Motorola Moto G (XT1033) - charging very slow after juice fell on it - Moto G Q&A, Help & Troubleshooting

Hi,
My phone got some juice spilled on it yesterday. It had a case on it,and that absorbed a lot of the juice (phone was in a bag) and turned on and off a few times after this occurred. Cleaned it as best as i could.
Phone works fine, but the problem i'm having is very slow charging when plugged in.
Just ordered a precision screwdriver set and will pull it apart and have a look at it.
Had let it dry for at least 4 hours prior to putting the cover back on it. Didn't charge it for about 10 hours after the incident (cleaned all the gunk off it then put it on charge as the battery was running low).
Phone still works ok, and has not re-started in the last 24 hours. Charging still stuck at 75%.
Has anyone else ever experienced something similar?
I'd really like to keep my current phone if it only means a battery change.
Does anyone reckon it could be something wrong with the circuitry (ie. something that requires a shop to fix - in which case it won't be worth that expense for me!).
Thanks again.
EDIT: Phone now saying "Charging: Six hours till fully charged" at 75%. Safe to assume it's the battery?
EDIT 2: Tried charging in safe mode and in airplane mode, still the same. Phone is able to maintain a charge but charges very slow. Phone still works fine (all functions intact) and has not restarted/switched off. Charging port also looks clean. Possible hypothesis : AV voltage insufficient for battery as it is damaged? Contact plates have been damaged??

i believe it's the sensor, it's not reading correctly the battery, so that 75% on the screen means nothing, when real low charge, the phone shuts down or reboot, but still shows 75%

