Database Info

Why I am not angry at Samsung or [email protected]

Maybe I am the only one, but flashing roms and learning how to screw up my captivate, and more importantly learn how to fix it afterwords, has made me not really care about when my phone will get 2.2 or 2.3. The developers here have made roms that I believe are just as good, if not better than the "official" versions. Sure Samsung promised 2.2 a long time ago, but what is the fun in just a boring update? Am I the only one who feels this way, or am I just addicted to flashing?

Here, here!

The only thing an official AT&T update would bring at this point in the game, would be better custom ROMs.
IMVHO of course.

I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.

Custom ROMs saved me from hating this phone and made it a really great device in every way I can think of, but it doesn't excuse AT&T+Samsung's lack of support on this device.
All I can say is thank goodness for people on this forum who have the interest, know how and drive to do what those companies have not done: make the Captivate a great device.

sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
I had no issues exchanging my phone with random shutdowns...call att and exchange it
Sent from my SAMSUNG-SGH-I897 using XDA App

delugeofspam said:
Here, here!
Click to expand...
Click to collapse
Where? Where?

sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
acctually there is a working media hub .apk in one of the forums and it works great

Wdustin1 said:
acctually there is a working media hub .apk in one of the forums and it works great
Click to expand...
Click to collapse
Where? 10 characters

I agree, I love this phone and I'm thankful for samsung and AT&T not doing their job, because it's made people on these forums come up with some amazing roms/kernels/what-have-you.

The rom leaks developers are working on are part of a conspiracy. Think about it.

rwj5279955 said:
The only thing an official AT&T update would bring at this point in the game, would be better custom ROMs.
IMVHO of course.
Click to expand...
Click to collapse
Yup! My Sentiments exactly.

fldude99 said:
Where? 10 characters
Click to expand...
Click to collapse
It was on the Epic forums.
I tried this a while ago on one of the early versions of cog and it worked fine, but I don't use it enough to keep it on my phone. But I can confirm that it did work for me.

sarcasmo said:
I respect your right not to be upset. Still, I think there are a number of things to be legitimately upset about - none of which are addressed by the ROMS on xda.
The restart issue: this problem has been known for a long time. Neither AT&T nor Samsung have made it easy to get a working phone. They denied the issue for a while. They then recognized it, but never made the exchange process easy. Look at all the random shutdown threads and see the mixed experiences people have had. To make matters worse, broken phones are often replaced with other broken phones. AT&T has been either too lazy or too cheap to pull the affected IMEIs from circulation. People have gone through 2 or 3 phones before getting one that 'works.'
My GPS doesn't work at all. I can stand out in the middle of a field and my phone will see 1 satelite. I get a lock every once in a while, but it NEVER has tracked. I've tried just about every GPS fix out there and none of them work for me (and I shouldn't need to try a bunch of fixes off some internet forum anyhow). Has there been any help from AT&T or Samsung on this issue? - No. They seem to pretend it doesn't exist. To make matters worse, some phones seem to work as expected - BUT some of those have the shutdown issue. People are afraid to turn in their screwed up phone with a working GPS because they might end up with a 'normal' phone with a broken GPS. That's outrageous. Seriously, it shows the truly pathetic quality of the Captivate and the companies that manufacture/distribute it.
There are features that came on my phone that have still not been enabled. Media Hub, for example, was billed all over the place as a great new feature - to be enabled later. It's later...much later. When do I get Media Hub? I don't see it. I can't get it to work via any custom ROMs (unless I'm missing something).
The way that AT&T and Samsung have handled this situation reads as a case study in poor customer service. Is it the end of the world? No. Is it enough to get me to avoid another Samsung phone? Probably. I bet many others would say the same.
Click to expand...
Click to collapse
Very well said! Btw, LOVE the screen name, lol.
I don't even own this phone, my gf does and I've done limited research so I could flash Cog2.3b8. The phone is WAAAAY better with Cog, but the gps blatantly disappeared on us halfway to our destination last weekend. I sighed and pulled out my mt4g which caught a lock in about 1/10th of a second and guided us there with absolutely no errors.
This made ME feel pretty stupid considering I gave her the phone as a gift. Thank god I bought it used and can probably sell it for what I paid for it.
From my limited experience with AT&T and Samsung I am furious. This phone had tremendous potential but I will avoid Samsung and AT&T like the plague from now on.
Delaying updates is one thing but the GPS issue is ****ing ridiculous. It's a joke!! There's no other way to describe it. You should all be irate and demand your money back.
Yes, T-mobile has had QC issues with the MT4G but everyone in the thread who has returned their phones has praised T-mobile for the way they handle their customer service, including myself. How many have had that experience with AT&T?

You should still be mad at Samsung.
Instead of making good ROMs great, we're making crappy ROMs good.

vunuts said:
It was on the Epic forums.
I tried this a while ago on one of the early versions of cog and it worked fine, but I don't use it enough to keep it on my phone. But I can confirm that it did work for me.
Click to expand...
Click to collapse
It worked for me as well. I just didnt care for it. I would much rather have netflix. I have a different apk somewhere around here. If his doesnt work for you let me know via pm and I will send it... nm i just posted it

Phateless said:
You should all be irate and demand your money back.
Click to expand...
Click to collapse
Nah. I don't really need GPS, and last time I tried it outside my work building it got lock in about 2 or 3 seconds. I've tried it a couple of times while driving with mixed results. It seems to depend a lot on the area. As expected (or maybe not), it seemed to worked the best in the "wealthy" part of the city. I live in San Jose, Costa Rica.
Other than that I don't know. I haven't had any single random restart that I know it wasn't caused by me, same with charging death, mainly caused by bad UV settings.
I only used the stock rom for about 2 days before I moved and lagfixed it. I killed it once in a bad kernel flashing attempt. The fact that I can revive it using a home made usb jig makes me love it even more.
Right now, I just wished people could experience that same phone I'm experiencing. I think I'm in love with it.

