Help! Moto G black screen - Moto G Q&A, Help & Troubleshooting

phone just boots up and then goes to a blank/black screen and is unsuable.
bootloader is unlocked and twrp is installed.
wtf did I do.
crap.
help!!

adamo145 said:
phone just boots up and then goes to a blank/black screen and is unsuable.
bootloader is unlocked and twrp is installed.
wtf did I do.
crap.
help!!
Click to expand...
Click to collapse
Can u still access your recovery?

Andus1988 said:
Can u still access your recovery?
Click to expand...
Click to collapse
not sure what you mean.
If I hold down the power/volume down buttons I can get to that menu but that doesnt seem to help.

adamo145 said:
not sure what you mean.
If I hold down the power/volume down buttons I can get to that menu but that doesnt seem to help.
Click to expand...
Click to collapse
U mentioned that u installed twrp. Can u go there?

yes i can

can someone link the 5.0.2 stock rom? maybe I can download and install that?

Stock Motorola Lollipop ROM Collection​

lost101 said:
Stock Motorola Lollipop ROM Collection​
Click to expand...
Click to collapse
thanks so much.
how do I go about loading this onto my moto g?
I dont really know how and I dont want to screw my phone up anymore than it is.

adamo145 said:
thanks so much.
how do I go about loading this onto my moto g?
I dont really know how and I dont want to screw my phone up anymore than it is.
Click to expand...
Click to collapse
First post of that thread contains detailed flashing instructions.

Related

[Q] Black Screen after new rom on safestrap

I just rooted my xt926 using the new root method (bootloader is still locked) and used safestrap to install a new rom. Followed directions (as far as I can tell) and installed rom successfully. But when I reboot and choose continue on the safestrap boot screen it goes black and freezes there. Only way I can get out is to hard reset. Anyone know if I'm doing anything wrong specifically?
jigz23 said:
I just rooted my xt926 using the new root method (bootloader is still locked) and used safestrap to install a new rom. Followed directions (as far as I can tell) and installed rom successfully. But when I reboot and choose continue on the safestrap boot screen it goes black and freezes there. Only way I can get out is to hard reset. Anyone know if I'm doing anything wrong specifically?
Click to expand...
Click to collapse
& why don't you share what rom it was?
jigz23 said:
I just rooted my xt926 using the new root method (bootloader is still locked) and used safestrap to install a new rom. Followed directions (as far as I can tell) and installed rom successfully. But when I reboot and choose continue on the safestrap boot screen it goes black and freezes there. Only way I can get out is to hard reset. Anyone know if I'm doing anything wrong specifically?
Click to expand...
Click to collapse
Specifically? You're probably installing a ROM that is not compatible with SS.
I tried Slim, Rage HD, and Nexusesque
jigz23 said:
I tried Slim, Rage HD, and Nexusesque
Click to expand...
Click to collapse
I had this happen to me when i used the latest version safestrap, i used ver 3.12 and ut worked like charm
jigz23 said:
I tried Slim, Rage HD, and Nexusesque
Click to expand...
Click to collapse
Slim won't worm on a lock bootloader, the others should.
fascinateguy said:
I had this happen to me when i used the latest version safestrap, i used ver 3.12 and ut worked like charm
Click to expand...
Click to collapse
Yeah, I've seen a few people say this. Hopefully, this will work for Jig.
RikRong said:
Slim won't worm on a lock bootloader, the others should.
Yeah, I've seen a few people say this. Hopefully, this will work for Jig.
Click to expand...
Click to collapse
Thanks I'll give this a try. You know where I can find v3.12 for xt926? Can't seem to find a downloadable copy anywhere anymore.
jigz23 said:
Thanks I'll give this a try. You know where I can find v3.12 for xt926? Can't seem to find a downloadable copy anywhere anymore.
Click to expand...
Click to collapse
http://goo.im/devs/Hashcode/vanquish/safestrap
aviwdoowks said:
http://goo.im/devs/Hashcode/vanquish/safestrap
Click to expand...
Click to collapse
Thank you!

