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[Q] Can someone with a stock Verizon build test Netflix? (audio sync issues)

So this is a bit of a cross-post from here where I asked the general M8 community.
There is at least some minor evidence that T-Mobile and/or Sprint M8's do not have this problem - but at least on the former it may be due to a custom ROM.
Basically Netflix audio sync is off. You will see lips move a good .25 seconds before sound comes out. That may not sound like much, but it is very noticeable - like watching a bad dubbed movie.
As the thread above shows, I have tried just about everything I can think of. I'm 100% sure it's not my network connection, Netflix account, or show - as everything works fine under the same controls on my wife's S5.
I'm sure there has to be a good chunk of people who use Netflix, and I find it hard to believe I'm not finding more reports about this problem.
thanks.

I just tried it on mine. Stock 4.4.3. Seems just fine. I tried several different movies and they all seem to play as they should.

I tried it on my wife's which is running sense and I didn't notice any sync issues either

robocuff said:
I just tried it on mine. Stock 4.4.3. Seems just fine. I tried several different movies and they all seem to play as they should.
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Click to collapse
Just doesn't make any sense. If mine doesn't work - and the Verizon one I tried didn't work, and the AT&T one I tried didn't work... ???
I'm thinking about swapping it out (again), but since every one I've actually had my hands on has this issue, why should I expect any to function?
Advice?

TraderJack said:
Just doesn't make any sense. If mine doesn't work - and the Verizon one I tried didn't work, and the AT&T one I tried didn't work... ???
I'm thinking about swapping it out (again), but since every one I've actually had my hands on has this issue, why should I expect any to function?
Advice?
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Click to collapse
Why not try flashing the vzw adsp and see what happens. You can easily flash back to what you had originally

dottat said:
Why not try flashing the vzw adsp and see what happens. You can easily flash back to what you had originally
Click to expand...
Click to collapse
I'm not S-Off on this phone yet and am not going to pay for sunshine until I'm 100% sure I am keeping this phone (don't want to pay if I need to return it). I usually prefer to run a stock (close to stock ROM)... although if I could I certainly would flash another to test. But, at this point I'm stock to only trying things on stock.

TraderJack said:
Just doesn't make any sense. If mine doesn't work - and the Verizon one I tried didn't work, and the AT&T one I tried didn't work... ???
I'm thinking about swapping it out (again), but since every one I've actually had my hands on has this issue, why should I expect any to function?
Advice?
Click to expand...
Click to collapse
I don't know what to tell you. It is odd that you see the same problem on multiple devices like that. I tried it again and watched for the slightest bit of out of sync and mine is spot on. I'm pretty fussy about this type of thing too. Used to have PMP. I'd rip my own movies to put on it and would run into sync issues like this once in a while. Drove me crazy. That's not much use to you but I'm just trying to get the point across that if mine was out of sync, I'd notice it.

robocuff said:
I don't know what to tell you. It is odd that you see the same problem on multiple devices like that. I tried it again and watched for the slightest bit of out of sync and mine is spot on. I'm pretty fussy about this type of thing too. Used to have PMP. I'd rip my own movies to put on it and would run into sync issues like this once in a while. Drove me crazy. That's not much use to you but I'm just trying to get the point across that if mine was out of sync, I'd notice it.
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Click to collapse
I do appreciate it...knowing that someone else is on Stock and cognizant of the issue, but not seeing it.
Curious how long have you had your M8 for and if it is the standard Gunmetal grey?
Also...are you rooted and/or Unlocked//S-Off? Have you ever flashed a custom ROM or been on stock?
Finally, are you running the latest Netflix from Play Store? (updated Sept 9th)

Or try installing an older Netflix.apk? That's what I'd try.

TraderJack said:
I do appreciate it...knowing that someone else is on Stock and cognizant of the issue, but not seeing it.
Curious how long have you had your M8 for and if it is the standard Gunmetal grey?
Also...are you rooted and/or Unlocked//S-Off? Have you ever flashed a custom ROM or been on stock?
Finally, are you running the latest Netflix from Play Store? (updated Sept 9th)
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Click to collapse
My phone is one of the earlier ones. Bought it 4 days after the launch date. And yes, it's gunmetal grey. It's rooted, unlocked, and S_Off. Has been since they released Firewater. Seems to me that was within the first 2 weeks after launch.
I've flashed quite a few custom roms in the past but it's been a while now. Stock Sense suits me just fine (first time I've ever said that about stock anything ) . I always ended up coming back to stock. I can make all the tweaks I want using things like xposed or a root file manager and stuff still all works
As for the version of Netflix I'm using, mine was a version or 2 behind but I just updated it to the newest this morning to see if there was any difference. I still don't see any sync issues.

calebcabob said:
Or try installing an older Netflix.apk? That's what I'd try.
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I did backrev to two different 2.x versions and then finally an 1.8x version. They all had issues, although the 1.8 was much less noticeable. I may not have even noticed it on that one if I hadn't had the previous issues. Of course, 1.8x is over 2 years old and has some other buffering issues.
robocuff said:
My phone is one of the earlier ones. Bought it 4 days after the launch date. And yes, it's gunmetal grey. It's rooted, unlocked, and S_Off. Has been since they released Firewater. Seems to me that was within the first 2 weeks after launch.
I've flashed quite a few custom roms in the past but it's been a while now. Stock Sense suits me just fine (first time I've ever said that about stock anything ) . I always ended up coming back to stock. I can make all the tweaks I want using things like xposed or a root file manager and stuff still all works
As for the version of Netflix I'm using, mine was a version or 2 behind but I just updated it to the newest this morning to see if there was any difference. I still don't see any sync issues.
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Click to collapse
Thanks. I think I'm going try to get another replacement - although I don't have high hopes based on the fact that the other ones I've had my hands on had the same issue.
One last thing...can you tell me one show/movie that you were watching that looked good to you (time stamp too)?
I can't believe I just had bad luck with the 3 I picked, especially since they looked fine on my wife's phone.

Well, just received my 3rd M8 from the retailer.
1st one I didn't test the Netflix issue on because I had a return issued quickly due to the screen not being flush and loosey buttons.
2nd one is what i have posted about here with the Netflix issues.
3rd one just arrived - screen also has quality issues, not being flush where it meets the grill (and no, it wasn't designed to be that way as my 2nd one is almost perfect and the other two vary the level the glass meets the grill in a variety of ways...inconsistency means that at least 2 of the 3 of them are wrong).
Anyway... I have the exact same issue with the audio sync on the new phone as well.
At this point, I have to believe that every M8 has this issue and those that don't see it either haven't tried or don't care enough to notice.
Perhaps this issue only happens with the Stock ROM, which is why many of you don't see it(?).
I have watched half a dozen shows/movies on Netflix and all of them have the issue. I would say 4 of them it is just blatant...easily a quarter second off or more. On the other ones, it is maybe barely noticeable...but still there.
Again, I have tried 2 M8s that were in my possession, one in the Verizon store, and one in the AT&T store (4 total).
I've contacted Netflix and they were mostly useless. They claim they escalated the issue to R&D, but could provide me no sort of ticket tracking or call back, which basically means nothing will ever be done.
I was surprised that HTC support took more interest than I thought, since I normally would blame this issue on the software vendor as they should be the ones responsible for coding to work with a particular OS. HTC escalated as well, but by the time someone gets back to me on it (7-10 days), my return period will be over. Even then, I doubt HTC will do anything about it as it appears to only be Netflix (not YouTube). OTOH, seeing as Netflix works fine on their competitor's phones (S5), maybe they will actually pursue it.
I appreciate that some people responded that they don't see the issue - but from my standpoint...you can understand how I can't see that it is possible that I have tried 4 phones (from 2 providers) that all have the issue. I have no explanation.
The only thing I haven't tried on these is to run something other than Stock, because I can't firewater S-OFF, and am not paying for Sunshine since it is tied to device and I have had to switch the device so many times.
Right after I did the tests today, Netflix appears to have gone down. When I get back from dinner tonight I will post a couple of samples that show the issue clearly and some others where it is more minute.

