Unstable galaxy note 4 - General Questions and Answers

Hi there
Have strange phone behavior wondering if this is a well known issues or just my damaged phone. I googled all these issues but nothing helped yet.
Phone: SM-N910U
Made in china
Date: 2015-07-08
Initially there was Android 5.0 with root (!) other than this phone was new. I didnt test it much but it had crashes on TouchWiz.
Android 5.1 issues:
I have installed latest Sweet ROM v18 with Android 5.1
First it was hard to add Google account since this application always crashed after 20-30seconds.
Also Settings -> Application -> Running crashed every 2 time i used it.
Then I was not able to use several important for me applications due to crashes: Viber, Weatherbomb, Anki Droid etc.
I did factory resets, reinstalls, nothing helps.
Thinking it is 5.1 incompatibility I have try Android 5.0 (Sweet ROM v16 and v15).
Now applications started to work except Viber. But now I had TouchWiz crashes every time I want to put something on home screen. Same crashes on Settings->Applications->Running.
At last I have try 4.4 (Sweet ROM v8.7) and everything was fine for a while. Then letters start disappearing in some application including system apps. It looks like Font rendering issue and if I change Font in setting it fixes it for some time but later it happens again.
I did all stuff like use all options in Advanced Wipe in TWRP.
Nothing helps.
I just not did Format Data, is it safe to do this?
(I remember I have lost partitioning on old S1 doing this in the past)
So I want to ask which of these options looks more related to my problem:
1. Bad ROM (I have try 4 custom and one official ROM so how other people use them then?)
2. Damaged Phone (what kind of damage can cause such random issues?)
3. There are some software from original provider or something, which can't be deleted by wipes and it reinstalls every time I setup new ROM. I can see some strange looking popup "Installing Software" after each ROM install and it installs Spotify app. If I do Factory reset it installs it again. I have try 5 ROMS 1 official and 4 custom and all they have this "feature". So maybe it installs something else what causing all these bugs. Can I do really deep cleanup to remove this stuff?
Thank you.

Related

Multiple problems updating CM10.1.1

Hello, I am new to the forum when it comes to posting but I have done lots of research and can not figure out the solution to my problems. A little about my device: VZW sgs3 SCH-i535, currently on version 4.2.2 running CM version 10.1.2-d2vzw.
I originally ran 10.1.1 and worked fine (except I had no notification sound) and have been having multiple problems ever since I tried updating to different versions. here they are:
1. after update I no longer am able to connect to google play store.
2. Unable to open and view messages and rom manager due to immediate force close.
3. I no longer have superuser app on phone but some apps (like titanium backup, LMT, EZ-Unlock, and AdAway) still request superuser access when phone reboots.
4. Lock-screen displays "no data ? tap to refresh".
I have tried multiple things to try and fix like, clearing cache and dalvik cache, restoring system from a previous backup, restored apps and system data. I was unable to find this problem anywhere else on this forum so I decided start a thread. My next step is to wipe my phone and start over unless I can get some help from you guys/gals. Any help is appreciated.
forgot to mention, when I updated the last time to the 7-24 build my phone got stuck in a bootloop which is why I ended up restoring the phone from a previous backup.
Thanks

[Q] Laggy performance after JB 4.1.2

Hello there..
I was on stock ICS.. i installed the stock JB and the performance was very laggy even worse than Honeycomb, i was advised to backup my apps via titanium backup, wipe cache and data from the cwm recovery and restore my apps again. I successfully did that and the performance was a little better but lots of apps crash and restart, the biggest problem is when i open any app specially a web browser or a game then go to home screen or use another app for a while and get back to the browser again its like i open it from the beginning "the browser tabs reloaded and if a game it restarts".. This problem was on honeycomb and was solved by installing Go Launcher and was fully solved by installing the ICS.. Is there a solution for the JB to get that performance back?
Arobase40 said:
JB is very good and much much better than HC or ICS...
So I guess your concern would be the backup/restore procedure...
When you restored from TB, did you do a full restore or just apps restoration ??? ^^
If you did a full restore : including system files and configuration, then this should be your issue...
Try to do a factory reset (no need to use cmw, just from your settings) and only restore your apps, and see if that helps ?!?!?!
As another option, use the Google or Samsung backup/restore procedure... ^^
I know, I know, Samsung Kies may suck sometime... But some other times, it may help...
Click to expand...
Click to collapse
I really appreciate u took time to read and answer so thank u so much
i backed up my apps and few system stuff like Bluetooth and wifi points and alarms.. i've been told that some apps may not be compatible with JB that's why it crash and close
so do u think i should do the backup again before the factory reset ?
Still i can't find an option to backup my apps by kies, i can only see few things to be backed like contacts and sms not the apps
and i dont know what is Google backup restore thing, i googled it but i only find apps on play store
There seems to be TRIM (or flash handling) bug in official firmware [SOLVED]
I had official ICS 4.0.2 firmware on my Galaxy Tab 7.7 phone (GT-P6800), but it becomes slow and sluggish and I was unable to do anything. Even popping up screen to accept phone call was so slow, the caller hang before I was able to do. Also writing on touch keyboard was really slow and unusable.