TWRP spilt screen

I flashed the newest version of TWRP and now I have a split screen with 2 menus and I cannot do anything in recovery now. I've been trying to find a solution but I can't find anything, has anyone else had this issue and fixed it?
MrKite4 said:
I flashed the newest version of TWRP and now I have a split screen with 2 menus and I cannot do anything in recovery now. I've been trying to find a solution but I can't find anything, has anyone else had this issue and fixed it?
Click to expand...
Click to collapse
On the bootlaoder screen where you enter the rck to get to TWRP, in the upper left
What is the bootlader version ?
e.g of the bootloader version is
epad_XX_xx.xx.xx.xx.xx
something like that...
Thx Josh
lj50036 said:
On the bootlaoder screen where you enter the rck to get to TWRP, in the upper left
What is the bootlader version ?
e.g of the bootloader version is
epad_XX_xx.xx.xx.xx.xx
something like that...
Thx Josh
Click to expand...
Click to collapse
WW_epad-10.6.1.8-20130225
MrKite4 said:
WW_epad-10.6.1.8-20130225
Click to expand...
Click to collapse
Yes, that is the issue ..
You need to be on a bootloader ending in 27.1 or 27.5
To use the newest version of twrp ....
If you need any help with upgrade
Let us know..
Thx Josh
lj50036 said:
Yes, that is the issue ..
You need to be on a bootloader ending in 27.1 or 27.5
To use the newest version of twrp ....
If you need any help with upgrade
Let us know..
Thx Josh
Click to expand...
Click to collapse
Yeah definitely, if its not too much to ask. Right now I have no SD card because of not removing it safely so it destroyed it going back and forth between my phone and tablet, but once I get another one I definitely wanna get the recovery fixed in my tablet.
MrKite4 said:
Yeah definitely, if its not too much to ask. Right now I have no SD card because of not removing it safely so it destroyed it going back and forth between my phone and tablet, but once I get another one I definitely wanna get the recovery fixed in my tablet.
Click to expand...
Click to collapse
PM me if you would like some help with the...
Thx Josh