Related

[Q] Charging Interrupted - Battery Temp Too High or Too Low

I recently received a Droid Charge from Verizon as a replacement for a Thunderbolt which was basically rendered inoperable by the May OTA update due to near constant rebooting. I really like the Charge (with the exception of that hideous brown/orange theme - some of which looks designed by 1st graders!), but I'm having a MAJOR problem with it that I haven't seen mentioned anywhere else, and I'm wondering if I'm the only one suffering this issue!
I drive a tractor-trailer for a living and use Google Navigation as a back-up to a truck-dedicated GPS unit I have in my tractor. I have a dash mount that I used to keep my Thunderbolt in and I had no problems with it at all (except for the constant reboots). However, the first day I was using the Charge, the screen went dark all of the sudden after a couple of hours, and I'm like WTF?!! I couldn't get it to anything, so I pulled it out of the dash mount and let the sun shine on the screen - I saw the display was still on, but it had dimmed to the point that I couldn't see it without a light shining on it. In the middle of the screen was a dialog box with an exclamation point and the message "Charging Interrupted - battery temperature too high or too low"! I unplugged the Verizon-branded car charger and as soon as I did that, the screen became bright again, and the message disappeared. I left it like that for a while, until the low battery warning appeared. I then plugged the car charger in and let it start charging. Well, guess what? It darkened the screen again after almost 30 minutes of being connected to the car charger, and I saw the same battery temp too high message on the screen!
I have since tried to use the wall charger I got with my HTC Thunderbolt (my tractor has a power inverter in it, and electrical outlets to plug a power cord into, just like the outlets at home), but I got the same warning message on the screen. This is a REAL problem as it's basically causing the phone to be unusable, since I am not able to charge the battery when it gets low, due to the phone interrupting the charging! I went to a Verizon store, thinking it might just be a bad battery (especially because, when I first put the battery in the phone and plugged it in to charge, I got an "Incompatible battery" message on the phone). I took the battery out and reinserted it, and I never got that message again. Verizon gave me a brand-new battery, but that didn't help. They sent me another Droid Charge to replace the first one, but the 2nd one is doing the same thing!
Anybody have any idea what's going on here? I've had the same problem now with 2 seperate batteries and two seperate Droid Charge phones, but I never had that problem with my Thunderbolt, even though I used the same wall & car chargers with IT! The back of the Charge's are getting very hot, but, then again, so did my Thunderbolt, and I never had a charging issue with it. I'd really like to keep the Charge and send my Thunderbolt back to Verizon, but I can't do that without finding a solution to this problem!
Thanks,
Dennis
I used to have this issue with several HTC phones. What happens is that if you keep the phone on the dash in direct sunlight, the battery reaches critical temperatures and to prevent the risk of failure, it stops the battery from charging. This happened all the time on my HTC phones from the Mogul 6800 to the Touch Pro. Not sure why the T-Bolt didn't have that issue, maybe it was set to a higher threshold before stopping the charging.
You may want to keep it out of direct sunlight or take the battery cover off to let more air flow in when charging on the dash.
Hope that helps.
I had the same problem. The warning message seems to be a safety feature built into the Charge that waits to charge the battery until it is cooled off.
I found that unpluging and turning off navigation for a while helped cool things off.
I also tried having the phone fully charged before using it for navigation and then plugging it in and this seemed to help. I am no expert, but it seems that when the phone is not trying to charge a battery rapidly it deals with the GPS heat better.
I hope this helps; stick with it and keep bugging Verizon!
Sent from my Charge using XDA Premium App
So they sent you a Charge, but you kept the tbolt charger? And they have sent you multiple Charges and batteries, but never the correct charger? If this is right, you need to tell them to give you a Charge charger (heh). This phone seems to be pretty particular about what charges it, I can't even use a usb extension cable, so the wrong charger may be the culprit.
I've been getting this as well using CoPilot Live v8 (just upgraded to v9). I found if I turned down the screen brightness a bit, say to 80%, I could still see the screen but avoid most of the battery charging issues.
I also just purchased a Tetrax XWAY mount that will attach to an air conditioning vent. We'll see if blowing cool air onto the back will let me drive around with the brightness turned full up.
My concern with brightness all the way up is that I am not sure if the charge rate from the lighter plug will keep up with the discharge rate on the DC when everything is running full tilt...I just ordered a Tek-Tok Wireless lighter plug USB charger, Input: 12-24V DC; Output: 5.0V DC 2.1Amp! Let the frying begin!!!
p.s. I tried the Samsung/Verizon navigation mount on a 5-day trip...not too bad of a design, BUT, would not work with my extended battery and back PLUS when the DC goes into car dock mode (automatically when inserted into the navigation dock) it comes up with a screen that has a shortcut to VZ Navigator that CANNOT be edited or changed to another navigation program. You have to disable the dock in order to use another navigation program! What's with THAT, Verizon and Samsung!!! Needless to say, returned the mount yesterday...
Try turning your brightness down, make sure it's going into sleep mode and keep it out of direct sunlight
I also had the exact same overheating issue. After getting a replacement device I started looking at the charger I was using. I had been using a micro usb charger that only output 500ma. The droid charger is 1000ma (or 1 amp). Apparently I was using more power than the charger could provide. The charger couldn't keep up and I guess that must have been the issue because since switching to a 1 amp charger, I haven't had overheating issues.
"Charging Interrupted - battery temperature too high or too low"
Living in Miami, I have seen this message a few times after leaving the Charge in my car.
Run a free sensor program to tell you the battery temp when it does this. Mine gets up to 130 F.
If your phone isnt really at 130F, maybe something is tricking the sensor or it is faulty.
I rooted my Charge today, installing a new kernel (imnuts' PeanutButta Jelly Time) and a new ROM (GummyCHARGED 1.8.5), and I drove 3 1/2 hours from my terminal back to my home for the weekend with the Charge plugged into the charger and never once got the "battery temperature too high or too low" message!
I'm keeping my fingers crossed that doing this eliminated my charging problems with the Droid - we'll see!
Dennis
Google maps updated and one of the new features is "Improved battery power management for Navigation (Beta)." Hopefully this helps to solve our problem!
Sent from my Charge using XDA Premium App
One thing I did to help prevent this issue when it gets to hot is to set the air vents in your car to the defroster setting, so it will blow air at the windshield, and in turn your phone on the dash. Also, taking off the back can do wonders to prevent over heating.

