging app
bozzykid said:
After messing with this some more, it seems the issue is if you disable the Messaging app, this behavior exists. If you keep it enabled, then Hangouts will work just fine. This is a pretty bad bug imho.
Click to expand...
Click to collapse
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?

onemoverx said:
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?
Click to expand...
Click to collapse
Why would you not be able to enable it in the settings?

onemoverx said:
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?
Click to expand...
Click to collapse
Im on 4.4.4 and can even seem to disable the messaging app on my moto g.

So this issue exist on the Moto X 4.4.4. Had Messenger disabled while on 4.4.2 and used Hangouts (past and current version) with no problems. After update to 4.4.4 problem started, but solved with the known solution of re-enabling/re-installing the Messenger app. The problem also exists if Messenger is uninstalled.
My question is does anyone know what is causing this issue? Is it a change in the Messenger app, Hangouts (unlikely), or the core OS (seems most likely to me).
Just curious more than anything, but I would like to remove the Messenger app if possible.
Sent from my XT1060 using Tapatalk

Related

[Q] Not receiving Google Voice texts

Anyone else not receiving their text messages through google voice. It was working fine for me when I had my desire. For some reason I never get the texts pushed to me. I have to open the google voice app to check if I have any texts. Thanks in advance.
ak29 said:
Anyone else not receiving their text messages through google voice. It was working fine for me when I had my desire. For some reason I never get the texts pushed to me. I have to open the google voice app to check if I have any texts. Thanks in advance.
Click to expand...
Click to collapse
Open the Google Voice app, menu/settings/Sync and Notifications/
Background Data MUST be enabled!
That's already done.
Sent from my HTC-Z710a using XDA App
ak29 said:
That's already done.
Sent from my HTC-Z710a using XDA App
Click to expand...
Click to collapse
My next suggestion would be to uninstall the app, and reinstall then. There's really nothing else you can do.
I tried that too. Tried resetting the phone and...I've tried 3 different sensations they all had the same issue. Only work around I found was if I added that gmail account and sync it and then forward the google voice texts to that gmail account. Btw thanks for ur suggestions. I googled the issue found one other person with the issue. Maybe it will be fixed with the 2.3.4 update.
It works fine for me. The only problems that arise are when my connection is shoddy it will not tell me about new texts.. otherwise it works great.
Dunno man. I have a T-Mobile Sensation, Google Voice works great stock, after the 2.3.4 OTA update, and on CM7.
Finally got it to work. It took a few tries of logging out and logging back in. Thanks for all the help guys.

Google Voice broken in 4.4?

Hey all, is anyone else having any issues with Google voice not properly working on their Nexus 5 with android 4.4? I have it setup like normal, but the app is not showing missed called or voicemails.
emerica243 said:
Hey all, is anyone else having any issues with Google voice not properly working on their Nexus 5 with android 4.4? I have it setup like normal, but the app is not showing missed called or voicemails.
Click to expand...
Click to collapse
I know this doesn't help much but mine has been working fine.
hammester said:
I know this doesn't help much but mine has been working fine.
Click to expand...
Click to collapse
Actually i guess it does help, meaning it should work. hmmm
hammester said:
I know this doesn't help much but mine has been working fine.
Click to expand...
Click to collapse
Do you happen to be using two factor account authentication?
Tried clearing the app, reloading it, deactivating and re activating the phone\account via google voices web settings.
I am using two factor authentication as per a month ago. but if i recall correctly my google voice was still working with that enabled on my moto x before i got the nexus 5. I could be mistaken though. Anyone?
Mine originally was acting kind of funny upon first install - I uninstalled and re-installed it was fine.
mybe bugs
emerica243 said:
Hey all, is anyone else having any issues with Google voice not properly working on their Nexus 5 with android 4.4? I have it setup like normal, but the app is not showing missed called or voicemails.
Click to expand...
Click to collapse
If you're using a prepaid plan, I wonder if this is what you're running into:
http://productforums.google.com/forum/#!topic/voice/bPJ0u3fJiFo
Look about half-way down the page, it seems that some have needed to have T-Mobile disable their own voicemail in order to get GVoice to work. Maybe this is the answer, maybe not, but I saw it and thought it might help. If you got your Nexus through T-Mobile/postpaid, may not be the answer.
I seem to of found the problem. I was testing calls from my work phone, and they were all getting directed into the Spam folder. You cannot view the spam folder on the android app, however once i moved the calls\voicemails from the spam folder via the web interface, they all came flooding into my phone.
emerica243 said:
I seem to of found the problem. I was testing calls from my work phone, and they were all getting directed into the Spam folder. You cannot view the spam folder on the android app, however once i moved the calls\voicemails from the spam folder via the web interface, they all came flooding into my phone.
Click to expand...
Click to collapse
Actually yes, you can view the spam folder on the android app.
Gvoice>Click "Inbox" drop down on top of screen>Click 'Show all label'>Click "Spam"
I was noticed odd issues with Google Voice also. When I make a test call to my phone from my wife's phone and it actually calls me twice. Maybe someone else can help me confirm.. Call your phone from another phone and just let it keep ringing. See if it calls twice. Almost seems like its calling both primary and Google Voice #'s
Sent from my Nexus 5 using Tapatalk