I tryed to reflash, I tryed Slim version of official firmware too with no luck. The system was faster, but even no apps were added (just system update through Google Play), the responsibility of the system become sluggish again (and even worse than before).
Then I recognized that even I pick firmware reset from CWM or from Settings (in Android system), my internal flash memory is not deleted and many (hidden) files remains there (one may think that internal flash was empty, because hidden files are not normally shown). As I had some applications making A LOT of (hidden) files (maps, geocaching, etc), the clues become visible to me. [I tryed to do factory reset from system and from CMW too, so there could be bug too]
To make story short, I manually deleted all files in internal memory (by running "My files", tap on Menu, and pick "Show hidden files"). This takes LOOONG and then the system become more usable, but still not enough.
And yes. There is legendary TRIM command which makes flash memory to know what portion of the flash memory is free to use. Without that even one deletes files, the flash itself does not know that the place is really free and keep data on it. When TRIM command is used, the internal FTL (Flash Translation Level) system in flash chip can use place marked by TRIM to spread writes and wear level writes to not destroy some parts of flash with excessive number of writes (they are limited to 10-100 thousands times or so). The TRIM allows FTL to breath. So what now? Android officially support TRIM since 4.3, but there is no 4.3 version of Android for Galaxy Tab 7.7 at all, only 4.1.2 (but only for East Asia officially). But this is better than nothing. Maybe Samsung put some support to 4.1 (backport?) as Samsung do for other features or (maybe) fix some other issues related to flash support? I don't know...
Then I decided to go to 4.1.2 from from here and wrote some info to the Wiki. And I reflashed, deleted cache, Dalvik cache (from CWM), then I fill up space in internal flash memory and then deleted all files from "My files". And viola! The speed is incredible again
To the end - maybe it is not necessary to go to 4.1.2, maybe just make sure you delete all files (including hidden ones). But I does not care about it. I have KIES_HOME_P6800DXMD3_P6800OLBMD3_1157844_REV00_user_low_ship.tar from URL mentioned above (no M3D DEODEXED was put on top of it). This is East region stock firmware and I happily use it in central Europe (SMS, normal call works, MMS was not tested yet). The only thing that seems to not work is support for 5GHz Wi-Fi (I don't see it in Wifi Analyzer) but I do not care and I'm enjoying full speed of my 7.7 again Sorry for long post. Just FYI.
---------- Post added at 12:22 PM ---------- Previous post was at 12:14 PM ----------
egydreamer said:
Hello there..
I was on stock ICS.. i installed the stock JB and the performance was very laggy even worse than Honeycomb, i was advised to backup my apps via titanium backup, wipe cache and data from the cwm recovery and restore my apps again. I successfully did that and the performance was a little better but lots of apps crash and restart, the biggest problem is when i open any app specially a web browser or a game then go to home screen or use another app for a while and get back to the browser again its like i open it from the beginning "the browser tabs reloaded and if a game it restarts".. This problem was on honeycomb and was solved by installing Go Launcher and was fully solved by installing the ICS.. Is there a solution for the JB to get that performance back?
Click to expand...
Click to collapse
This happens when Dalvik cache contains data about more recent applications (ie. you install one with older time mark than was before). You have to go to CWM and delete Dalvik cache (in Advanced menu). As I wrote below, there could be bug even in CWM so you may want to try 6.0.3.0 (I have this now) see link.

Woes of my Infuse

I start with a fresh wipe of my phone and then install BeanStalk with gapps (I'm currently using BS version 4.4.275 with gapps 20140105. Everything is fine for months. Then a couple of apps will start to crash a few times (the camera, dialer, browser and google apps). I've stopped using titanium backup and clockwork mod to restore my data because they were causing issues. Then the force closes become more and more frequent. I ran fix permissions and i have know clue if it helped or not. Then finally all hell breaks loose and everything begins to force close and give errors of no space left on phone. No launcher will stay open everything just bugs out. This seems to be an on going matter. It doesn't seem to resolve no matter what rom I run. I've gone through every folder sizing it and my phone is not out of space. I am getting very frustrated with my Infuse. I don't understand what some of the stuff means in my catlog file. If someone could help I'd greatly appreciate it.
i found out that Google+ and Google Drive might be the cause (such as when you upload or backup your photos to those clouds)
if you have time, go read those last 10 pages of BeanStalks, you will see what others have offered to resolve this issues
as for me, I'd do full wipe, specially format the sdcard0 (keep the Rom and Gapps to your SDcard1), and stop using the two Google services mentioned above. and use another Gapps (I am using the minimal one) Good luck!
Same problem with Unofficial CM 11.2 also
Exactly the same issue I am having with Unofficial CM 11.2 from scott.
I have been using Scott Harts Unofficial CM from 10.1 to 11.2 on my Samsung infuse and each time i notice a pattern.
Each of the above ROMs start out pretty smooth, and the phone works without any issues for 6 months or so. Then occasionally and app or two start crashing. Then in a weeks time all hell breaks loose and almost all apps start crashing such that the phone becomes unusable. Especially trebuchet starts crashing and that is the end of story.
In the past i have noticed this happens a month or so after an updated rom has been released and I used to upgrade to the new one and the cycle continues.
I am currently on the latest Unoffical CM 11_2 (Kitkat) and the appropriate Gapps installed and the same issue has happened twice.