[Q] Is my phone dead? :(

1. The phone won't turn on
2. The charging indicator doesn't light up when I try to charge the battery.
3. One of the sensors on the top left turns dim red in color when I connect the charging cable
4. I can't hard reset either
thanks
Did the battery die all the way? Or did you flash a radio without checking the md5? If its a borked radio install say hello to a 500 dollar paper weight if its the battery your gonna have to charge it in another phone cause I'm not sure if cwm 5.0.2.7 has powered off charging
Sent from my myTouch_4G_Slide using Tapatalk 2
Yes we need a couple of info first. Also we need every information we can get in the last events before the phone got bricked. Like what did you do? what ROM? What's the status of the phone? Battery?
The more the details the better we could assist you.
Sounds like when my first Mytouch 3g broke, it would turn on the first couple of times going into a bootlope at the HBoot. It also didnt respond to charging or any other battery i tried.
Thanks for the reply strapped. I haven't flashed a radio. I did flash the virtuous infinity rom though. I'm not certain if that affected the radio. I did, however, let my battery die all the way. Do you know why one the sensors on the top left corner turns dim red when I connect the charging cable?
CJ_ said:
Thanks for the reply strapped. I haven't flashed a radio. I did flash the virtuous infinity rom though. I'm not certain if that affected the radio. I did, however, let my battery die all the way. Do you know why one the sensors on the top left corner turns dim red when I connect the charging cable?
Click to expand...
Click to collapse
Oh crap the battery die all the way problem
I think your battery is dead.s
Saw dozens of problems like this on the my previous device's forum.
Li Ion batteries have this fuse inside it in which it trips off when the battery gets discharged to a certain voltage. If it does your battery goes into a suicide mode in order to protect the phone.
basically the best thing to take good care of your battery is not let it drain lower than 40% and not fully charge it to 90%.
discharging it too low drains it's lifespan drastically. While charging it too high also drains it's lifespan.
Over-discharging Lithium-ion
Li-ion should never be discharged too low, and there are several safeguards to prevent this from happening. The equipment cuts off when the battery discharges to about 3.0V/cell, stopping the current flow. If the discharge continues to about 2.70V/cell or lower, the battery’s protection circuit puts the battery into a sleep mode. This renders the pack unserviceable and a recharge with most chargers is not possible. To prevent a battery from falling asleep, apply a partial charge before a long storage period.
Battery manufacturers ship batteries with a 40 percent charge. The low charge state reduces aging-related stress while allowing some self-discharge during storage. To minimize the current flow for the protection circuit before the battery is sold, advanced Li-ion packs feature a sleep mode that disables the protection circuit until activated by a brief charge or discharge. Once engaged, the battery remains operational and the on state can no longer be switched back to the standby mode.
Do not recharge lithium-ion if a cell has stayed at or below 1.5V for more than a week. Copper shunts may have formed inside the cells that can lead to a partial or total electrical short. If recharged, the cells might become unstable, causing excessive heat or showing other anomalies. Li-ion packs that have been under stress are more sensitive to mechanical abuse, such as vibration, dropping and exposure to heat.
Click to expand...
Click to collapse
maybe you guys should read this.
http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Cheers guys. Here's every bit of information I can recollect
A few days ago I created a nandroid backup and formatted my sd card via the PC.
I flashed the latest version of CWM recovery
I flashed the virtuous infinity rom 1.33 alpha v3 and then flashed the 1.35 beta 1 update.
Then i copied some music on to the SD card and installed a couple of apps.... nothing out of the ordinary.
The phone worked fine the last couple of days but I don't remember letting the battery die all the way. I should add that I have a dodgy battery; a couple of months ago my dear girlfriend spilled her drink and beer went in to back of my phone... since then the keyboard doesn't work (some keys work but its basically dead) and the battery has been affected as well since it now only lasts 3-4 hours after a full charge....but this issue can't have caused the problem I'm now having because the dead keyboard and dodgy battery have been around for a few months...
Last night, however, I think I let the battery die all the way and at some point, when I tried to turn it on, the phone vibrated as it does when you hold the power button, however, the screen didn't turn on. Since then, nothing has changed. When I connect the phone to the PC, it makes a couple of "connection" noises but I can't access the SD card or contents.
by saying latest CWM is it the 6.0 touch based CWM by chance?
sorry mate, i meant 5..0.2.7.
That's the CWM I'm using so it's safe. I'm also on latest VI for weeks without problem.
So it all points out to your battery.
Phone vibrating to power button means it's responding perfectly. Not sure about the light on the sensor only htc technician can tell.
But what I can say is if your trackpad button lights out red always then you got a brick on your hand.
Nope the trackpad isn't red so I guess that's a good sign. I've ordered a new battery and should have it later this week. Let's see if that fixes the issue. Will report back. Thanks all!
So, a new battery has arrived, however, it hasn't helped as the phone won't charge (no orange light) or turn on...... Since I live in Australia, I don't know anyone else with this phone. Is there any other way for me to revive my brick of a phone?? Thanks
CJ_ said:
So, a new battery has arrived, however, it hasn't helped as the phone won't charge (no orange light) or turn on...... Since I live in Australia, I don't know anyone else with this phone. Is there any other way for me to revive my brick of a phone?? Thanks
Click to expand...
Click to collapse
Get a universal charger for your battery.
Sent from Spaceball One.
This is a rough situation. Even with my DS I've had situations where nothing would happen when I tried to restart it, in particular when I let the system run all the way down. It is as if the battery needs to have some charge for it to charge more. I have three batteries though (the stock & two Anker 1900's) so when this happens I just swap out the battery with one that I charged in the external charger, and I haven't had any real issues with them long-term. Since you bought a battery, what battery was it, and do you think it was charged when you got it, and do you have an external charger to verify that the charge is solid when you put it back in the phone? Your phone may be completely dead however, but at this point, I don't think anybody on the thread really can tell. This make sense? I don't want to say, "buy a set of Anker 1900's with an external charger" but it was cheap enough vs. the cost of the phone, and the DS does seem to be a good one overall.
Hi All,
So I got an external charger for the battery and it arrived yesterday. I then proceeded to charge the battery and hours later, no luck. The phone still doesn't turn on. When I hit the power button, one of the sensors on the top left turns red slightly, shortly after which the phone vibrates. However, it doesn't turn on.
Where do I go from here?
Thanks
have you tried to disassemble your phone at all? you said liquid was spilled in it, could take time for corrosion to turn up. maybe a little electronic parts cleaner or rubbing alcohol may help out
Nope I haven't tried to disassemble it yet but is that the only option remaining? If yes, I might have to give it a go because this phone is now as useful to me as a brick, in its current state.