Hangout delay mensage problem

Hi all, I have some problems with hangouts V. 2.0.217 some times when my phone is stand by..i have open hangouts to recibe mensage ..I using Droidkang v18 rom.. And I want to know if anybody have a similar problem..or if there is a fix of it.. thx!!!.
PS: Sorry for bad english.
TiTy said:
Hi all, I have some problems with hangouts V. 2.0.217 some times when my phone is stand by..i have open hangouts to recibe mensage ..I using Droidkang v18 rom.. And I want to know if anybody have a similar problem..or if there is a fix of it.. thx!!!.
PS: Sorry for bad english.
Click to expand...
Click to collapse
Hi, I was having issues sending and receiving messages with Hangouts too.
Hopefully, today Google released an update that corrected my issue. (2.0.3)
I recommend you to first, uninstall Hangouts, go to Play Store and download and install the new version. It worked well for me.
See the attachment.
Hey guys,
I'm having this issue too. I had it like 2 weeks ago, cleared data for the Hangouts app and, at the same time, I installed Push Notification Fixer from the Play Store. The issue got fixed and I thought it was because of the app but, now it is happening again, still with the app installed and the service running so I guess what fixed it was clearing Hangouts data.
How many of you had/are having the same problem? Any way to fix this? Really really annoying.. :/
dastinger said:
Hey guys,
I'm having this issue too. I had it like 2 weeks ago, cleared data for the Hangouts app and, at the same time, I installed Push Notification Fixer from the Play Store. The issue got fixed and I thought it was because of the app but, now it is happening again, still with the app installed and the service running so I guess what fixed it was clearing Hangouts data.
How many of you had/are having the same problem? Any way to fix this? Really really annoying.. :/
Click to expand...
Click to collapse
same here, no solution yet.
nexus 5, stock kitkat 4.4.2 rooted
Try turning off LTE, switch to HSPA and test.
WR
Sent from my Nexus 5
WarRaven said:
Try turning off LTE, switch to HSPA and test.
WR
Sent from my Nexus 5
Click to expand...
Click to collapse
When that started happening to me I was abroad so I didn't use mobile data to avoid costs. That happened on Wifi always so the issue is not with LTE.
Also, I changed to Slim since but I did not experience the issue again. And I have been using Push Notification Fixer just to make sure that things work properly.
Hope I didn't just jinx myself
Interesting, I now you need data on for long SMS or MMS.
But the IM should work without fault..
WR
Sent from my Nexus 5
This has happened to me. The phone is in deep sleep and ignores Hangouts text messages. I turn the screen on and then it reacts but the message has its proper time stamp from much earlier.
Sent from my Nexus 5 using Tapatalk