I have tried the following to fix the issue and nothing helps
1. Clear data for trebuchet and a bunch of other apps.
2. Reinstall Gapps
3. Wipe Cache >> Wipe Dalvik Cache
4. Wipe Cache >> Wipe Dalvik Cache > install Gapps
5. Wipe Cache >> Wipe Dalvik Cache > install custom Rom >> install gapps >> wipe cache and dalvik again
The only way I have been able to get it working in the past is
1. Wipe data/factory reset > Clear Cache > clear Dalvik cache and possibly reinstall ROM and gapps (not sure, but I guess factory reset also does the trick)
So my phone is stuck in this mode and I would like to help debug the situation. Can someone help with the next steps? So that I can capture all required information before I do a factory reset .
Unable to get RSA prompt
Well I went ahead with a factory reset, installed Unofficial CM11_2 from Scott. Got the latest gapps from goo.im and phone seems normal again. But that is the expected behavior untill it starts acting up again.
I tried a lot to connect the phone through ADB and each time it remains unauthorized.
I tried on 2 different laptops, Windows 7, Windows Vista as well as Ubuntu - it always remained unauthorized and no matter what i tried ... changing USB ports , OS machines...nothing helped.
I never got the RSA signature prompt on my phone so could not do anything with ADB.
Any body has any ideas ?
hemen_kap said:
Well I went ahead with a factory reset, installed Unofficial CM11_2 from Scott. Got the latest gapps from goo.im and phone seems normal again. But that is the expected behavior untill it starts acting up again.
I tried a lot to connect the phone through ADB and each time it remains unauthorized.
I tried on 2 different laptops, Windows 7, Windows Vista as well as Ubuntu - it always remained unauthorized and no matter what i tried ... changing USB ports , OS machines...nothing helped.
I never got the RSA signature prompt on my phone so could not do anything with ADB.
Any body has any ideas ?
Click to expand...
Click to collapse
This has been an issue for a while, if the problem is showing up like this:
http://forum.xda-developers.com/showthread.php?t=2175261
Honestly haven't tried ADB with the newer stuff (namely Beanstalk), I just know that ADB as been a problem in the past for Scott's ROM's.
joel.maxuel said:
This has been an issue for a while, if the problem is showing up like this:
http://forum.xda-developers.com/showthread.php?t=2175261
Honestly haven't tried ADB with the newer stuff (namely Beanstalk), I just know that ADB as been a problem in the past for Scott's ROM's.
Click to expand...
Click to collapse
Yes, it is the same problem. Any suggestions ? How is the AOSP based Carbon ROM, any idea if it has the same issue too ?
hemen_kap said:
Yes, it is the same problem. Any suggestions ? How is the AOSP based Carbon ROM, any idea if it has the same issue too ?
Click to expand...
Click to collapse
Not sure about the other ROM's. I could go on a flashing journey, but I have two new devices I'm getting adjusted to right now. If you are not tied down to CM (don't know if it's your DD), I would suggest trying Carbon or CyanFox.
Me, I didn't need ADB that much at the time so I stuck with what I have. Not a solution, but I hope you find a ROM that works (partnered with a minimal gapps).
joel.maxuel said:
Not sure about the other ROM's. I could go on a flashing journey, but I have two new devices I'm getting adjusted to right now. If you are not tied down to CM (don't know if it's your DD), I would suggest trying Carbon or CyanFox.
Me, I didn't need ADB that much at the time so I stuck with what I have. Not a solution, but I hope you find a ROM that works (partnered with a minimal gapps).
Click to expand...
Click to collapse
Unfortunately the infuse is the only phone I have (so my DD)...but the lure to test the ADB on carbon is also compelling for me. Let me try moving to a non smart phone and try this out.
OK. So i installed the Carbon KK nightly, and encountered the same issue. adb devices always lists the phone as
0123456789ABCDEF unauthorized.
Also i never received the rsa prompt...
Moreover the device key seems to suggest it is some default value as compared to an actual device key.
Got it Working !!!
Ok so finally got it working.
I moved away from Scott's Unofficial CM11_2 on my daily driver and moved to Carbon ROM. Loving the new rom so far.
Once i moved to this ROM, I started adb on my desktop (adb kill-server, adb start-server) and was waiting
then on phone enabled Developer options and Android debugging over USB and connected the phone to desktop, and zingggg I get the RSA prompt.
One important thing it read is that you phone should be unlocked when you connect it to your desktop, so in case you have things like PIN or gestures that lock your screen....ensure that your screen is not locked when the phone is being connected.
Not sure if this was the issue or if it was the CM rom,,,but issue is resolved, I am loving Carbon...so not going back to CM to check the lockscreen theory....but worth a try for someone who is pulling his/her hair out like i was.
Ciao !!!
---------- Post added at 05:00 PM ---------- Previous post was at 04:41 PM ----------
missed mentioning that do not worry about the device id of 0123456789ABCDEF....i noticed it does not change for me even when adb connects properly.
It is the unauthorised state that needs to change to device.
What's the default launcher on Carbon, or does it give you a choice like Beanstalk?
