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OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
The SD slot cover won't close on mine. Apparantly, HTC devices are prone to this fault. However, everything else is working perfectly so I actually chose not to send it back to HTC - didn't want to take the risk of waiting weeks and weeks for another...
enterpryse said:
OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
Click to expand...
Click to collapse
Mine is dead also.
Besides from the phone speaker, all other components work OK. Can only make phone calls using the speaker on the back or via a (BT) headset. I am afraid mine has to go back to HTC also.
Robin
Mine earpiece had also failed and I returned it back to Devicewire for replacement.
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
ianlo said:
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
Click to expand...
Click to collapse
This happens to mine as well
rhov23 said:
This happens to mine as well
Click to expand...
Click to collapse
Apparently this happens to some sets only. I would recommend that you insist for a replacement set or at least a replacement screen.
I was so irritated by that noise that I was even prepared to pay for a replacement screen myself if HTC insisted that it was not a problem.
Fortunately, I managed to get a replacement set as I was within my 14 day 1-1 exchange policy.
ive had problems with wifi, bluetooth and camera. ive also returned my unit to HTC
I had problems with Bluetooth, Wifi, text messages... Also returned for repair. Hope they send me an iphone back instead...
I sent mine back. I had crappy bluetooth and bad reception, it would drop calls in areas with full signal. Would drop the calls even more when using bluetooth headset.
Mine is back to HTC for repairs (speaker problem).
Wonder how long it will take them to repair it.
Robin
I also have a faulty unit bought in the UK. I bought it in London, near the British Museum.
My FM tuner and my bluetooth are totally broken. The volume button is too hard to slide.
my first o2 set had a wonky screen, not square in device. my 2nd one the screen was positioned over to the left plus some oily/lcd residue on the middle of both screens, like liquid crystal when you push the display, except this was visible without pressure. plus my first one the jog dial wasnt central and leaned over,, awaiting my third handset, tiresome, epsecially when you look at the price of these things! if id bought one outright, id get my money back i think. shame though, as is a great piece of hardware, just let down by assembly :'(
(oh and video drivers)
BT, Earphone and Radio - Gee!!!
Once upon a time I was about to enter an airplane and then selected Flight Mode.
After that, no more Radio, Bluetooth, neither Earphone.
USB earphones and speakerphone are okay.
Some apps do not register accordingly (bug in using the FlashToPermMem function).
Sometimes the phone simply shuts down.
Darn! I have to return it but I am in Brazil :-(
-Feaps
My dutch Touch Cruise also lost it's phone speaker today. Not a blip comes out of it. When using the handsfree speaker, I can still make my calls. But I'm not that into calling people where everybody can listen into the conversation..
Back to HTC it is....
I'm returning my new Polaris because I get little to no signal reception although I am in an area where signal strength is not an issue
HTC Europe told me to send it to the German service center as a DOA and I will get a replacement. I was told to send it everything (incl. packaging).
The German service center has said they don't do DOA swaps, only repairs. And I should send in only the Polaris (even without battery / battery compartment cover) ...
Now HTC is escalating this and they are supposed to get back with my via email with exact instructions
But, in all fairness, I have to say that HTC Europe (based on the accent I guess they are in England ??) has been very responsive. Not that the problem has been solved yet, but I always find it positive when a company calls back as promised
But of course, even better would be to get a product that works
Cheers,
Andreas
phone speaker has died
After three months, the speaker of my touch cruise stopped working. Handsfree still works. I did send an email to my provider and am curious how to tackle this problem.
Did anybody solve this already?
Hi,
Finally I've managed to get one of those phones - as a replacement for my Exec (best phone EVER! IMHO) and here I am!
I really want to change ROM ASAP but I might have a problem with hardware so want to check that first before doing HardSPL
- is your speaker really quiet? To the point that you can't hear TT/hands free?
- while playing teeter does your back cover gets hot? (in area of the speaker, battery is cold)
- sometimes no sound while playing teeter (possibly other games but haven't tested that yet)
- can you hear "gsm noise" every so often from that speaker? (don't know how to describe it, basically same noise as from other speakers when phone is connecting to the GSM BTS)
I'm still using Official UK O2 rom
many thanks for your help!
