Can not update from 5.0.2 Galaxy S6 - Galaxy S6 Q&A, Help & Troubleshooting

Hi guys,
I just bought S6 and here are problems that I encountered:
Phone is unbranded, sim-locked, I performed factory reset too (soft).
1. Firmware installed is 5.0.2 and I wanted to update to 5.1.1 but there is no option in About Device -> Software update. This button is simply missing ! First time I see something like this
2. I did soft factory reset again, still missing.
3. I wanted to do hard reset but after holding up volume up+home+power and selecting factory reset option I get "No command" message and phone reboots to normal operation.
4. Smart Switch nor Kies sees my phone. Phone is detected by windows and I can access the storage. (I tried with all of the USB modes)
Has anyone encountered things like that ?
Lukasz

Sounds like a clone

dogan2010 said:
Sounds like a clone
Click to expand...
Click to collapse
Can I check it ? I can connect to galaxy apps though...

Hmmm download antutu ...do a test .post screenshot and we know if its a clone or not

Simple to find the clone or original. . Are you able go to download mode by after power off vol down + home + power key
Sent from my SM-N920C using Tapatalk

sendhiloo7 said:
Simple to find the clone or original. . Are you able go to download mode by after power off vol down + home + power key
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
Ive seen clones who enter in download mode that way... the most acurate way is antutu or any benchmark

Take time Phone INFO because you see more.
In a fake as well as other hardware is installed.

Related

[Q] Samsung Galaxy Ace not coming up

Hi everyone,
I've got a BIG problem
I have a Galaxy Ace. A friend of mine played with it and Since then the phone is kinda dead
When I press the On/Off button, a series of vertical color bars appear on the screen (filling 2/3 of screen) [See attached]
Screen reduces the brightness in 5 secs
Then nothing happens and phone does not respond to any key combination
When I combine volume down with power buttons, the same thing happens although this time the phone camera flashes once!
Using the Volume up button gives me two flashes!
By the way, Odin recognize the phone on a COM port, but I don't know what I can do with that?
I also tried ADB REBOOT RECOVERY command in Android SDK as recommended by someone in here. It says DEVICE NOT FOUND
Does anyone have any idea how can I restore the phone to a normal state?
Appreciate your help
mehran167 said:
Hi everyone,
I've got a BIG problem
I have a Galaxy Ace. A friend of mine played with it and Since then the phone is kinda dead
When I press the On/Off button, a series of vertical color bars appear on the screen (filling 2/3 of screen) [See attached]
Screen reduces the brightness in 5 secs
Then nothing happens and phone does not respond to any key combination
When I combine volume down with power buttons, the same thing happens although this time the phone camera flashes once!
Using the Volume up button gives me two flashes!
By the way, Odin recognize the phone on a COM port, but I don't know what I can do with that?
I also tried ADB REBOOT RECOVERY command in Android SDK as recommended by someone in here. It says DEVICE NOT FOUND
Does anyone have any idea how can I restore the phone to a normal state?
Appreciate your help
Click to expand...
Click to collapse
any Ideas? I'm very worried about the phone
Try holding homescreenbutton and on key. Recovery menu should turn up. Then perform a hard reset
I just bricked my ace today and there was no way I was able to fix it, the closest I got was getting the device into a 'connecting' state in the samsung kies software but didn't got any further, no screen no nothing..
Eventually I went back to the store and they replaced it without asking too many questions, I told them it died while doing a factory reset.
Sent from my GT-S5830 using XDA App
Yes looks like the ACE still got problems, my friend's ACE also hangs alot.
My problem is that I can't see anything on the scree (see pic above) I dpn't know what state the handset is in!!!
Any one has a link to a recent firmware for ACE that works?
Weird, don't know if the resistor trick that works on the Galaxy S could also apply on this model ?
http://forum.xda-developers.com/showthread.php?t=819551
Bricked...!!!!
Guys,
i was using the ClockWork mod rom manager
i was trying to backup the current gingerbread 2.3.4 rom
n den suddenly the phone switched off
now its not turning on
i tried pressin the
VOL DOWN + HOME+ POWER KEY
inorder to go to download mode n re-flash it but
nothing appears on the screen
the phone is not responding at all
my cell was rooted
plz someone help me.......plzzz
im stuck!!!
racerronny said:
Guys,
i was using the ClockWork mod rom manager
i was trying to backup the current gingerbread 2.3.4 rom
n den suddenly the phone switched off
now its not turning on
i tried pressin the
VOL DOWN + HOME+ POWER KEY
inorder to go to download mode n re-flash it but
nothing appears on the screen
the phone is not responding at all
my cell was rooted
plz someone help me.......plzzz
im stuck!!!
Click to expand...
Click to collapse
Rom manager? If so your phone is dead. Do you honestly think selecting software meant for another device will work? Rom manager does not support the galaxy ace, yet. You've now ruined the partitions and so far noone has managed to get a successful unbrick. Make up a bull**** story and hope you get the phone fixed in warranty. Tata.
Sent from my GT-S5830 using XDA App
same prob
racerronny said:
Guys,
i was using the ClockWork mod rom manager
i was trying to backup the current gingerbread 2.3.4 rom
n den suddenly the phone switched off
now its not turning on
i tried pressin the
VOL DOWN + HOME+ POWER KEY
inorder to go to download mode n re-flash it but
nothing appears on the screen
the phone is not responding at all
my cell was rooted
plz someone help me.......plzzz
im stuck!!!
Click to expand...
Click to collapse
heyyy the same thing happened to me also...... is ther any other way 2 get my phone working???? some body helppp meee pplzzzzzz
oh,I don't want to meet the same problem,god
???
artemis102 said:
oh,I don't want to meet the same problem,god
Click to expand...
Click to collapse
cant i do any thing now with my phone???? aint there any way 2 unbrick my phone nw?????