New Girl - Season 3 - Episode 1 - Starting at 3:25 (after intro), the whole conversation between the two dudes. It is really clear when the white guy says at 3:35 "To become best friends" and at 4:37 when he says "I'm also a socket." Really the whole conversation it is evident, but these two lines it is exceptionally apparent.
3 Days to Kill (Movie) - 49:58 "I'm plugging in my phone, this stuff sucks." In reality, much of what I skimmed through in this movie looked pretty good...I think it is partly because of how the actors enunciate and move their lips (as opposed to the white guy in New Girl who really moves his lips when he speaks). But, here at 49:58 you can see it off.
Bones - Season 1 Episode 1 (Pilot) - 15:36 "Lennie Kravitz or Vanessa Williams"
There does seem to be a bit of inconsistency in how good or bad things are. Usually, I can see something off within the first 10 seconds of conversation, and sometimes I need to watch a couple of minutes. I'll admit that there are some points where it looks almost perfectly fine - enough that I might not have detected it were there not these more blatant areas.
Nonetheless, when I watch on my PC, or on my wife's S5 there are absolutely zero problems.
Netflix still seems to be flaky right now, so I'm not going to try to get more examples until I get some more feedback.

I have the same issue. I just installed the newest firmware and update and the poroblem is still there. I do have the HK audio installed, maybe I should disable it? It's only an issue with netflix though.
Ordered a chromecast, it better not persist the problem onto that!
Then again youtube has it's own problem, seems to be network throttling to me pauses every 10 seconds or so...Been like that for some time too.
BTW most M8's don't have perfectly flush screens, those seem to be the anomaly rather than the standard. Some are worse than others though. I honestly never really notice it though in use, just when I first purchased.

Justintoxicated said:
I have the same issue. I just installed the newest firmware and update and the poroblem is still there. I do have the HK audio installed, maybe I should disable it? It's only an issue with netflix though.
Ordered a chromecast, it better not persist the problem onto that!
Then again youtube has it's own problem, seems to be network throttling to me pauses every 10 seconds or so...Been like that for some time too.
BTW most M8's don't have perfectly flush screens, those seem to be the anomaly rather than the standard. Some are worse than others though. I honestly never really notice it though in use, just when I first purchased.
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Click to collapse
Good to know that the issue is still there with HK (which means you upgraded the audio DSP, right?). I wanted to try that, but since I'm not S-Off I couldn't.
I have hardly used YouTube, so haven't seen a throttling issue...I just watched a few videos long enough to validate there were no sync issues.

No way this is carrier specific. I just installed 4.4.4 Pac man Rom on my nook HD+, then installed netflix. Audio is also out of sync, maybe not quite as bad as the M8 (which is faster) but it is still an issue. It does not look like it affects the chromecast though.
Looks like LG, Motorola Maxx and other phones are also having issues. Might be more or less related to 4.3 / 4.4 android devices.

Well it's not just 4.3/4.4 since my M8 was tested on 4.2.
The only other KitKat device that I tested on was a G5...and it was flawless there.
I suppose though if there are a lot of other devices having issues on KitKat then it definitely may be more of a Netflix problem.
Also, due to the extreme lack of response to my post, and others I have seen over the past year on various devices, most people claim not to see the issue.
I can only believe that (at least on the M8) these people either don't watch closely enough to see/care, or else they are almost impossibly watching only shows that it wouldn't be visible in (which based on my sampling would be pretty amazing).
I have an escalated case with HTC and they should be getting back to me shortly if they can recreate the problem.
At this point I'm just as frustrated that no one else is making this an issue as I am that it is one. If I can get HTC to at least admit that there is a sync issue, then I will at least feel exonerated and perhaps other people will begin admitting that they see issues on their devices as well. If this extends beyond the M8, then likely Netflix is the one that is going to need to be prodded by the public to get their act in gear.
I supposed i would be a nice test if someone had a device that could run something pre KitKat to see if the problem doesn't exist, and if it arises when upgraded to KitKat.

TraderJack said:
Well it's not just 4.3/4.4 since my M8 was tested on 4.2.
The only other KitKat device that I tested on was a G5...and it was flawless there.
I suppose though if there are a lot of other devices having issues on KitKat then it definitely may be more of a Netflix problem.
Also, due to the extreme lack of response to my post, and others I have seen over the past year on various devices, most people claim not to see the issue.
I can only believe that (at least on the M8) these people either don't watch closely enough to see/care, or else they are almost impossibly watching only shows that it wouldn't be visible in (which based on my sampling would be pretty amazing).
I have an escalated case with HTC and they should be getting back to me shortly if they can recreate the problem.
At this point I'm just as frustrated that no one else is making this an issue as I am that it is one. If I can get HTC to at least admit that there is a sync issue, then I will at least feel exonerated and perhaps other people will begin admitting that they see issues on their devices as well. If this extends beyond the M8, then likely Netflix is the one that is going to need to be prodded by the public to get their act in gear.
I supposed i would be a nice test if someone had a device that could run something pre KitKat to see if the problem doesn't exist, and if it arises when upgraded to KitKat.
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Maybe the lack of response indicates that few people watch Netflix on their PHONE??
Love the screen, but for watching movies I switch to tablet or smart TV....

berndblb said:
Maybe the lack of response indicates that few people watch Netflix on their PHONE??
Love the screen, but for watching movies I switch to tablet or smart TV....
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Click to collapse
The fact that the phone isn't the optimal media for Netflix doesn't diminish the problem. Although, admittedly I'm sure it is a secondary or tertiary outlet for most...as it is for me, it is still supposed to work (i.e. it is listed as a compatible application). Additionally, it has worked on other phones/versions of android...so there is obviously some issue.
I Netflix doesn't want to support it on phones, because they think it is unimportant, then they should clearly indicate it is not compatible. Since many new phones are 4x+ more powerful than a $40 tabled that runs Android, there isn't a great reason why it shouldn't work fine.

October 15th update of Netflix hadn't made anything better.
HTC was supposed to follow up with me and it has been 3 weeks. I am reaching out to them today to see where they are with their testing.

