Related
Hi all,
I recently bought my HTC Polaris. It's the first wireless device I have, so I also bought a WiFi router to test it. I do not have any previous experience with WiFi on WinMobile, so the problems I am having could just be due to my newbie-ness...
I initially set my WLan router to WPA-PSK. I was able to get my Polaris connected, but at random times and repeatedly the device would stop receiving data (using IE, Google Maps...) with no apparent reasons. The wlan was still shown as connected in . At other times, it was unbearably slow. Sometimes it was difficult to reconnect after that.
Now I set my router to unprotected WLan, just for the sake of test. The connection with my Polaris seems more stable. I will keep testing.
In both situations there is something that puzzles me. In Settings-Connections-Wireless Lan, Main tab, it shows:
Tx speed = 54 Mbps
Rx speed = 1 Mbps
Also in the Advanced tab, the status is always shown as "Associated to the network" ("Associato alla rete"). I never saw "Connected to the network" ("Connesso alla rete") here.
Is this right? Did anyone else experience problems with the Polaris WLan? Is it possible that it works ok with no encryption, and doesn't with WPA? Please help!
*update*: while I was typing I was looking closely at the Rx speed. It seems to jump anywhere from 1 to 54 Mbps (but mostly stays at 1). I did not move the Polaris during this test. The signal strenght is good. The WLan adapter of my PC (where I'm typing looking at my Polaris screen) shows it as "excellent" and the connection pc-router is absolutely fast and stable.
I have no clue of what it can be.
----------------
Lucio
WLAN Problems
This may not be related but I am managing to use a Netgear Router with WEP, however I do experience a lot of drop outs but more importantly I can't get any connections with the phone unless the battery saver setting is set for max performance. The phone also gets quite warm after 15 minutes operation on this setting.
Stuart
as enterpryse has suggested you could go to settings>connections> wireless Lan> Power mode and move the cursor to best performance.
let me know if anything changes.
Jackster said:
as enterpryse has suggested you could go to settings>connections> wireless Lan> Power mode and move the cursor to best performance.
Click to expand...
Click to collapse
I'd say this is the best bet too.
But if you still having trouble try to reconfig your router allowing basically anyone regardless of topology to connect with it. And try using your pc simultaneously to see if it’s the router.
It could also be certain pages that you browse or maybe you router is updating too frequently I had that problem the other day because but kept updating my router for me.
And how long does you device take before it get quite hot? would i be out of line if i said maybe its because you're insulating the device with your hand? (I know the device needs to be held lol but that might be the only answer to your problem unless it’s an excessive heat problem then I would consider contacting HTC / the battery manufacturer / processor manufacturer)
Well, I'll be...
I kept trying to duplicate the problem. I set my WiFi router back to WPA as it was before when I was getting problems. Same PSK.
But after the first bad experiences (and my previous post), no more problems. The Rx speed is usually 42 to 48 Mbps now. It looks like this was the indicator that something was wrong in my first attempts, when I always got Rx=1. At 42 or more, everyting goes fast: Opera, Fast GPS, Google Maps... And I did not experience any more connection drops, data flow hangs, or slowness in connecting to the WLan.
The WLan router was already working fine, since I was already connected to it with my pc. I cannot explain why it didn't almost work and it's working fine now. The only thing I changed was the WLan channel. Could this be an explanation?
Moebius61 said:
The only thing I changed was the WLan channel. Could this be an explanation?
Click to expand...
Click to collapse
Of course, are there any other wlans around you? If they are on the same channel your router goes down with the speed till a stable connection is established.
Even if you have other wireless device e.x mouse, headset, keyboard. They often transmit on the 2,4GHz band an interfere with wlans.
Can't even load wireless mode!
I've just received my Touch Cruise and have started setting things up. I'm a previous owner of the Hermes so I know my way around the device. Or so I thought...
Using Comm Manager to start up wireless lan, when I click on the button, it thinks for a while but doesn't load up WLAN. The button stays in the "off" setting. Tried pressing a few times, no luck.
Tried switching off all other connection types and just switching on WLAN - still doesn't work. Tried using the hotlink via "Wireless LAN" icon through settings/connections to turn WLAN on. Still no luck. Resetting makes no difference.