I'm mad at both. My Captivate is my work phone, provided by my employer - so I am less comfortable flashing it to overcome the shortcomings of the standard AT&T build - yet I did root the phone and install the MobileAP so I can actually work when my client doesn't let me connect to their network.
My beef is on smaller things like - disabling tethering, not having more robust support for Exchange, the inability to sideload, or even load Android Market apps that AT&T doesn't want me to see.
As a work tool, I want my phone to let me work, and these limits, largely self-imposed are galling.

I've learned so much over the last week. I must have flashed my phone at least 20 times and got a few good bricks out of it too. Samsung and At&t can do what they want. These roms works much better than anything they could ever do.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm not mad at Samsung or Rogers for the reasons stated above, I'm mad at them for broken promises as they relate to hardware - namely the USB-to-HDMI issue, which was a big reason for me to go with this phone over another. We were promised a software update to enable this and were even shown a cable on the official Sammy site, but nada.

The Big List of G2X Questions and Answers

To summarize the most commonly asked questions and give rational answers rather than conspiracy theories, I've compiled a list of questions and answers below. These are based off of reading the LG Forum, the T-Mobile forum, their PR twitter feeds and XDA, as well as a little brain work.
What are the known flaws of the G2X?
Below are some commonly encountered issues:
* Rebooting - Random rebooting that is sometimes associated with charging the phone, but can happen at any time. This varies greatly from phone-to-phone and for some it's an infrequent occurrence while others seem to encounter the issue multiple times a day.
* Slow GPS lock - It can take between 30 seconds - 8 minutes for the phone to get your location using GPS satellites. There is no definitive fix, though various workarounds and solutions have helped some users.
* LCD screen bleed - This is a hardware issue where the screen has lighter areas near the corners. This is a fairly common problem among LCDs in general (not just the G2X), though some phones have it worse than others.
* WiFi/Data issues - Sometimes 4G/3G/EDGE will kick in even when WiFi is enabled, resulting in both icons being in the top notification bar, even though the phone is using your mobile data and not the WiFi. This usually resolves itself over time, though rebooting can help.
* Poor battery life - Some users complain that the battery life is exceptionally short. While this has never been my experience personally, others recommend JuiceDefender to help manage battery life.
When is the Gingerbread update coming out?
The short answer is 'nobody knows.' Various estimates have been given out officially (originally T-Mobile said in May, then 'by summer', LG forum mods said to bank on it by the end of June, etc.) but all of these deadlines have been missed. Whether or not they were ever deadlines or PR people running their mouths without knowing the truth, we don't know.
That being said, here's what we do know: the update is obviously in development as we had a very early leak that's full of bugs, so don't waste your time flashing it. At the 2011 E3 convention, G2Xs were seen running a dev version of Gingerbread. LG Forum moderators do have a recent test build that they're running on their phones. Tmonews.com reported that T-Mobile has been prepping for rolling out a test version to employees, allowing them to test for bugs. So, we know that it exists and we know that they're still in their testing phase.
That still doesn't give us a definitive time period, but it seems likely that they're rather far along in their testing phase if lower level T-Mobile employees are going to be able to test the update. It also means a leak will probably happen.
T-Mobile/LG has to be very careful in releasing the update, because if it doesn't fix all of the major issues on most of the phones, almost everyone that can will swap the phone for a different one, causing both T-Mobile and LG to lose large amounts of money.
Based on the information that's available regarding where they are in testing, it's likely we will see the update within the next month or so, though there are no guarantees.
Will the Gingerbread update fix my problems with this phone?
Again, nobody knows. LCD bleed is a hardware issue and that will certainly not be remedied with a software update. From the few snippets of info we have received about the current update, LG knows about the issues listed above and are aiming to fix them with the software update. But, again, if it's in testing it's still a work-in-progress, so there's no telling what the final version will fix.
Why isn't the G2X available for sale on the T-Mobile website?
LG manufactures the phones and then T-Mobile places an order for a set amount. T-Mobile placed an order to LG for the amount of G2Xs they estimated would last them through the next few months; however, people began swapping their phones 3-4 times, which means they blew through their entire inventory in half the time they thought they would, leading to a shortage.
T-Mobile realizes that if they were to place an order for additional phones, they would continue to run into the same problem: people would complain about LCD bleed, software bugs, etc. and continue to swap their phones, causing them to have to order 4x the amount of phones they should actually need and the customer's problems still might not be fixed.
T-Mobile then told LG "we're not ordering anymore G2Xs until you fix the LCD and update the software and we're not releasing any software updates until we're 100% sure that the bugs are worked out." This is why we've heard that LG is switching their LCD manufacturer and also why the giant delay in the GB update—if they screw up this update, there are going to be a LOT of angry customers wanting their money back or swapping to another phone entirely (which we've already seen happening, but if the update doesn't fix people's issues, you can bet almost everyone is going to demand T-Mobile swaps their phone with another model and it will cause a PR nightmare.)
T-Mobile is likely losing a good amount of money on this whole debacle and wants to ensure they minimize the amount of replacements before they put the G2X back up for sale. In the meantime, the stores are able to sell through their remaining stock.
Are you sure it's not being recalled?
If the G2X were being recalled due to hardware flaws, it's very unlikely stores would continue selling through their stock. It's likely that the online stock ran out and T-Mobile refused to order more for the reasons listed above and the price was raised slightly so T-Mobile could recoup the cost of all of the phone swapping.
A T-Mobile Customer Service Representative told me…
These people often know very little and read off of scripts. When they do give you 'inside information', it is almost always baseless speculation. Most of the misinformation about release dates and issues/recalls are due to CSRs giving bad information based on a misunderstanding of the situation.
Should I switch to the Sensation?
If you'd like, but there's no need to post a thread telling everyone you're doing it. By this time, there are plenty of reviews of both phones and there's nothing you can add to the discussion that isn't written somewhere else.
Which custom ROM should I flash?
This is a personal preference, though I would suggest starting with CyanogenMod 7 and Faux123's AOSP Gingerbread ROMs, since they seem to be the most actively developed and supported.