[Q] gs3 - can't send texts - CyanogenMOD 11 KitKat

Hey guys,
This is my first post, and I would greatly appreciate some help. I'm clearly quite a rookie at this. But I rooted my Verizon gs3 quite some time ago, and everything has run smoothly since. I did use it while in the UK on GiffGaff Mobile, and still worked fine. Now I am using Simple Mobile.
Just today, I installed the CyanogenMod 11 KitKat. I am able to send & receive MMS. And I can receive SMS, but I cannot send SMS.
I have tried changing the SMSC number using the dialer, but it keeps reverting back to "+12063130004",145 . I have also tried using different SMSC codes using the GoSMS app. I've played around with the APNs as well, but from the little that I know about this, this only has to do with MMS not SMS, correct?
Don't know what else to do, and I can't find any threads that have helped me yet.
PLEASE help, and I would greatly appreciate it.
amber12129 said:
Hey guys,
This is my first post, and I would greatly appreciate some help. I'm clearly quite a rookie at this. But I rooted my Verizon gs3 quite some time ago, and everything has run smoothly since. I did use it while in the UK on GiffGaff Mobile, and still worked fine. Now I am using Simple Mobile.
Just today, I installed the CyanogenMod 11 KitKat. I am able to send & receive MMS. And I can receive SMS, but I cannot send SMS.
I have tried changing the SMSC number using the dialer, but it keeps reverting back to "+12063130004",145 . I have also tried using different SMSC codes using the GoSMS app. I've played around with the APNs as well, but from the little that I know about this, this only has to do with MMS not SMS, correct?
Don't know what else to do, and I can't find any threads that have helped me yet.
PLEASE help, and I would greatly appreciate it.
Click to expand...
Click to collapse
If you toggle airplane mode or reboot the phone can you send an SMS? I haven't played with my phone at all lately but suddenly similar symptoms have manifested. I can send 1 SMS every time I reboot, but then it stops sending SMS after that one. Is this true with you? I haven't found a fix yet, but I'm trying to flush out the problem completely.
Whisk_33 said:
If you toggle airplane mode or reboot the phone can you send an SMS? I haven't played with my phone at all lately but suddenly similar symptoms have manifested. I can send 1 SMS every time I reboot, but then it stops sending SMS after that one. Is this true with you? I haven't found a fix yet, but I'm trying to flush out the problem completely.
Click to expand...
Click to collapse
I figured it out!! Finally! I had the same issue - I was able to send one message, then suddenly nothing. Do you have Google Voice+ ?? If so, try disabling it. You cannot disable it through the Settings>Apps - you actually have to go into the App then and select disable.
amber12129 said:
I figured it out!! Finally! I had the same issue - I was able to send one message, then suddenly nothing. Do you have Google Voice+ ?? If so, try disabling it. You cannot disable it through the Settings>Apps - you actually have to go into the App then and select disable.
Click to expand...
Click to collapse
I don't see "Google Voice+" Are you referring to Google+ or a different app altogether? This is driving me mad.
mtemlm satisfy
Whisk_33 said:
I don't see "Google Voice+" Are you referring to Google+ or a different app altogether? This is driving me mad.
Click to expand...
Click to collapse
Its just called Voice+. I know, I spent hours trying to sort it out. Other than that and messing around with the SMSC number, I'm not sure what else would be the problem.
amber12129 said:
Its just called Voice+. I know, I spent hours trying to sort it out. Other than that and messing around with the SMSC number, I'm not sure what else would be the problem.
Click to expand...
Click to collapse
So what do you mean by go into the app? if I press menu> manage apps, and then under the tab "All" at the bottom there is a "Voice+". I'm on CM10.2 and it appears that the "Voice+" is part of CM. If I open my app drawer and scroll down there is no app called Voice+.
There is Voice Dialer and Voice Search, but nothing else in the app drawer with a similar name. If I'm not going down the correct path please let me know. Thank you.
Whisk_33 said:
So what do you mean by go into the app? if I press menu> manage apps, and then under the tab "All" at the bottom there is a "Voice+". I'm on CM10.2 and it appears that the "Voice+" is part of CM. If I open my app drawer and scroll down there is no app called Voice+.
There is Voice Dialer and Voice Search, but nothing else in the app drawer with a similar name. If I'm not going down the correct path please let me know. Thank you.
Click to expand...
Click to collapse
Hmm, that's odd that its not showing up in the app drawer. It should be. Do you use Google Voice at all? On my phone, the option to disable or uninstall is blocked when I go into Settings>Apps. But if you don't use the app and your phone allows you to, maybe try disabling and/or uninstalling from there?? Let me know, and I'll keep looking.
amber12129 said:
Hmm, that's odd that its not showing up in the app drawer. It should be. Do you use Google Voice at all? On my phone, the option to disable or uninstall is blocked when I go into Settings>Apps. But if you don't use the app and your phone allows you to, maybe try disabling and/or uninstalling from there?? Let me know, and I'll keep looking.
Click to expand...
Click to collapse
So, I have the option to force stop it. (no change in results).
I've even downloaded the "Google Voice" app, which added the "Voice+" app, opened it, confirmed that it was on disable and still no change.
I have no idea why this problem started this morning since I don't believe I am any changes to my phone the past couple days... I really don't know what information I can provide to help troubleshoot it...
I'm having the same exact problem starting this morning. I can send exactly one message and then I have to reboot or turn airplane mode on/off to send another. Everything was working perfectly fine yesterday, though. I've tried deleting my phone's cache in the recovery menu but it hasn't helped.
thezam said:
I'm having the same exact problem starting this morning. I can send exactly one message and then I have to reboot or turn airplane mode on/off to send another. Everything was working perfectly fine yesterday, though. I've tried deleting my phone's cache in the recovery menu but it hasn't helped.
Click to expand...
Click to collapse
Are you also on CM11? What is your carrier? I've done a factory reset and upgraded from CM10.2 to CM11 and still haven't been able to ride my self from the problem. Nothing I have tried has changed anything. I made a new thread since it seems that the original purpose of this thread has been answered via the disabling of Voice+. The new thread is http://forum.xda-developers.com/showthread.php?t=2657822
Whisk_33 said:
Are you also on CM11? What is your carrier? I've done a factory reset and upgraded from CM10.2 to CM11 and still haven't been able to ride my self from the problem. Nothing I have tried has changed anything. I made a new thread since it seems that the original purpose of this thread has been answered via the disabling of Voice+. The new thread is http://forum.xda-developers.com/showthread.php?t=2657822
Click to expand...
Click to collapse
Carrier: Verizon. I was initially on CM 10.2 but both rolled back to CM 10.1 and upgraded to CM 11 to see if any of those fixed the problem. Neither did and I reluctantly (for now at least) went back to stock and unrooted my phone. Texting is working fine but I absolutely hate TouchWiz. I have no idea what could have caused the issue and, like you, I didn't make any changes at all before it happened. It literally appeared out of the blue.
thezam said:
Carrier: Verizon. I was initially on CM 10.2 but both rolled back to CM 10.1 and upgraded to CM 11 to see if any of those fixed the problem. Neither did and I reluctantly (for now at least) went back to stock and unrooted my phone. Texting is working fine but I absolutely hate TouchWiz. I have no idea what could have caused the issue and, like you, I didn't make any changes at all before it happened. It literally appeared out of the blue.
Click to expand...
Click to collapse
A bunch of us on S4s seem to be having the same problem! The timing of this issue all happening at once is weird... http://forum.xda-developers.com/showthread.php?p=50552025
OK this really does seem to work for me as a temp workaround...it sticks through reboots and all. Go to the dialer and enter the trusty old *#*#4636#*#* then go to phone settings and change preferred network type to CDMA only then back out and reboot.
It kinda sucks cause it's slow on the go, but at least I can send texts reliably. I have WiFi most places I am anyway.
If anyone figures out a real long term fix please post!!!
amber12129 said:
Hey guys,
This is my first post, and I would greatly appreciate some help. I'm clearly quite a rookie at this. But I rooted my Verizon gs3 quite some time ago, and everything has run smoothly since. I did use it while in the UK on GiffGaff Mobile, and still worked fine. Now I am using Simple Mobile.
Just today, I installed the CyanogenMod 11 KitKat. I am able to send & receive MMS. And I can receive SMS, but I cannot send SMS.
I have tried changing the SMSC number using the dialer, but it keeps reverting back to "+12063130004",145 . I have also tried using different SMSC codes using the GoSMS app. I've played around with the APNs as well, but from the little that I know about this, this only has to do with MMS not SMS, correct?
Don't know what else to do, and I can't find any threads that have helped me yet.
PLEASE help, and I would greatly appreciate it.
Click to expand...
Click to collapse
i just installed cm 11 yesterday and i am having same problem you have, i am on simple mobile too please what did you do, to fix it, thank in advance...
gagnier27 said:
i just installed cm 11 yesterday and i am having same problem you have, i am on simple mobile too please what did you do, to fix it, thank in advance...
Click to expand...
Click to collapse
sorry for such a late response. I solved this by just disabling Google Voice+. It is just called Voice+ in the app drawer, and when you open it, just tap 'Disable' & reboot the device.
amber12129 said:
sorry for such a late response. I solved this by just disabling Google Voice+. It is just called Voice+ in the app drawer, and when you open it, just tap 'Disable' & reboot the device.
Click to expand...
Click to collapse
Some people don't have voice+ and the solution you used isn't an option for them.
For those of us less fortunate than you, It seems you can fix the problem by loading a TW ROM and flashing the MB1 firmware. Then you can return to CM
I had XVoice+ for Exposed on my SGS4, it stopped me from sending texts. It was ok when i uninstalled it. I hope that might help.

