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OK, so I've been using a Kaiser/Tilt with Eclair on it for awhile. I've spent countless hours drooling after the Nexus One. When AT&T finally got the "Backflip" from Motorola, I just couldn't resist. I took the plunge.
I should've known better. I have plenty of AT&T horror stories, and this is the same carrier that wont allow you to tell your Java apps NOT to ask for permission more than once (making Opera mini a PITA but the only usable browser for non-smart-phones).
There is NO option to install applications from untrusted sources. This means anything on your SD card, downloaded from the web or over your wifi at home WILL NOT WORK. Naturally, you also cannot use the "su" command in terminal.
Motoblur is nice I guess, but the uninstallable AT&T paid apps, the limitations of 1.5 firmware (ie: no google navigator, no voice search) and the locked-to-yahoo-search-bar are enough to get me to say NO to any further AT&T abuse.
With the Kaiser's bloatware, they removed/hid apps from you so you wouldn't try to use them and replaced them with their crapware.
AT&T does not know the meaning of "open" and they do not understand Android. You are not buying an Android phone when you buy from AT&T.
You are buying a device LOCKED to a market with a smaller number of applications than the iPhone (I don't use Apple products either ) forced to use a lesser search engine for your most convenient option and subject to losing any application that was once on the market but then removed. You can't install your own apps or even test them on your device. Period.
Also on my first day of using it I got a number of "Force Close" messages including on the built-in applications (ie: Motorola's flavor of the desk clock).
It's decent hardware, it feels pretty zippy to me, but this is exactly why I WONT buy an iPhone.
Screw you, AT&T. I will make sure that everyone I know is properly informed about this crippled device that is nothing like the Android experience is supposed to (expected to!) be.
/endrant phew, going to go breathe for awhile.
EDIT: I will add:
- Set "orientation" on this phone when you tilt it and somehow it gets stuck in one orientation or the other (who knows maybe this one is just me, not seen any other backflips) if you set it back to just when you open/close it it's fine again though
- The desk clock can't be launched manually and is tricky to get to appear trying to get the phone in that perfect angle to display it
- I don't have a separate camera on me right now to show you the menu but to back up with sources:
http://www.pcworld.com/article/1910...n_atandt_not_the_full_android_experience.html
https://supportforums.motorola.com/message/121849
Don't buy this phone. Stay away from AT&T, stay away from Motorola (IMO or at least the motorola backflip).
This is pretty horrible.
I have two questions, though.
1) Can you take a screen cap of the Settings > Applications screen so we can see the lack of Unknown Sources option? That'd really help people see the validity of this issue.
2) I hope you have some kind of 30-day money-back guarantee when buying a handset from AT&T like Sprint offers. Otherwise, ouch =/
I haven't tried to install an apk from astro or anything, but i have pushed a few with ADB which seems to work fine. It kinda sucks, but I really hope that we can figure out root access soon! I don't care for blur, but I like android. Hopefully we don't have to wait to long. Here is an ADB guide http://forum.xda-developers.com/showthread.php?t=643866
I wonder if Apple suddenly took over AT&T because this kind of behaviour is more common to them
... It's not only AT&T who manages to confuse their customers about an OSS... Don't forget who decided to lock down an open software system boot-loader for everyone *cough*Motorola*cough*
Apple made them an offer they could not refuse!
nuff said
I spent some time with one yesterday.
Ouch, even my Fuze running eclair is faster.
They really broke this machine.
I am worried about other att phones!
My hope for an even somewhat open x10 on AT&T is starting to dwindle.
HushH said:
My hope for an even somewhat open x10 on AT&T is starting to dwindle.
Click to expand...
Click to collapse
mines as well. i hope they dont. i know its off topic but is there an officail release date for the x10 on att? i hear it may be april/may
Someone more familiar than I needs to figure out the proper java system call to enable unknown/untrusted sources and then post on this thread the proper at command to execute it via CLI. You wouldn't even need root to do this.
IConrad01 said:
Someone more familiar than I needs to figure out the proper java system call to enable unknown/untrusted sources and then post on this thread the proper at command to execute it via CLI. You wouldn't even need root to do this.
Click to expand...
Click to collapse
Assuming the software running on the Backflip is the same software they released the source to on opensource.motorola.com, there may be hope of that. I'll dig into it when I get time.
Wow. I am surprised that this was picked up by Gizmodo. Do we have anyone corroborating this? Doesn't this somehow violate Google's terms of service?
HushH said:
My hope for an even somewhat open x10 on AT&T is starting to dwindle.
Click to expand...
Click to collapse
Mine too! Just means to spend the couple extra hundred dollars and get an unlocked unbranded one.
I got the Backflip just because I am moving on from my jailbroken iPhone and I wanted something neat and shiny.
I can say that there is a lot of smack talk here, but give these guys a chance here to root the phone and get some things working on it.
It's been two days since the release and I can already say, that I like the phone a hell of a lot more today then I did on Sunday. I've been able to install untrusted sources using the Droid Explorer, a bit of a pain in the ass, but it's okay, considering that if I want Android, then this is the only way to go for now.
But I have faith in someone out there... Someone will figure this out.
I just hope it's within my 30 day return policy.
EDIT: I Installed "GDE" on my device and I am able to use the Google search widget... So that issue is sort of solved...
This may just be my unit but the A2DP doesn't work right, it starts playing music then begins to fast forward whatever you are watching or listening to. Did a hard reset, no luck. Looks like I already need a replacement lol.
Squeaky369 said:
EDIT: I Installed "GDE" on my device and I am able to use the Google search widget... So that issue is sort of solved...
Click to expand...
Click to collapse
Can you please explain how you got the google search widget working?
nutcake852 said:
Can you please explain how you got the google search widget working?
Click to expand...
Click to collapse
Eh; fail on my part. It's mostly a cosmetic fix. I didn't actually test it, but when you click on it, it changes to "Yahoo".
So my bad on that one.
God, I hate Yahoo. Ever since that stupid ass cowboy did that commercial, it's ate away at my soul...
I don't know why...
To think we were all worried about how Verizon was going to cripple android only to have ATT do it instead. At first I was amazed and then I realized that any android phone would have outshown their prized phone...oh well one more reason to love being on T-Mobile. ;-)
I played with a Backflip. My god it's a horrid phone. And yeah, Android is completely locked down, with no way to delete those AT&T apps and no installing off-Market Android Apps out of the box.
I was going to wait to see what AT&T was going to bring to the table, but I'm not holding my breath.
Btw, I noticed that AT&T trained to sell the Backflip pretty hard. Like, seriously, I was looking at phones today, and every other word out of the rep's mouth was that I should buy the Backflip. Thankfully I'm more informed than that. I walked out with an iPhone instead. (Don't grill me, I use a Touch Pro2, I just needed a good phone for my work line >_<)
Help i ****ed up my phone
So i just rooted my g1 to get the nexus one features to it and now all it is doing is foreclosing instead of going to the home screen if anyone can help can you please email me at [email protected] thank you
Xodium said:
I played with a Backflip. My god it's a horrid phone. And yeah, Android is completely locked down, with no way to delete those AT&T apps and no installing off-Market Android Apps out of the box.
I was going to wait to see what AT&T was going to bring to the table, but I'm not holding my breath.
Btw, I noticed that AT&T trained to sell the Backflip pretty hard. Like, seriously, I was looking at phones today, and every other word out of the rep's mouth was that I should buy the Backflip. Thankfully I'm more informed than that. I walked out with an iPhone instead. (Don't grill me, I use a Touch Pro2, I just needed a good phone for my work line >_<)
Click to expand...
Click to collapse
I really do think though that this is going to end up to be a decent phone.
I know I am a little pro for that comment, just because I bought one. But lets look at every phone that ever comes out. There is always some sort of challenge that we have to overcome.
And; with all the threads I've been reading about this; it looks like it was BOTH AT&T and Motorola that are to blame for locking this phone down. ATT cause they don't want us to install from anything but an "App Store" and Motorola because they don't want their devices used for what "there were not intended to be used for," is the wording I've seen floating around the internet.
But in all seriousness. I am coming from an iPhone 3GS which I had jailbroken. So I am coming from a phone that I had everything and anything on to this, and I am, overall, happy with it. Although it's only been 5 days, I can say I don't think I'll change my mind in the next 25 days.
But that's just my two-cents.
Hi,
I need some help to decide.
Should I buy this phone now or wait for later this year, or even maybe 2011(witch is to long time waiting).
Currently I own a Xperia X10(tired of this phone, no software update, captivate has way better screen) on Tmobile, and moving to ATT would be good I think.
Plan difference is not so big besides the cap limit on internet.
Please help, I will sell my Xperia X10, to have money ready for a new phone.