Will be retiring the Infuse soon, so am thinking on what ROM to put on when I go to sell it (or give away). The requirement is that is not overwhelming to a new user. Cyanogenmod has a lot of customization, but it doesn't necessarily get in the way. I'd call it borderline overwhelming. Beanstalk is quite overwhelming, because you are forced to pick a launcher right from the beginning (even though I like it for the Jellybean qualities).
Because of these, I just may return it to stock, but have it rooted and with CWM.
joel.maxuel said:
What's the default launcher on Carbon, or does it give you a choice like Beanstalk?
Will be retiring the Infuse soon, so am thinking on what ROM to put on when I go to sell it (or give away). The requirement is that is not overwhelming to a new user. Cyanogenmod has a lot of customization, but it doesn't necessarily get in the way. I'd call it borderline overwhelming. Beanstalk is quite overwhelming, because you are forced to pick a launcher right from the beginning (even though I like it for the Jellybean qualities).
Because of these, I just may return it to stock, but have it rooted and with CWM.
Click to expand...
Click to collapse
I do not see any option to select a launcher like Scotts CM had. So i guess there is no direct option to select it.
Quick search in the running apps shows Launcher 3 running, and apk also available in the priv-app folder in rom, so can conclude launcher is Launcher3.
I did not find it overwhelming in any way.
-Hemen
hemen_kap said:
I do not see any option to select a launcher like Scotts CM had. So i guess there is no direct option to select it.
Quick search in the running apps shows Launcher 3 running, and apk also available in the priv-app folder in rom, so can conclude launcher is Launcher3.
I did not find it overwhelming in any way.
-Hemen
Click to expand...
Click to collapse
I flashed it last night (latest nightly), and it gave me the option of either Launcher3 or Google Now Launcher. I think if someone who was new to the device would be stumped a little by this, but would probably select the Google Now one (the question would be would they press once or always) and be done with it.
Having something recognizable runs at an advantage here compared to Beanstalk, where, unless you know CyanogenMod (or have played with a lot of launchers) you wouldn't know what to select. That would be overwhelming.
Anyway, I wiped the data again, breezed through setup (skipped everything but language and time zone), so it's all ready to go. If need be I can get them set up with a network and Google account before I throw them to the wind.
EDIT:
I see why I got the prompt ... I used the Paranoid Android micro apps package, which includes ... the Google Now Launcher.
hemen_kap said:
Exactly the same issue I am having with Unofficial CM 11.2 from scott.
I have been using Scott Harts Unofficial CM from 10.1 to 11.2 on my Samsung infuse and each time i notice a pattern.
Each of the above ROMs start out pretty smooth, and the phone works without any issues for 6 months or so. Then occasionally and app or two start crashing. Then in a weeks time all hell breaks loose and almost all apps start crashing such that the phone becomes unusable. Especially trebuchet starts crashing and that is the end of story.
In the past i have noticed this happens a month or so after an updated rom has been released and I used to upgrade to the new one and the cycle continues.
I am currently on the latest Unoffical CM 11_2 (Kitkat) and the appropriate Gapps installed and the same issue has happened twice.
I have tried the following to fix the issue and nothing helps
1. Clear data for trebuchet and a bunch of other apps.
2. Reinstall Gapps
3. Wipe Cache >> Wipe Dalvik Cache
4. Wipe Cache >> Wipe Dalvik Cache > install Gapps
5. Wipe Cache >> Wipe Dalvik Cache > install custom Rom >> install gapps >> wipe cache and dalvik again
The only way I have been able to get it working in the past is
1. Wipe data/factory reset > Clear Cache > clear Dalvik cache and possibly reinstall ROM and gapps (not sure, but I guess factory reset also does the trick)
So my phone is stuck in this mode and I would like to help debug the situation. Can someone help with the next steps? So that I can capture all required information before I do a factory reset .
Click to expand...
Click to collapse
Hi,
I was using CM 10.1 from Scott for like a year and didn't have any trouble at all, really the best ROM. Only had two small problems: wouldn't film on 720p without bugging, and MHL to HDMI was not working.
Now I installed CM 11, with latest gapps ( didn't know there was a CM11.2 ), and camera issue on filming is the same. But now it's worse, battery life is lasting half the time it was before, and gallery is crap, bugging every time. Did you have the same issues? Tell me the post of CM11.2 please..
Sent from my SGH-I997 using XDA Free mobile app
jloibman said:
Now I installed CM 11, with latest gapps ( didn't know there was a CM11.2 ), and camera issue on filming is the same. But now it's worse, battery life is lasting half the time it was before, and gallery is crap, bugging every time. Did you have the same issues? Tell me the post of CM11.2 please..
Click to expand...
Click to collapse
Not sure about this, but I think CM 11.2 is referred to as KitKat 4.4.4, which would be latest in the CM thread. So you are probably already running it.
Sent from my Asus MeMO Pad 8"
jloibman said:
Hi,
I was using CM 10.1 from Scott for like a year and didn't have any trouble at all, really the best ROM. Only had two small problems: wouldn't film on 720p without bugging, and MHL to HDMI was not working.
Now I installed CM 11, with latest gapps ( didn't know there was a CM11.2 ), and camera issue on filming is the same. But now it's worse, battery life is lasting half the time it was before, and gallery is crap, bugging every time. Did you have the same issues? Tell me the post of CM11.2 please..
Sent from my SGH-I997 using XDA Free mobile app
Click to expand...