Overloaded RAM

Hey guys, I would really appreciate some help with this. My phone is often extremely laggy, to the point that when it's asleep and I get a phone call, it wouldn't wake up for me to be able to answer it (even though I can hear it ringing) until the person calling hangs up. I know TW is famous for being slow but this is just ridiculous. The only thing I have running in the background with the exception of normal TW stuff is the DS Battery Saver module (only set to control wifi/Data, not killing apps) and yet often I can see that the phone is using more than 2.2GB of RAM (after I've killed everything in the task manager). How can this be? Surely the system itself doesn't need THAT much RAM? I shudder to think what phones with a smaller RAM are like.
I'm running the Thunderbolt ROM (basically just deodexed stock 5.0.1) with Xposed and the "Fix Lollipop Memory Leak" module. Is there anything else I can do? I love the design of this phone but I am close to getting rid of it and going back to Sony which was always smooth as silk. I would prefer to stick to the Note though since I love the design and extra functionalities but what use are them if I have enough time to make a cup of coffee every time I try to do something?

It must be your Rom. I used to love to installed custom rom on my S1 and S2. But at the end of the day, custom roms are all buggy.
Sent from my SM-N915T using XDA Free mobile app

I would agree with you but if anything, it was worse when I was on stock which is why I decided to try a custom rom (and I tried many buggy ones before settling on this). I'm not someone who spend my time flashing various roms just to experiment, it's usually because I find the performance or features lacking.

Have you tried to wipe everything and odin back to stock? Im on stock, unroot, and I dont have any issues yet.
Sent from my SM-N915T using XDA Free mobile app

Alarmmy said:
Have you tried to wipe everything and odin back to stock? Im on stock, unroot, and I dont have any issues yet.
Sent from my SM-N915T using XDA Free mobile app
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Click to collapse
Same. I just don't even bother with Custom ROMs except if it gives more battery life. KNowing how hard Samsung has worked to make customization harder, I haven't bothered with custom ROMs for my edge.
Also I too have high RAM usage always but it doesn't make my phone any slower or laggier than past Bloatwiz phones. I am on 4.4.4 stock with a bunch of T Mobile stuff disabled.

edo101 said:
Same. I just don't even bother with Custom ROMs except if it gives more battery life. KNowing how hard Samsung has worked to make customization harder, I haven't bothered with custom ROMs for my edge.
Also I too have high RAM usage always but it doesn't make my phone any slower or laggier than past Bloatwiz phones. I am on 4.4.4 stock with a bunch of T Mobile stuff disabled.
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Click to collapse
Yeah I wonder if I should revert back to KitKat. My phone was great when I first got it, even when I had a whole heap of stuff installed. But maybe I'll wait for 5.1.1 first and see if that helps (the 915G still hadn't received 5.1.1 yet).

marcolorenzo said:
Yeah I wonder if I should revert back to KitKat. My phone was great when I first got it, even when I had a whole heap of stuff installed. But maybe I'll wait for 5.1.1 first and see if that helps (the 915G still hadn't received 5.1.1 yet).
Click to expand...
Click to collapse
From what I have seen, you can no longer downgrade Android once you update to 5.1.1
Suffice it to say I will see if there is a way to stop my phone from auto updating itself. Kit Kat is working well for me and it retains all the native Edge features that made the Edge different.
I was able to get 6.5 hours screen time with my phone with location turned off and a full day of note taking, facebook, and music

edo101 said:
From what I have seen, you can no longer downgrade Android once you update to 5.1.1
Suffice it to say I will see if there is a way to stop my phone from auto updating itself. Kit Kat is working well for me and it retains all the native Edge features that made the Edge different.
I was able to get 6.5 hours screen time with my phone with location turned off and a full day of note taking, facebook, and music
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Click to collapse
6.5 hours?!? Holy crap, did you play any games at all? I usually last only around 3 hours but that's because I do play quite a lot of games. Anyway, I'm downgrading to 4.4.4 now, hopefully it'll stop acting up.

marcolorenzo said:
6.5 hours?!? Holy crap, did you play any games at all? I usually last only around 3 hours but that's because I do play quite a lot of games. Anyway, I'm downgrading to 4.4.4 now, hopefully it'll stop acting up.
Click to expand...
Click to collapse
No. Not really. Like I said, I One Noted all day with my S pen, music, facebook alot and Chrome. I managed battery by using power saving mode, turning off location and turning off sync and turning it on every hour for about 5 minutes to get my emails in.
Today I did gaming and art on my Edge and got about 4 hours

edo101 said:
No. Not really. Like I said, I One Noted all day with my S pen, music, facebook alot and Chrome. I managed battery by using power saving mode, turning off location and turning off sync and turning it on every hour for about 5 minutes to get my emails in.
Today I did gaming and art on my Edge and got about 4 hours
Click to expand...
Click to collapse
So I've been back on stock 4.4.4 for a few days now. It is simply fantastic! The difference is huge! No problems what so ever now. I would like to stay on this for the life of my phone but I am a little concerned about the lack of security updates (such as Stagefright). What are your thoughts on this?
BTW, I noticed that Android system and kernel often takes up the majority of my battery percentage. Each by between 9-16%. Do you get this as well?

marcolorenzo said:
So I've been back on stock 4.4.4 for a few days now. It is simply fantastic! The difference is huge! No problems what so ever now. I would like to stay on this for the life of my phone but I am a little concerned about the lack of security updates (such as Stagefright). What are your thoughts on this?
BTW, I noticed that Android system and kernel often takes up the majority of my battery percentage. Each by between 9-16%. Do you get this as well?
Click to expand...
Click to collapse
Yep, thats normal
And don't worry, i got the stagefright update on 4.4.4 and I was on MetroPCS lol. MetroPCS rides on T Mobile, but its just goes to illustrate that you have nothing to worry about. Glad you are enjoying your Note Edge again. Its a shame Samsung forgot they released this beast of a phone. Imagine this thing with the Note 5's but Edged version of the new TW. Nah, makes too much sense for consumers. Doesn't make sense if you are trying to get people to buy new phones.
Anyways just make sure you never upgrade to 5.1.1 That thing is a point of no return

edo101 said:
Yep, thats normal
And don't worry, i got the stagefright update on 4.4.4 and I was on MetroPCS lol. MetroPCS rides on T Mobile, but its just goes to illustrate that you have nothing to worry about. Glad you are enjoying your Note Edge again. Its a shame Samsung forgot they released this beast of a phone. Imagine this thing with the Note 5's but Edged version of the new TW. Nah, makes too much sense for consumers. Doesn't make sense if you are trying to get people to buy new phones.
Anyways just make sure you never upgrade to 5.1.1 That thing is a point of no return
Click to expand...
Click to collapse
I can't even begin to describe how happy I am with my phone right now. I remember a couple of months after I first got it, a friend of mine was watching me use it and commented on how snappy it was. Then more recently, not only did the sluggishness drive me crazy, I was watching others with envy, especially my girlfriend who is rocking my old Z1 Compact which still performs like a little rocket. Anyway, I am now back to loving the Note Edge again. I even prefer it over the new Notes, looks and all.
I just want to ask though, how did you manage to get the Stagefright update without updating the firmware? Software Update in the Settings won't allow me to update at all because "the operating system on my device has been modified in an unauthorised way" (I guess they're talking about the root) and Kies 3 tells me there's a new firmware available which I guess is 5.0.1 again (the N915G still doesn't have 5.1.1 as far as I know).