Thanks.
nj777 said:
Hi,
I need some help to decide.
Should I buy this phone now or wait for later this year, or even maybe 2011(witch is to long time waiting).
Currently I own a Xperia X10(tired of this phone, no software update, captivate has way better screen) on Tmobile, and moving to ATT would be good I think.
Plan difference is not so big besides the cap limit on internet.
Please help, I will sell my Xperia X10, to have money ready for a new phone.
Thanks.
Click to expand...
Click to collapse
Well honestly it is really up to you. I don't think the community should decide for you. Would the possibility of having a non working GPS bother you? Would the possibility of having a phone that randomly shut down bother you? ( then you'd have to deal with AT&T warranty and such ) Those are some examples of problems that you should consider about. Samsung is known for having ****ty customer service and lack of updates. You see, the latest OTA update that we received were supposed to fix GPS problems... but it didn't... so... * shrug *
Don't get me wrong, I love my phone. It's just that samsung frustrates me at times because of their incompetence.
How about...would I if I were you...
I don't have the Xperia..but did have the Hero..and they are fairly close..
I look at it like this..as much as I loved my Hero with CM6 over clocked to 768mhz and all the themes and goodies...I wouldn't go back. I don't depend on my gps in my telephone to make my life easier..If you do..then you might want to wait..but..know this..You can copy Walmart's info from the web for the Captivate and go into a ATT store and walk out with one for $59.00.
As too the random shut downs..I'm running bare bones stock...I've had my phone on solid since last Thursday and have loaded and played 5 HD movies on it..talked for about 200 hours and sent about 30 text messages..and not one blip/fc/shutdown or anything else..Also..I told the sales lady I wanted one where it would do the 3 button recovery..She Googled it to see what I was talking about and said ok..no problem..Mine worked first time..but had to open the 7th box to get one that did for the wife.Both of ours works great..and the GPS isn't real bad..I lock on to about 8-10 sats under 10 seconds with mine..the wifes is about the same..
If it were me..Hell yes..I love this phone..
Mac
The leaked froyo sure is nice though. I haven't had any random shut down issues unless I let the phone stay on the charger to long and then it will only shut down when its sitting without being used.
Sent from my SAMSUNG-SGH-I897 using XDA App
Um, not to be a hater here but....
This was the only high end android device that ATT had. All the other phone s the carrier offers besides the Aria is a joke.
I feel very lucky that XDA and Design Gears is around or I would have a completely useless device. No way would I recommend this phone to John Q Public.
There are too many awesome devices out that work. Sure the screen is awesome and its fast as hell. But it is laden with bugs and took folks in this community to get it to run.
Couple that with Samsung's track record? I would recommend getting another device. Most likely an HTC.
Of course with all that being said... I love my phone and wouldn't trade it for any other on the market today...... Until the next shiny new device comes out.
With my phone using Cognition, because it just runs better.
avgjoegeek said:
Um, not to be a hater here but....
This was the only high end android device that ATT had. All the other phone s the carrier offers besides the Aria is a joke.
Click to expand...
Click to collapse
Are you meaning to tell me that the Moto Backflip is not a quality phone?! /sarcasm
Thanks for all your sugesstions,
A reply to second post: I am not looking for someone to pic a phone for me, I was trying to get information if there is a better choice comparable to Captivate and better than Xperia. And I didn't find any better device at this time or any confirmed device that would be available later. Sorry if I didn't express myself clearly.
As for Gps issue I know, trouth to be told I don't really use it so no big deal there, as for restarts and lag Captivate is not the only one doing that, my X10 does it to, I noticed it based on ever root or updates, mostly I think it's from incompatible software And hardware, even my Windows and Mac does that. My wife's IPhone 3GS does that too when using it too much and having to many apps xD.
So, are there any shortlly upcoming devices I should know? My google research didn't get far, maybe there is anyone with more information about it.
Thank you, I appreciet all your opinions
better but comparable to captivate, hmmm the g2 from t-mobile. thats about it. no other phone has the 3d procesing of a galaxy s. but some are faster at other things. the g2 is very fast across the board.
snapdragon htc phones have bad battery life, the aria has too small of a battery. i had one it had alot of features but the screen was too small and no battery life, its basically a hero with android 2.1. so other than the g2 that leaves motorola phones that are only on verizon and have less performance than the g2.
i like the captivate but i think i would also like a g2.
nj777 said:
Hi,
I need some help to decide.
Should I buy this phone now or wait for later this year, or even maybe 2011(witch is to long time waiting).
Currently I own a Xperia X10(tired of this phone, no software update, captivate has way better screen) on Tmobile, and moving to ATT would be good I think.
Plan difference is not so big besides the cap limit on internet.
Please help, I will sell my Xperia X10, to have money ready for a new phone.
Thanks.
Click to expand...
Click to collapse
I would and did and don't have an ounce of regret. I have learned so much in the past few weeks which is empowering when it comes to choosing and flashing ROMS. My expectations from a $500 device that does so much is very low so I am rarely disappointed.
My GPS works to around 30 meters. Good enough. The Music player is phenomenal even through the stock buds.(and I normally use Westone 3s and ETY 4s) I have never seen such a customizable device and fool proof as well IF you take the time to really understand and follow directions
Read the later parts of long threads so you don't get into the middle error area where issues are resolved. Don't be afraid to ask questions after you look for an answer. It is a very friendly forum. Very few "self appointed forum cops"
I would not wait. get the JH6 and begin playing with ROMS and recovery. When the official 2.2 comes out you won't be afraid to burn a better cooked Cognition ROM of it later.
There will be bugs...There are always bugs......
i say get it, i went from the fuze to the captivate and im never looking back, couldnt be happier
If I were you, I will wait probably... X10 is a great device, but i dont know if they are going to release update... I will stick with X10, and change to a better phone next year... samsung is too ****ty, dont get ur hand with them if u can... also, dont even try to get att, they are ****ty too...
if u want, sell ur X10 and buy a vibrant...
im with att because they are the only carrier with rollover... and i have captivate because its the best android on att
Foxy Roxy said:
Well honestly it is really up to you. I don't think the community should decide for you. Would the possibility of having a non working GPS bother you? Would the possibility of having a phone that randomly shut down bother you? ( then you'd have to deal with AT&T warranty and such ) Those are some examples of problems that you should consider about. Samsung is known for having ****ty customer service and lack of updates. You see, the latest OTA update that we received were supposed to fix GPS problems... but it didn't... so... * shrug *
Don't get me wrong, I love my phone. It's just that samsung frustrates me at times because of their incompetence.
Click to expand...
Click to collapse
tHe OTA update BRICK my phone, and att/samsung are blaming each other... they sucks...
Mac11700 said:
How about...would I if I were you...
I don't have the Xperia..but did have the Hero..and they are fairly close..
I look at it like this..as much as I loved my Hero with CM6 over clocked to 768mhz and all the themes and goodies...I wouldn't go back. I don't depend on my gps in my telephone to make my life easier..If you do..then you might want to wait..but..know this..You can copy Walmart's info from the web for the Captivate and go into a ATT store and walk out with one for $59.00.
As too the random shut downs..I'm running bare bones stock...I've had my phone on solid since last Thursday and have loaded and played 5 HD movies on it..talked for about 200 hours and sent about 30 text messages..and not one blip/fc/shutdown or anything else..Also..I told the sales lady I wanted one where it would do the 3 button recovery..She Googled it to see what I was talking about and said ok..no problem..Mine worked first time..but had to open the 7th box to get one that did for the wife.Both of ours works great..and the GPS isn't real bad..I lock on to about 8-10 sats under 10 seconds with mine..the wifes is about the same..
If it were me..Hell yes..I love this phone..
Mac
Click to expand...
Click to collapse
do you mind to share your gps configuration?
I am one of the few or possibly not so few people who did not really have any problems with my Captivate on the android 2.1 release, and actually the 2.2 recently leaked os either.
One thing people do not appear to keep in mind that these phone are closer to a PC now than ever before with pound for pound nearly the same power house operating systems on them. With such a customizable OS on a phone like Droid its bound to have some kinks as I think alot can agree on this, most operating systems do.
That said, its not unheard of for there to be lots of updates, firmware fixes etc, and the numbers in this forum who are posting may not seem to be all that many people when you consider that there are probably far more Captivate owners out there with no issues whatsoever.
What I am saying is that this phone may have some kinks for the people posting in here but it clearly is not every captivate owner having a problem. You can go to any other forums from other sites, and even manufacturers and read hundreds of posts about nearly every phone made with problems.