Wow, I'm pretty sure a lot of people will appreciate the fact the you took the time to write this.
Thank you for this, will help stop alot of other repetitive threads
Sent From My Stock G2x

Need to add the
phone goes "dead", heats up, and requires battery pull to reboot
issue.

Curious.. if they are switching LCD manufacturer, should we opt to swap out phones out once they are selling again?
Sent from my LG-P999 using XDA App

unique77 said:
Curious.. if they are switching LCD manufacturer, should we opt to swap out phones out once they are selling again?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Keep in mind TMO will most likely still have a large backup of the exisiting G2X's (It's how they are doing swaps now), so there would be no guarantee as to which G2X you would get....

Downsides to the Skyrocket/AT&T LTE?

Coming from a Nexus One, I just got a Skyrocket yesterday.
While having a dual core and LTE speed is indeed nice, the phone is a f****** brick in comparison to the Nexus One, so I am somewhat regretting my decision and might return it ...
It's easy to see the upsides of the phone (speed, large screen, better built quality than the N1), I also want to know what the downsides are, so I can make an informed decision.
As far as I can tell, I already see these - which I mostly pulled together based on my own experiences and what I read on this forum:
1. Throttling of LTE unlimited data plans (I never had that problem on my N1 - though I did not really use that much data (no video streaming))
2. Uncertain CM7/CM9 support - as far as I can tell there are some unofficial ports under way, but no dev from CM has joined the effort and non of the current devs have officially joined the CM team?
3. F'ing AT&T blocking websites (e.g. justin.tv (not that I ever want to go to this site but I am pissed about being blocked))
4. CIQ BS on the stock software (ok, can be fixed by using a custom ROM but still ...)
5. AT&T might watch LTE usage more closely for tethering? I frequently tethered and never had any issues with the N1 - though I did not really use that much data (no video streaming)
6. Reception issues on the stock software (I am in LA with little LTE, yet the phone ALWAYS connects to LTE and NEVER falls back to 3G giving me really sh** reception)
7. Size: it's a brick, not a phone.
8. Unlocking - my N1 was obviously unlocked and at&t never gave me any problems unlocking before, though I heard they might not unlock the Skyrocket PERIOD.
9. Uncertainty about specs (and whether it supports intl. 3G/UMTS2100)?
I am happy to have people convince me otherwise, but at the moment some of these con's outweigh the pro's (the size con even in a literal sense, hahaha)
Also let me know if you know of any other good (normal sized) phones (ideally with the same specs otherwise) that might come to AT&T (or might be available unlocked). I would probably love this phone if it had a 3.7" screen in the same form factor as the N1.

Who cares lol you came to the wrong placce to complain about the skyrocket. If u dont like it take it back. This thread is useless, and should be closed

silver03wrx said:
Who cares lol you came to the wrong placce to complain about the skyrocket. If u dont like it take it back. This thread is useless, and should be closed
Click to expand...
Click to collapse
Your comment is useless. Thank you.

Its not really. We are here because we love the phone and for once its a group that sees a few short comings and we are working as a group to fix them.
You knew the dimensions of the phone when you bought it. For that statement alone...take it back.
Nearly every other complaint you have mentioned has been corrected with development by some very dedicated dev work new and experienced.
In the end only you can make the choice...but when you ask for an opinion be prepared for what you are going to receive good and bad
andTab said:
Your comment is useless. Thank you.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App

andTab said:
Coming from a Nexus One, I just got a Skyrocket yesterday.
While having a dual core and LTE speed is indeed nice, the phone is a f****** brick in comparison to the Nexus One, so I am somewhat regretting my decision and might return it ...
It's easy to see the upsides of the phone (speed, large screen, better built quality than the N1), I also want to know what the downsides are, so I can make an informed decision.
As far as I can tell, I already see these - which I mostly pulled together based on my own experiences and what I read on this forum:
1. Throttling of LTE unlimited data plans (I never had that problem on my N1 - though I did not really use that much data (no video streaming))
Some have the issue some dont, dont abuse it and probably wont be throttled.2. Uncertain CM7/CM9 support - as far as I can tell there are some unofficial ports under way, but no dev from CM has joined the effort and non of the current devs have officially joined the CM team?
I think it will be ported, maybe not cm9 but we have started a thread over there and asked them to, but we will see. its just a ROM - if thats your looking for pick something else. 3. F'ing AT&T blocking websites (e.g. justin.tv (not that I ever want to go to this site but I am pissed about being blocked))
4. CIQ BS on the stock software (ok, can be fixed by using a custom ROM but still ...)
i think this was fixed with they dropped 2.3.6 - i have never tried nor found a site that i couldnt get to. if the fix is a Custom Rom and your answer is BUT STILL....then why are you on these forums. Roms are like clothes change them ****s and move on.
5. AT&T might watch LTE usage more closely for tethering? I frequently tethered and never had any issues with the N1 - though I did not really use that much data (no video streaming)
if you dont video stream, i DOUBT you will ever get throttled or sent the little AT&T teathering email.
6. Reception issues on the stock software (I am in LA with little LTE, yet the phone ALWAYS connects to LTE and NEVER falls back to 3G giving me really sh** reception)
i dont have an answer for this, im in a LTE area with NO PROBLEMS
7. Size: it's a brick, not a phone.
u know what they say about little hands
8. Unlocking - my N1 was obviously unlocked and at&t never gave me any problems unlocking before, though I heard they might not unlock the Skyrocket PERIOD.
9. Uncertainty about specs (and whether it supports intl. 3G/UMTS2100)?
I am happy to have people convince me otherwise, but at the moment some of these con's outweigh the pro's (the size con even in a literal sense, hahaha)
Also let me know if you know of any other good (normal sized) phones (ideally with the same specs otherwise) that might come to AT&T (or might be available unlocked). I would probably love this phone if it had a 3.7" screen in the same form factor as the N1.
Click to expand...
Click to collapse
those are the only ones i know of....
Good Luck