[Q] Fake Galaxy Note 2 not loading

Hi guys,
I've got a replica of a Galaxy Note 2 5 months ago. It worked alright till today, when I turned it off to replace the battery and it never loaded back.
It's rooted. When I try to enter recovery mode, only the dead droid with the red triangle appears.
I've changed the battery again. Waited for a long time, but it never passes the samsung logo.
Can someone help me with it?
edcolen said:
Hi guys,
I've got a replica of a Galaxy Note 2 5 months ago. It worked alright till today, when I turned it off to replace the battery and it never loaded back.
It's rooted. When I try to enter recovery mode, only the dead droid with the red triangle appears.
I've changed the battery again. Waited for a long time, but it never passes the samsung logo.
Can someone help me with it?
Click to expand...
Click to collapse
HY,this is because of the battery you changed.Now you need to access a small menu that will allow you to solve your problem.That image means you are in recovery and now you will need to press volume up and power and that menu will appear,in it tap clockworkmod update.zip (this will reset your battery stats).Please press thanks if i helped.
footstool toisedt
johnyvlad said:
HY,this is because of the battery you changed.Now you need to access a small menu that will allow you to solve your problem.That image means you are in recovery and now you will need to press volume up and power and that menu will appear,in it tap clockworkmod update.zip (this will reset your battery stats).Please press thanks if i helped.
Click to expand...
Click to collapse
So the problem is caused by the battery change? It never happened before. Anyway, thanks for trying to help. Unfortunately, when i'm on that screen with the red triangle, nothing happens. I've tried lots of combinations of the hard buttons, but no menu appears. Is there an specific order of pressing, or time? Can you give me detailed information on the process?
edcolen said:
So the problem is caused by the battery change? It never happened before. Anyway, thanks for trying to help. Unfortunately, when i'm on that screen with the red triangle, nothing happens. I've tried lots of combinations of the hard buttons, but no menu appears. Is there an specific order of pressing, or time? Can you give me detailed information on the process?
Click to expand...
Click to collapse
HY,try to hold power+v up the same time,till you get the message,if not,i knew that some samsung devices needed to press power,v up or v down(i cant remember) + home,try these and reply back.
johnyvlad said:
HY,try to hold power+v up the same time,till you get the message,if not,i knew that some samsung devices needed to press power,v up or v down(i cant remember) + home,try these and reply back.
Click to expand...
Click to collapse
Well, no success. I turn on the phone holding v up + power. It starts with a "recovery msg" below. Then it enters the screen with the red triangle. On that screen, nothing happens. I did as you told, and tried the following combinations: v up + power, v down + power, v up + home + power, and v down + home + power, for 20 seconds each try, and still, the same screen, no menu, no msg.
I have to mention again that it's a fake galaxy note 2, not a real samsung one.
Any other directions?
edcolen said:
Well, no success. I turn on the phone holding v up + power. It starts with a "recovery msg" below. Then it enters the screen with the red triangle. On that screen, nothing happens. I did as you told, and tried the following combinations: v up + power, v down + power, v up + home + power, and v down + home + power, for 20 seconds each try, and still, the same screen, no menu, no msg.
I have to mention again that it's a fake galaxy note 2, not a real samsung one.