Cheers
Chris
XDA Serra
Hello!
columb, I have had my XDA Serra for just over a month now, with changing of the ROM, I'm not sure if its entirely necessary unless you need the standard one for a particular reason! I do recommend downloading the youtube App and quick gps patch from o2 if you want to use gps. I use copilot live 7 and its really good, fab phone! I upgraded from a XDA II so quite a jump, similar to the exec not quite as good tho!
With regard to your problems, I'v checked these with my friend who has a HTC Touch Diamond, (the non o2 keyboard-less version) and his is the same.
- My speaker is not the loudest in the world but still very audible
- The phone gets warm on the back when doing anything intensive, not to surprising considering the processing power/graphics of the phone, and after combing the manual found that o2 say that it is completely normal, just warm not hot.
- I always get sound with teeter unless system volume turned down ( obviously) so not sure about that one (be aware system volume is still separate to ring volume as on previous windows mobile)
- I don't get any GSM interference with the phones internal audio on any channel, not sure about that one again. There may be problem with your internal speaker.
The O2 rom isn't that bad, I'v compared it with the HTC rom seems to be just as responsive, if perhaps not quite as good looking.
Hope thats been some help!
Regards
Ed
Compaq Ipaq
XDA II
XDA Serra
I am also using Serra.
speaker is not loud but it is acceptable for TT with voice.
try search "audioparam3.csv" in the forum you may get louder volume.
And I saw a thread in the forum cut backcover of the phone to make it louder and sweeter.
EXEC has two (or three?) speakers and it is very chunky so it has excellent stereo sound quality. However I couldn't imagine how to use it as a phone. It looks like a laptop or a brick.
I feel that most customized ROMs here are better than O2 one and you can always burn it back to original ROM anyway.
backcover does hot sometimes. I guess that is RF Radio module near tweeter area
Same problem
not sure if it helps but i have exactly the same ploblem with my phone.
the digitiser stopped being reponsive so i took mine in for repair. o2 took a month to fix it they did a half asses job and put in a new digitiser bur left the glass laminate which is coming un laminated and has a washing up liquid effect in the middle of the screen.
anyway when they repaired it they also upgraded the software' last night i had to make a call in the car' not having paired it yet with the bluetooth stereo i used the loud speaker. after 10 seconds or so it all went quite. i toggled loud speaker off and on again. it came back for a few seconds and went again.
i also get pops from the speaker occasionally and can here the same gsm noises at the end of calls.
the phone never did it before the rma and software upgrade so its going back.
just thought i would let you know its not just you.
i think some of the earlier hardware has an issue with the latest O2 rom.
i've jsut sent my touch pro for repair after my ringtones disappeared for a few days. just yesterday i decided i would try a hard reset to see if it fixed it. in taking the battery cover off, music started playing (i sstarted the music player earlier and forgot to stop it afer no sound). Anyway, i discovered that if i squeeze the phone body next to the volume keys it starts working and if i press on the top of the body above the speaker it goes off again.
I guess this is some sort of connection problem. i think that my phone has suffered from this from new (music, ringtones would crackle).
has anyone else experienced this? also, does anyone else's rear speaker pick up the cell signal when the speaker is turned on (make that da dada da dada da sound)?
i'm pretty annoyed with having to return it again (first device the GPS would not see any satelites ever). O2 UK say it will take 7-14 days, i hope it's closer to 7 as i have to put up with a nokia 1650 in the meantime
Oh man, I had a similar problem to you.
My rear speaker also had problems. Essentially all sound died from the rear speaker, so no ringtones, no alarm, no nothing. But mine was a rather complicated case.
I'd basically get no sound, but there is one special case where I could get sound.. You know when you're playing music, there's that seek bar that you can use to play the song at a different time? Well when I moved the seek bar, I was able to get sound suddenly. But this doesn't help my situation since ringtones/alarms was my major concern, and I couldn't do anything to get a sound out of that..