Phone is otherwise working brilliantly. Looks like a driver issue, as I had a similar problem from time to time on the Hermes with Black ROM. Any ideas on what else I could try?
le_paulo
"Resetting makes no difference."
Did u do a soft or hard reset?
@Jackster - both soft and hard reset tried. No difference. But after the hard reset I re-installed Goodlink which threw up an error message "Communication port WIFI is locked down". Which suggests to me that WLAN is visible but access has been restricted somehow.
The question is why (??) and how to undo it...
Nothing a cooked firmware can't fix
Meantime, if anyone knows registry settings I should check to do some basic diagnostics, I'd appreciate it.
Moebius61 said:
Hi all,
I recently bought my HTC Polaris. It's the first wireless device I have, so I also bought a WiFi router to test it. I do not have any previous experience with WiFi on WinMobile, so the problems I am having could just be due to my newbie-ness...
I initially set my WLan router to WPA-PSK. I was able to get my Polaris connected, but at random times and repeatedly the device would stop receiving data (using IE, Google Maps...) with no apparent reasons. The wlan was still shown as connected in . At other times, it was unbearably slow. Sometimes it was difficult to reconnect after that.
Now I set my router to unprotected WLan, just for the sake of test. The connection with my Polaris seems more stable. I will keep testing.
In both situations there is something that puzzles me. In Settings-Connections-Wireless Lan, Main tab, it shows:
Tx speed = 54 Mbps
Rx speed = 1 Mbps
Also in the Advanced tab, the status is always shown as "Associated to the network" ("Associato alla rete"). I never saw "Connected to the network" ("Connesso alla rete") here.
Is this right? Did anyone else experience problems with the Polaris WLan? Is it possible that it works ok with no encryption, and doesn't with WPA? Please help!
*update*: while I was typing I was looking closely at the Rx speed. It seems to jump anywhere from 1 to 54 Mbps (but mostly stays at 1). I did not move the Polaris during this test. The signal strenght is good. The WLan adapter of my PC (where I'm typing looking at my Polaris screen) shows it as "excellent" and the connection pc-router is absolutely fast and stable.
I have no clue of what it can be.
----------------
Lucio
Click to expand...
Click to collapse
I got the same problem. I changed the connection settings of ActiveSync to
allow wireless connections when connected to a desktop computer.
Maybe this will fix your problem.
session said:
I got the same problem. I changed the connection settings of ActiveSync to
allow wireless connections when connected to a desktop computer.
Maybe this will fix your problem.
Click to expand...
Click to collapse
Good but where did you find this option on ActiveSync ? I just see an option whith BT not Wifi ?
Moebius61 said:
Hi all,
I recently bought my HTC Polaris. It's the first wireless device I have, so I also bought a WiFi router to test it. I do not have any previous experience with WiFi on WinMobile, so the problems I am having could just be due to my newbie-ness...
I initially set my WLan router to WPA-PSK. I was able to get my Polaris connected, but at random times and repeatedly the device would stop receiving data (using IE, Google Maps...) with no apparent reasons. The wlan was still shown as connected in . At other times, it was unbearably slow. Sometimes it was difficult to reconnect after that.
Now I set my router to unprotected WLan, just for the sake of test. The connection with my Polaris seems more stable. I will keep testing.
In both situations there is something that puzzles me. In Settings-Connections-Wireless Lan, Main tab, it shows:
Tx speed = 54 Mbps
Rx speed = 1 Mbps
Also in the Advanced tab, the status is always shown as "Associated to the network" ("Associato alla rete"). I never saw "Connected to the network" ("Connesso alla rete") here.
Is this right? Did anyone else experience problems with the Polaris WLan? Is it possible that it works ok with no encryption, and doesn't with WPA? Please help!
*update*: while I was typing I was looking closely at the Rx speed. It seems to jump anywhere from 1 to 54 Mbps (but mostly stays at 1). I did not move the Polaris during this test. The signal strenght is good. The WLan adapter of my PC (where I'm typing looking at my Polaris screen) shows it as "excellent" and the connection pc-router is absolutely fast and stable.
I have no clue of what it can be.
----------------
Lucio
Click to expand...
Click to collapse
Same problem here. Tx = 54mbit Rx = 1 mbit. Sometimes it works ok (with Rx 24-54mbit) but most of time there are huge drops so i cant use wlan at all.
