Google play 6.0 update, new notifications? - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

This is probably nothing, but with all these new updates I'm not sure. Has anyone else seen this? After I exited out of that it took me to a "google" website wanting me to backup up my passwords and I think a couple other things. I've never come across this before so again, that's why I'm asking.

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[Q] How do I force start a system app?

I want to start the Market Updater but since it is a system app I am not sure of how to force start it or if there is an app for this, there are many apps for stopping other apps but none that I know for starting them. My phone is not rooted.
Yesterday when the market was updated I kept deleting it because I was not sure what was going on, I was not given a notice that there was an update or was ever asked if I wanted to update. The new markets icon was not the same and since I am always quick to think something unfamiliar is a virus I kept uninstalling it and eventually took out the battery and restarted my phone (I know I am weird). NE Ways I looked it up on the net and confirmed that there was indeed a new market released and now I want it back so that is the reason for this question.
Please do NOT post or link to the apk, I want to get it through the Market Update app.
Electrolight said:
I want to start the Market Updater but since it is a system app I am not sure of how to force start it or if there is an app for this, there are many apps for stopping other apps but none that I know for starting them. My phone is not rooted.
Yesterday when the market was updated I kept deleting it because I was not sure what was going on, I was not given a notice that there was an update or was ever asked if I wanted to update. The new markets icon was not the same and since I am always quick to think something unfamiliar is a virus I kept uninstalling it and eventually took out the battery and restarted my phone (I know I am weird). NE Ways I looked it up on the net and confirmed that there was indeed a new market released and now I want it back so that is the reason for this question.
Please do NOT post or link to the apk, I want to get it through the Market Update app.
Click to expand...
Click to collapse
search and download in the market named "Startup Manager", once you've open it, you will have three tabs. Go to the 3rd tab labeled "Custom". from that tab you can add an application that you want to start on startup..
hope it helps if i understood your problem correctly..

Lost all paid apps in market

I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted

[Q] New Google Play Store

I just opened up the Play store and saw the "We've changed a few things..." message. Change is a tough sell for me, especially because I am a firm believer of "if it ain't broke, don't fix it." Anyway, I actually like the new layout and all, but I noticed that this new version has at least one change that will have me rolling back to the old one.
Unless I missed it somewhere, we no longer have the option to pick and choose which of our apps get automatically updated.
Bummer.
Now, we have 3 options that get applied to ALL the downloaded apps on your device: Auto-Update Apps, Do Not Auto-Update Apps, or Only Update Apps on Wi-Fi.
I'm hoping someone will call me a n00b and tell me where I can change this setting for individual apps.
Otherwise, this sucks and I'm reinstalling the previous version.
Thanks in advance, HOPEFULLY.
Google Play on-line
blogness said:
I just opened up the Play store and saw the "We've changed a few things..." message. Change is a tough sell for me, especially because I am a firm believer of "if it ain't broke, don't fix it." Anyway, I actually like the new layout and all, but I noticed that this new version has at least one change that will have me rolling back to the old one.
Unless I missed it somewhere, we no longer have the option to pick and choose which of our apps get automatically updated.
Bummer.
Now, we have 3 options that get applied to ALL the downloaded apps on your device: Auto-Update Apps, Do Not Auto-Update Apps, or Only Update Apps on Wi-Fi.
I'm hoping someone will call me a n00b and tell me where I can change this setting for individual apps.
Otherwise, this sucks and I'm reinstalling the previous version.
Thanks in advance, HOPEFULLY.
Click to expand...
Click to collapse
Well I am in even worse state now. I have two Androids (well actually three) in any case I managed my apps form my browser. It allowed me to select which apps go on which device and to uninstall apps that way as well. With the new setup I have no idea how to do that any more. If I click on "my apps" it shows all apps with no indication on which device or any option to uninstall the app. I hope I am missing something or that Google fixes this.
Cheers,
Hans