If you have questions about the device, it's no problem to ask them here. Although, there is a right way to do it. If you have searched and cannot find the answer, then ask. When you do ask, don't come of as a troll like you're bashing the phone and provoking users into defending it. You should know how that is going to end up. Lets keep this thread in the right direction......

andTab said:
Coming from a Nexus One, I just got a Skyrocket yesterday.
While having a dual core and LTE speed is indeed nice, the phone is a f****** brick in comparison to the Nexus One, so I am somewhat regretting my decision and might return it ...
It's easy to see the upsides of the phone (speed, large screen, better built quality than the N1), I also want to know what the downsides are, so I can make an informed decision.
As far as I can tell, I already see these - which I mostly pulled together based on my own experiences and what I read on this forum:
1. Throttling of LTE unlimited data plans (I never had that problem on my N1 - though I did not really use that much data (no video streaming))
2. Uncertain CM7/CM9 support - as far as I can tell there are some unofficial ports under way, but no dev from CM has joined the effort and non of the current devs have officially joined the CM team?
3. F'ing AT&T blocking websites (e.g. justin.tv (not that I ever want to go to this site but I am pissed about being blocked))
4. CIQ BS on the stock software (ok, can be fixed by using a custom ROM but still ...)
5. AT&T might watch LTE usage more closely for tethering? I frequently tethered and never had any issues with the N1 - though I did not really use that much data (no video streaming)
6. Reception issues on the stock software (I am in LA with little LTE, yet the phone ALWAYS connects to LTE and NEVER falls back to 3G giving me really sh** reception)
7. Size: it's a brick, not a phone.
8. Unlocking - my N1 was obviously unlocked and at&t never gave me any problems unlocking before, though I heard they might not unlock the Skyrocket PERIOD.
9. Uncertainty about specs (and whether it supports intl. 3G/UMTS2100)?
I am happy to have people convince me otherwise, but at the moment some of these con's outweigh the pro's (the size con even in a literal sense, hahaha)
Also let me know if you know of any other good (normal sized) phones (ideally with the same specs otherwise) that might come to AT&T (or might be available unlocked). I would probably love this phone if it had a 3.7" screen in the same form factor as the N1.
Click to expand...
Click to collapse
Sounds to us like you've already made your mind up. And the poeple above are right. This IS the skyrocket forum on xda. Were only going to tell you that we love our skyrocket. Which we do. There's not a single phone out there that does not have problems. My biggest problem with every other phone out there is a locked bootloader. Which means it will be even harder for any dev to fix any of the problems you have with any phone you choose. Good luck!
Sent from my HTC Inspire 4G using xda premium

the2rrell said:
those are the only ones i know of....
Good Luck
Click to expand...
Click to collapse
Thank you! That was very helpful.
There are lots of good things about this phone (eg call quality is a hundred times better than on the Nexus One which always sounded like a string/tin-can phone).
I want to know about all the bad things, and what is being done to address them.
Does anyone know whether any current CM devs are considering the phone?
Or whether any current Skyrocket devs might join CM/bring official CM support for this phone?
Not getting CM9 would be a dealbreaker for me.
I only found threads about at&t blocking websites on the new LTE APN - I did not find anything about other ROMs or the new stock software update fixing it. Can you point me to the thread?
Reception issues: do custom ROMs/radios fix this problem for anyone that has experienced this?
Does anyone know whether at&t will unlock the phone (or whether we are stuck having to pay these third party sites to unlock)
European 3G - lot's of sites claim that the phone should work with 3G internationally (2100 UMTS) but has anyone tried (even just roaming on at&t)?
Manufacturers and providers have lied before about phone specs ... need to get this confirmed.

andTab said:
Thank you! That was very helpful.
There are lots of good things about this phone (eg call quality is a hundred times better than on the Nexus One which always sounded like a string/tin-can phone).
I want to know about all the bad things, and what is being done to address them.
Does anyone know whether any current CM devs are considering the phone?
Or whether any current Skyrocket devs might join CM/bring official CM support for this phone?
Not getting CM9 would be a dealbreaker for me.
I only found threads about at&t blocking websites on the new LTE APN - I did not find anything about other ROMs or the new stock software update fixing it. Can you point me to the thread?
Reception issues: do custom ROMs/radios fix this problem for anyone that has experienced this?
Does anyone know whether at&t will unlock the phone (or whether we are stuck having to pay these third party sites to unlock)
European 3G - lot's of sites claim that the phone should work with 3G internationally (2100 UMTS) but has anyone tried (even just roaming on at&t)?
Manufacturers and providers have lied before about phone specs ... need to get this confirmed.
Click to expand...
Click to collapse
Simple, google the Qualcomm radio this phone has, then look up the specs on Qualcomm's website.