My Nokia N95 works excellent at the same settings with same router.
My polaris wlan battery is set to "Max Performance".
Any clue?
weird
This is the second XDA Orbit 2 (Polaris) I've had in a week. I returned the first one because of WLAN problems. Exactly the same with this one.
I have a Netgear DG834GT, WPA-PSK encryption set to 'auto 108mbps' on channel 6. As other posters here, tried no encryption, changing channels, g only, g & b, as well as all the other suggestions on here. All I got was Rx=1, screen icon showing connected and no web access etc.
Then I noticed that my Orbit 2 mac address appeared on the Wireless Station Access list in my router wireless settings. I clicked on the Add button to add my XDA to the Trusted Wireless Station list (but Access Control was NOT switched on) and EUREKA, it started working, but not very reliably. Surely this shouldn't be necessary. I have had an XDA Orbit for a year with absolutely no problems, so I know my around the new one. There must be a problem with the Orbit 2 - surely we can't all be wrong?
Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?
hopper13 said:
Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?
Click to expand...
Click to collapse
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??
hopper13 said:
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??
Click to expand...
Click to collapse
I'd also reset the wireless router too. Another possibility is there might be compatibility issues between the router and fuze. what router do you use? i'm using a linksys router and it's working fine. Obviously the signal the phone gets isn't as good as my Thinkpad's signal, but it does the job fine. I'm really enjoying this 3G speed, so I don't really use wifi that much - saves power!
only wifi problem i had was when i put in my wep key it rejected it the first time, and when i made it reconnect everything was fine. but at first it said my network was unavail.
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
yea that worked for me....but this is gonna drain the battery alot quicker right? whay wont it work the other way?
FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
I found that in a windows mobile support forum as a stated solution for anothe HTC project and tried it also, it worked!
Thanks!
I'm having problems connecting to a WPA encrypted router and it's driving me crazy.
It just hangs and hangs and hangs, but never connects. If I put in an incorrect pass, or bad info- it immediately will fail to connect, but with the correct info- it will continue to attempt to connect, but never finish.
I've changed it to "Best Performance" but that made no difference.
^ Happened to me also. Turned out that I didn't add the Fuze's MAC address to my router's allowed devices list in wireless security.
I'm having the same problems as OP. I'm using the Fuze straight out from the box and I've tried adjusting the power settings as suggested and still no luck. I've also hard resetted to no avail. Any help is appreciated, thanks.
I don't have any issues with my wireless network, but I don't use an WPA encrypted router.
I have mine set to MAC address, and it work without issues.
I have a WEP encrypted router and it shows that I am connected. Do I need to set something up in settings -> connection -> connection? All I have are Media Net and "Work" listed. Seems like no one else is having this problem =/
I'm having a similar problem with my phone. I set my phone to maximum signal and the battery is just taking a hit. I can barely get a signal although it does work. I can't get the "free" ringtone to download off of their website, but no big loss. Wondering if the 3G/Edge would be a better bet.
Im also having a problem connecting to my network. it shows that im connected but doesnt now connect to the internet in internet explorer and other online apps. ive tryed...
restarting the router.
hard reset.
changing the power settings to high performance.
disabled hidden proxy as suggested on another thread.
exchanged my phone after being suggested by htc.
im using a linksys router. is it a compatibility issue?
this is driving me crazy; why are so many people having this problem?
I dont know if this goes here, but reading your problems, I think mine is a little different.
Where I live, in Mexico, almost everyone has internet service with the same Isp, who gives 2wire dlsmodem/routers with only a 10 digits wep encription (for default), the problem I have is that whenever I try to connect to any router (I've only tried with these) it asks for the wep key, but no matter what I put it always says that is incorrect. I tried disabling the encription and IT DOES work, but I dont control the other routers wich I want to connect to..
Any Ideas?
I am having the exact same problem. I could connect to an unsecured hotspot but can not connect to my WEP protected linksys/cisco router. It appears that linksys/cisco seems to keep popping up in this thread from folks having problem. Out of curiosity what model number of linksys/cisco do you have? Has anyone figured out a solution yet?
Go to configure wireless networks than go to the network adapters tab, click the first one IEEE 802.11 bg .... and make sure its set to user server assigned IP address.