Gmail delay notifications.

I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
wahur1 said:
I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
Click to expand...
Click to collapse
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
Sent from my Pixel using XDA-Developers Legacy app
bobby janow said:
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
i've already seen everything can't find anything.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
TonikJDK said:
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
Click to expand...
Click to collapse
u facing same issue ?
krelvinaz said:
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Click to expand...
Click to collapse
im completely stock too. no root nothing. using the phone out of the box.
wahur1 said:
u facing same issue ?
Click to expand...
Click to collapse
Yep, but it is random and not too bad.
TonikJDK said:
Yep, but it is random and not too bad.
Click to expand...
Click to collapse
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
wahur1 said:
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
Click to expand...
Click to collapse
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
bobby janow said:
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
Click to expand...
Click to collapse
im getting all other notifications timely. whatsapp, messengers, facebook e.t.c. only issue is with gmail. i have tried all the settings but the problem persist for no reason.
Just figured out what's really happening. Only getting notifications from primary inbox and not from other inboxes such as updates, forums, promotions e.t.c.
Even though in settings I have "tick" notify for every message but still no sound or notification.
I have cleared so for data/cache uninstalled Gmail app but same thing every time.
Finally found the solution to it. After digging into menu and settings and found that by default sub-folder (such as updates, forums, promotions) emails notifications are disabled. i had to manually enable it under "Manage Labels" tab to turn on the notification sound. Now its working as it use to be.

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