marcolorenzo said:
I can't even begin to describe how happy I am with my phone right now. I remember a couple of months after I first got it, a friend of mine was watching me use it and commented on how snappy it was. Then more recently, not only did the sluggishness drive me crazy, I was watching others with envy, especially my girlfriend who is rocking my old Z1 Compact which still performs like a little rocket. Anyway, I am now back to loving the Note Edge again. I even prefer it over the new Notes, looks and all.
I just want to ask though, how did you manage to get the Stagefright update without updating the firmware? Software Update in the Settings won't allow me to update at all because "the operating system on my device has been modified in an unauthorised way" (I guess they're talking about the root) and Kies 3 tells me there's a new firmware available which I guess is 5.0.1 again (the N915G still doesn't have 5.1.1 as far as I know).
Click to expand...
Click to collapse
Um not sure how it works on Sprint or whoever you are on. On MetroPCS/TMobile,it just showed up as an update and updated itself automatically. I didn't actually know what it was till I googled it and people said it was stage fright

I'm in Europe but I bought my phone in Australia unlocked. Maybe I'll just get a virus scanner, that should solve any current and future security issues right?
Sent from my SM-N915G using XDA Free mobile app

marcolorenzo said:
I'm in Europe but I bought my phone in Australia unlocked. Maybe I'll just get a virus scanner, that should solve any current and future security issues right?
Sent from my SM-N915G using XDA Free mobile app
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Click to collapse
Should. I really don't even know why you're scared. Do you get apps from anywhere besides Google Play Store?

Nah, I mean, some Amazon and Humble bundle apps but that's it. I'm not really that worried, just would prefer to be safe than sorry.
Sent from my SM-N915G using XDA Free mobile app

Should be fine. Not sure how things work with US carier based phones overseas but what I do know is KitKat got the update. I know I did and google says Kit Kat did

edo101 said:
Should be fine. Not sure how things work with US carier based phones overseas but what I do know is KitKat got the update. I know I did and google says Kit Kat did
Click to expand...
Click to collapse
Okay, if I can be bothered, I might unroot my phone and see if I can get the update then, then root it again afterwards. Can't be bothered to do it any time soon though

marcolorenzo said:
Okay, if I can be bothered, I might unroot my phone and see if I can get the update then, then root it again afterwards. Can't be bothered to do it any time soon though
Click to expand...
Click to collapse
Lol, exactly. I wouldn't be worried about your phone at all. Unless you do shady online stuff

Marshmallow Anyone ?

With upcoming availability of 6.0 , has anyone tried it yet ?
I wouldn't mind trying it but with Knox and such , I figure why temp the hand of fate after my present run in with 5.1.
It looks like they can root 6.0 .
I don't know if it's available for our phones yet .
Have any of you people done the update yet and if you have , what do you think of it ?

I guess no one has played with it yet?

I believe its not available for our phones yet. As far as I've heard, as of a couple weeks ago, the beta is for Nexus devices only.

I have shamed myself !
I was reading online somewhere that it was out.
I guess that explains it.
I think I read where they already have root for it.
Oh well,this 5.1.1 dog is getting old with all the restarts.
It was good in the beginning though.
Too bad the damned thing fell flat on it's face.

The Radius Kid said:
I have shamed myself !
I was reading online somewhere that it was out.
I guess that explains it.
I think I read where they already have root for it.
Oh well,this 5.1.1 dog is getting old with all the restarts.
It was good in the beginning though.
Too bad the damned thing fell flat on it's face.
Click to expand...
Click to collapse
It definitely sucks that Samsung has forgotten how special this phone is. That being said, I am contempt with 4.4.4. I don't think the Marshmellow update will be that good for the Edge but I could be wrong. I am hoping I am. Marshmellow with the Edge features integrated like it is in 4.4.4 with the same or better battery life is all I want

I can only see 6.0 being worse with all security crap built into this 5.1.1 over 4.4.4.
I've come to refer to this phone as the "restart retard".
5.1.1 was great when it first was installed on my phone and when it works right,it's fast.
The problem is:
How often does it work right?

I'm good.
Two weeks ago my edge was acting retarded. I sent it back and got a refurbished one (because I refuse to get the new note 5 iPhone clone). My new edge shipped with 5.1.1 installed. Surprisingly I have no issues at all. No restarts or headaches. Fingers crossed. If T-Mobile gives us a crappy marshmallow version - if Samsung even remembers they made the phone - I will have no issues going back to kit Kat because i miss the camera button not being on the edge any longer.

I don't know if you can go back from 5.1.1 to 4.4.4 in your case ?

steve austin said:
e i miss the camera button not being on the edge any longer.
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Click to collapse
Yep, was the best place for it, felt more like a camera there and was easy to access.. On screen is just a ***** of a place to put it...

steve austin said:
Two weeks ago my edge was acting retarded. I sent it back and got a refurbished one (because I refuse to get the new note 5 iPhone clone). My new edge shipped with 5.1.1 installed. Surprisingly I have no issues at all. No restarts or headaches. Fingers crossed. If T-Mobile gives us a crappy marshmallow version - if Samsung even remembers they made the phone - I will have no issues going back to kit Kat because i miss the camera button not being on the edge any longer.
Click to expand...
Click to collapse
That was ultimately what made me go back to Kit Kat. I coulda dealt with my notifications popping up on screen every now and then but removing the shutter button from the Edge screen was too much. or someeone with moderate hands, the edge shutter made taking pics and selfies soo fricking easy
Do let us know if you are able to go down to 4.4.4. I would like to play around with some Note 5 Custom ROMs and be able to go back to 4.4.4 stock. Seems to be the best thing this phone ever got from Samsung.
Any word on how long your screen time is on 5.1.1? I only get about 5 hours on 4.4.4 stock. And yeah I also have a TMobile phone running on MetroPCS so basically TMobile