Do not let the people here steer you one way or the other, but heed the notices regarding possible issues. All the reviews for this phone are not that bad at all, and there are alternative phones, but keep in mind that any galaxy s phone will most likely have the same OS and some of the same kinks. All are samsung so.
imo this is a pretty damn decent phone, it is better than my iPhone 3gs was and I am glad I dont have that pos anymore.
The GPS on my phone is pretty fast to get a signal, it was on 2.1 and 2.2 android, but I do find it to be a tad bit sensitive. Gotta leave in stationary in the open the first lock, after that it appears to maintain pretty well, and i have put it through its paces, average for me in my location for a lock on is roughly 10-45 seconds depending on occlusion.
The phones default power saving scheme to be appears to be very aggressive.
My 2 cents
If I were you, I would keep the X10. I just left my ATT Touch Pro and upgraded to a Captivate. At first i was really excited about it. The screen size, brightness, slim form-factor of the phone were awesome. A week later I am looking at the phone going is this really that much better than my Touch Pro?
All I ever used my phone for were to make calls, emails, texts and spreadsheets. Doing the same on the Captivate was better in some area's and worse in the other. Exchange support is no where near where windows phones, but that is to be expected.
I don't have any GPS issues, random shutdowns or reboots or anything, the phone just works great. Yet I still have a little remorse.
Also when the 2.2 update does come out for this, expect this to be the last update they ever make. I have had a few Samsung phones and they NEVER release a lot of updates, very few actually.
jev3gs said:
Exchange support is no where near where windows phones, but that is to be expected.
Click to expand...
Click to collapse
Imagine that.
To the op,
I bought the Captivate, it's not a Cappy, as my first smartphone. I have no regrets what so ever. I must also be outside the norm because I understand that it's a phone first, GPS is a luxury. It works fine for my tastes as well.
If you like to tinker, then you can't go wrong. There is a lot of support and great support at that here.
i would wait. i'm on my 3rd captivate due to either build quality issues, or gps that never fixes. i must just have the worst luck ever to have 3 phones with non working gps i guess. and for those that say its a luxury, yes to a degree it is. but you cant use poynt, places, weather apps, all sorts of things if the gps isnt working right. forget foursquare, twitter locations, geo tagging photos, etc. i depend on my phone for work, and gps is critical to me as my phone replaced my stand alone tomtom unit. and yes i know that its a phone not a dedicated gps, but i never had issues with gps with my iphone 3gs, i left that phone for other reasons however. i like the android os, like the form factor of the captivate, and really like some aspects of the touchwiz interface. but in comparison to some of the other android phones, we really dont have it all that good on ATT. no flash, no led notifications, the capcacitve buttons dont stay on very long at all, and a real lack of accessories for the device in general.
i know that you can root and use custom roms and such, but i just want my phone to work as is. 200 dollars up front plus the cost of the phone over the contract time is a lot of money to spend on a device that i have to void the warranty on in order to get it to do half of what its supposed to. i would wait and try a different phone. problem is i dont think att is too worried about getting any other android phones right now. I would almost get the aria over the captivate at this point. i wish we had a good top line android phone from motorola, or htc to compete with the captivate at this point.
Anytime you buy a product and it has a feature, you expect it to work. To say it is a phone and has GPS but it doesn't work is alright is BS. That is like buying a car and when you take it home the radio doesn't work, the wipers don't work and the dealer tells you to live with it. I don't buy that one bit.
If MFG's can't make something work in a phone when they make it, they better just leave it out then.
I will say though that i have not had any issues with my Captivate.... especially since now I am not running the ESPN widget anymore. Man that always slowed down my phone like crazy!
eclypse3demons said:
I am one of the few or possibly not so few people who did not really have any problems with my Captivate on the android 2.1 release, and actually the 2.2 recently leaked os either.
One thing people do not appear to keep in mind that these phone are closer to a PC now than ever before with pound for pound nearly the same power house operating systems on them. With such a customizable OS on a phone like Droid its bound to have some kinks as I think alot can agree on this, most operating systems do.
That said, its not unheard of for there to be lots of updates, firmware fixes etc, and the numbers in this forum who are posting may not seem to be all that many people when you consider that there are probably far more Captivate owners out there with no issues whatsoever.
What I am saying is that this phone may have some kinks for the people posting in here but it clearly is not every captivate owner having a problem. You can go to any other forums from other sites, and even manufacturers and read hundreds of posts about nearly every phone made with problems.
Do not let the people here steer you one way or the other, but heed the notices regarding possible issues. All the reviews for this phone are not that bad at all, and there are alternative phones, but keep in mind that any galaxy s phone will most likely have the same OS and some of the same kinks. All are samsung so.
imo this is a pretty damn decent phone, it is better than my iPhone 3gs was and I am glad I dont have that pos anymore.
The GPS on my phone is pretty fast to get a signal, it was on 2.1 and 2.2 android, but I do find it to be a tad bit sensitive. Gotta leave in stationary in the open the first lock, after that it appears to maintain pretty well, and i have put it through its paces, average for me in my location for a lock on is roughly 10-45 seconds depending on occlusion.
The phones default power saving scheme to be appears to be very aggressive.
Click to expand...
Click to collapse
No you are one of the VERY VERY few....5 million sold. The "issues" people are having are directly related to their expectations. I bought two..One to experiment with and one to use while giving my wife the N97. Once I realized they were both ok and I could not brick it I loaded froyo on both , gave her one and retired the N97......
I don't expect a $500 device to lock on to GPS within a minute with 10 feet of accuracy....a few minutes and 100 feet is ok and it EXCEEDS those expectations for me....at the end of the day it WILL get you home. I made some settings adjustments and dialed it in as best I could get it. I am confident Samsung will "fix" things that are broke.
I did not expect this phone to deliver the quality of natural lighting pics and videos it does.....bat my expectations.
There is no area where this phone did not at least meet my expectations.
But then again I took what the open device gave me.......did some leading and learning and MADE it what I WANT....not what ATT or Samsung wants. At least they gave me the choice to so, JB an Apple is a joke compared to what can be done with this OS. Been there done that..
My Nokia N97 cost the same and was 1/2 the device this is.....The iPhone is a toy compared to this OS and what can be done with it.
The people who are having issues usually are not following the directions SPECIFICALLY to do things. I know because I too have been guilty of missing a step here and there and panicking LOL
The carrier is fine...T Mobile's 3G is faster...Sprint 4G is faster...Verizon is Apple's sister in control freaky......The iPhone on Verizon will be a lock down on lock down But for those who want to press and play iPhone is perfect....fast and easy.
ATT is not the best nor the worst..they are what they are. You either stay wth them or leave...Simple choice. They give some and take some...
jev3gs said:
Anytime you buy a product and it has a feature, you expect it to work. To say it is a phone and has GPS but it doesn't work is alright is BS. That is like buying a car and when you take it home the radio doesn't work, the wipers don't work and the dealer tells you to live with it. I don't buy that one bit.
If MFG's can't make something work in a phone when they make it, they better just leave it out then.
I will say though that i have not had any issues with my Captivate.... especially since now I am not running the ESPN widget anymore. Man that always slowed down my phone like crazy!
Click to expand...
Click to collapse
Just saying it has "GPS" does not entitle it to be a good a GPS as a standalone! LOL It requires a phone to eventually lock on a satellite and get you to a destination. Which this phone does. I have Garmins in my cars. They SHOULD and do get immediate locks and tracking is perfect. They cost almost what this phone does. They don;t take video,pics, make calls...on and on.....
Some phones may have a real issue. But most of them have working hardware and SW is fixing many as well, It is just that people are fixing them themselves.....while waiting for an official fix. I fine very few posts where GPS does not work at all. More of people having to wait too long for a lock. That issue depends on so many factors it's silly to compare. Another brand may have a better GPS implimentation but be poor in other areas....
You choose a device based on it's STREGNTHS based on YOUR NEEDS...If you want a great camera you buy a Nokia N8, If you want geat GPS you buy a G2 or another camera with such.
It's not like this issues has been "hidden" I knew about it reading threads before I bought the phone but I also knew I could live without the GPS...and in all likelihood (as always) it would not be as bad as people claim......
It wasn't perfect..but it is not as bad as people claim either. It is exactly the same on both my Cappys.....when both are set the same and on the same ROM.
My two cents, get it now while you can still unlock it.
The 2.2 update will remove the file that gives you the codes for sim unlocking.
jev3gs said:
Anytime you buy a product and it has a feature, you expect it to work. To say it is a phone and has GPS but it doesn't work is alright is BS. That is like buying a car and when you take it home the radio doesn't work, the wipers don't work and the dealer tells you to live with it. I don't buy that one bit.
Click to expand...
Click to collapse
Agreed. It may not be "broken" but the quality is definitely "sub-par" IMO.