Any other directions?
Click to expand...
Click to collapse
HY,can you reach recovery( TWRP,CWM) ?
johnyvlad said:
HY,can you reach recovery( TWRP,CWM) ?
Click to expand...
Click to collapse
How can I reach it?
I'm kinda new to this thing.
edcolen said:
How can I reach it?
I'm kinda new to this thing.
Click to expand...
Click to collapse
HY,the recovery that you went in was the stock,you said that you are rooted,and i assume you also have a custom recovery,where you flash roms,kernells,etc.I suggest that you should press v up +power+home,and release all 3 when the device model appears(galaxy note 2),if you can reach that make a backup of the device,and after you did it delete cache,dalvik from recovery and restore he backup.
johnyvlad said:
HY,the recovery that you went in was the stock,you said that you are rooted,and i assume you also have a custom recovery,where you flash roms,kernells,etc.I suggest that you should press v up +power+home,and release all 3 when the device model appears(galaxy note 2),if you can reach that make a backup of the device,and after you did it delete cache,dalvik from recovery and restore he backup.
Click to expand...
Click to collapse
Well, I remember using only a windows software to root. "Super One Click" if I'm not mistaken. The process was really simple, and i didn't do anything other then some clicks to root. No rom, kernell, backup or other stuff. It was simple, so that's why I did it.
About the phone, releasing the buttons still takes me to the red triangle screen. Using the v down instead of v up takes me to factory menu. The volume buttons only navigate through the options, but nothing selects them.
edcolen said:
Well, I remember using only a windows software to root. "Super One Click" if I'm not mistaken. The process was really simple, and i didn't do anything other then some clicks to root. No rom, kernell, backup or other stuff. It was simple, so that's why I did it.
About the phone, releasing the buttons still takes me to the red triangle screen. Using the v down instead of v up takes me to factory menu. The volume buttons only navigate through the options, but nothing selects them.
Click to expand...
Click to collapse
IF you dont have any recovery,try to connect to pc and open cmd to do some commands.if it takes you to factory,try go into fastboot,press power on it,and connect to pc,after go in command prompt on pc(type cmd in search) and type this fastboot devices,after that type fastboot erase cache ,if it doesnt recognize this commands,enter the folder that contains everything on you rphone you will see it as samsung galaxy not 2 ,11 go-16(for example ,it shows the storage that is free on your device) and then press shift +right click and open command here,them type what i told you.
johnyvlad said:
IF you dont have any recovery,try to connect to pc and open cmd to do some commands.if it takes you to factory,try go into fastboot,press power on it,and connect to pc,after go in command prompt on pc(type cmd in search) and type this fastboot devices,after that type fastboot erase cache ,if it doesnt recognize this commands,enter the folder that contains everything on you rphone you will see it as samsung galaxy not 2 ,11 go-16(for example ,it shows the storage that is free on your device) and then press shift +right click and open command here,them type what i told you.
Click to expand...
Click to collapse
Well, as I told the post before, nothing selects any of the options on factory mode. Volume just navigates, and that's it. Power or home don't do a thing. I don't have a "fastboot" option on the menu either. I'm starting to give up. Any more ideas?
Just one advice, dont buy fake phone
Sent from my Xperia Miro using xda premium