Google Play Services Stopping

Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated
PS: I already posted this to the "Assist" forum, but had been asked to repost it here.
calanthe said:
Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated
PS: I already posted this to the "Assist" forum, but had been asked to repost it here.
Click to expand...
Click to collapse
i can make a suggestion but after that, i unfortunately wont be able to help you with the results.
you could run a "logcat" when this happens and save it, also grab the last kmessage. please use google on how to do this, im no expert.
but, with those 2 files in hand, try and find someone knowledgeable in interpreting the code, a developer if possible, and they should be able to tell you what is causing the error and if it can be fixed.
alternatively, you could email google, explain your situation, and ask them if you could make a new email and they could transfer your apps because the problem appears to be a glitch in their system. i dont know if they can or will do it, but its worth a try.
hope that gets you headed towards a solution.
logcat is a great idea - thanks! I was considering using something like wireshark to grab the packets being exchanged when the issue occurrs, but then realized that the data is likely encrypted anyway ... but your suggestion is much simpler. When I have a little more time to devote to it (perhaps Saturday morning) I will give that a try on my Nexus 7 or VM.
Regarding e-mailing google - is there a support address I can use to contact google? Everything I "google"'d about it seemed to indicate that was a non-option. I'm open to that, if it's possible.
calanthe said:
logcat is a great idea - thanks! I was considering using something like wireshark to grab the packets being exchanged when the issue occurrs, but then realized that the data is likely encrypted anyway ... but your suggestion is much simpler. When I have a little more time to devote to it (perhaps Saturday morning) I will give that a try on my Nexus 7 or VM.
Regarding e-mailing google - is there a support address I can use to contact google? Everything I "google"'d about it seemed to indicate that was a non-option. I'm open to that, if it's possible.
Click to expand...
Click to collapse
im really not sure thare is a support email for google. as big as they are i just assumed there would be some sort of support.
if not an email, maybe a page where you insert issues and they reply to you. i would look though one of your account settings thoroughly to see if anything is there.
Well, good news. After putting up with this for 2 months, and submitting probably hundreds of error reports to Google, it looks like my issue has been resolved!
The answer to my problems is Google Play Services 5.0.77. I saw the leak last night and installed it, and no more crashing!
If anyone else ever finds themselves in this situation, may this be the answer to their problems as well. I know that the past two months have been frustrating for me because of this...
Thanks to all who have tried to assist!

Apps closing for no reason. Please help!

I have a HTC One m8, unrooted, running Android 5.01, Sense 6.0 on Verizon. A couple days ago, apps just started closing the second I open them. Some apps/games work fine while others just won't start. ChompSMS, TriviaCrack and Facebook are the main ones I'm having issues with. I cannot use Chomp or TriviaCrack at all, while Facebook will open, but sometimes it will close a few secons later, and sometimes I can scroll down for a minute or two and then it closes.
I have plenty of free space and ram on my device so I wouldn't think that is the issue. I also have not installed any new apps in the last few days so it's not a new app causing problems. I have been looking for solutions and while I have found a few other posts on other forums about people having the same problem, I have not found any solutions. The interesting thing I have found that everyone with the issue has in common, is that we are all on Verizon. I have tried uninstalling and reinstalling the problem apps to no avail. Anyone know what is going on? Thanks in advance!
It's probably the Android System Webview issue that's been going around. It's an app you already had and an update something like a week ago is causing all kinds of FC problems. Go find it, uninstall updates and turn off automatic updates in the play store. You'll probably be in business.
Yep
I figured it out shortly after posting. Now my question what exactly does webview do? I uninstalled the updates....should I just disable it as well?
Whatever it does it doesn't seem to hurt anything short of the last update. I saw the warnings in time and have simply been putting off the update in play store until I see that a newer update doesn't cause problems.
I came across this Google plus page discussing the latest Webview issues. The Webview engineer is reaching out for feedback on the M8
The problem appears to be fixed now, I just updated and all my apps are working as they should.
I posted this originally on here and there are a million separate posts that sprung up after lol
I posted an update that should resolve the issue:
http://forum.xda-developers.com/ver...viewer-update-huge-turd-t3091192#post60452108
Best Regards

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