To the OP. If you can live without having quality GPS performance and willing to spend a few hours with ATT warranty department if Samsung releases a phone with a fix (if it is hardware) then I say get it now. That's my current plan. But I've never had much trouble with AT&T's warranty department.
Despite the GPS issues, the Captivate is still my favorite Android phone. One the few I've even liked.
Maybe I am the only one, but flashing roms and learning how to screw up my captivate, and more importantly learn how to fix it afterwords, has made me not really care about when my phone will get 2.2 or 2.3. The developers here have made roms that I believe are just as good, if not better than the "official" versions. Sure Samsung promised 2.2 a long time ago, but what is the fun in just a boring update? Am I the only one who feels this way, or am I just addicted to flashing?
Here, here!
The only thing an official AT&T update would bring at this point in the game, would be better custom ROMs.
IMVHO of course.
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Custom ROMs saved me from hating this phone and made it a really great device in every way I can think of, but it doesn't excuse AT&T+Samsung's lack of support on this device.
All I can say is thank goodness for people on this forum who have the interest, know how and drive to do what those companies have not done: make the Captivate a great device.
sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
I had no issues exchanging my phone with random shutdowns...call att and exchange it
Sent from my SAMSUNG-SGH-I897 using XDA App
delugeofspam said:
Here, here!
Click to expand...
Click to collapse
Where? Where?
sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
acctually there is a working media hub .apk in one of the forums and it works great
Wdustin1 said:
acctually there is a working media hub .apk in one of the forums and it works great
Click to expand...
Click to collapse
Where? 10 characters
I agree, I love this phone and I'm thankful for samsung and AT&T not doing their job, because it's made people on these forums come up with some amazing roms/kernels/what-have-you.
The rom leaks developers are working on are part of a conspiracy. Think about it.
rwj5279955 said:
The only thing an official AT&T update would bring at this point in the game, would be better custom ROMs.
IMVHO of course.
Click to expand...
Click to collapse
Yup! My Sentiments exactly.
fldude99 said:
Where? 10 characters
Click to expand...
Click to collapse
It was on the Epic forums.
I tried this a while ago on one of the early versions of cog and it worked fine, but I don't use it enough to keep it on my phone. But I can confirm that it did work for me.
sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
Very well said! Btw, LOVE the screen name, lol.
I don't even own this phone, my gf does and I've done limited research so I could flash Cog2.3b8. The phone is WAAAAY better with Cog, but the gps blatantly disappeared on us halfway to our destination last weekend. I sighed and pulled out my mt4g which caught a lock in about 1/10th of a second and guided us there with absolutely no errors.
This made ME feel pretty stupid considering I gave her the phone as a gift. Thank god I bought it used and can probably sell it for what I paid for it.
From my limited experience with AT&T and Samsung I am furious. This phone had tremendous potential but I will avoid Samsung and AT&T like the plague from now on.
Delaying updates is one thing but the GPS issue is ****ing ridiculous. It's a joke!! There's no other way to describe it. You should all be irate and demand your money back.
Yes, T-mobile has had QC issues with the MT4G but everyone in the thread who has returned their phones has praised T-mobile for the way they handle their customer service, including myself. How many have had that experience with AT&T?
You should still be mad at Samsung.
Instead of making good ROMs great, we're making crappy ROMs good.
vunuts said:
It was on the Epic forums.
I tried this a while ago on one of the early versions of cog and it worked fine, but I don't use it enough to keep it on my phone. But I can confirm that it did work for me.
Click to expand...
Click to collapse
It worked for me as well. I just didnt care for it. I would much rather have netflix. I have a different apk somewhere around here. If his doesnt work for you let me know via pm and I will send it... nm i just posted it
Phateless said:
You should all be irate and demand your money back.
Click to expand...
Click to collapse
Nah. I don't really need GPS, and last time I tried it outside my work building it got lock in about 2 or 3 seconds. I've tried it a couple of times while driving with mixed results. It seems to depend a lot on the area. As expected (or maybe not), it seemed to worked the best in the "wealthy" part of the city. I live in San Jose, Costa Rica.
Other than that I don't know. I haven't had any single random restart that I know it wasn't caused by me, same with charging death, mainly caused by bad UV settings.
I only used the stock rom for about 2 days before I moved and lagfixed it. I killed it once in a bad kernel flashing attempt. The fact that I can revive it using a home made usb jig makes me love it even more.
Right now, I just wished people could experience that same phone I'm experiencing. I think I'm in love with it.
I'm mad at both. My Captivate is my work phone, provided by my employer - so I am less comfortable flashing it to overcome the shortcomings of the standard AT&T build - yet I did root the phone and install the MobileAP so I can actually work when my client doesn't let me connect to their network.
My beef is on smaller things like - disabling tethering, not having more robust support for Exchange, the inability to sideload, or even load Android Market apps that AT&T doesn't want me to see.
As a work tool, I want my phone to let me work, and these limits, largely self-imposed are galling.
I've learned so much over the last week. I must have flashed my phone at least 20 times and got a few good bricks out of it too. Samsung and At&t can do what they want. These roms works much better than anything they could ever do.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm not mad at Samsung or Rogers for the reasons stated above, I'm mad at them for broken promises as they relate to hardware - namely the USB-to-HDMI issue, which was a big reason for me to go with this phone over another. We were promised a software update to enable this and were even shown a cable on the official Sammy site, but nada.
for the 2nd time in less then 2months, my nexus 5 was friggin stolen today. The first time, while i was pretty upset, I turned it into a positive, cause I wanted the White one in the first place, and I ended up being able ot get a brand new white one as a replacement. but this time, I am sooooo damn pissed. My replacement (another 100$ later) will be here in 3-5days, and this time, I am like chaining that thing to me.
My damn GF left it sitting at the table in McDonalds. She was supposed to grab our stuff, while I put our garbage in the bin and went and started the car, about 5min after leaving, i asked for my phone....no phone, turn around go back, NO PHONE !
And at least last time I had my LG G2 as a backup phone so I had something nice to use while I waited for a replacement. But I since have sold the G2, and all I ahve is a Verizon Galaxy S3, which doesn't help me at all cause my Verizon account was closed back when the Nexus 5 came out cause I wanted that phone so bad, that I switched to T-Mobile. So now I got nothing but hte home phone, which today was the first time I've used a home phone in years, it was kinda weird lol.
Anyways, obviously this isn't a question or anything, and I apologize to the Mods for that, but this is the only site in which I can talk about what happened and have people know my pain, and I needed to vent, cause twice in less then 60 days is friggin BS to the 10th power. I've never lost a phone or had one stolen or even had to file a claim for phone insurance, in all the years of owning phones, which I am going on 10years (first phone when i was 17, and am 27 now)....I swear ! if someone takes my next Nexus 5, I am going postal up in whatever place it was that I had it taken from. lol
Sorry to hear about this, very unfortunate. Any luck tracking the device using the find my phone feature? Clutch your new phones tightly folks.
Damn man.. I feel for you. That sucks big time I would be so pissed if my gf left my phone at McDonalds lol. Hopefully you have better luck on the next one mate!
By the way, prepare for some random douche coming in to be an ass to you for posting this story
Dang. That sucks dude. I got mugged for my HTC one a couple weeks ago. Couldn't afford to buy another so went with the nexus 5. No brained really. This phone is awesome. Not missing the one too much. I gotta tell you tho. At least you lost it and didn't get a knife or worse pulled out. For future reference kit Kat has location always on. Even with the low accuracy setting, you should be able to find it with lookout if installed but I highly recommend android device manager. You'll find it in the play store.
Sent from my Nexus 5 using xda app-developers app
whozilla said:
Dang. That sucks dude. I got mugged for my HTC one a couple weeks ago. Couldn't afford to buy another so went with the nexus 5. No brained really. This phone is awesome. Not missing the one too much. I gotta tell you tho. At least you lost it and didn't get a knife or worse pulled out. For future reference kit Kat has location always on. Even with the low accuracy setting, you should be able to find it with lookout if installed but I highly recommend android device manager. You'll find it in the play store.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
damn. I am assuming you weren't able to use a FIND MY PHONE type app either ? My T-Mobile protection plan comes with a premium account for Lookout mobile, which when it works is great, but if they take out the simcard and reset it, before you can locate it, its useless. Last time, i wasn't able to do it either, but that was cause like 2 hours before it got jacked I had just factory reset/wiped system, to install a test build of a ROM I've been working on (first ROM I've done that wasn't based of CM or AOSPA, building this one straight from stock AOSP source, just like the Nexus stock firmware is. And adding my own features instead of using others. Tho I did add Halo, cause i love that feature lol as well as app bar, which works in tandem if you set it up right. But enough OT lol) So yea, since I had just flashed that, and was test driving it, didn't have Device Manager or Lookout installed. This time, it just didn't work.