Longcat14 said:
Simple, google the Qualcomm radio this phone has, then look up the specs on Qualcomm's website.
Click to expand...
Click to collapse
That is no answer, since the carrier might have disabled the radio, eg the T-Mobile G2x has quad-band 3G but they disabled the ATT 3G radio when the phone was released.
Someone with the phone needs to test it - since the phone has been out for a while now, I would hope that someone has done so.
Otherwise, we will not know based on some BS specs on some BS website.

only thing I'm worried about is not getting ICS OTA update till late next year and thats really only because I 2nd guess myself over just about everything technology which is halting me from rooting

GeezyF.Ladies said:
only thing I'm worried about is not getting ICS OTA update till late next year and thats really only because I 2nd guess myself over just about everything technology which is halting me from rooting
Click to expand...
Click to collapse
as far as rooting Just DO IT!!
and as far as ICS, OTA or not....we WILL have ICS on the this phone due to the devs porting it over. im thinking by maybe Feb we will have something for our phone. or im hoping anyway.

I bet we get ICS even sooner. Also what's this about ATT blocking justin.tv? Plays fine over ATT LTE for me...

Yeah. this phone really sucks. Lets see..
I get 28+hours on my battery..
Large screen with beautiful display
LTE with 40down speeds my comcast cable has 18 down
Good Dev support so far..
I am so sick and tired of hearing this phone is " sub par" etc..
I think I will treat myself to a new Samsung led 1080p hdtv this week...lol
---------- Post added at 05:07 PM ---------- Previous post was at 05:05 PM ----------
geezyf.ladies said:
only thing i'm worried about is not getting ics ota update till late next year and thats really only because i 2nd guess myself over just about everything technology which is halting me from rooting
Click to expand...
Click to collapse
rooooooooooooooooooooooooooooooooooooot!!!!!!!!!!!!!!!!:d

you might wanna try the regular galaxy s2. pretty much clears up most of the problems... still pretty big but not as big

Potentially HUGE BUYER'S REMORSE!?

Hey guys and gals, Please advise.
I've been a Sprint customer for 2 years my contract is up. Had an HTC hero which was an amazing phone considering it's age.
I bought 2 VM phones; the optimus V for the wife, and the Motorola Triumph for me. Owneed them both for 12 hours and I'm a bit concerned.
I've rooted them both and removed some bloat. I looked online and see nothing but praise for the optimus V and the MT looks like a lemon based on reviews! I noticed some lag on the touchscreen (I tried to ignore it but the killer is the GPS, the optimus found location in 5 seconds, and the MT was still searching after 5 minutes.
Should I return this thing? Is it a software problem or hardware? Will a custom ROM help?
Please tell me if i should exchange it for the optimus.

Had the same feeling back in August when I purchased the phone. Do yourself a favor and install CM7. You will notice an insane difference; it’s more like owning an entirely different phone. That thing they call an operating system that’s installed out of the box is an insult to both the user and the phones hardware which is actually very good. It took me a few weeks to get the guts to install the Rom but it came to either that or throw the thing in the Delaware. Now a days you could not rip the device from my cold dead hands. I use the TG reloaded build and if you’re not familiar with Roms CM7 is for the most part the closest thing you can get to striate up Google's Gingerbread with a few tweaks and no Virgin Bloatware. Anyhow with the correct software the Triumph is a beast and runs circles around some of my friends higher end phones using their stock Roms. Also, the processor used on the Triumph is used in other devices as a 1.4g processors, including a few tablets so don’t be afraid to crank it up a notch or two. Also the TG Reloaded edition uses a 64 MHz minimum frequency when idle compared to the 246 MHz minimum used in the stock Rom, literally doubles the battery life.

Yes, give the CM7 TG-Reloaded ROM a try. The Motorola Triumph is based on Huawei Ideos X6 reference design, which is sold as different variants world-wide. The hardware is very capable, but either the Motorola people or those responsible for getting it to work on VM were very sloppy, so all the bugs in stock ROM. Most have been addressed in CM7, but still some remain.
As for the better battery life, the 61 mhz low freq helps only a little, other factors include less junk running in the background, battery-optimized interactive governor, and wakelock bugs in the stock kernel that prevent phone from entering deep sleep mode (common, but hard to track problem on a lot of Android phones).

I love my MT running miui [email protected] there's a agps fix somewhere on this site. I personal don't have any issues with this phone
Sent from my Motorola Triumph using Tapatalk

Thanks for the replies.
I agree that CM7 makes this phone waaaayyy smoother than stock. I still get an occasional lag on the touchscreen and the 4 "buttons" on the bottom are sometimes unresponsive; but this thing is awesome. The only reason the Optimus V is more popular is because it's cheaper. The MT is sexy :^)
The thing I miss from my HTC Hero was the ease of wireless tethering. I didn't really use it much, but it was nice to know I could run any piece of hardware without any mods.
Does the CM7 TG reloaded ROM have an OC kernel built in or do I need to flash one?

Bruce777 said:
Thanks for the replies.
I agree that CM7 makes this phone waaaayyy smoother than stock. I still get an occasional lag on the touchscreen and the 4 "buttons" on the bottom are sometimes unresponsive; but this thing is awesome. The only reason the Optimus V is more popular is because it's cheaper. The MT is sexy :^)
The thing I miss from my HTC Hero was the ease of wireless tethering. I didn't really use it much, but it was nice to know I could run any piece of hardware without any mods.
Does the CM7 TG reloaded ROM have an OC kernel built in or do I need to flash one?
Click to expand...
Click to collapse
I may be close to fixing the touchscreen issue, it bugs me too. CM7 allows built-in wireless tethering, and you can add it to be a quick toggle in the notification bar, along with other options. OC kernel is built-in, check out the first post on the ROM thread to read up about all the features.

