Galaxy S6 process killer exclusion list? - Galaxy S6 Q&A, Help & Troubleshooting

Is there an exclusion list somewhere to keep the system from killing certain apps?
Examples:
Google Music - If I haven't played anything in an amount of time, it kills the process. I can't hit play on my Gear S2 and start it up again, and when I get in my car, the radio shows the track, but won't play anything. I have to get my phone out and hit play on the screen. I know it's being killed because a) both the Gear S2 and my car worked fine on my Nexus 6 and b) the Music persistent notification is going away, comes back when I manually touch play. If that notification is running, I can control the playback with the car or the Gear S2.
Network Monitor Mini Pro - this should stay running in the background. I've been using it for a long time, on a bunch of different devices, and never had any trouble with it. But this S6 keeps killing it. If I run the app settings, it shows up. I can go home and it stays for a while, then eventually it gets killed off by something.
I tried turning that Battery Optimization thing off, but it doesn't seem to be causing this. I haven't been able to find any settings for this. I've been using Nexuses only for a while, maybe I'm just not looking in the right place.
Does anyone have any ideas?

Related

[Q] Random Restarts - Completely stock..

Hey guys,
Got my phone about 3 weeks ago, and have been reading and debating on which ROM to install. Throughout this time I downloaded my alarm clock, pandora, Zedge, and smart keyboard pro. All this was done day one.
On Sunday while trying to perform a google search, every time i hit the "go" button the browser closed. After the 5th time i restarted the phone. Then I let it get up and running.. great, used it, no problems. Set the phone down, half hour later or so it restarts all on it's own. Great...
Then monday night, I wake up to the phone restarting again, randomly. The bootup sound woke me up. All of a sudden yesterday, the phone reboots all the f***ing time, like 5 times while I was at work. Last night it did it again. This morning while getting ready for work, again, when I was driving to work, again, walking out of the parking lot to my office, I get a text, read the text, put the phone back in my pocket, restarts again!
Anybody know what the hell is going on? I did a google search and this problem seems rare, but it's happening so f***ing much.
There also appears to be no task manager on this Phone stock, whereas any other phone you can hold the Home button and see a list of all running services. (thanks for that retarded call HTC) So I can't tell whats running, or kill apps/services 1 by 1 to see what helps..
I am taking this phone back to the store today, question is, do I replace it with another Inspire, or a different device...
I would replace it with another inspire because at this point at&t doesnt have an android device with the rom support that the inspire/desire has.
GTIVRon said:
Hey guys,
Got my phone about 3 weeks ago, and have been reading and debating on which ROM to install. Throughout this time I downloaded my alarm clock, pandora, Zedge, and smart keyboard pro. All this was done day one.
On Sunday while trying to perform a google search, every time i hit the "go" button the browser closed. After the 5th time i restarted the phone. Then I let it get up and running.. great, used it, no problems. Set the phone down, half hour later or so it restarts all on it's own. Great...
Then monday night, I wake up to the phone restarting again, randomly. The bootup sound woke me up. All of a sudden yesterday, the phone reboots all the f***ing time, like 5 times while I was at work. Last night it did it again. This morning while getting ready for work, again, when I was driving to work, again, walking out of the parking lot to my office, I get a text, read the text, put the phone back in my pocket, restarts again!
Anybody know what the hell is going on? I did a google search and this problem seems rare, but it's happening so f***ing much.
There also appears to be no task manager on this Phone stock, whereas any other phone you can hold the Home button and see a list of all running services. (thanks for that retarded call HTC) So I can't tell whats running, or kill apps/services 1 by 1 to see what helps..
I am taking this phone back to the store today, question is, do I replace it with another Inspire, or a different device...
Click to expand...
Click to collapse
You got a lemon. Get a replacement.
Though I'm not running stock, from what I recall, pressing and holding the home button did pop up the list of tasks. I know it does for me now, running the gingerbread based Rom I'm running atm.
It is also available by pulling down the notification bar.
Like I said, I think you got a bad phone.
Inspired Ace 1.0.1¦ XDA Premium
I will go make an exchange then..
Thanks!
Also, stock, holding the home button and pulling down taskbar thing shows recently used apps. Not a task manager of any kind.
GTIVRon said:
I will go make an exchange then..
Thanks!
Also, stock, holding the home button and pulling down taskbar thing shows recently used apps. Not a task manager of any kind.
Click to expand...
Click to collapse
My understanding of "task manager" type of functionality in Android IS recently used apps. It pops up a list of of the last several things you used. Since Android isn't multi-windowed, that's really all you can do anyway.
If by switching tasks you mean going to another task and having it be in the same state as you left it (ie on the same web page you were looking at in the browser before you switched to another activity), that's dependent on the way you move away from an app... Whether you push the back key (which "closes" down and "resets" the apps state, or if you just push home to select another activity, which keeps the apps state as it exists at the time of switching.
Unless I'm missing something...
Inspired Ace 1.0.1¦ XDA Premium
By task manager i mean, on my captivate, when I held down the home button I got a list of recently used apps, and a button to go into Task Manager, much like CTRL ALT DEL on a computer, then task manager. It showed a list of all currently running processes, both foreground and background, and the option to stop/close any of the services or apps.
GTIVRon said:
By task manager i mean, on my captivate, when I held down the home button I got a list of recently used apps, and a button to go into Task Manager, much like CTRL ALT DEL on a computer, then task manager. It showed a list of all currently running processes, both foreground and background, and the option to stop/close any of the services or apps.
Click to expand...
Click to collapse
Well, I had a captivate, though it's been awhile, and I had forgotten about that.
You can do essentially the same thing though, there's just not a direct button to go to the manage apps area of settings that has the running apps/services list that you're referring to.
My guess is that it could be by design that this button is absent, as for the most part, as it isn't good practice to be killing apps and services in Android as one would in windows.
Removing that direct path to that level of app management eliminates the temptation for common users to be indiscriminately "closing" stuff when it doesn't work the same way on an Android phone as it does on a desktop OS.
I consider myself a power user, but I rarely go to the list of apps for purposes of termination. It's more of a special occasion, when I suspect an app is misbehaving.
Inspired Ace 1.0.1¦ XDA Premium