I am really sorry to hear that happened to you bro. I remember back when FIND MY PHONE apps were first becoming relevant, this dude here in Seattle was mugged and they took his iPhone 3G (think it was the 3GS actually) and he had the official iPhone one (which is through iCloud now, I have it for my iPad AIR, which OT again, is my first iOS device since my 4th Gen iPod touch, and I will never be an iPhone guy, but I am loving the iPad. I want that damn 12.1 Note Pro tho lol) and he was able to get the GPS data (which was all that it did back then, as well as Wipe, the Scream feature, and Lock, didn't have signal flare or Lock Cam, etc etc, like we do now) and he gave it to the SPD, and they were able to track it back to both suspects, retrieve the phone, all the money minus 12.59$ and the rest of the wallet contents as well as his jewelry. that was the incident that made the popularity of those apps take off, while also showing the need for such apps, and the need for better refinement of their functionality etc etc.
They need to find a way around people being able to shut it off. There has to be some type of feature that makes it so there is absolutely no way for them to take wipe the phone without A.) the password, which already exists as a feature B.) a special docking device or Computer USB cable that enables the Wipe feature (albeit, this could be bypassed via custom recovery I guess) and finally C.) bringing it to the phones carrier and proving ownership, etc etc. The simcard being removed should have nothing to do with it. But apparently removing that, and wiping the device negates the whole purpose of that feature. So what can you really do.
People are dumb, Steal a phone and within seconds you can wipe and remove simcard, and then the only thing the owner can do is report it and blacklist it, which even then can be gone around if you know how to use the proper JTAG device or if you plan on selling it, or using it, overseas. cause their blacklists obviously don't coincide with our's here in the US. I personally had a friend who legitimately bought an S4 for T-Mobile, and then the dude (this was through craigslist, another reason why swappa is better, so there is accountability at least and proof of purchase and authorized sale of said device) reported the device lost or stolen within minutes of the sale. So he gets the money, and a replacement phone and my buddy is screwed. But he found someone with a JTAG device that rewrote the IMEI (WHICH I do not condone, and is actually ILLEGAL, only mentioning it as part of this topic) and he is still using it on T-Mobile today.
How did you get a replacement? Was it from Google?
Sent from my NeXus 5
Just checked my email, and found two things that made me even more upset about this. First one was a notification of a PM here on XDA from the Dev's of Nameless ROM, responding to my request to be a Mainter for the Nexus 5 version of their ROM. which I've been wanting to do for awhile now, to help learn more about Development while also giving back to the community in whatever way I can until I finish my own ROM and App.
Second, was an Email from someone who must of seen my request on Google+, about getting an Invite to the new Aviate Launcher beta, which I've been intrigued by for quite sometime, and finally got my invite code. No phone to use it on. I have an S3 from my Verizon days, that I keep for backup, but pointless sine I dont have verizon now, and for the life of me can't find the battery for haha. Hopefully my friend can find the T-Mobile version of the S3 he has, and said I could use til my replacement got back .I always liked the S3, and my S4,. and especially my Note 3 (want that damn 12.1 Note Pro...already said thta tho haha) the only thing I liked better was the Nexus 5. The G2 would be my 2nd fave if it wasn't for that damn UI of theirs which is a obvious kang of TouchWiz, but dont wrong, and bloated up even more so. Which TouchWiz is already pretty damn heavy and resource hungry, well from time with the G2 as secondary device before giving it to one of my bandmates, I can tell you, it is bogged down soooooo much. That UI is holding that device back from being an top 5 android phone. But that camera is one of the best. Which reminds me of how much I want the 1020 or 1520 to come out on T-Mobile, cause I want that camera and I also want to try out a WP, but all the ones on T-Mobile are crap. Anyways......Stupid theives, ruinned my day. I wanna try AVIATE so bad.
Guess I can give invites now, so if anyone wants one , post here and let me know and your wish shall be granted......if you post a video of you doing a double backflip and saying my username 3 times fast.....haha, that would make this day better for me too
Silicon Knight said:
Just checked my email, and found two things that made me even more upset about this. First one was a notification of a PM here on XDA from the Dev's of Nameless ROM, responding to my request to be a Mainter for the Nexus 5 version of their ROM. which I've been wanting to do for awhile now, to help learn more about Development while also giving back to the community in whatever way I can until I finish my own ROM and App.
Second, was an Email from someone who must of seen my request on Google+, about getting an Invite to the new Aviate Launcher beta, which I've been intrigued by for quite sometime, and finally got my invite code. No phone to use it on. I have an S3 from my Verizon days, that I keep for backup, but pointless sine I dont have verizon now, and for the life of me can't find the battery for haha. Hopefully my friend can find the T-Mobile version of the S3 he has, and said I could use til my replacement got back .I always liked the S3, and my S4,. and especially my Note 3 (want that damn 12.1 Note Pro...already said thta tho haha) the only thing I liked better was the Nexus 5. The G2 would be my 2nd fave if it wasn't for that damn UI of theirs which is a obvious kang of TouchWiz, but dont wrong, and bloated up even more so. Which TouchWiz is already pretty damn heavy and resource hungry, well from time with the G2 as secondary device before giving it to one of my bandmates, I can tell you, it is bogged down soooooo much. That UI is holding that device back from being an top 5 android phone. But that camera is one of the best. Which reminds me of how much I want the 1020 or 1520 to come out on T-Mobile, cause I want that camera and I also want to try out a WP, but all the ones on T-Mobile are crap. Anyways......Stupid theives, ruinned my day. I wanna try AVIATE so bad.
Guess I can give invites now, so if anyone wants one , post here and let me know and your wish shall be granted......if you post a video of you doing a double backflip and saying my username 3 times fast.....haha, that would make this day better for me too
Click to expand...
Click to collapse
I would love an invite. Sorry bout your phone.
Sent from my Nexus 5 using XDA Premium HD app
My damn GF left it sitting at the table in McDonalds.
does this count as stolen? well i know what i would do (hand it back) but this was just a unlucky situation.... and i hope you learned your lesson here bro...
GL
Silicon Knight said:
damn. I am assuming you weren't able to use a FIND MY PHONE type app either ? My T-Mobile protection plan comes with a premium account for Lookout mobile, which when it works is great, but if they take out the simcard and reset it, before you can locate it, its useless. Last time, i wasn't able to do it either, but that was cause like 2 hours before it got jacked I had just factory reset/wiped system, to install a test build of a ROM I've been working on (first ROM I've done that wasn't based of CM or AOSPA, building this one straight from stock AOSP source, just like the Nexus stock firmware is. And adding my own features instead of using others. Tho I did add Halo, cause i love that feature lol as well as app bar, which works in tandem if you set it up right. But enough OT lol) So yea, since I had just flashed that, and was test driving it, didn't have Device Manager or Lookout installed. This time, it just didn't work.
I am really sorry to hear that happened to you bro. I remember back when FIND MY PHONE apps were first becoming relevant, this dude here in Seattle was mugged and they took his iPhone 3G (think it was the 3GS actually) and he had the official iPhone one (which is through iCloud now, I have it for my iPad AIR, which OT again, is my first iOS device since my 4th Gen iPod touch, and I will never be an iPhone guy, but I am loving the iPad. I want that damn 12.1 Note Pro tho lol) and he was able to get the GPS data (which was all that it did back then, as well as Wipe, the Scream feature, and Lock, didn't have signal flare or Lock Cam, etc etc, like we do now) and he gave it to the SPD, and they were able to track it back to both suspects, retrieve the phone, all the money minus 12.59$ and the rest of the wallet contents as well as his jewelry. that was the incident that made the popularity of those apps take off, while also showing the need for such apps, and the need for better refinement of their functionality etc etc.
They need to find a way around people being able to shut it off. There has to be some type of feature that makes it so there is absolutely no way for them to take wipe the phone without A.) the password, which already exists as a feature B.) a special docking device or Computer USB cable that enables the Wipe feature (albeit, this could be bypassed via custom recovery I guess) and finally C.) bringing it to the phones carrier and proving ownership, etc etc. The simcard being removed should have nothing to do with it. But apparently removing that, and wiping the device negates the whole purpose of that feature. So what can you really do.
People are dumb, Steal a phone and within seconds you can wipe and remove simcard, and then the only thing the owner can do is report it and blacklist it, which even then can be gone around if you know how to use the proper JTAG device or if you plan on selling it, or using it, overseas. cause their blacklists obviously don't coincide with our's here in the US. I personally had a friend who legitimately bought an S4 for T-Mobile, and then the dude (this was through craigslist, another reason why swappa is better, so there is accountability at least and proof of purchase and authorized sale of said device) reported the device lost or stolen within minutes of the sale. So he gets the money, and a replacement phone and my buddy is screwed. But he found someone with a JTAG device that rewrote the IMEI (WHICH I do not condone, and is actually ILLEGAL, only mentioning it as part of this topic) and he is still using it on T-Mobile today.