Click to collapse
apart from the issues that i mentioned - my experience with CM 11.2 has been great. There are some obvious things like MHL etc that do not work, but those are known issues.
joel.maxuel said:
I flashed it last night (latest nightly), and it gave me the option of either Launcher3 or Google Now Launcher. I think if someone who was new to the device would be stumped a little by this, but would probably select the Google Now one (the question would be would they press once or always) and be done with it.
Having something recognizable runs at an advantage here compared to Beanstalk, where, unless you know CyanogenMod (or have played with a lot of launchers) you wouldn't know what to select. That would be overwhelming.
Anyway, I wiped the data again, breezed through setup (skipped everything but language and time zone), so it's all ready to go. If need be I can get them set up with a network and Google account before I throw them to the wind.
EDIT:
I see why I got the prompt ... I used the Paranoid Android micro apps package, which includes ... the Google Now Launcher.
Click to expand...
Click to collapse
You can download the Nova Launcher from the google play store if you want to have the same experience as with Scotts Beanstalk. I love the carbon ROM but I am so accustomed to the Nova launcher that I cant live without it.
hemen_kap said:
Exactly the same issue I am having with Unofficial CM 11.2 from scott.
I have been using Scott Harts Unofficial CM from 10.1 to 11.2 on my Samsung infuse and each time i notice a pattern.
Each of the above ROMs start out pretty smooth, and the phone works without any issues for 6 months or so. Then occasionally and app or two start crashing. Then in a weeks time all hell breaks loose and almost all apps start crashing such that the phone becomes unusable. Especially trebuchet starts crashing and that is the end of story.
In the past i have noticed this happens a month or so after an updated rom has been released and I used to upgrade to the new one and the cycle continues.
I am currently on the latest Unoffical CM 11_2 (Kitkat) and the appropriate Gapps installed and the same issue has happened twice.
I have tried the following to fix the issue and nothing helps
1. Clear data for trebuchet and a bunch of other apps.
2. Reinstall Gapps
3. Wipe Cache >> Wipe Dalvik Cache
4. Wipe Cache >> Wipe Dalvik Cache > install Gapps
5. Wipe Cache >> Wipe Dalvik Cache > install custom Rom >> install gapps >> wipe cache and dalvik again
The only way I have been able to get it working in the past is
1. Wipe data/factory reset > Clear Cache > clear Dalvik cache and possibly reinstall ROM and gapps (not sure, but I guess factory reset also does the trick)
So my phone is stuck in this mode and I would like to help debug the situation. Can someone help with the next steps? So that I can capture all required information before I do a factory reset .
Click to expand...
Click to collapse
OK the exact same problem has started again today on Carbon ROM. Wonder if this is a Cyanogen thing, as that seems to be common between the two.
Anyone else facing this ?
-Hemen
hemen_kap said:
OK the exact same problem has started again today on Carbon ROM. Wonder if this is a Cyanogen thing, as that seems to be common between the two.
Anyone else facing this ?
Click to expand...
Click to collapse
Hmm, don't think I kept a ROM on my Infuse long enough to encounter this problem (except for my several months with CM 10.1, no issues). As for other phones, I use Jellybean on my semi-retired HTC and did not have this problem (closest I came was when I tried out Fly-On mod - lag closures often). But I don't think It's a Jellybean problem.
I think (and this may have been covered already) this has to do with the piddly datadata partition filling up. One way to check is open a terminal emulator (app on the phone of adb shell) and type:
Code:
df
Look for datadata in that listing. If it is in the 90% range, that spells trouble. If that is the case, you could try one of two solutions.
I don't know what possessed the developers to separate the data partitions in KitKat (I know, for "performance reasons") but leave 1/2 a GB for it. Lower end phones these days give you twice that.
Over the past few years or so I've installed ROMs going back to ICS. 99% of the time there was absolutely no issue. I habitually do a (1) factory wipe, (2) dalvik wipe, (3) system format, (4) sdcard0 format, (5) install ROM zip, (6) install gapps, (7) wipe cache and (8) wipe dalvik.
In the hundreds of ROMs I've installed and tested, 1 or 2 were bad compiles, and everyone soon knew it. They were immediately removed from any host site. So, if you're having issues, (1) install you ROM as above, (2) perhaps install a smaller gapps, and/or (3) check that you're not overloading your phone from the PlayStore.
The last and rarest issue could be your phone, but rule of thumb that works 99% of the time is: (1) assume it's always your fault first, and (2) read, read, read, read, read.

[Q] "Unfortunately, System UI has stopped." after OTA to LRY47I

After OTA update from LRX22C to LRY47I, device reboots with:
"Android is starting... Optimizing app xx of xx." (few minutes)
"Starting apps." (few seconds) "Unfortunately, System UI has stopped. Report/OK"
Whatever is pressed, pop-up just reappears.
Clearing cache from recovery restarts app optimization, but error persists.
Basically it's unusable but everything works in the background.
If e-mail arrives, notification sound is heard. Already set alarms work. Notification LED works.
Device is without any modifications, bootloader is locked and usb debugging isn't enabled.
Is there any way to access data?
Is sideloading customized kernel with usb debugging possible with locked bootloader?
Can application for wi-fi access be pushed via google play with preconfigured options and started automagically?