[Q] Random Shutdown Issues - Bad Battery?

Hey all,
I am currently running CM9 (bhundven's 7-29 herring build) on my Galaxy S 4G, and I am having some problems with random shutdown. This has only been happening for the past few days or so (EDIT: and I have been running CM9 for about three months with no issues). It seems that the phone works perfectly fine until the charge gets to about 60% starting from a full charge, and then the phone randomly shuts off. The phone will not start back up unless I have it plugged into the wall, and the results are a little unpredictable. The first time it happened, I turned it back on and it said the battery was at 1% and charging. Now, after clearing the battery stats, it reboots to 60% battery. It seems to work perfectly fine after that, and yesterday it went all the way down to about 12% before I started charging it again. It just happened again today, and when I turned it back on it said it was at about 60%.
My charging habits are pretty bad for Li-Ion batteries; I tend to let the charge drop all the way to about 10% or 5% before I plug it in and charge it all night, way past what is necessary to get to 100%.
The battery does look a tad swollen, but I might be exaggerating.
I just wanted to know if this is a bad battery with 100% certainty, or could it be a problem with the OS or internal parts, etc. I can easily buy another battery online, and I probably will.
EDIT: Also, I have had some overheating issues with this phone, and I can often smell electrical smoke in the charger port area behind the speaker, which is why I say it might be an internal parts issue.
Thanks everyone,
cpkelley94
You need a new battery. I was having the same issue lime 3 months ago; phone was dying at half charge the when it rebooted, battery would be dead. Then when I plugged it in, it would charge in 20 minutes and the repeat the cycle. Put the battery on a table to see if its still flat. If it rocks or spins excessively, its usually an indicator of a bad cell.
Mine JUST started doing the exact same thing last week. Battery is definitely swollen. I replaced it just this evening and I'm in the process of doing a full charge from 0->100 to see how things go. I'm 99.999% sure the battery was dead. Replace yours.
Sorry for the thread necro, but I wanted to thank the OP for asking this question and to the helpful replies. We just had a heat wave here and maybe coincidentally to that, I've been having random shutdown problems. Having looked at this thread and my battery, I can tell that I definitely need to replace that. So thanks, all!