Click to expand...
Click to collapse
When I got mugged I wasn't using any of the find my phone apps. I feel like I use them now out of paranoia but I don't feel 100% secure. Is it the best best? I think so. The device manager is good when couples with kit Kat. The best iv seen so far. As you can imagine, when I picked up my n5 I simulated the device being stollen. I had my girlfriend take the phone for a walk. She powered it off. Then on. It gave me her location for both moments and I had the option to wipe. Will I find my phone? Probably not but its better than being paranoid. I wish there was a way to activate tracking regardless of phone on or off or reset. It should be a system setting that locks the feature in once you report it lost or stolen. If the NSA can do it. Why can't we?
Sent from my Nexus 5 using xda app-developers app
helstonrampersad said:
How did you get a replacement? Was it from Google?
Sent from my NeXus 5
Click to expand...
Click to collapse
No, I go through T-mobile for service, but my friend had an upgrade he wasn't going to use, cause he has the HTC One Max that he bought outright and doesn't wanna change anytime soon (plus he owed me money) so he let me use it, and I got the White Nexus 5 for 49.99$ so technically I still have a claim (still good for a lil over 30 days, they give you 60days to pay teh deductible once the claim is approved) that I can use to get one. That deductible is 90$ (when I lost my Note 3, OMG they wanted like 175$) so I can get two Nexus 5's. So this time, I believe I will pay both deductibles when i get paid next week, then sell both, buy a 32GB white one from Google, and then use the rest too pay that months bill on T-mobile !
Then if it happens again, I am gonna be pissed, cause I don't think I will be able to file another claim. Don't even know if sprint or T-mobile or AT&T etc etc, offer insurance if you buy the phone from Google instead of them. Which is a good question, if anyone happens to know the answer to it, please let me know. Or else I will google it, and I don't wanna google it, cause I am in the midst of a 40day 40day, vow of no-googlesearch. Not joking. I've always been pretty good at comprehension, reading and vocabulary skills (music being my main skill, since it was a skill my parents and family nurtured from a young age. Played my first guitar solo back when the guitar was still taller then me lol) And my parents always made me look things up when i asked what a word meant extra, but now google has made us, especially me, lazy. So i wanna prove that I can still function intelligently without using Google to answer unknown questions, by instead researching by talking to people experience in whatever subject etc etc. This may sound so dumb to many of you, but I think it's a good idea to do at least once after being the first generation raised on the Internet (I am 27 and I've had an email since I was 10yrs old lol)
OT - (not that this whole thing has not become OT, I am just so damn bored without my phone right now, homealone for the night, GF at work, and no band pratice, this is normally phone mod and/or dev time, but I need my phone for that, tho i could do some work on my App without it, but that makes me sad right now, cause i want my phone haha)......ANYWAYS - I've yet to meet a single other musician, let alone, a Guitarist, on this Site and I've been a member since 2011. If anyone who see's this is a Musician, especially a Guitarist and Producer/Engineer (just graduated Music School, Music Production/Audio Engineering & Music Theory/General Music) say wats up in here, and let me know I am not the only Musician who's a closet tech/android/computer geek lol
Silicon Knight said:
.ANYWAYS - I've yet to meet a single other musician, let alone, a Guitarist, on this Site and I've been a member since 2011. If anyone who see's this is a Musician, especially a Guitarist and Producer/Engineer (just graduated Music School, Music Production/Audio Engineering & Music Theory/General Music) say wats up in here, and let me know I am not the only Musician who's a closet tech/android/computer geek lol
Click to expand...
Click to collapse
I'm also a musician/guitarist/vocalist/percussionist/pianist that dabbles in sound engineering. I'm not going to school for that sort of thing, but it's still a huge chunk of my life, and I also spend a lot of time messing around with Android.
You know what I just realized? Girlfriends and nexus devices don't mix. My girlfriend stepped on my N7 and shattered the digitizer. LCD is still good tho. This was about a month ago. I'll replace it myself. Just too busy with my N5
Sent from my Nexus 5 using xda app-developers app
Device Manager comes enabled by default. You should be able to log into your google account and find the location or lock or wipe the phone from your pc. Just google Device Manager
Look into the app called Cerberus.
https://play.google.com/store/apps/details?id=com.lsdroid.cerberus
Flash the hidden version from the following link via a custom recovery:
https://www.cerberusapp.com/download.php
It'll survive a factory reset, email you the info from any unauthorized SIM card someone puts into it (including the phone number, service provider, & subscriber ID), and as long as the phone has service you can still control it (lock it with a pin, ...) through text messages (no internet connection required).
Also, the paid license is valid for up to 4 (maybe 5) devices. I have it installed on my girlfriend's, brother's, mother's, and my phone. As far as those apps go, it's the best I've found.
Better luck in the future
Sent from my Nexus 5 using XDA Premium 4 mobile app
Don't mean to sound rude, and it's harsh it went missing, but why did you 1. Leave your phone on the table in a public space, and 2. rely on your girlfriend to pick it up? My phone is in my pocket unless it's in my hand or on my work desk. I would never leave it in the open for anyone to take. Maybe I'm just less trusting of those around me but at least you're insurance covered things to an extent. Lesson learnt (I hope)
Same thought here, why would you ever leave your device on the table ? I´m not paranoid, I use a antitheft app just in case I somehow manage to lose my device.
What also seems to help against muggers or similar bad dudes is a rather "ugly" or very plain and simple looking case. A Spigen Slim Armor "smooth black" is a nice case but it also makes your phone look from far away as being a cheap, generic smartphone
EddyOS said:
Don't mean to sound rude, and it's harsh it went missing, but why did you 1. Leave your phone on the table in a public space, and 2. rely on your girlfriend to pick it up? My phone is in my pocket unless it's in my hand or on my work desk. I would never leave it in the open for anyone to take. Maybe I'm just less trusting of those around me but at least you're insurance covered things to an extent. Lesson learnt (I hope)
Click to expand...
Click to collapse
[RECENTLY OVERHEARD CONVERSATION IN TIMES SQUARE]
A: Can I borrow your phone?
B: Where's yours?
A: I left it on the table in Starbucks for one second, turned around, and it was gone.
B: Hahahahahahahahahahaha!
A: I only took two steps away!
B: HAHAHAHAHAHAHAHAHA!
A: Shut up!
B: HAHAHA! You freakin' idiot! HAHAHA!
@Silicon Knight - just out of curiosity, did you contact the McD management to see if their cameras picked up anything? If they are unwilling to discuss, file a police report (if you haven't already done so), and get them to review their recordings
I feel like the average person stealing a phone would not know about android device manager and you could track it.
Ps: This isn't Q&A, Help, and troubleshooting problem.
As many on XDA will tell you a Phone or ROM is only as good as it’s support team. As a developer who has offered various ROMs and android mods since 2009, I have extensive experience in troubleshooting and helping others do so. And in recent years, I very rarely go out of my way to lend an opinion or even review a device, however, I think the android community should be informed about the support that the Essential Phone offers before buying their product.
I was very excited to hear about Andy Rubin's project and immediately pre-ordered the PH-1 with the extended warranty. Despite delays, I had high hopes and had every intention of making it my daily driver. The day I received the phone I also received an email stating that it was not certified for usage on Verizon’s network. Verizon is the only network where I live. I tried my existing sim card and received awful reception. I wrote a quick review and stated “This may be a simple APN fix or could be a serious issue with the radios.” Since the phone was unusable, I boxed it up awaiting Verizon certification.
About a month went by before I finally got an email stating the PH-1 was certified for Verizon. I tried the phone and still received abysmal data reception. Despite 3-4 bars, the download speeds around 3 Mbps and uploads of 0.01 Mpbs or slower. Without wifi the phone cannot complete initial setup/login, Google Assistant cannot function, and in general does not work.
I spent 3 days troubleshooting this with APNs, data resets, Manufacturer's reset, custom bands, hidden menus, confirmed the IEMI via the web portal... you name it, I tried it. During this time, I noticed there are a few spots on the top of the screen that work poorly. So, I finally decided to contact Essential’s support; the options are limited to leaving a voicemail or email. I tried leaving a voicemail that no one returned.
After a week of waiting for a return call, I moved to the email support. I summarized all the steps I had tried. I received a follow up email the next day asking me to perform factory reset….. Something that I had clearly stated I had already done. So, I did another and responded that it did not work. It took over 1 week to receive a follow up asking if I had the My Verizon app installed. I cannot imagine how this would influence data speeds, but I played their game and gave it a try. Of course there was no improvement.