[Q] Help, can't start phone

Hello, first, srry for my bad english, can anyone help me with the next problem:
The phone start and power off on 3 seconds and i can't install roms in cellphone, this problem start without any install mod , only the cellphone shutdown and when i start it don't works. I can enter in download mode for install a rom, but in 3 seconds the phone is power off and i can't install roms. The phone is a Samsung galaxy y pro (B5510L)
Video off the problem : youtube.com/watch?v=ISTdcHc1kAE
Please help , thank you
I suggest you take the phone to a repair shop and ask them to repair it.
Umar08
brau96 said:
Hello, first, srry for my bad english, can anyone help me with the next problem:
The phone start and power off on 3 seconds and i can't install roms in cellphone, this problem start without any install mod , only the cellphone shutdown and when i start it don't works. I can enter in download mode for install a rom, but in 3 seconds the phone is power off and i can't install roms. The phone is a Samsung galaxy y pro (B5510L)
Video off the problem : youtube.com/watch?v=ISTdcHc1kAE
Please help , thank you
Click to expand...
Click to collapse
Can you boot your phone in CWM recovery?
You should charge your phone first.. Make sure your phone's battery is fully charged.
charge the phone, enter download mode while connected to a pc, flash a stock kernel with odin then flash the rom. does the recovery mode work?
Hello, first thanks for the answer, im sure the battery is fully charged, becouse i get 2 batteris off my friends and i asked them if the baterry is charged and them tell yes, and i can't get recovery mode, if i press +vol and home button and power button the phone start with the samsung model screen and power off on 3 seconds, i dont know what to do. Thanks
brau96 said:
Hello, first thanks for the answer, im sure the battery is fully charged, becouse i get 2 batteris off my friends and i asked them if the baterry is charged and them tell yes, and i can't get recovery mode, if i press +vol and home button and power button the phone start with the samsung model screen and power off on 3 seconds, i dont know what to do. Thanks
Click to expand...
Click to collapse
download stock rom for your device, launch odin, enter download mode by pressing Volume down Key + OK button+power button
EPICoverclock said:
download stock rom for your device, launch odin, enter download mode by pressing Volume down Key + OK button+power button
Click to expand...
Click to collapse
Thanks for answer, the phone enter in download mode, but in 5 seconds get power off automatically and odin haven't time to recognize the phone and now i can't power on the phone, i need remove the battery and put it again. Thanks
nothing?
brau96 said:
nothing?
Click to expand...
Click to collapse
maybe your power button is stuck, or other button is stock
Get it repaired (talk to your phone company about this e.g. Sony), i think its the only way to fix your phone.:thumbup:
Umar08
i guess its only solution possible, i want repair it becouse i dont want spent money in software repairs, but i can't... 1 thing more, i see its a problem of boot, anyone have ideas for reapair boot options? thanks
- try charging the accu externaly
- while on booting try combos of vol +/- and power button to access recovery menu
- dissasemble and check the buttons
- maybe ADB debugging interface is available over USB -> try
givemeaname said:
- try charging the accu externaly
- while on booting try combos of vol +/- and power button to access recovery menu
- dissasemble and check the buttons
- maybe ADB debugging interface is available over USB -> try
Click to expand...
Click to collapse
Im sure the battery is charged becouse i charge it on friends phones
i can't enter in recovery menu, the phone have power off before.
i dissasemble the phone and i don't see anything unusual.
and i don't undestand what its ADB debugging interface.
Thanks
Can you get your phone into recovery mode?
Umar08
Umar08 said:
Can you get your phone into recovery mode?
Umar08
Click to expand...
Click to collapse
No,i can't get phone i recovery mode. I press vol + and home and power button, and power on with samsung model phone, and automatly power off.
Thankss
brau96 said:
, and automatly power off.
Click to expand...
Click to collapse
Sounds like you have battery problem, try cleaning contacts on battery as well as phone and use another battery to test (borrow one) .
for other solutions look in My Android Solutions
Check this out! You , YES! you are an " Android ". Not your phone but U.​
xsenman said:
Sounds like you have battery problem, try cleaning contacts on battery as well as phone and use another battery to test (borrow one) .
for other solutions look in My Android Solutions
Check this out! You , YES! you are an " Android ". Not your phone but U.​
Click to expand...
Click to collapse
I have tested 2 batterys, the battery has been charge by my friend becouse i can't charge it, and im sure the battery its works good in other phone , and i clean the contacts but nothing :s thanks you
when my micro usb pins inside my samsung galaxy mini where in contact and they were short circuit my phone only turned on for like 1 second then turned off
Are the batteries compatible with your phone
Umar08