Same problem here! tx @ 54 mbps rx @ 1mbps, and it doesn't change therefore i'm getting about 5meters distance before my connection becomes unstable (WTF). Using WPA2-PSK and set to performance.
P.S. all router incompatible comments are incorrect. There's a spec for .11 b/g and all hardware should be using this therefore it should work it's either a hardware fault or some settings aren't working correctly. BTW for me it's the same prob whether changing the ROM or radio, it doesn't change...
Same problem...never resolved? Fuze $200
http://forum.xda-developers.com/showpost.php?p=4213175&postcount=19
Solution
I may have a solution, it worked for me on 3 routers so far and dramatically increased reception over distance and connection stability.
Open your WiFi router settings, go to advanced settings and look for something like Beacon Period. If I got it right, this is the interval between position updates and default setting should be 100.
If you lower this number, it will update your devices position more accurately and get you better stability.
Be warned it will probably marginally increase AP radiation and decrease bandwidth of the wifi connection by a percent or two, however I didn't notice any difference but a huge stability increase.
I am using Beacon Period 50 at home but anything from 50-75 works for me.
Enjoy
hello
i use wifi through connectify virtual wifi from my pc
whenever my phone is idle or i dint use wifi for an hour or so the network becomes disabled ( i can use wifi on other devices) when i connect it shows connecting but does not connect and wifi becomes not in range even if i am standing next to my wifi router
and now its not even connecting to the wifi even if i reset my wifi ... i also have restarted my phone not working helllpppp !!!
and the wifi sleep policy is set to never
my device - nexus s i9020t
android 2.3.6 gingerbread
pls some1 help !!
Have you restarted your router?
I know you said everything else is working, but give it a try anyway.
I have the same problem...Please help
yes i restarted my router n every thing !! but i cant get it to work
I had a similar problem once, but luckily it was during a session of me messing with my router settings. I live in an apt building, TONS of other routers here, so the frequencies are all crowded.
Do this...
Get this app for your phone:
https://market.android.com/details?id=com.farproc.wifi.analyzer
Find the best channel available for your wireless network (you don't need to be connected to the internet or your router for this). In your router settings set your wifi to that channel (should be the least congested, the app will tell you which channel number). Hopefully that will help.
Also, if possible, set your wifi to only use 20MHz instead of 40MHz if it's in the 2.4GHz range, otherwise you're just causing the same problems for your neighbors. Be a good wireless neighbor!
Oh yeah, and update your router's firmware too, older firmwares are sometimes not fully compliant to wifi standards, it might help your connection issues! Also, use WPA2-AES encryption. WPA2 because it's the most secure right now (for personal uses anyway) and AES because most devices can do AES in hardware, so it's faster and uses less battery (plus I believe the higher end 802.11n speeds recommend that encryption for top speeds).
Is anyone here also experiencing the same problem with me?
I found that from time to time, my XZ Premium losses WiFi connection and can't find any hotspot until I turn on then turn off airplane mode, or just restart.
Here are the screenshots form my S7 edge (SM-G935F) and XZ Premium, they were next to each other and very close to the router.
Please help me, thank you.
Screenshot from XZ Premium.
Screenshot from S7 edge.
are you using 5G? if you are, you need to update the wifi channel and band through your router settings. that's what i did with mine and now i don't have that intermittent wifi connection anymore.
Lawliet918 said:
are you using 5G? if you are, you need to update the wifi channel and band through your router settings. that's what i did with mine and now i don't have that intermittent wifi connection anymore.
Click to expand...
Click to collapse
Sure, thanks, I will give a try, and can you please tell me which channel and band should I use?
Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.
redback_rsa said:
Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.
Click to expand...
Click to collapse
Happens here on Android 8 as well, quite annoying to be honest. Sometimes drops the connection for no reason, and then when I click on WiFi settings, it doesn't show any connections till I turn WiFi on and off and even then it'll only show 1 SSID, turning it off for a while longer and then turning it back on brings back the rest of them and then it'll connect, but it's stupid how I have to keep doing this every few hours.
I set my 2.4 and 5 GHz bands to different names and join only the 5 GHz, and I don't get drops. On Oreo rooted.
i have xperia xz premium with Oreo 8.0 I encounter the same problems when I'm connected to my wifi, suddenly the data connection is blocked, and when this happens I have to turn off and on the wifi symbol to restore the connection. I do not understand why this happens. My phone is updated to the 47.1.A.5.51 system with November google patches. My modem is Billion Bipac 7800N
So it seems to be a common issue, anyone know if Sony is aware of it?