edo101 said:
That was ultimately what made me go back to Kit Kat. I coulda dealt with my notifications popping up on screen every now and then but removing the shutter button from the Edge screen was too much. or someeone with moderate hands, the edge shutter made taking pics and selfies soo fricking easy
Do let us know if you are able to go down to 4.4.4. I would like to play around with some Note 5 Custom ROMs and be able to go back to 4.4.4 stock. Seems to be the best thing this phone ever got from Samsung.
Any word on how long your screen time is on 5.1.1? I only get about 5 hours on 4.4.4 stock. And yeah I also have a TMobile phone running on MetroPCS so basically TMobile
Click to expand...
Click to collapse
I am getting around four to four and a half hours of screen time at the moment. It does go down to about 4 on most occasions because I do a lot of YouTube. However I really don't care because I carry an extra battery - which I can't do with the note 5. With regards to going back to the KitKat version… below is a message that I got from one of the helpful subscribers on this board who help me out with this a while ago. Actually went back to KitKat about 7 months ago and I had it on my phone that I recently returned. I just have not put KitKat back on the new phone that I got last week I did not feel the need to do it at this point since I'm having no problems right now with the lollipop version that I have. If anything should happen in the next few months where I have to start all over again then I may do this process and go back to KitKat. It is very simple to do and I had no problems with the installation hopefully it works for you as well.
Originally Posted by*nguyen4514
Hello Steve,
To downgrade back to KitKat without tripping Knox, you will need to download an official Samsung firmware. I found official firmware at*www.sammobile.com/firmwares. Type in model number SM-915T and download the most recent version of KitKat. The most recent version of KitKat for the Note Edge on T-Mobile was dated 12-2-2014. Before you are allowed to download files from sammobile, you will need to create a free user account.
When you click on the firmware version you want, there will be instructions that tell you how to install the firmware. When I downgraded, I was told to download ODIN v3.09. I checked sammobile today and it looks like they updated the instructions to include a newer version of ODIN. Sammobile doesn't have ODIN available for download on their website, but I'm sure you can easily find it using Google or asking on XDA.
Here are some tips that is not listed in the instructions on Sammobile. If you follow their instructions and your phone is taking more than 5 minutes to fully turn on (stuck on the T-Mobile logo/screen), you will need to wipe/factory reset your Note Edge. To do this, I pulled out my battery and started my phone in recovery mode (Hold volume up and the home button while turning on the phone). Wipe the cache/factory reset your device and your Note Edge should be up and running again. To make sure that I don't receive OTA updates from T-Mobile, I disabled the software update app.
Remember, when you go through this process, you will lose all pictures/docs/downloads/etc. on your phone. Backup what you need before downgrading.
Good luck with the downgrade. If all goes well, you will definitely enjoy everything that made the Note Edge unique.

Getting really pissed about this broken software. I went to the dark side...

de2000 said:
Getting really pissed about this broken software. I went to the dark side...
Click to expand...
Click to collapse
The Dark Side?

The Radius Kid said:
The Dark Side?
Click to expand...
Click to collapse
I presume… CrApple?

Yeah, I really hated doing that, but the consistency of performance and firmware updates just can't be beat. Apple Pay is a pleasure to use. The fingerprint scanner is ultra fast. Very good battery life. Yada yada yada... the list goes on. I do miss the Edge's screen color and resolution. I also miss the wonderful alarm clock of the Edge. Perhaps when Marshmallow comes out for it, the new firmware, I hope, will fix all the issues that this past update broke.

What cpu does the note edge have?
Sent from my LG-H815 using Tapatalk

The Radius Kid said:
I don't know if you can go back from 5.1.1 to 4.4.4 in your case ?
Click to expand...
Click to collapse
I did not take a look at your comment until today. I was able to go back yo kit kay with the 5.0.1 version of lollipop. Today I tried to dod the same procedure as before and odin gave me a fail notice. I thought it was a debugging issue bit I cut it on and it still did not take. Sis you know why and if so is there a way around it? I should not have opened my big mouth about how smooth things were going. Now after the new update to 5.1.1 I get unsent texts and YouTube can't find a stream half the time. Ou want kit Kat back. FML.

Things are getting interesting.
It seems over at Yellow Bullet forums there's a gentleman who has been forced an upgrade to Marshmallow from Lollipop and it's killing his battery
He says he had auto updates turned off and it was still forced on him.
I understand he's a Verizon customer as well.
http://www.yellowbullet.com/forum/showthread.php?t=1661969
This doesn't sound good.

Any Verizon users on here experience the same thing?
Any experiences to tell?

edo101 said:
That was ultimately what made me go back to Kit Kat. I coulda dealt with my notifications popping up on screen every now and then but removing the shutter button from the Edge screen was too much. or someeone with moderate hands, the edge shutter made taking pics and selfies soo fricking easy
Do let us know if you are able to go down to 4.4.4. I would like to play around with some Note 5 Custom ROMs and be able to go back to 4.4.4 stock. Seems to be the best thing this phone ever got from Samsung.
Any word on how long your screen time is on 5.1.1? I only get about 5 hours on 4.4.4 stock. And yeah I also have a TMobile phone running on MetroPCS so basically TMobile
Click to expand...
Click to collapse
I'm getting about 2 hours average screen on time on 5.1.1. HORRIBLE. Im on Sprint
Used to get 4 hours on 5.0.1

General Questions about Mate 7

Hey all,
I'm thinking of buying a Mate 7 and switching over from my Moto X Pure. Mainly for the size, metal body, and the battery. Right now I can get it for ~$330 on Amazon. The only thing that's held me back is the software. I've read the stock software is very annoying with constant notifications about apps using up too much RAM/battery. But all these reviews were from the phone's release, I haven't been able to find much information since it's been updated to Marshmallow. I typically like very light ROMs like CM but I see there hasn't been a whole lot of development for this phone other than the KangVIP ROM which seems to have a lot of issues. So I guess my question is how do you all like the stock Marshmallow ROM and is it still good on battery life?
Also I've seen a lot of threads about how to downgrade the software to earlier versions of Android, is this just to install an earlier version of Cyanogenmod? I've not been able to find a "why" in all the threads I've seen on the subject. I've found plenty of Chinese phones that are ~6" with a big battery and metal body but LTE bands are always an issue. This is the only phone I've come across that seems to have everything, other than my concerns about the software. I'm also thinking of holding out and seeing if the Asus Zenfone 3 and the LeTV Max Pro end up having U.S. LTE bands.
Anyway, any thoughts or opinions would be greatly appreciated!

It's getting old now, still a really nice phone but I'd be looking at newer devices at this point. People regress to earlier versions of Android as the MM beta releases often dissapoint. I stuck with the latest release of Lollipop as I have some limited functionality with Xposed, got ViPER4Android working etc, it's smooth and stable. Battery is great. It's hard to describe just how much freedom that allows you compared to other devices. My Oppo Find 7 is a nice phone too, but it just doesn't last long enough and being used to the Mate 7, that annoys me greatly. I do find that the oppo at 5.5" is better to handle and fits a pocket easier. That extra half inch really is noticeable on the Mate. It is one device that does feel a little special though. Once it's optimised and personalised, it's gorgeous.
As for ROMs, not going to happen any time soon. I'm happy with stock, rooted and modded. Doesn't worry me apart from limiting lifespan, but if development did take off, I would be happy.
Huawei just don't understand the international market yet and if they did, and fostered good relations and supported development, they would be able to become #1 I think, but at this point their thinking is still very Chinese.