Their follow up ask me to reset the APNs, which is a much more logical option than their first and second response, but once again something I clearly stated I had previously done in my initial request for support. At this point, I took my phone to a Verizon and T-Mobile store and their representatives tried new sim cards, provisioned, and troubleshooted the phone. Both Verizon and T-Mobile, have said there is nothing wrong with the setup, the sim, the apps, and the phone’s hardware is defective.
I relayed this message to Essential Support and and their response was to #1 download the Verizon app #2 reset APNS #3 set the phone to global mode…… Not only had they told me to do this before, but if they bothered to read any of my emails they would have seen this has been tried, and both Verizon and T-Mobile have independently verified the software is fine, it is not user error, and the hardware is defective.
Over the last month, I have made no progress at all on the radio issue and it has been 4 days since Essential’s last lackluster communication.
Despite reminding their support staff several times, no has even tried to troubleshoot the other issue I am having with the screen involving poor touch sensitivity on the superior border. No one has offered me a new phone nor referred to my Essential Extended Care (which I do not want pay the deductible for a phone that never worked). When I asked to return, the phone they said it was 14 day window despite the phone not being certified on my network for the first month I had not the phone.
Over the years, I have owned Motorola Droid, Galaxy Nexus (toro + maguro), G2, G3, 1+1, 1+2, 1+3, LG G2, LG G3, LG G4, GS3, GS4, GS5, Sony Pollux, Nexus 4, Nexus n6p, among others, and I have had to call support for hardware issues. The Essential Phone is by a very wide margin has the worst support I have ever come across and Google’s has had the best.
In its prime, my custom ROM had well over 100,000 users and I tend to be the only one on the team who offered support, so I completely understand android support like very few on this planet. As of last month before the price break, Essential was estimated to have only sold 5,000 phones. Even with a bare bones staff fielding emails and not checking voicemail, their support volume per day is likely less than what I personally did for free for our community for free as part of a “hobby” for almost a decade.
To sum it all up: “Buyer Beware”
DHO said:
As many on XDA will tell you a Phone or ROM is only as good as it’s support team. As a developer who has offered various ROMs and android mods since 2009, I have extensive experience in troubleshooting and helping others do so. And in recent years, I very rarely go out of my way to lend an opinion or even review a device, however, I think the android community should be informed about the support that the Essential Phone offers before buying their product.
I was very excited to hear about Andy Rubin's project and immediately pre-ordered the PH-1 with the extended warranty. Despite delays, I had high hopes and had every intention of making it my daily driver. The day I received the phone I also received an email stating that it was not certified for usage on Verizon’s network. Verizon is the only network where I live. I tried my existing sim card and received awful reception. I wrote a quick review and stated “This may be a simple APN fix or could be a serious issue with the radios.” Since the phone was unusable, I boxed it up awaiting Verizon certification.
About a month went by before I finally got an email stating the PH-1 was certified for Verizon. I tried the phone and still received abysmal data reception. Despite 3-4 bars, the download speeds around 3 Mbps and uploads of 0.01 Mpbs or slower. Without wifi the phone cannot complete initial setup/login, Google Assistant cannot function, and in general does not work.
I spent 3 days troubleshooting this with APNs, data resets, Manufacturer's reset, custom bands, hidden menus, confirmed the IEMI via the web portal... you name it, I tried it. During this time, I noticed there are a few spots on the top of the screen that work poorly. So, I finally decided to contact Essential’s support; the options are limited to leaving a voicemail or email. I tried leaving a voicemail that no one returned.
After a week of waiting for a return call, I moved to the email support. I summarized all the steps I had tried. I received a follow up email the next day asking me to perform factory reset….. Something that I had clearly stated I had already done. So, I did another and responded that it did not work. It took over 1 week to receive a follow up asking if I had the My Verizon app installed. I cannot imagine how this would influence data speeds, but I played their game and gave it a try. Of course there was no improvement.
Their follow up ask me to reset the APNs, which is a much more logical option than their first and second response, but once again something I clearly stated I had previously done in my initial request for support. At this point, I took my phone to a Verizon and T-Mobile store and their representatives tried new sim cards, provisioned, and troubleshooted the phone. Both Verizon and T-Mobile, have said there is nothing wrong with the setup, the sim, the apps, and the phone’s hardware is defective.
I relayed this message to Essential Support and and their response was to #1 download the Verizon app #2 reset APNS #3 set the phone to global mode…… Not only had they told me to do this before, but if they bothered to read any of my emails they would have seen this has been tried, and both Verizon and T-Mobile have independently verified the software is fine, it is not user error, and the hardware is defective.
Over the last month, I have made no progress at all on the radio issue and it has been 4 days since Essential’s last lackluster communication.
Despite reminding their support staff several times, no has even tried to troubleshoot the other issue I am having with the screen involving poor touch sensitivity on the superior border. No one has offered me a new phone nor referred to my Essential Extended Care (which I do not want pay the deductible for a phone that never worked). When I asked to return, the phone they said it was 14 day window despite the phone not being certified on my network for the first month I had not the phone.
Over the years, I have owned Motorola Droid, Galaxy Nexus (toro + maguro), G2, G3, 1+1, 1+2, 1+3, LG G2, LG G3, LG G4, GS3, GS4, GS5, Sony Pollux, Nexus 4, Nexus n6p, among others, and I have had to call support for hardware issues. The Essential Phone is by a very wide margin has the worst support I have ever come across and Google’s has had the best.
In its prime, my custom ROM had well over 100,000 users and I tend to be the only one on the team who offered support, so I completely understand android support like very few on this planet. As of last month before the price break, Essential was estimated to have only sold 5,000 phones. Even with a bare bones staff fielding emails and not checking voicemail, their support volume per day is likely less than what I personally did for free for our community for free as part of a “hobby” for almost a decade.
To sum it all up: “Buyer Beware”
Click to expand...
Click to collapse
Man...
I really like this phone... It hit all the sweet spots for me as a device... And I'm in love with the battery life...
But to see @DHO blast Essential like this...
I have seen on other posts that the Essential team reads XDA... And I can only hope that seeing a respected developer complain in such an articulate way has some gravity with them to possibly step up their game...
The hardware (for me on AT&T) has been superb... And I have few if any complaints... But maybe it has to do with the CDMA portion of the device which I will never have to deal with
Sent from my PH-1 using Tapatalk
thanks for the detailed post. It's good to be prepared when it's required. Hope they change their support model and performance very soon.
cheers
rignfool said:
Man...
I really like this phone... It hit all the sweet spots for me as a device... And I'm in love with the battery life...
But to see @DHO blast Essential like this...
I have seen on other posts that the Essential team reads XDA... And I can only hope that seeing a respected developer complain in such an articulate way has some gravity with them to possibly step up their game...
The hardware (for me on AT&T) has been superb... And I have few if any complaints... But maybe it has to do with the CDMA portion of the device which I will never have to deal with
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
rignfool Thanks.
With a little luck word will get out and they will step up their game.
I really hope this post doesn't put all future custom rom development in a death spiral before it even starts. :/
Damn that sucks... I've been using my phone on Sprint for several days and the reception has been outstanding, full bars of LTE+ almost everywhere, while the other phones in my family (Galaxy S7, Galaxy S6, 2 iPhone 7's) get three bars of LTE at most. Hope you get this sorted out, sucks that it happened in the first place.
---------- Post added at 06:54 PM ---------- Previous post was at 06:52 PM ----------
12paq said:
I really hope this post doesn't put all future custom rom development in a death spiral before it even starts. :/
Click to expand...
Click to collapse
Very unlikely, cause @invisiblek has been going ham in terms of getting LOS/TWRP stable on this device.
DHO, sorry to hear you are having issues. I am a Verizon user in Houston. When I first got my PH-1, I couldn't get Verizon to stay connected. Constant drops, like non-stop and unusable.. I was ready to send it back. It was incredibly frustrating. Then I read a post here about resetting radio setting. I changed to Europe, then changed back to US. I set to LTE/CMDA, in the ping/radio section and also on the user network setting.. Who knows what else I changed and changed back. I was trying anything and everything I could. I am definitely a user, not a cellular techie. But Verizon started staying connected, even showing LTE+ most of the time.
Good luck. Maybe you have a defective phone? Seems you obviously know all about troubleshooting and have tried everything. If you can get it working on Verizon, I am confident you will like the PH-1.
Still issues with Verizon WiFi calling, Verizon voicemail and Verizon visual voicemail. But for me, I can live without the WiFi calling and have workaround for vm.