Where can we complain? It's their damn top of the range phone and it's most basic function isn't working right.
redback_rsa said:
So it seems to be a common issue, anyone know if Sony is aware of it?
Where can we complain? It's their damn top of the range phone and it's most basic function isn't working right.
Click to expand...
Click to collapse
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-signal-dropping/td-p/1229275
Knock yourself out. I've had more than one device with the Snapdragon 835 behave in this way, so I think it's a chipset issue.
charlatan01 said:
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-signal-dropping/td-p/1229275
Knock yourself out. I've had more than one device with the Snapdragon 835 behave in this way, so I think it's a chipset issue.
Click to expand...
Click to collapse
Left a message amongst the horde of others. Sony really dragging feet on this issue.
redback_rsa said:
Left a message amongst the horde of others. Sony really dragging feet on this issue.
Click to expand...
Click to collapse
Do a Google search for WiFi and Oreo and you will see that this is affecting multiple cell phones.
Do they all have the 835 chip in them???
I think it is an Oreo issue.
I have no such problems and I have Oreo and the 835.
Try disabling IPv6 on your router.
This is still OS/firmware issue but this temporally fix the issue
redback_rsa said:
Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.
Click to expand...
Click to collapse
I found the solution:
My network works with two devices:
1 ZTE Router (2.4GHz)
1 D-LINK Repeater (2.4GHz)
In the router my XZ Premium works nicely, in the repeater happen exactly what you said, Connect apperars "no internet" after 1 second and wifi on Smartphone is automatically disabled or wifi stay enabled, but says "disabled" on network.
So.. I checked the wlan settings of the two devices in my network exhaustively item by item and I changed the devices settings about 20 times, I and I found that none of the settings matters (wpa or wep, 5Ghz or 2.4Ghz, Bandwidth 20Mhz or 40Mhz, type of network b / g / n, nor channel 1 to 13) just ignore this.
What REALLY MATTERS is a option in the advanced wlan settings, called "Fragment Threshold" this value was at 500, I changed it to the maximum (2346) and my XZ Premium started the connection instantly. Explaining: increasing this value defined that the packet can be up to 2346 bytes before being fragmented, so we deactivate packet fragmentation, reducing overhead and ensuring the best transmission rate possible, so this option determines the size of the frame.
Put simply: Go to advanced Wlan settings, locate "Fragment Threshold" and change to the highest possible value. That worked for me =)
worked for me
1- turn off wifi in being wifi settings ie where you view your wifi networks
2- select "scanning settings". it will show once you have turned your wifi off
3- turn off wifi and bluetooth scanning
4- go back turn wifi back on and enjoy
bill.i.am.x said:
worked for me
1- turn off wifi in being wifi settings ie where you view your wifi networks
2- select "scanning settings". it will show once you have turned your wifi off
3- turn off wifi and bluetooth scanning
4- go back turn wifi back on and enjoy
Click to expand...
Click to collapse
It did not work for me, unfortunately.
I know I am reactivating this thread after nearly 3 years of the last post but did anyone find any effective solution to the Wifi issue?
We have set up a WiFi router at our summer house and all devices bar my OnePlus 8 connects without problem to the WiFi. My phone connects to the WiFi but not the internet. Have restarted the phone and removed and added the WiFi connection but no luck. Any idea what's going on?
I had this problem with my oneplus 8, European version, where at times internet connection would drop, but wifi was still connected so the phone was in effect blocked since I use VoWiFi both voice calls and data was blocked.
The problem turned out to be between my router and the oneplus 8. I had to go into the settings of the router and disable a feature called "band steering". This setting will make the two different wifi gateways inside the router, the 2.4 ghz and the 5 ghz appear as one and the same with the same SSID name. This is supposed to simplify setting up devices with wifi but is known to cause problems sometimes.
As soon as I had separated the two and given them different names, I no longer have a problem with internet access dropping from the wifi.
I have no idea where the fault happens, I only know that I have had to disable band steering with another router I had before. I think this feature might be a bit unstable.
No idea what's happened but this morning it just worked.