I bought my phone from an import shop, and they charged me to fix the phone.. 65$ canadian actually. They took my phone and sent it to HTC in Hong Kong, and they got it back almost a month later. They fixed ringtones, but did not fix alarms or music. Currently it's on its way to HTC in hong kong again...
Man, what a pain. I was hoping that it would be a quick fix seeing how it's not a HUGE issue, but turned out to be a month without my beloved phone.. *sigh*
Long story short, I had the same problem as you
Ok so this question has been issued 3 times on XDA already, and some more on the net. However, noone, on the entire world, seems to have an idea on what to start with.
Why can't my phone act as a headset (bluetooth)?
An Android phone (but could be another OS) has BT drivers, speaker, microphone... all it needs! I undderstand phones are usually designed to be used with a BT headset rather than as a BT headset, but i see many situation where that could be handy:
- two phones (all calls taken from one)
- calling through computer, but handling the phone
- same through tablet
Now, here on XDA there are all kind of skilled hardcore devs. Why nobody ever got the Android BT driver and apps to turn the phone into a headset? Whyyyyy?
Thanks for reading
because they all bought in-ear bluetooth kits and couldn't be bothered.
Why not just buy a logitech 930 and roam the house? Probably a bit better on the head and if you are friend with Beyonce like me, great to hear in 7.1.
Lol, i wonder why every single thread asking this question always gets the same answer: "why not buy a headset?"
Although i understand what you are meaning, this does not answer the original question
Can someone please answer the actual question with technical details or is this subject cursed for life to getting no answer/off topic answers?
Roam the house? Bluetooth has a very short range.
If someone made android headphones that streamed PC stuff over wireless you'd have a far longer range and much better audio quality.
i really need that.... (why not just buy "BT", very meaningless since you are not understand our situation)
For me, HTC Flyer (tablet) x 1, HTC ChaCha x 1, I have hundreds of BT headsets, but dont you think:
1. extermly trouble every day charging for 3 items?
2. to bring 7" tablet, one cellphone and a bt headset more?
3. *** MAJOR PROBLEM*** i have 1 SIM card only (network and phone), with two mobile... if i can put the SIM into Flyer and pick up the phone from ChaCha that will be wonderful.
Kind of like the above poster I have an Android phone with a no data plan, but I have a galaxy tablet with a tablet data plan
So it is an very troublesome to yell at the tab to talk on Skype or Dell voice or other voip.
It would be very good if I can use my phone to act as the headset
I do not want to hang a Bluetooth headset on my ear
So...anyone has any idea?
Hi,
there is a solution you can use the samsung galaxy player 3.6 device with android 2.3.6.
It is a multimedia player not a smartphone but it has the BT profile so you can use it also as a headset for your phone or tablet and it works really great.
It can be a nice add-on for a tablet or an oversized telephone.
joexda75 said:
Hi,
there is a solution you can use the samsung galaxy player 3.6 device with android 2.3.6.
It is a multimedia player not a smartphone but it has the BT profile so you can use it also as a headset for your phone or tablet and it works really great.
It can be a nice add-on for a tablet or an oversized telephone.
Click to expand...
Click to collapse
Anyway this could be ripped out of a ROM for that device and made to work on others?
darn what a dissapointment to notify that it will not work.
I wanted to keep my work phone and private phone sepparated but picking up all calls with my private phone while no one knows my private number seems so great...
any news on this??
Hey, i have a sony MEX6001BD head unit in my dads car. I have rooted a z2 tablet and flashed custom rom. My thoughts when i bought the head unit was that i was going to pair my android tablet to it, so it was kinda like a ''multimedia player'' and it works well! But i also want to recieve phonecalls from my phone (iphone 6s plus) so that i can have handsfree as well. But suddenly the head unit cannot handle 2 bluetooth devices at once, is there any way i can ''pair'' my phone to the tablet so that i will recieve incoming calls on tablet screens, and answer them from there? Ive seen different apps, but i think they only let me ''control'' my phone, and then again my tablet will be useless as a head unit.
Im sorry for bad english, but i hope you will understand.
- Mathias F