I am having the problem of my phone removing the area code on just one phone number when I text my friend, resulting in an invalid number error. I REALLLY don't want to factory reset my phone just for one stupid contact, but I text him fairly regularly and it is getting annoying. What I've noticed...
* Only happening on this one contact. I manually entered his phone number without the area code once, not realizing that it required an area code.
* I've created new contact for him with and without the 1 and +1 in front of the number.
* I've removed all traces of him from my call log and message logs and "history".
* From my contact list, if I swipe his name to the left to create a new message it doesn't show ERIC- <xxx-xxx-xxxx> like it does for other contacts, it just has the number sans area code.
I've searched and can't find any answers other than factory reset which is completely NOT what I want to do. If i have to do it I guess I'll have to do it but I'd prefer not to. Any ideas?
Also, how do I sync my contacts on the phone to my gmail account? Does anybody know if I root it and put something different on here if it'll stop the issue? I've got too many contacts to fit on my stupid SIM card so I can't do a reset at all until I find out how to sync my contacts.
Thanks
This is a known issue for original JF6 firmware. Are you still using the JF6 stock firmware? If so, update to JH7 may resolve it for you.
foxbat121 said:
This is a known issue for original JF6 firmware. Are you still using the JF6 stock firmware? If so, update to JH7 may resolve it for you.
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Can you manually install this firmware, as my wifes phone is having this problem and Sprint updated everything.
I am fairly new to the smarter than me phones.
Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.
Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
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Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
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Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
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Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
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Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.
Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki
Hi, my partners dad has a galaxy s3 where the screen remains black even though the phone is still receiving messages and calls, his work have now provided him with a new S5 and he wants to retrieve his contacts. The only thing is, he doesnt know what the gmail account is that he used, when setting up the phone he created one because he had to but has never used it since so we have no idea.
Is there any way at all of retrieving the contacts or finding out what gmail address is registered on the phone? Its a work phone so wont be rooted or have debugging and another obstacle is that he may have had a passcode lock on the phone.
Are there any software downloads out there or will KIES help at all? Im wondering if he may have a software update due and can run that through KIES which may hopefully fix the black screen somehow but thinking the passcode lock may stop us.
Really not sure what we can do, he has some contacts on there that he doesnt know and will not be able to get again.
Hello everyone. Thanks for reading and I am hoping someone could help me.
With the new Samsung S7, I am having the following issue. Gmail wont sync automatically, so I dont receive any new emails unless I personally go into the app. When I go into account settings, everything seems fine. But let me add, this is not always. One day is working fine, and next day its not. Its weird. When its not working right, and I enter account settings, I see the black sync circle next to mail, and unless I manually click it on, it wont update.
Next, I do not know if its marshmallow or the S7. But before, when playing videos, or anything, the actual phone will give me the option to pick from my choices, and when chosing, I have the ability to either click JUST ONE, or make it default. Now, whenever it gives me an option, it does not allow me to choose just once. It automatically makes it a default. Is there a way around this?
Thanks in advance.
My S7 has been receiving Gmail and FB Messenger messages rather intermittently but I haven't really been able to test enough to comment on it yet.
Your other issue is just the way Samsung/Touchwiz handles defaults. The way you're used to is the default MM way.
Definitely like the old default mm. With the new one I have to constantly go into settings and change default. It's annoying.
Today, Gmail worked for 2 emails, then it stopped receiving until I manually synced it. It weird.
RE the default App question, does anyone know of some setting (that maybe one that can be accessed via ADB) to return this to normal?
Similar to the way someone was able to enable Adoptable storage via ADB without needing root.
Hi,
I have the latest marshmallow (MOB30D)
Few minutes after adding a contact, the contact is automatically deleted.
I found a workaround for now, If immediately after adding the contact I force syncing the contact is saved.
I have a friend with Nexus 5X with the same problem.
What is the problem and what can be done?
Thanks is advance
It's something that happens sometimes. Seems like a synchronization problem, and I think it's likely to happen when you add the contact and go back too quick. So my workaround is, after adding the contact, I wait for the whatsapp account to appear below the contact number and then I'm good to go.
Kustaa said:
It's something that happens sometimes. Seems like a synchronization problem, and I think it's likely to happen when you add the contact and go back too quick. So my workaround is, after adding the contact, I wait for the whatsapp account to appear below the contact number and then I'm good to go.
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Its been happening to me for a couple of months, almost every time I add a contact it gets erased, even if I was talking with them for whatsapp earlier. It also happens when I change a contact details like the name, it just rolls back.
EDIT: I asked 3 different people with different phones and have the same problem
Is there a option to use a different provider instead of goggle contact sync?