Anyone tried to rescue data after factory reset with dumping disk image and doing forensics?
Any other ideas are welcome.
Btw, there is a thread on Google's Nexus support group were users reported same issue:
(as a new user I can't post direct link here so search for "Android 5.1 is Here!" on google)
From one message it looks as if they are working on this but there was no official answer yet.
Have you pressed playstore? Id a similar problem and it was a playstore system app needed to be updated. Got a message when pressed playstore
zerosum0 said:
Have you pressed playstore? Id a similar problem and it was a playstore system app needed to be updated. Got a message when pressed playstore
Click to expand...
Click to collapse
I wish it would be that simple. There isn't anything on the screen except pop-up.
Hi,
I've just updated from 5.0.1 to 5.1 (Nexus 5) and I'm having the same problem. The device won't go past a black screen with the error popping up every time.
I have tried wiping the cache twice but the problem persists. I don't want to factory reset because I haven't backed up my data in ages and I'm unable to retrieve that data via USB or whatever.
I believe the problem is caused by the launcher (stock in my case), when attempting to draw the wallpaper based on the info posted in Google's productforums by another user who had the same problem (xda won't let me post the URL since my account has too few posts).
I thought of sideloading a launcher from the recovery menu, considering that maybe it will be able to draw the wallpaper and the other stuff, but I don't know if that will work as I think.
Any ideas, please? Right now my Nexus is software bricked.
heatley said:
Hi,
I've just updated from 5.0.1 to 5.1 (Nexus 5) and I'm having the same problem. The device won't go past a black screen with the error popping up every time.
I have tried wiping the cache twice but the problem persists. I don't want to factory reset because I haven't backed up my data in ages and I'm unable to retrieve that data via USB or whatever.
I believe the problem is caused by the launcher (stock in my case), when attempting to draw the wallpaper based on the info posted in Google's productforums by another user who had the same problem (xda won't let me post the URL since my account has too few posts).
I thought of sideloading a launcher from the recovery menu, considering that maybe it will be able to draw the wallpaper and the other stuff, but I don't know if that will work as I think.
Any ideas, please? Right now my Nexus is software bricked.
Click to expand...
Click to collapse
i had the same problem. i think it was a rogue setting in an app. all fixed now.
Go to settings>apps>system ui and clear the cache and restart the phone. It worked for me
---------- Post added at 06:49 PM ---------- Previous post was at 06:45 PM ----------
fpga said:
After OTA update from LRX22C to LRY47I, device reboots with:
"Android is starting... Optimizing app xx of xx." (few minutes)
"Starting apps." (few seconds) "Unfortunately, System UI has stopped. Report/OK"
Whatever is pressed, pop-up just reappears.
Clearing cache from recovery restarts app optimization, but error persists.
Basically it's unusable but everything works in the background.
If e-mail arrives, notification sound is heard. Already set alarms work. Notification LED works.
Device is without any modifications, bootloader is locked and usb debugging isn't enabled.
Is there any way to access data?
Is sideloading customized kernel with usb debugging possible with locked bootloader?
Can application for wi-fi access be pushed via google play with preconfigured options and started automagically?
Anyone tried to rescue data after factory reset with dumping disk image and doing forensics?
Any other ideas are welcome.
Btw, there is a thread on Google's Nexus support group were users reported same issue:
(as a new user I can't post direct link here so search for "Android 5.1 is Here!" on google)
From one message it looks as if they are working on this but there was no official answer yet.
Click to expand...
Click to collapse
Go to settings>apps>system ui and clear the cache and restart the phone. It worked for me
Gekko2 said:
i had the same problem. i think it was a rogue setting in an app. all fixed now.
Click to expand...
Click to collapse
But what did you do? I can't do anything, it won't show the app drawer, it won't even let me enter the PIN for the sim card. Either I do stuff from recovery or nothing, and wiping the cache didn't solve it.
heatley said:
But what did you do? I can't do anything, it won't show the app drawer, it won't even let me enter the PIN for the sim card. Either I do stuff from recovery or nothing, and wiping the cache didn't solve it.
Click to expand...
Click to collapse
i was getting the same error loop and i was trapped in the loop with no way out.
here's what i did -
1. wiped cache partition, NO factory wipe - did this 2X - problem persisted.
2. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps and load all app settings backup files - problem persisted.
3. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps. this time i did not load my app settings backup files (Nova Launcher Prime, Fancy Widgets Unlocker, Calendar Status Pro, eWeather HD, Deliveries Package Tracker) on the hunch that perhaps there was an incompatible conflicting setting with 5.1 UI and one of the old app settings backups. AND i seemed to remember that the problem started as soon as i loaded the Calendar Status Pro backup settings file. i loaded all of the backup app settings files except for that one and had no problems. then i deleted that old backup file and started fresh with Calendar Status Pro and i've had no problems since.
so my guess is that you need to do a factory wipe and then reinstall all apps fresh. there may be an old setting from an old app that's conflicting with 5.1.
this is probably not what you wanted to hear but my fix required a hard reset and then starting fresh with the culprit app. yes it's a PIA and i spent most of the afternoon and my battery life fixing this problem.
let us know what you discover.
good luck!
I had the same problem: Seems that Calendar Status Pro is causing these issues.