Whyzor said:
I may be close to fixing the touchscreen issue, it bugs me too. CM7 allows built-in wireless tethering, and you can add it to be a quick toggle in the notification bar, along with other options. OC kernel is built-in, check out the first post on the ROM thread to read up about all the features.
Click to expand...
Click to collapse
Needless to say I NO longer have buyers remorse!
Yes, I saw the wireless tethering options...I tried multiple time to initialize it, but my laptop would not connect. Any threads you could send me to? (yes I did look in the ROM thread :^)
thanks

Bruce777 said:
Needless to say I NO longer have buyers remorse!
Yes, I saw the wireless tethering options...I tried multiple time to initialize it, but my laptop would not connect. Any threads you could send me to? (yes I did look in the ROM thread :^)
thanks
Click to expand...
Click to collapse
The first few times I tried to connect it may take a long time for the client (PC) to recognize and go through to the internet, give it a few minutes & try to refresh a webpage. It works for me & others.

Bruce777 said:
Needless to say I NO longer have buyers remorse!
Yes, I saw the wireless tethering options...I tried multiple time to initialize it, but my laptop would not connect. Any threads you could send me to? (yes I did look in the ROM thread :^)
thanks
Click to expand...
Click to collapse
Wireless tethering worked fine for me when I tested it (only tried it to make sure it worked). I didn't have to do anything special to make it work.

Whyzor said:
The first few times I tried to connect it may take a long time for the client (PC) to recognize and go through to the internet, give it a few minutes & try to refresh a webpage. It works for me & others.
Click to expand...
Click to collapse
I was really excited when you said the CM7 native wifi tether worked...but I couldn't get it to
I even factory reset and wiped everything to make sure it was a fresh attempt. Still nothing. Both my PC and Hp touchpad can find the signal but neither connect/keep the connection. After attempting the connection (and saying it's connected for around 3 seconds) the touchpad will no longer reads the wifi signal.
Any threads on this for me to research? I looked to no avail.

Bruce777 said:
I was really excited when you said the CM7 native wifi tether worked...but I couldn't get it to
I even factory reset and wiped everything to make sure it was a fresh attempt. Still nothing. Both my PC and Hp touchpad can find the signal but neither connect/keep the connection. After attempting the connection (and saying it's connected for around 3 seconds) the touchpad will no longer reads the wifi signal.
Any threads on this for me to research? I looked to no avail.
Click to expand...
Click to collapse
Nevermind, I just tried wireless tether for root users, after about 10 attempts with the native app, and it works! Better to be lucky than good.
Now...has anyone had any luck getting Sprint visual voicemail to work on this thing? :^) Mine half works , I can compose messages to myself but any calls wont actually work.
thanks again for the replies people. We SHOULDN'T be in 'low activity" section

Bruce777 said:
Nevermind, I just tried wireless tether for root users, after about 10 attempts with the native app, and it works! Better to be lucky than good.
Now...has anyone had any luck getting Sprint visual voicemail to work on this thing? :^) Mine half works , I can compose messages to myself but any calls wont actually work.
thanks again for the replies people. We SHOULDN'T be in 'low activity" section
Click to expand...
Click to collapse
VM doesn't support 3rd party Voicemails so getting a visual one may not work... You can ask VM about it and see if they can let you but it may just be a network thing with them...
And the MT is in a low activity section because no one is here there all at android forums...

Triumph has a few hardware issues that won't go away, like GPS and touch response puking randomly.
Also while CM7 does bring extra functionality, it is less stable than stock.
Optimus V is basically the only solid prepaid phone on VM.
Hopefully Sprint learned their lesson to not rebrand POS phones and instead, use existing phones that have proven themselves. We will likely see much better phones by end of 2012 based on what was said at CES '12, so just hang tight.

wonshikee said:
Triumph has a few hardware issues that won't go away, like GPS and touch response puking randomly.
Also while CM7 does bring extra functionality, it is less stable than stock.
Optimus V is basically the only solid prepaid phone on VM.
Hopefully Sprint learned their lesson to not rebrand POS phones and instead, use existing phones that have proven themselves. We will likely see much better phones by end of 2012 based on what was said at CES '12, so just hang tight.
Click to expand...
Click to collapse
Yea... by the end of 2012, well its the beginning right now and if they don't start getting newer phones, I may have to switch to another company... I heard Straight Talk is getting the LG Optimus 2X so that may be incentive enough for me. VM needs to get a dual core and not just keep bringing in more and more phones that have 600mhz or 800mhz processors with 3 inch screens...

marc12868 said:
Yea... by the end of 2012, well its the beginning right now and if they don't start getting newer phones, I may have to switch to another company... I heard Straight Talk is getting the LG Optimus 2X so that may be incentive enough for me. VM needs to get a dual core and not just keep bringing in more and more phones that have 600mhz or 800mhz processors with 3 inch screens...
Click to expand...
Click to collapse
Yeah that phone looks really promising, but ST is expensive - paying $25 on VM vs $45 for ST, unless you need the higher end plan on VM anyway.
If you're willing to go high end, you can grab a Nexus/GS2 and use it on tmobile's prepaid instead, it's what I'm doing current with TMO's $30/mo plan.

wonshikee said:
Yeah that phone looks really promising, but ST is expensive - paying $25 on VM vs $45 for ST, unless you need the higher end plan on VM anyway.
If you're willing to go high end, you can grab a Nexus/GS2 and use it on tmobile's prepaid instead, it's what I'm doing current with TMO's $30/mo plan.
Click to expand...
Click to collapse
So with TMO's prepaid you can use any TMO phone then?