Frustrating situation, no doubt. All the best.
I second the defective phone scenario.. from my reading these forms the first batches with the foam earpiece had numerous issues. Lots of posts about connectivity issues that were resolved by replacement phones
Sent from my Nexus 6 using Tapatalk
12paq said:
I really hope this post doesn't put all future custom rom development in a death spiral before it even starts. :/
Click to expand...
Click to collapse
I was surprised, in my circle of devs. I am the only one to purchase the PH-1. Based on my feedback I know it has prevented a few people who were on the fence.
I'm sure once more source becomes available this phone will pick up support. It has TWRP before the Pixel2. And invisiblek is as good as it gets for device bring up. So there is hope
TheF|ipSide said:
Damn that sucks... I've been using my phone on Sprint for several days and the reception has been outstanding, full bars of LTE+ almost everywhere, while the other phones in my family (Galaxy S7, Galaxy S6, 2 iPhone 7's) get three bars of LTE at most. Hope you get this sorted out, sucks that it happened in the first place.
---------- Post added at 06:54 PM ---------- Previous post was at 06:52 PM ----------
Very unlikely, cause @invisiblek has been going ham in terms of getting LOS/TWRP stable on this device.
Click to expand...
Click to collapse
Thanks
houstonironman said:
DHO, sorry to hear you are having issues. I am a Verizon user in Houston. When I first got my PH-1, I couldn't get Verizon to stay connected. Constant drops, like non-stop and unusable.. I was ready to send it back. It was incredibly frustrating. Then I read a post here about resetting radio setting. I changed to Europe, then changed back to US. I set to LTE/CMDA, in the ping/radio section and also on the user network setting.. Who knows what else I changed and changed back. I was trying anything and everything I could. I am definitely a user, not a cellular techie. But Verizon started staying connected, even showing LTE+ most of the time.
Good luck. Maybe you have a defective phone? Seems you obviously know all about troubleshooting and have tried everything. If you can get it working on Verizon, I am confident you will like the PH-1.
Still issues with Verizon WiFi calling, Verizon voicemail and Verizon visual voicemail. But for me, I can live without the WiFi calling and have workaround for vm.
Frustrating situation, no doubt. All the best.
Click to expand...
Click to collapse
I have tried this. I have noticed some VERY interesting bugs in the USA band that are causing some sort of error resulting in the deactivation of the data. I wish I could grab a logcat (need SU). If their support was more .... receptive ... I would gladly report how to replicate RIL failures that result in complete deactivation of the radios. Unfortunately this is not the underplaying cause of my issue :/
stinger4321 said:
I second the defective phone scenario.. from my reading these forms the first batches with the foam earpiece had numerous issues. Lots of posts about connectivity issues that were resolved by replacement phones
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yea, I am hoping they will do the right thing and replace it.
DHO said:
I have tried this. I have noticed some VERY interesting bugs in the USA band that are causing some sort of error resulting in the deactivation of the data. I wish I could grab a logcat (need SU). If their support was more .... receptive ... I would gladly report how to replicate RIL failures that result in complete deactivation of the radios. Unfortunately this is not the underplaying cause of my issue :/
Click to expand...
Click to collapse
I am surprised to hear you have not rooted yet with it being available.
Sure you probably tried already but take the sim out and factory reset. Put sim in and factory reset again. Make no other changes unless your trying to get volte to work. Info based on an already active Verizon sim account.
The support reps for some reason go by their tech cheat sheet all the time, instead of reading email fully and understanding that they are communicating to a tech savvy person. I had that before with other OEMs, where they would make go through troubleshooting which were already done previously. Another thing would be if support team knows that this is an average user who doesn't really play nice with technology, then yes, going through troubleshooting steps would be logical.
So, I am planning to buy this phone soon, do users on T-Mobile network have any cell/data issues?
@DHO I assume you've tried the latest stock build? I assume they had to push something once it was Verizon certified. Mine, along with a couple other devs I work with, are working just fine on Verizon.
T-Mobile
Charkatak said:
The support reps for some reason go by their tech cheat sheet all the time, instead of reading email fully and understanding that they are communicating to a tech savvy person. I had that before with other OEMs, where they would make go through troubleshooting which were already done previously. Another thing would be if support team knows that this is an average user who doesn't really play nice with technology, then yes, going through troubleshooting steps would be logical.
So, I am planning to buy this phone soon, do users on T-Mobile network have any cell/data issues?
Click to expand...
Click to collapse
I'm on T-Mobile here in Los Angeles with no problems whatsoever compared to my previous S8+ and HTC U11 devices. I know others have reported reception issues on T-Mobile, but I personally am perfectly happy on T-Mobile here.
invisiblek said:
@DHO I assume you've tried the latest stock build? I assume they had to push something once it was Verizon certified. Mine, along with a couple other devs I work with, are working just fine on Verizon.
Click to expand...
Click to collapse
I agree with this statement.
I'm on Verizon and I've had decent speeds.
I've been averaging between 35 - 45 Mb/s down and 7-10 up.
The lowest I've had it drop is 25 down and 2 up.
I can't say i've had any drop out issues either.
mrcooter said:
I am surprised to hear you have not rooted yet with it being available.
Click to expand...
Click to collapse
I don't want to give them a reason to say I voided the warranty. If they want proper logs, I would be happy to supply.
bill3508 said:
Sure you probably tried already but take the sim out and factory reset. Put sim in and factory reset again. Make no other changes unless your trying to get volte to work. Info based on an already active Verizon sim account.
Click to expand...
Click to collapse
Yep tried everything. The Data speeds are insufficient to support voLTE. Even with the LTE+ icon I get 1G speeds,.. a few decibites a second. LOL
Charkatak said:
The support reps for some reason go by their tech cheat sheet all the time, instead of reading email fully and understanding that they are communicating to a tech savvy person. I had that before with other OEMs, where they would make go through troubleshooting which were already done previously. Another thing would be if support team knows that this is an average user who doesn't really play nice with technology, then yes, going through troubleshooting steps would be logical.
So, I am planning to buy this phone soon, do users on T-Mobile network have any cell/data issues?
Click to expand...
Click to collapse
Both Verizon and T-mobile has identical issues for me.
I know their support is check list based. So I walked them through each step I tried..... around the 6th follow up email I eve wrote out a numbered list because they had circled back to asking the same questions they had previously.
invisiblek said:
@DHO I assume you've tried the latest stock build? I assume they had to push something once it was Verizon certified. Mine, along with a couple other devs I work with, are working just fine on Verizon.
Click to expand...
Click to collapse
Yes. I have tried on each release, including the one pushed over the last week. I have also tried a T-Mobile sim card and no difference than Verizon.
I know this phone is now "Certified" by Verizon but that is somewhat misleading. Because it is not an actual Verizon phone they block it from supporting WiFi calling and Visual Voicemail. You cannot even download and install Verizon's Visual Voicemail app from the Play store and built in Visual Voicemail in the Google Dialer does not work on Verizon. Also while a Verizon SIM is installed in the phone WiFi calling options completely disappear from settings. I think there is one person who said those two features are working for him but for the vast majority of us it does not work. I'm with DHO 100%. With the very poor customer support and the phone not functioning as well as most other phones there are far better options out there. I had connectivity issues with T-Mobile so bad I switched to Verizon and then found out the hard way they don't support those features on this phone. I ended up taking advantage of Verizon's 50% off the Pixel 2 XL with certain trade ins and ordered a Pixel 2 XL to use. I've ended up with a $700 Essential phone I cannot use. So I agree with DHO........BUYER BEWARE
That sounds more like Verizon douche baggery at work, more so than a problem with Essential's support.
Verizon is the one that decides who gets those features, not the phone manufacturer...
Sent from my PH-1 using Tapatalk
JasonJoel said:
That sounds more like Verizon douche baggery at work, more so than a problem with Essential's support.
Verizon is the one that decides who gets those features, not the phone manufacturer...
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
For WiFi calling, I think a little column A and a little column B here-.
their radio reception is just awful- that's it. if you get good signal, then you will not likely have issue. even if you go to relatively worse area, you won't notice it too much. but if you actually live or work at a place with weak signal, then your signal drops way too often compared to any other ****ty plastic old phones.
no real way to fix it unless there's some crazy baseband update that somehow drastically improves it. I think they just did not do enough field testing to see how weak signal reception the device can handle. and now, they merely provide lackluster response because they cannot do anything and they cannot really admit that they ****ed up the "essential" part of the essential ph-1. i personally like this phone only because of the price is competitive and LineageOS is now finally supported. I still have some return window thanks to Amazon's holiday return policy, but might have to wrap this up and send back to Amazon for being defective.
Because, I also get ****ty reception on T-Mobile.