This seems to be a huge problem with Nexus 5 and Nexus 6 users. You can see the complaints in Google's product forum.
Google Product Forums regarding the random reboots
On Android 5.1 I have been getting random reboots. There is no way to predict when it will happen. First time I was sending a message through line and phone went to a boot loop. I thought the power button was broken/stuck. Eventually it stopped boot looping and went through optimizing apps (I think i was holding down the power button). I thought I had a bad flash so i flashed the stock android 5.1 LRY47I through fastboot using the most recent usb drivers. Also wiped the device/set to default. Worked for a while and got Google Play and Gapps errors. Again I flashed the image through fastboot, reformatted/set to default settings in recovery. The third time I was getting gapps errors again so I reflashed/reformatted image through fastboot manually and not using the flash-all.bat. It seemed to work and put in all my settings again. Again I was looking at my phone, put it down, the screen was fading for sleep mode and then it boot looped and got it working and again went to optimizing apps. It booted then 2 minutes later it happened again when swiping apps away. Then a 3rd time. Clearing the Ui seemed to temporarily stop the boot loops. I am using a N5 unlocked, stock android. I thought it was a hardware problem until I saw a large number of users having the same issue on two different devices. Is there any way to create a system log to track down this problem? Thank you for suggesting the UI cache thing, but I am assuming it will boot loop/optimize apps again soon. This seems to be a huge problem for users. I hope this will be fixed soon.
chrisinsocalif said:
This seems to be a huge problem with Nexus 5 and Nexus 6 users. You can see the complaints in Google's product forum.
Google Product Forums regarding the random reboots
On Android 5.1 I have been getting random reboots. There is no way to predict when it will happen. First time I was sending a message through line and phone went to a boot loop. I thought the power button was broken/stuck. Eventually it stopped boot looping and went through optimizing apps (I think i was holding down the power button). I thought I had a bad flash so i flashed the stock android 5.1 LRY47I through fastboot using the most recent usb drivers. Also wiped the device/set to default. Worked for a while and got Google Play and Gapps errors. Again I flashed the image through fastboot, reformatted/set to default settings in recovery. The third time I was getting gapps errors again so I reflashed/reformatted image through fastboot manually and not using the flash-all.bat. It seemed to work and put in all my settings again. Again I was looking at my phone, put it down, the screen was fading for sleep mode and then it boot looped and got it working and again went to optimizing apps. It booted then 2 minutes later it happened again when swiping apps away. Then a 3rd time. Clearing the Ui seemed to temporarily stop the boot loops. I am using a N5 unlocked, stock android. I thought it was a hardware problem until I saw a large number of users having the same issue on two different devices. Is there any way to create a system log to track down this problem? Thank you for suggesting the UI cache thing, but I am assuming it will boot loop/optimize apps again soon. This seems to be a huge problem for users. I hope this will be fixed soon.
Click to expand...
Click to collapse
i bet many problems are the result of incompatible apps/settings. mine was. try a fresh device with no apps installed and see if you get the same errors. it's easy to blame Google/Android/Lollipop but i don't think you can blame them if you install a rogue/incompatible/conflicting app or setting. Developers are not perfect and they often do not update their apps. the OS is only as stable as what you load onto it.
---------- Post added at 01:39 AM ---------- Previous post was at 01:37 AM ----------
alephh said:
I had the same problem: Seems that Calendar Status Pro is causing these issues.
Click to expand...
Click to collapse
tell me more. did you load the app backup file? how did you fix? fresh app settings?
try a fresh device with no apps installed and see if you get the same errors.
Click to expand...
Click to collapse
I did, fresh install with wipe/default and when I typed in my email address and not restoring from saved profile got a Google Play Services and Gapps error before anything was installed. The flash was through fastboot. Plus the HUGE number of users getting the reboot/optimization problem in the Google forums affecting the Nexus 5 & Nexus 6, it's definitely the software.
Gekko2 said:
i was getting the same error loop and i was trapped in the loop with no way out.
here's what i did -
1. wiped cache partition, NO factory wipe - did this 2X - problem persisted.
2. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps and load all app settings backup files - problem persisted.
3. hard reset device wipe back to factory state, then synced Google data, and reinstalled all apps. this time i did not load my app settings backup files (Nova Launcher Prime, Fancy Widgets Unlocker, Calendar Status Pro, eWeather HD, Deliveries Package Tracker) on the hunch that perhaps there was an incompatible conflicting setting with 5.1 UI and one of the old app settings backups. AND i seemed to remember that the problem started as soon as i loaded the Calendar Status Pro backup settings file. i loaded all of the backup app settings files except for that one and had no problems. then i deleted that old backup file and started fresh with Calendar Status Pro and i've had no problems since.
so my guess is that you need to do a factory wipe and then reinstall all apps fresh. there may be an old setting from an old app that's conflicting with 5.1.
this is probably not what you wanted to hear but my fix required a hard reset and then starting fresh with the culprit app. yes it's a PIA and i spent most of the afternoon and my battery life fixing this problem.
let us know what you discover.
good luck!
Click to expand...
Click to collapse
Thanks for the post. I thought the same, that some app must be causing trouble due to some misconfiguration. I've tried booting in safe mode and the problem persists. I'll try a couple things via ADB and if not I'll give up, lose all my data and wipe to factory state.