marc12868 said:
So with TMO's prepaid you can use any TMO phone then?
Click to expand...
Click to collapse
That's what I've heard. If you buy a used/unlocked TMO phone, you can get the TMO activation kit for something like $7 ( it's just a SIM ) and put it in your phone and your good.
This is what I'm thinking about doing myself. I get ok coverage with VM on my LGOV, but not great.
My wife has a TMO Exhibit2-4g and it's a great phone and the service is good as well. She's on the $50/month plan, I'll opt for the $30 I think.

dwcasey said:
That's what I've heard. If you buy a used/unlocked TMO phone, you can get the TMO activation kit for something like $7 ( it's just a SIM ) and put it in your phone and your good.
This is what I'm thinking about doing myself. I get ok coverage with VM on my LGOV, but not great.
My wife has a TMO Exhibit2-4g and it's a great phone and the service is good as well. She's on the $50/month plan, I'll opt for the $30 I think.
Click to expand...
Click to collapse
Yea I did some looking and youbcan use any t-mo phone. I'm thinking Akita switching over too. $30 for 5gb of 4g and unlimited texting is good deal. I don't even talk on the phone for minutes to matter lol. Vm service is just starting to annoy me :/

i had both of these phones! i liked the V better. but the MT was newer and bigger so went to that. but still have the V.

Verizon's headache of customer service...

Restored my phone to stock two days ago and updated from Froyo to Gingerbread. Official HTC/Verizon update. Guess what? Broke my internet (in the best way to say it.) I had flaky 3G connection and no 4G at all. Most of the time, it would be at 1X or no data connectivity at all.
Went through all the steps of soft resets, pulling battery, factory resetting, toggling mobile network state, toggling data connectivity, toggling roaming, toggling between CDMA only and CDMA/LTE. You name it (in the range of things that didn't void warranty) and I did it. Nothing.
So I call customer service, and the woman said that she WOULD send out a SIM card, but it'd be faster for me to go to the Verizon store and they'd replace it for free, no hassle. So, went down to the store (It's only about five minutes from my home) got it switched out, bam. Had 3G, that was it. The rep was pretty busy and wanted to rush me out, so he said "It's fine, just give it ten minutes. Thanks for coming by." Twenty minutes later, sitting in my room and notice that...oh darn, no internet connectivity at all. Went through all the basic steps again, and nothing.
By this point, raging.
Call their tech support and they say that they're sending me a new thunderbolt (yay!) So, yesterday it came in (after I had to call Fed Ex and correct my address because the woman completely got it wrong lol) Unbox it, put in my SIM and SD cards and my battery, start it up. Worked just fine. Praise Jeebus! Left it that way for the rest of the night because I didn't need to use my phone, but when I made a call this morning, I realized that my phone speaker was making a grinding metallic buzzing like noise...
Great.
So I call in, and the techie I talked to told me to call Asurion since it was a CLNR (Made me mad since they said it'd be a brand new phone) and they told me I'd have to pay a deductible! So I hung up and called Verizon back (still using a rather polite tone after all the bull****) and quickly gave them the whole story and informed them of how Asurion wanted me to pay $100 for a new phone because the phone I had JUST gotten was broken and was shipped that way. They apologized, said they didn't know why Asurion would do that, and said I should have another Thunderbolt on my doorstep tomorrow.
If this one is busted as well, I'm going to throw away Mr. Nice Guy and raise hell. I've been with Verizon for almost four years now and they just keep giving me the runaround. This is absurd. Not the first time some crap like this has happened because of a malfunctioning phone.

Whenever you call VZW, you should ALWAYS choose the "cancel account" option at the teleprompt. It will automatically escalate your call to a high level tech who actually knows his/her **** and is authorized to make more changes than the low level peons.

If there's something wrong with the one they send me tomorrow, I'm calling them right off the bat and asking to be transferred to their retention department lol. Same thing, I guess. I'm going to rage and tell them give me a NEW phone. Not dealing with another broken refurbished phone. Some warranty THAT is.
What makes me even more mad is the fact that they sent me to Asurion when I found out that Asurion no longer handles ANY of the warranty issues. So they knew I'd be charged to pay for a new phone because THEY screwed up.

I had the exact same thing happen...no 4g. They sent me a new SIM, nothing. Sent me a new phone, buzzing in the earpiece. Only difference was that I happened to notice it right away when I was testing the phone. Called them back and they just sent me another replacement phone, no questions. Never had to go through Asurion because it was broken when I got it. Weird that they made you do that. Second new (refurb) phone I got worked great and 4G is back.

The Thunderbolt I got today was a brick. Seriously? lol. I called Verizon to cancel my account due to all the bullsh*t and the supervisor said she'd send me a brand new Rezound instead of a CLNR Thunderbolt. Well, nice knowing the Tbolt and everyone on the forum. Best of luck to all the devs, I hope Twistd gets ICS up and running for you guys

I've been with VZW for 12 years, no bad experiences...wish they'd send me a Rezound!

It doesn't seem like Verizon had bad customer service. You got a lemon of a phone.
They're sending you a brand new Rezound. Doesn't sound like bad customer service to me.
Sent from my HTC Mecha using xda premium

OP...So YOU broke your phone (voided warranty, Verizon needs not offer any assistance in fixing it). Then blame them for the software issue you created? To top if off you get a "free" upgrade from Verizon (refurbished of course), and then are surprised that it is not of the highest quality. Sounds like you need to jump back in to reality, as well as take responsibility for your own actions before "raging" against others for them. You should be jumping for joy that you got a new phone, not crying about it.
I have had to deal with all major cell phone vendors as part of my job. I can tell you without any question what so ever that Verizon has by FAR the best customer service of all cell phone vendors.