RobboW said:
It's getting old now, still a really nice phone but I'd be looking at newer devices at this point. People regress to earlier versions of Android as the MM beta releases often dissapoint. I stuck with the latest release of Lollipop as I have some limited functionality with Xposed, got ViPER4Android working etc, it's smooth and stable. Battery is great. It's hard to describe just how much freedom that allows you compared to other devices. My Oppo Find 7 is a nice phone too, but it just doesn't last long enough and being used to the Mate 7, that annoys me greatly. I do find that the oppo at 5.5" is better to handle and fits a pocket easier. That extra half inch really is noticeable on the Mate. It is one device that does feel a little special though. Once it's optimised and personalised, it's gorgeous.
As for ROMs, not going to happen any time soon. I'm happy with stock, rooted and modded. Doesn't worry me apart from limiting lifespan, but if development did take off, I would be happy.
Huawei just don't understand the international market yet and if they did, and fostered good relations and supported development, they would be able to become #1 I think, but at this point their thinking is still very Chinese.
Click to expand...
Click to collapse
Thanks for the quick reply RobboW! I've always had phones that had a lot of development so I've kind of taken it for granted. A couple years ago I wouldn't have even considered a phone without a lot of development but my ROM addiction has really subsided and I only recently put a custom ROM on my Moto X. Honestly I don't do much customization anymore, the thing that made me apprehensive about the Mate 7 was all the "battery saving" shenanigans. If there's some way to disable those while still keeping good battery life (which definitely should be possibly with the 4100 mAh battery) then I'll be happy with the ROM, provided there's no lag. I don't do any kind of gaming or anything, just browsing the web, videos, texts, and emails, but I can't stand any kind of lag.
Thanks again for your help, it's been a grueling process trying to find a phone that meets all my criteria for a reasonable price. The Mate 7's hardware hits it perfectly, so if I can live with the software I still think it's a good deal.

It sounds like your user case is much like mine then. The Mate 7 (get 32Gb version and insert a 128Gb uSD) should serve you well. Update it from kitkat to lollipop for UI smoothness, unlock bootloader, install TWRP recovery, root and do a little debloat, although there's really not much bloat, install Viper if sound is your thing. You will need a different launcher and icon pack to get away from Huawei launcher which is terrible.
For the notifications, it has a notification manager so you can customise that to your liking. Mine doesn't bombard me with warnings. The battery is awesome, just go to power saving settings, ignore the savings and set it to normal. It still easily goes a day with heavy use.
My son liked mine and wanted to update his galaxy S4 so got a Mate 7 32Gb and I did all these things to his. He has wifi and BT on all day, facebook messenger always on etc and it never has a battery problem. He is still gobsmacked by it. Says it's better in every way to the S4 other than maybe the lack of ir blaster (which he doesn't care about) and amoled screen in the S4 but the Mate 7 screen is really nice anyway. I actually like the IPS panel better than amoled as I think amoled is gharish, too colourful, just not realistic and the IPS seems much nicer, more realistic for photos and video. It's actually a warmish tint, unlike my oppo which has a very stark, cold tint and is harder on my eyes.
You can adjust the screen and I set it to it's coldest but it's still warmer than the oppo.
I've been toying with the idea to go back to using the Mate 7 as my daily phone instead of the oppo. I was going to use the Mate 7 as a tool, like a small tablet because it will be the database and interface (BT) between an electrical test tag machine and a label printer. The camera is really good at macro focus and reads barcodes very well.
I didn't want to talk it up to someone expecting a 6P and lot's of custom roms, but for the price they can be bought for now, and your user case, it will make a great daily driver. Just be very sure it works on the correct bands you need there in the US. It works great here in Australia.
Edit: I'm having an issue with my Oppo where sometimes I can't view an email when others work ok. The Mate 7 doesn't have the issue and I've been going through settings looking for differences as the two phones are set up almost the same. Cannot find the problem so I have my SIM in the Mate again (Titanium Backup is so handy for transfering sms and call data) and will try to get a custom ROM in the Oppo.
The Mate works great. No desire for a ROM in that unless I update to MM when/if I can get a stable final release that is originally OTA.

Well I went ahead and bit the bullet and I'm going for it. I'll probably need to be pointed in the right direction once it arrives as far as which ROM to install and how I go about downgrading it if I need to. Thanks again for your help! I'm excited to check it out.

@RobboW has said pretty much all there is that's worth mentioning about the device. If you're after stellar battery life and a solid daily driver you can't go wrong, but don't expect the flexibility of devices that are more open to customization.
I've updated to the official MM release and have yet to encounter any of the issues people complained about in the beta releases. While the LP release is fantastic (and Viper actually works on it, which I miss), the MM build offers even better responsiveness and an overall better-rounded software experience, although that's not saying I wouldn't flash something entirely different in a heartbeat (if only I could....).
The camera is also not very great. On paper it's decent, but photos almost always come out blurry (as there's no OIS) and washed out. A but of tinkering on Snapseed can make a big difference though, but don't expect anything too great.
If you already bought it I'd suggest that you immediately install a 3rd party launcher of your choice to avoid the stock launcher (which really is horrendous), and then root if that's your sort of thing.
Enjoy!

Scruffykid said:
The camera is also not very great. On paper it's decent, but photos almost always come out blurry (as there's no OIS) and washed out. A but of tinkering on Snapseed can make a big difference though, but don't expect anything too great.
Enjoy!
Click to expand...
Click to collapse
Scruffy, set the saturation in the camera app settings a notch higher. You can also set the brightness down a little if needed. I actually find the camera pretty good. It's not a flagship camera but it's also not a cheap one.
I've got my SIM back in my Oppo today, got OmniROM set up pretty nice now. So much better than ColorOS from Oppo. The B331 LP Mate 7 ROM is quite nice for a stock ROM IMO and I'm still happy to keep it. If the Oppo is stable on OmniROM, maybe I'll look at updating the Mate 7 to MM, but not if I can't have Xposed and ViPER4Android......
I'm on Marshmallow on the Oppo now and it's a PIA with some things. File explorers have issues with access, notifications are more intrusive, but it is a nice OS other than that. I actually found Lollipop easier to use.
---------- Post added at 10:54 AM ---------- Previous post was at 10:47 AM ----------
Prozart said:
Well I went ahead and bit the bullet and I'm going for it. I'll probably need to be pointed in the right direction once it arrives as far as which ROM to install and how I go about downgrading it if I need to. Thanks again for your help! I'm excited to check it out.
Click to expand...
Click to collapse
It will ship with Kitkat so you boot and see which firmware version it's on and what OTA update it wants to install when it goes online, but don't install it straight away, come back to the forum with the information and then the correct update tree can be looked at.
Don't leave it on Kitkat, IMO, you either use B331 Lollipop or a Marshmallow ROM. Nothing earlier. Some of the MM ROMS do need an earlier Lollipop version to update from, but sometimes you can flash the ROM anyway, as long as the phone is compatible with it.

RobboW said:
Scruffy, set the saturation in the camera app settings a notch higher. You can also set the brightness down a little if needed. I actually find the camera pretty good. It's not a flagship camera but it's also not a cheap one.
Click to expand...
Click to collapse
I can't seem to find the settings you're mentioning in my camera settings. Perhaps it was removed on the MM builds? Anyway I think simply installing 3rd party camera software should make a big difference. As you and I both said, most of what's wrong with the camera is software.