[Q] Pattern lock to unlock

my samsung Galaxy FIT GT-S5670 got locked by pattern lock and i am not able to unlock it
and also the Home+ power button press menu is not coming to reset all .
please send me solution
Remove battery...re-insert it. Now press & hold Home & Power buttons together until phone switches on. Now u should enter recovery & format ur phone thereby
Hope this helps...!!
phone pattern lock problem
noble able to unlock Pattrern lock
It not workin please give me another option
recovery mode is also not working
when i press vol UP + power + menu button
its shows Ramdump Mode (ARM9 mode)
and also
Power+ menu note working
In my mobile USB debuggung is on
and also downloading mode is working when i press Vol Down +power + menu button together
PLease tell me solution
:highfive::highfive::laugh::laugh:
Thats gr8. If download mode works then u don't need to worry at all. Flash stock firmware via Odin & everything will b alright then.
Btw download mode is accessed by pressing & holding Volume down & Home & Power buttons together. You'll see "downloading" written under a yellow triangle:sly:.
Note: First ensure that u know what u r doing, then implement those steps. Using Odin unknowingly may produce some undesirable issues
hey stop, before doing anything check this link maybe you won't need to format your fit
http://www.frendz4m.com/forum/showt...ogle-Android-Pattern-LockScreen-Unlocker-.htm
Frank782 said:
hey stop, before doing anything check this link maybe you won't need to format your fit
Click to expand...
Click to collapse
I think it's a malware. Thats my opinian. Just Be careful.
Using Samsung Galaxy Fit
Running on Vania Rom 1.4
Sent from Indonesia
mfmuam said:
I think it's a malware. Thats my opinian. Just Be careful.
Using Samsung Galaxy Fit
Running on Vania Rom 1.4
Sent from Indonesia
Click to expand...
Click to collapse
I don't know that but I can tell you that I used that thing and it worked for me although after a reboot my phone was in the same condition but it was good for me since, I was able to take backup of my data.

Missing storage (really), sluggish, no recovery mode?

Bought it used. SM-G920F Yately.GU46.6GG.UK (im in the US)
It acted funny when i first got it, like the PO tried to reset it in some weird way.
Then i noticed my storage Avaialable and storage used did NOT add up to the claimed 32 (more than the system files and etc-wasn't even close!)
So i figured i would reset it, but a factory reset from within settings didn't work.
When i turn it on holding Volume DOWN and power it boots to a foriegn language.... When i boot using volume UP and power it goes to the dead android and claims "no command". It's like however the PO reset it (probably used some ghetto app) messed up the firmware or image or something? I'm so confused...
I'm VERY new to Android, am an old apple expatriate. I want to flash it to the correct firmware and stuff's i figure that should delete ALL old files if maybe theres parttions not showing up that contain the old users data or somthing?
Now i could clean it probably with the command prompt, but that would erase eerything and i wouldn't now how to make it useable again.
So, how do i flash it .... so that i can flash it -_- I only know of the way through the recovery mode (or whatever mode if i am miss using that term)
Again... very new... know OF odin, but not how to use it.... idk.
Help a new android disciple!
Want my new s6 to perform like one and have the storage it should!
BTW
No it i NOT a fake... promise.
anyone? Help
IkeNewton said:
No it i NOT a fake... promise.
Click to expand...
Click to collapse
Looking for help still! Anyone?
IkeNewton said:
Looking for help still! Anyone?
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.

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