turbosrrgood said:
OP...So YOU broke your phone (voided warranty, Verizon needs not offer any assistance in fixing it). Then blame them for the software issue you created? To top if off you get a "free" upgrade from Verizon (refurbished of course), and then are surprised that it is not of the highest quality. Sounds like you need to jump back in to reality, as well as take responsibility for your own actions before "raging" against others for them. You should be jumping for joy that you got a new phone, not crying about it.
I have had to deal with all major cell phone vendors as part of my job. I can tell you without any question what so ever that Verizon has by FAR the best customer service of all cell phone vendors.
Click to expand...
Click to collapse
Absolutely. You don't have outsourced customer service and they actually care about how happy you are.
Geez, the whiney kids and their sense of entitlement.
Sent from my HTC Mecha using xda premium

turbosrrgood said:
OP...So YOU broke your phone (voided warranty, Verizon needs not offer any assistance in fixing it). Then blame them for the software issue you created? To top if off you get a "free" upgrade from Verizon (refurbished of course), and then are surprised that it is not of the highest quality. Sounds like you need to jump back in to reality, as well as take responsibility for your own actions before "raging" against others for them. You should be jumping for joy that you got a new phone, not crying about it.
I have had to deal with all major cell phone vendors as part of my job. I can tell you without any question what so ever that Verizon has by FAR the best customer service of all cell phone vendors.
Click to expand...
Click to collapse
u realize he said he went back to stock....went through the update THEN he had connectivity issues...then 2 lemons later they decide to give them a phone. also, the rant was BEFORE the new phone...

He was very patient and calm until the 4th time he was wronged by either broken phone/software in which case i believe was not his fault, then he raged, tbh some people would have already raged way before this guy did. Also i dont think he meant verizon is bad at customer service but he was frustated after getting like 3 diff. broken phones which is also not his fault. Just my 2 cents
Sent from my HTC ThunderBolt using xda premium

turbosrrgood said:
OP...So YOU broke your phone (voided warranty, Verizon needs not offer any assistance in fixing it). Then blame them for the software issue you created? To top if off you get a "free" upgrade from Verizon (refurbished of course), and then are surprised that it is not of the highest quality. Sounds like you need to jump back in to reality, as well as take responsibility for your own actions before "raging" against others for them. You should be jumping for joy that you got a new phone, not crying about it.
I have had to deal with all major cell phone vendors as part of my job. I can tell you without any question what so ever that Verizon has by FAR the best customer service of all cell phone vendors.
Click to expand...
Click to collapse
Ha. Ha ha ha. I had forgotten I posted here, actually.
A software issue I created? No. I don't call returning to their stock image then updating to THEIR update MY issue. The rep I spoke with said that it wasn't an unknown issue. No, I only got a "free" upgrade after they sent me a phone with a broken ear speaker and one that didn't even turn off.
I'd be glad about the new phones if they weren't junked as well. My first Rezound pretty much burned out, and the new one has a yellow tinted screen with pink soft keys instead of red and horrible light leakage.
I understand where you'd be coming from if I had said "wahwahwah" about it all.
But Jesus, you can't tell me if you had gotten two bad phones in a row you wouldn't be raging. And now I've gotten two more that were junk.
Please, tell me more about how I have to jump into reality.

CanesDrew said:
Absolutely. You don't have outsourced customer service and they actually care about how happy you are.
Geez, the whiney kids and their sense of entitlement.
Sent from my HTC Mecha using xda premium
Click to expand...
Click to collapse
Sense of entitlement? Right.
Yeah, they care so much that one of them sent me to Asurion when it was clearly a warranty issue with the first refurbished that I got. Not to mention the woman that told me she had written a few notes on my system to aid in the process after all of it to get the Rezound...when she never did. The next rep I spoke with had no clue what I was talking about. So, once again, sense of entitlement? Please. Do elaborate after you understand that their software update broke my radio connection, the second phone I got was busted, the third was busted, the first Rezound burned out after a week, and the new Rezound has horrible build quality issues.
Might want to actually read my first post before you try to act like I'm being a "Waaaaaaaaah gimme new phone because I had one issue!"
Out of maybe 12 times I've had to call Verizon due to busted phones, I've had 2-3 that I would actually rate as satisfactory. The others certainly weren't pleasant. I know the busted phones are completely HTC's fault (at the time of the original post, I thought it was Verizon who certified the devices. Yes, ignorance on my part), but that doesn't excuse how many times I've pretty much gotten very cold and bitter treatment.

Is there a point to this thread? If not, mods please close.

th3_g00b said:
u realize he said he went back to stock....went through the update THEN he had connectivity issues...then 2 lemons later they decide to give them a phone. also, the rant was BEFORE the new phone...
Click to expand...
Click to collapse
I think he himself caused a mismatch in radios. I don't believe that a factory reset that takes you back to Froyo replaces the radios with Froyo compatible radios. In any case it sounds like a case of rooted incompatible radios that was causing his issues.
-Frank.
Sent using Tapatalk 2

I understand the OP's frustrations. I have been with Verizon for 6 years now after my company was bought out by them. I could have went somewhere else at that point but I stayed for the sake of the reputation I had known Verizon to have among others I knew.
I went through a point of time where 2 of us on the plan had bad phones, known issues etc. They shipped out warranty replacements and they didn't work right either etc. I have had good customer service from them before, but I think its really just the luck of the draw with them. We went through 12 different shipments before they finally decided to send us phones that worked. This was not the fault of any screwing with the phone's technology, this was stock.
In Verizon's defense, this will always be an issue. Companies with high customer service ratings will always have at least 1-2 peons that don't care working for them. And it may just be the luck to get that 1 peon on the phone at the time....
Don't give up on a company because of one bad situation if you have many others to look at as good. They are a good company (for the most part) with some bad seeds...it happens to most if not all.
Glad to see your phone was taken care of!!!