Hi All,
I'm the developer of Calendar Status
I'm not sure yet if my app is the cause for the issue but Ill happy to assist with whatever I can.
I tried to look for LRY47I but couldn't find anything .. (I did find LMY471 but not LRY471, is it typo?)
Did anyone install fresh copy (Downloaded from Play Store) and get systemui crash ?
Does anyone who restored a backup file and got this crash still have the backup file ? (can be found under sd-card/calendarstatus/preferencesBackup.xml the other files aren't relevant)
In case it's relevant, I didn't/don't have Calendar Status installed in my device yet I suffer from the System UI error.
heatley said:
In case it's relevant, I didn't/don't have Calendar Status installed in my device yet I suffer from the System UI error.
Click to expand...
Click to collapse
Well
I know it isn't "Calendar Status bug", it is definitely an Android bug which is triggered by one of the configurations in Calendar Status (and in some other apps too)
---------- Post added at 06:32 PM ---------- Previous post was at 06:22 PM ----------
I suspect this to be due to 'transparent icon'.
Is anyone who experienced the crash can confirm he had an application (any application) with transparent icon ? (transparent isn't like 'no icon', it looks like an empty spot on the status bar)
I know from one of the backup files which were sent to me it is the case, and might be why the app crashed after restore (the default is white icon while the backup file has transparent icon selected)
SagiLo said:
Well
I know it isn't "Calendar Status bug", it is definitely an Android bug which is triggered by one of the configurations in Calendar Status (and in some other apps too)
---------- Post added at 06:32 PM ---------- Previous post was at 06:22 PM ----------
I suspect this to be due to 'transparent icon'.
Is anyone who experienced the crash can confirm he had an application (any application) with transparent icon ? (transparent isn't like 'no icon', it looks like an empty spot on the status bar)
I know from one of the backup files which were sent to me it is the case, and might be why the app crashed after restore (the default is white icon while the backup file has transparent icon selected)
Click to expand...
Click to collapse
i'm currently using transparent icon with no problems. my guess is problem is a specific font/size/number of events configuration is the culprit.
Gekko2 said:
i'm currently using transparent icon with no problems. my guess is problem is a specific font/size/number of events configuration is the culprit.
Click to expand...
Click to collapse
It was a long shot...
The log doesn't say much (thank you Google).
Ill try keep looking for the issue, if anyone have more info ill be happy to get it. (backup files / scenarios to reproduce / any thoughts..)
Bug was found (and submitted to Android issues)
https://code.google.com/p/android/issues/detail?id=163385&thanks=163385&ts=1428445417
What happened was a different notification (the one shown when no events available, like when setting the events interval to small value) was built in a specific way (as described in the bug).
The restore actually restored the interval value and this is why this bug happened after restore.
I believe there are more apps doing the same as I did (it should be fine), I hope the bug will help them to fix the issue (it is an easy workaround).
Thanks for the assistance guys.
SagiLo said:
Hi All,
I'm the developer of Calendar Status
I'm not sure yet if my app is the cause for the issue but Ill happy to assist with whatever I can.
I tried to look for LRY47I but couldn't find anything .. (I did find LMY471 but not LRY471, is it typo?)
Did anyone install fresh copy (Downloaded from Play Store) and get systemui crash ?
Does anyone who restored a backup file and got this crash still have the backup file ? (can be found under sd-card/calendarstatus/preferencesBackup.xml the other files aren't relevant)
Click to expand...
Click to collapse
It was a typo, should've been LMY47I.

[Q] App Changes with Nougat?

Hello everyone,
today i switched from the german XEG MM Firmware to the latest BTU Nougat one, all with CSC change factory reset and re partition to get the CSC into effect. Had to factory reset anyways, since i always do it after some months, so why not update and test Nougat, while at it.
While everything except VoLTE/WifiCall (which are to be expected not working) works perfectly, i do however have a small problem with 1 App only, namely WhatsApp.
I've done a Cloud and Local Backup before the Update and neither are restoring on the Nougat OS, tested with older / same and even a newer beta from the APK itself.
The backup is recognized in size and according to the SQL extract should not be corrupted, haven't seen through every chat though (Cloud Backup size 660MB, chat file 22MB <- too big maybe?).
So my question is, does anyone have the same problem as i do? Is it a Nougat Filesystem / WhatsApp Database Key change due to the upgrade?
If you had the problem aswell, did you solve it without a downgrade or am i alone with it? The MM Key works on local backup, though i haven't yet pulled a "new" key to verify yet.
Tried:
Install various APK's, older/newer and same version
Factory Reset w/ clearing cache via recovery mode after flashing
Give the app permissions before launching
Remove Google Account to restore from local backup
Since i now have to wait 13h to verify with their servers again due to my personal troubleshoot, i figured i could ask here
I'm grateful for any tips, otherwise i might downgrade to MM again and hope the problem fixes itself, though i'd like to have the features of Nougat now and not in 2-3months, given previous release schedules of my carrier.
edit:
- I've just had an idea, while you use your phone number to verify. Mine does not display under the phone settings -> Device information -> Own Number. This might be due to the CSC change, but should not be relevant, since the actual process is done via messaging right?
Some additions to above text.

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