Haven't tried MM on my Mate 7 so couldn't speculate, but from Google Play, give Open Camera a try, it's free. See if pics match the viewing angle you expected.
For a paid app, Camera FV-5 is very good. It's supposed to mimmick a DSLR.
Edit:
Just installed Open Camera (by Mark Harmon) on both phones. Works well. Two things I like are the availability of grid lines and a level indicator. Makes quite a difference when doing landscape photography. I live in a seaside town and getting horizon level is so important with shots including ocean. If it had panorama mode I'd be a happy chappy!
I haven't been bothered with camera apps on my Mate 7 as it has a good camera on KK and LP and I had no need to look for better. The Oppo Find 7 is another matter. Oppo camera was good with ColorOS, but now on OmniROM, I needed to look at camera apps, but had already found the others with my previous phone as it was a THL W200 and stock software was pretty crap.

RobboW said:
It will ship with Kitkat so you boot and see which firmware version it's on and what OTA update it wants to install when it goes online, but don't install it straight away, come back to the forum with the information and then the correct update tree can be looked at.
Don't leave it on Kitkat, IMO, you either use B331 Lollipop or a Marshmallow ROM. Nothing earlier. Some of the MM ROMS do need an earlier Lollipop version to update from, but sometimes you can flash the ROM anyway, as long as the phone is compatible with it.
Click to expand...
Click to collapse
Alright so it arrived today with KK 4.4.2 build number 120SP04. I went to the updater and it said no updates are available. I don't have a SIM card in it so I don't know if that makes a difference. I didn't realize it didn't have a nano sim slot so I'll have to go to my carrier to get a micro. In the mean time, what are my upgrade paths to a good Lollipop or Marshmallow? I'm in North America and on the main page I only saw update packages for India, Europe, and China I believe. Would I just go with the European ones?

Prozart said:
Alright so it arrived today with KK 4.4.2 build number 120SP04. I went to the updater and it said no updates are available. I don't have a SIM card in it so I don't know if that makes a difference. I didn't realize it didn't have a nano sim slot so I'll have to go to my carrier to get a micro. In the mean time, what are my upgrade paths to a good Lollipop or Marshmallow? I'm in North America and on the main page I only saw update packages for India, Europe, and China I believe. Would I just go with the European ones?
Click to expand...
Click to collapse
Will you be using an SD card? Slot 2 takes either an SD or a nano SIM, not both at once though.
That's the same ROM my phone came on. It's the standard international ROM for a non carrier locked TL10 goldie.
It will update to B130 OTA
From B130 I flashed mine to B331 Lollipop (newest lollipop). Just a download of ROM and place in dload folder and point the updater to it, then it does it from within the OS. It won't go past B130 on an OTA.
If you want MM, that needs to be loked at as there are stacks of vesions. I'm inclined to think if it can be flashed up to MM from B331 it's reasonably new. That's my aim. I won't go to an older LP to get up to a buggy old beta MM.
Here's the download link where I got my stable Lollipop.
http://www.carbontesla.com/2016/01/download-ascend-mate-7-full-b331-lollipop-firmware-europe/
It seems to me that Huawei are still slowly releasing updates so I would rather sit on a stable LP and wait for the last MM rather than join the unhappy bunch of early flashers who have bugs or bricks.
B331 LP works well and can get some limited use of Xposed and full use of Viper4android.
You need to keep stock recovery to flash an update but unlocked bootloader is fine, so I'd look to unlock the bootloader after it gets B130 update.
It will have a choppy UI on KitKat, it's normal. Lollipop fixes that.
I reckon you'll last maybe 5 minutes trying to use the Huawei launcher. Don't fight that, just install another, lol. Have to go into settings and choose default launcher in the app management section.

RobboW said:
Will you be using an SD card? Slot 2 takes either an SD or a nano SIM, not both at once though.
That's the same ROM my phone came on. It's the standard international ROM for a non carrier locked TL10 goldie.
It will update to B130 OTA
From B130 I flashed mine to B331 Lollipop (newest lollipop). Just a download of ROM and place in dload folder and point the updater to it, then it does it from within the OS. It won't go past B130 on an OTA.
If you want MM, that needs to be loked at as there are stacks of vesions. I'm inclined to think if it can be flashed up to MM from B331 it's reasonably new. That's my aim. I won't go to an older LP to get up to a buggy old beta MM.
Here's the download link where I got my stable Lollipop.
http://www.carbontesla.com/2016/01/download-ascend-mate-7-full-b331-lollipop-firmware-europe/
It seems to me that Huawei are still slowly releasing updates so I would rather sit on a stable LP and wait for the last MM rather than join the unhappy bunch of early flashers who have bugs or bricks.
B331 LP works well and can get some limited use of Xposed and full use of Viper4android.
You need to keep stock recovery to flash an update but unlocked bootloader is fine, so I'd look to unlock the bootloader after it gets B130 update.
It will have a choppy UI on KitKat, it's normal. Lollipop fixes that.
I reckon you'll last maybe 5 minutes trying to use the Huawei launcher. Don't fight that, just install another, lol. Have to go into settings and choose default launcher in the app management section.
Click to expand...
Click to collapse
Awesome, thanks for your help! Since its saying "no updates available" should I manually update it to B130 and then to the link you provided for B331?
And yeah I've already got a launcher I've been using and like, I'm already sick of the stock launcher, lol. Also, strangely, the play store force closes after a few seconds of opening. I'm not too worried about it as I'll very soon be flashing different firmware, but still strange. Also, this is the MT7 L09 version, should I still update B130>B331?
And as far as Marshmallow is concerned I'm inclined to take your path with a stable Lollipop until they get MM all worked out.

Prozart said:
Awesome, thanks for your help! Since its saying "no updates available" should I manually update it to B130 and then to the link you provided for B331?
And yeah I've already got a launcher I've been using and like, I'm already sick of the stock launcher, lol. Also, strangely, the play store force closes after a few seconds of opening. I'm not too worried about it as I'll very soon be flashing different firmware, but still strange. Also, this is the MT7 L09 version, should I still update B130>B331?
And as far as Marshmallow is concerned I'm inclined to take your path with a stable Lollipop until they get MM all worked out.
Click to expand...
Click to collapse
L09, well that changes everything. You can go to B522 MM on that already. Update to B331, see how you like it. You can update to B522 from there anyway.
Google Play FC will be it trying to update itself whilst you're using it.
Check your ROM matches the number of the update. There are update notes included with it. If it doesn't match, it will fail to flash once most of the way through it. This is the CUST folder and is ROM specific for different areas of the world. It's where most naive users brick their phone.
For instance, mine is C900B331 and the original would have been C900B120SP04
That C900 is most important.
What many don't realise is that the number of the ROM doesn't always mean newer. It could be for a different region and that region has a different sequence of ROM designations.