[Q] Help me Unbrick my Moto G...please

Sorry for posting this, but please just try to understand me and help solve my problem. I know there is Threads for this, Please... I am just nowhere, my phone just treason me when I needed it most, It is very hard Bricked, nothing working, contacted support and they told me it need Replace (but I can't send to service #close this question)
My Story:
Constant restart loop, on Motorola logo. It can go in Bootloader when press Vol Down and Power Button, but that's it, (actually when going in recovery it goes to Broken Android sign, but than restart again)... so how it happened?? I do not know as u do not, I am just normal user, never done anything to crash system, never Rooted, even not installed any kind Launcher, nothing, just some normal Apps and only two game, and lot of music listening, that's it that's all (also physically it's like new, never ever droped or water splashed even). and one day come home, plug in for charging in my PC as always and boom, some strange app crashes and it restarted for EVERRR, wtf is this just do not understand, WHYY?????? so disappointed and so bored...
Question:
so Can it be Helped? Unbricked? I do not care Contacts or any kind Data, just work again....And if it can please step by step I will follow, and do not redirect me to other thread, just help me out here please
And if it cant be Helped, just say frankly and I will capture video how I am splashing it on REAL BRICK wall and will post it on this thread...this will be closing and **** sending of Motorola
My Spec:
Moto G (16GB Global GSM, no SD card slot, single SIM) - KitKat 4.4.4 (it bricked so I cant see Falcon version or other spec, but I have original Box)
I searched everywhere and seen lot, but all of them are 4.4.2 or 3 and also US versions, strange languages and so on. also here on XDA but as I'm Noob I do not know if it will work for me, and before destroy it completely I wanted to know from people who knows much more then me, what can do and what not, so please be patient for my Noobety, Thanks and Sorry...
help_me_if_u_can said:
Sorry for posting this, but please just try to understand me and help solve my problem. I know there is Threads for this, Please... I am just nowhere, my phone just treason me when I needed it most, It is very hard Bricked, nothing working, contacted support and they told me it need Replace (but I can't send to service #close this question)
Click to expand...
Click to collapse
Do you use Windows, Linux, Mac?
EDIT: Have you tried this yet? http://forum.xda-developers.com/showthread.php?t=2542219
StrangerWeather said:
Do you use Windows, Linux, Mac?
EDIT: Have you tried this yet? http://forum.xda-developers.com/showthread.php?t=2542219
Click to expand...
Click to collapse
I have Windows 8 x64, I did not tryed anything yet, want to know what would be clever and correct to do in my situation...which one should I download ???? from here
have no idea, all I know is before It bricked it was on 4.4.4 and I do not have US version, it is GLOBAL GSM
and it is Locked, never Unlocked Bootloader
help_me_if_u_can said:
I have Windows 8 x64, I did not tryed anything yet, want to know what would be clever and correct to do in my situation...which one should I download ???? from here
have no idea, all I know is before It bricked it was on 4.4.4 and I do not have US version, it is GLOBAL GSM
and it is Locked, never Unlocked Bootloader
Click to expand...
Click to collapse
Dual sim or single sim? What region?
StrangerWeather said:
Dual sim or single sim? What region?
Click to expand...
Click to collapse
Single Sim, Georgia (not in US)
help_me_if_u_can said:
Single Sim, Georgia (not in US)
Click to expand...
Click to collapse
Ok, is it XT1032?
Don't worry, we'll get there...
StrangerWeather said:
Ok, is it XT1032?
Click to expand...
Click to collapse
I do not remember, is there any way to check it? I will do that if so, thanks
help_me_if_u_can said:
I do not remember, is there any way to check it? I will do that if so, thanks
Click to expand...
Click to collapse
Not sure. Just one thought, why don't you try a factory reset? https://www.youtube.com/watch?v=LoTAsuPey_E
StrangerWeather said:
Not sure. Just one thought, why don't you try a factory reset?
Click to expand...
Click to collapse
Remember with Support Team I already did that, but not worked.
I will try again as in this video after couple hours and share results quickly.
StrangerWeather said:
Not sure. Just one thought, why don't you try a factory reset?
Click to expand...
Click to collapse
so, I can reach to wipe manu and wiped it also wipe cache from there but not like in this video, my device is laggin on every step and after I wiped it steel when restart it normaly stuckes on Motorola
one thing to add, my device is not Power Off, it constatnly restating, if I will try to power off it will power on again
help_me_if_u_can said:
so, I can reach to wipe manu and wiped it also wipe cache from there but not like in this video, my device is laggin on every step and after I wiped it steel when restart it normaly stuckes on Motorola
one thing to add, my device is not Power Off, it constatnly restating, if I will try to power off it will power on again
Click to expand...
Click to collapse
Ok, don't worry, just follow the tutorial to reflash stock firmware and it will work again.
You need this: http://www.filefactory.com/file/1dw..._4.4.4_KXB21.14-L1.40_36_cid7_CFC_1FF.xml.zip
The only thing to say is that when you reach:
Code:
mfastboot flash system system.img_sparsechunk1
mfastboot flash system system.img_sparsechunk2
mfastboot flash system system.img_sparsechunk3
you may have to try this instead if it doesn't work:
Code:
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
Let us know how it goes!
okey I will try it right now, thaanks
StrangerWeather said:
Let us know how it goes!
Click to expand...
Click to collapse
I tryed but no result, I think because that my bootloader is locked....here I made screenshot of whole process and every command gives me [OKEY] but after that is failure....it I think is permissions problem because locked bootloader
So, I need to unlock it right?????? I already have key from motorola, just get... I will wait your answer...
StrangerWeather
??????????????
help_me_if_u_can said:
StrangerWeather
??????????????
Click to expand...
Click to collapse
Oops, sorry, I forgot... It's up to you about unlocking bootloader. If you do, you can't send your phone back for them to sort out the problem. However, if you root your phone, you'll be able to install a custom recovery such as TWRP, sideload a rom, and hopefully all will work. But of course I can't guarantee that it will work, so it's a risk. If it were me, I would send it back as you haven't rooted it and really it shouldn't brick itself on its own for no reason.
StrangerWeather said:
Oops, sorry, I forgot... It's up to you about unlocking bootloader. If you do, you can't send your phone back for them to sort out the problem. However, if you root your phone, you'll be able to install a custom recovery such as TWRP, sideload a rom, and hopefully all will work. But of course I can't guarantee that it will work, so it's a risk. If it were me, I would send it back as you haven't rooted it and really it shouldn't brick itself on its own for no reason.
Click to expand...
Click to collapse
tell me, if I want to install this stock firmware I need to unlock bootloader??? and because it not installing? or my device is problematic and it can be installed on locked bootloader?
help_me_if_u_can said:
tell me, if I want to install this stock firmware I need to unlock bootloader??? and because it not installing? or my device is problematic and it can be installed on locked bootloader?
Click to expand...
Click to collapse
This what the op says:
I have only tested this on a UK Retail Moto G with an unlocked bootloader, however as these are the original stock signed image files from Motorola it should work on all devices.
[. . .]
Edit: tkm89 reports that he was able to use this guide to restore Stock Retail British firmware on a bootloader locked Tesco-mobile Moto G
Click to expand...
Click to collapse
StrangerWeather said:
This what the op says:
Click to expand...
Click to collapse
I unlocked BOOTLOADER but steel geting Fail after OKEY, what could be reason? can I do something??? any ****ing thing to start this device working??
help_me_if_u_can said:
I unlocked BOOTLOADER but steel geting Fail after OKEY, what could be reason? can I do something??? any ****ing thing to start this device working??
Click to expand...
Click to collapse
I'm not sure what the reason is but if I were you I would now try to root my device, install TWRP, sideload a rom, and hope for the best.
To root, use: http://www.theandroidcop.com/how-to-root-motorola-moto-g/
Hope it goes well!
no help....
on every step, I am getting Fails....What could be Problem??? drivers??? or what?????? ANYONE????????
Unlocked Bootloader