[Q] Charging and battery indicator

Hi everyone
My problem is.. my DS started to charge slowly.
Now it doesn't really charge slowly, If I check the voltage, I will get like 4220mv but as soon as it reaches that, the charging graph just goes flat.
If say I have charged it to 70% and it started going slow. i switch it off, place on the charger, and the lamp goes green. I turn it on, and it is showing 100%.
I have tried calibrations, diffirent kernels, wiping, factory resets e.t.c.
Another thing is that if I will run a v6 battery calibrator,it will show that actually I should have a 100% charge although a phone is showing only 70%.
So the summary: Phone charges normally when off (when recovery monitors charging), showing the correct voltage when on... But showing the wrong percentage if on charge.
Also sometimes if the battery is like 14% left. And I turn the phone off and then on again, it will show 22% bearing the same voltage as when it was 14%.
Question: Is there any way to tweak the battery indicator so it would show % values same as the v6 calibrator does it or is it a hardware fault, if yes, which part of it ?
This happens to me on my older (original) battery, but not my new one. I bought the second battery when this problem started happening. So, I think it's just a symptom of an old battery.
By the way, if you leave it on charge long enough, it will eventually jump up to 100%.
Other than this weird behaviour, it has no real impact on anything.
Sent from my Nexus 7
Thought so, mines been acting similarly lately, but strangely enough it seems to be getting better
I think I found out..
I actually purchased a new battery recently, because my old one was jumping like crazy and started discharging in a few hours..
This new battery I bought from a mobile repair shop.
It is a cheap chinese battery with no name, anyhow I just took it out to take a look at it...
And guess what, it sais 1200mah..
Can the phone be confused because of that ?

OPO very warm/hot even when shutoff

Yesterday, I noticed my phone (a OnePlus One) was warmer than normal and the battery was draining more quickly than normal, I didn’t think much of it at the time as I was in an area with poor signal. I charged my phone in the afternoon and when I checked it that evening it was still warmer than normal, even considering it had been on the charger. I turned it off and was when it got weird, my phone stayed abnormally warm for nearly 8hrs, even with it completely shutdown. When it was finally cool I tried turning it back on, nothing. I plugged it in and saw ( https://i.ytimg.com/vi/sfdnYFZOKEg/maxresdefault.jpg ). It seems to me like something is shorted and was draining the battery even while the phone was shutdown.
I’m not sure what caused this. But I happen to have some spare parts, so I was thinking of replacing the battery and charging circuit, but wanted to know if there was something else I should do? I am a little concerned about the battery causing more damage so I have left it unplugged.
EDIT: SOLVED!
I figured it out. The issue was actually the vibration motor, I guess it shorted out, I noticed it was the part that was actually getting hot. I had a spare flex cable (which includes the vibration motor) so I replaced it, everything seems fine now.
KnightTim said:
Yesterday, I noticed my phone (a OnePlus One) was warmer than normal and the battery was draining more quickly than normal, I didn’t think much of it at the time as I was in an area with poor signal. I charged my phone in the afternoon and when I checked it that evening it was still warmer than normal, even considering it had been on the charger. I turned it off and was when it got weird, my phone stayed abnormally warm for nearly 8hrs, even with it completely shutdown. When it was finally cool I tried turning it back on, nothing. I plugged it in and saw ( https://i.ytimg.com/vi/sfdnYFZOKEg/maxresdefault.jpg ). It seems to me like something is shorted and was draining the battery even while the phone was shutdown.
I’m not sure what caused this. But I happen to have some spare parts, so I was thinking of replacing the battery and charging circuit, but wanted to know if there was something else I should do? I am a little concerned about the battery causing more damage so I have left it unplugged.
Click to expand...
Click to collapse
It's battery issue, I think.Try replacing it.
I figured it out. The issue was actually the vibration motor, I guess it shorted out, I noticed it was the part that was actually getting hot. I had a spare flex cable (which includes the vibration motor) so I replaced it, everything seems fine now.

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