RobboW said:
L09, well that changes everything. You can go to B522 MM on that already. Update to B331, see how you like it. You can update to B522 from there anyway.
Google Play FC will be it trying to update itself whilst you're using it.
Check your ROM matches the number of the update. There are update notes included with it. If it doesn't match, it will fail to flash once most of the way through it. This is the CUST folder and is ROM specific for different areas of the world. It's where most naive users brick their phone.
For instance, mine is C900B331 and the original would have been C900B120SP04
That C900 is most important.
What many don't realise is that the number of the ROM doesn't always mean newer. It could be for a different region and that region has a different sequence of ROM designations.
Click to expand...
Click to collapse
Thanks to you I successfully updated to B331. I got my launcher installed and now I just need to change the DPI as everything is huge, lol. So now I need to unlock bootloader and root it. But so far everything is smooth, no problems yet.
Edit: Quick question. I went into the APN settings and accidentally clicked on preferred network type. Before I went in there it was set to LTE (and I was successfully connected to LTE) but that wasn't an option to click on when I went into the settings. It's only showing me these three and so I'm not getting LTE anymore. Any ideas?

Check dual card settings for default 4G slot.
Edit: Why am I suggesting that for an L09, lol.
Have you done anything to upset the settings for APN?
Have a look in power saving settings to see if anything there cuts it back to 3G to save juice.
4G really sucks battery compared to 3G.

RobboW said:
Check dual card settings for default 4G slot.
Edit: Why am I suggesting that for an L09, lol.
Have you done anything to upset the settings for APN?
Have a look in power saving settings to see if anything there cuts it back to 3G to save juice.
4G really sucks battery compared to 3G.
Click to expand...
Click to collapse
I can't find anything i n the power settings regarding network modes, I believe the only thing I've changed is putting the power plan on Normal and turning off Power-intensive prompt.
Also on the keyboard, the keys aren't vibrating. I went into the keyboard settings and made sure it was turned on. Also tried toggling it off and on with no success. Are there any other vibration settings hidden somewhere that I'm missing?

I wonder if a factory reset is in order. Just to count out any leftovers. I do wonder though, if there is something funny about the bands the carriers allow to work in the US. I often see comments from US XDA members about bands. Like the US is really different than the rest of the world or something.

RobboW said:
I wonder if a factory reset is in order. Just to count out any leftovers. I do wonder though, if there is something funny about the bands the carriers allow to work in the US. I often see comments from US XDA members about bands. Like the US is really different than the rest of the world or something.
Click to expand...
Click to collapse
Yeah I may try that when I get home tonight. I need to unlock bootloader and root anyway so that'll wipe it. It's just so weird cause I had LTE up until the point when I went into settings and clicked on WDCMA or whatever and now there's no option to get back to LTE. It's also not connecting via bluetooth to my car. It had no problems connecting to my Moto 360, I don't know what would be different about my car. But it's not detecting it at all. Perhaps a factory reset would help solve that.
I spent about an hour last night reading up on unlocking the bootloader. I tried emailing Huawei and they directed me to log in to my Huawei account and I'd be able to get the code after 14 days. Is there any other way to do this? I mean I can survive a couple weeks without root, but it's not optimal, lol.

Don't root it yet and don't flash recovery.
Unlock the bootloader first. Read the following thread where I show the trick for getting your code easy and free.
http://forum.xda-developers.com/mate-7/general/bootloader-unlock-longer-anymore-t3296725
I've put mine back to stock B331 as much as possible tonight and flashed stock recovery then dirty flashed B331 back over it. About to factory reset it then attempt flashing Marshmallow.
Edit:
Reset went ok.
Edit:
Started the update, got to 96% and failed (CUST FAIL) and rebooted, sat on the start screen for quite a while and then booted. It's on C900B522 Marshmallow but I'm not sure what impact the cust fail has, but it seems to run fine. The dual card management settings are there so it is running as the TL10 that it is, although in settings it's calling itself a JAZZ.

RobboW said:
Don't root it yet and don't flash recovery.
Unlock the bootloader first. Read the following thread where I show the trick for getting your code easy and free.
http://forum.xda-developers.com/mate-7/general/bootloader-unlock-longer-anymore-t3296725
I've put mine back to stock B331 as much as possible tonight and flashed stock recovery then dirty flashed B331 back over it. About to factory reset it then attempt flashing Marshmallow.
Edit:
Reset went ok.
Edit:
Started the update, got to 96% and failed (CUST FAIL) and rebooted, sat on the start screen for quite a while and then booted. It's on C900B522 Marshmallow but I'm not sure what impact the cust fail has, but it seems to run fine. The dual card management settings are there so it is running as the TL10 that it is, although in settings it's calling itself a JAZZ.
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Click to collapse
I upgraded to 522 and so far it seems to be working well. Having some problems with Google Play Services (says it needs to update but the option isn't available in the play store) but otherwise seems great. Got LTE back and I've connected via Bluetooth to my car. I'm thinking about upgrading to 560 tonight. So I'm trying to follow your instructions on unlocking the bootloader but I don't understand where I need to go to type in the IMEI. I went to the website and logged in but then it takes me to this page (which doesn't seem to have an English version) and I have no idea where to go from there.

CPU hitting 55-60 ºC just from regular use

For example i was browsing reddit earlier and it was almost in the 60s. The room temperature is 24º so this is way too high.
My phone has always done this though, i think it may have come defective but it's 2 years old now and still works so it's not that bad.
I was just wondering if i could do something like undervolt or maybe turn off a core that may be causing the problems? Or maybe there's an accessory i could buy to work as a sort of better heatsink?
Looking for any help and suggestions, thank you.

Maybe rooting the device and removing the bloatware (Joy Launcher, File manager, other TCL apps you do not use ...) would help. Since I did this, my idol3 runs much better.

Is the phone running a stock or custom ROM?

audit13 said:
Is the phone running a stock or custom ROM?
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I'm using Resurrection remix from here
https://forum.xda-developers.com/idol-3/development/rom-idol-3-5-5-t3616675/page8#post73661235
It already overheated before i installed it though

I just spoke to my brother. He's been using the 6045I for about a year with no problems on a stock MM ROM. He tells me it gets really warm after playing a simple game like solitaire or browsing for 15 minutes. This started about a week ago so I am going to request an RMA.
I have a brand new in the box Idol 3 (6045i) that I am setting up for him. When I booted the phone, it was running stock LP. I updated it to stock MM via OTA, installed about 7 Play Store updates, and it's still really cool to the touch.
I'm not sure which model you have but it may be common to the 5.5" Idol 3?

audit13 said:
I just spoke to my brother. He's been using the 6045I for about a year with no problems on a stock MM ROM. He tells me it gets really warm after playing a simple game like solitaire or browsing for 15 minutes. This started about a week ago so I am going to request an RMA.
I have a brand new in the box Idol 3 (6045i) that I am setting up for him. When I booted the phone, it was running stock LP. I updated it to stock MM via OTA, installed about 7 Play Store updates, and it's still really cool to the touch.
I'm not sure which model you have but it may be common to the 5.5" Idol 3?
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Ok but i was looking for answers other than "i guess you're ****ed m8".

Unfortunately, I don't have an answer to the problem. I'll be sending my bother's phone in for warranty service.
Update: since the was not sold in the usa, Alcatel will not warranty the phone as the phone was sold by a Canadian carrier with a 1 year warranty. I also noticed that the power button doesn't always work so I'm going to scrap the phone. Not worth it to fix it.