ADB wont see moto g and stuck in bootloader screen

Hey guys. I had flashed gpe edition on my XT1032 to get lollipop and everythign was fine. Yesterday I decided to get back to stock in order to wait for 5.1 but since then i have messed up everything in my phone. The point in wich i am now is that the phone wont boot and will be stuck in bootloader warning screen and when in fastboot adb wont recognize my phone which means i can do nothing to flash a new rom or anything. Guys please help i really am desperate and i have tried everything.
StanEzio said:
Hey guys. I had flashed gpe edition on my XT1032 to get lollipop and everythign was fine. Yesterday I decided to get back to stock in order to wait for 5.1 but since then i have messed up everything in my phone. The point in wich i am now is that the phone wont boot and will be stuck in bootloader warning screen and when in fastboot adb wont recognize my phone which means i can do nothing to flash a new rom or anything. Guys please help i really am desperate and i have tried everything.
Click to expand...
Click to collapse
If it says AP Fastboot Flash Mode at the very top, you need to work with fastboot tool, not adb. They're not the same.
riding1 said:
If it says AP Fastboot Flash Mode at the very top, you need to work with fastboot tool, not adb. They're not the same.
Click to expand...
Click to collapse
That's what it says but how do i work with fastboot? The sites and the guides i have searched nothing works. Could you explain to me what i have to do or refer me to another guide probably?
StanEzio said:
That's what it says but how do i work with fastboot? The sites and the guides i have searched nothing works. Could you explain to me what i have to do or refer me to another guide probably?
Click to expand...
Click to collapse
What OS are you on?
riding1 said:
What OS are you on?
Click to expand...
Click to collapse
8.1. So i tried what you said (kinda figured it out) and everything seems to be working out just fine. thanks a lot. The only thing i notice is something wrong with the screen, a line which goes from top to bottom of the screen every other second
StanEzio said:
8.1. So i tried what you said (kinda figured it out) and everything seems to be working out just fine. thanks a lot. The only thing i notice is something wrong with the screen, a line which goes from top to bottom of the screen every other second
Click to expand...
Click to collapse
Great. Can't help you with the lines - maybe look at other roms.
riding1 said:
Great. Can't help you with the lines - maybe look at other roms.
Click to expand...
Click to collapse
Thanks a lot.
StanEzio said:
8.1. So i tried what you said (kinda figured it out) and everything seems to be working out just fine. thanks a lot. The only thing i notice is something wrong with the screen, a line which goes from top to bottom of the screen every other second
Click to expand...
Click to collapse
The lines are due to the fact that you have a lollipop bootloader with a Kit Kat ROM. Upgrade to stock 5.02 or the latest CM12 and the lines will go away, except possibly in custom recovery. No lines if running stock recovery.
audit13 said:
The lines are due to the fact that you have a lollipop bootloader with a Kit Kat ROM. Upgrade to stock 5.02 or the latest CM12 and the lines will go away, except possibly in custom recovery. No lines if running stock recovery.
Click to expand...
Click to collapse
Thanks for the tip though it stoped on its own
StanEzio said:
Thanks for the tip though it stoped on its own
Click to expand...
Click to collapse
If you're running Kit Kat, it will stop if you lock and unlock the phone using the power button. If you restart the phone or your boot into recovery, the lines will reappear until your lock and re-lock again.

Need help recovering un-rooted, un-modded TF300T

My mother has a TF300T that, according to her, just stopped booting. It gets to the ASUS screen, and the little circle of dots just flashes forever. I've managed to get fastboot working, and tried flashing a couple of the firmwares they have on the official site, but no luck.
Is there anything I can do to recover this tablet if it was never rooted or equipped with a recovery system before? I'd like to do so while saving the files that were on it, but if that's impossible, I'll deal with it. Thanks!
HoratioGiovanni said:
My mother has a TF300T that, according to her, just stopped booting. It gets to the ASUS screen, and the little circle of dots just flashes forever. I've managed to get fastboot working, and tried flashing a couple of the firmwares they have on the official site, but no luck.
Is there anything I can do to recover this tablet if it was never rooted or equipped with a recovery system before? I'd like to do so while saving the files that were on it, but if that's impossible, I'll deal with it. Thanks!
Click to expand...
Click to collapse
Is the bootloader unlocked ?
What bootloader version is on the tablet ?
Thx Josh
lj50036 said:
Is the bootloader unlocked ?
What bootloader version is on the tablet ?
Thx Josh
Click to expand...
Click to collapse
Sort of new to this. How would I find out?
Actually, I'm just gonna wager it isn't unlocked since I didn't do anything to this tablet. It's completely stock. It just stopped booting one day.
HoratioGiovanni said:
Actually, I'm just gonna wager it isn't unlocked since I didn't do anything to this tablet. It's completely stock. It just stopped booting one day.
Click to expand...
Click to collapse
Ok lets boot into the bootloader, VOL DOWN & POWER .....
In the upper left the version will start with 'epad_'
Thx Josh
Awesome, thanks for your help, in advance.
Bootloader version is 10.6.1.6-20130225
HoratioGiovanni said:
Awesome, thanks for your help, in advance.
Bootloader version is 10.6.1.6-20130225
Click to expand...
Click to collapse
Can you check and make sure its not 10.6.1.8-20130225
That is a real old bootloader , Can you also get the SKU of the tab ...
It will be the 2 letters in front of the bootloader version ......
e.g. US_epad-10.6.1.6-20130225
In red is the SKU, I am doing a test on mine as its unbrickable, I will let you know what I find..... :good:
Thx Josh
Sorry, yup, it's 10.6.1.8-20130225, the 8 just really looks like a 6. The SKU is WW.
HoratioGiovanni said:
Sorry, yup, it's 10.6.1.8-20130225, the 8 just really looks like a 6. The SKU is WW.
Click to expand...
Click to collapse
Ok, you should be able to use the 'WIPE DATA' on the bootloader screen .....
Use 'vol down & power' to get into the bootloader , then 'vol down' to 'wipe data' 'vol up' on it ....
It will ask if you are sure you want to wipe ......
'vol up' to agree, let it do it thing and it will boot into android .....
This is going to wipe all the data from the device, but not much can be done about that.....
Thx Josh
Worked like a charm! Thanks!
HoratioGiovanni said:
Worked like a charm! Thanks!
Click to expand...
Click to collapse
Great, you got it up and running ....
Can you add 'SOLVED' to the thread title ....
Thx Josh
Just to clarify, for other users that may find this thread ......
THIS ONLY WORKS ON AN ALL STOCK TABLET

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