Aggressive background process reaping

I'm considering rooting, even though I'd prefer to keep this device stock, simply to have the ability to tweak the background process killer in Honeycomb. I don't know if it's something Asus cranked up, but I haven't heard of anyone else with a tablet having the same problems that I do. I literally cannot listen to music (through ANY app, default Android Music or whatever, they ALL die) because at some random point, beteeen 5 and 15 minutes after I switch away from the player to do something else with my tablet, ActivityManager will kill it and respawn it. This obviously stops playback, which is annoying.
I have no task killer apps or anything like that running on the tablet. Checking logcat shows nothing leading up to the event, simply a line for ActivityManager whacking the music player PID, then restarting it. If I leave the player in the foreground, it's fine, and plays without stoppage. When I switch away from it to browse, or write this post in the XDA app (expecting music to die shortly ...) or anything, it will get killed, even though it's still playing music.
Anyone else experiencing something like this?
Sent from my Transformer TF101 using xda premium
No, it's certainly not normal, and I suggest doing a factory reset before rooting if you want to keep it stock (even though custom ROMs do offer better overall performance). Does it happen randomly, even if you're sitting at the desktop for the 15 minutes, or does it only happen when you are switching between lots of apps, or using memory heavy apps?
Gary13579 said:
Does it happen randomly, even if you're sitting at the desktop for the 15 minutes, or does it only happen when you are switching between lots of apps, or using memory heavy apps?
Click to expand...
Click to collapse
The only situation which will keep the app from dying is if it's the active, foreground app. Strangely enough, the screen can sleep, as long as that music app is the one that's up when it shuts off, and it'll keep playing. I can sit at the home screen, and it will die. It will die if I switch apps, to run Talk, or the browser, or Mail, Market, anything other than Music (or any music app, I've tried them all, it's not a specific app problem.)
Checking the log via logcat shows an entry from the ActivityManager class killing the PID of the app, then immediately restarting it. If I'm watching it when it happens, the music stops, and if there's a status bar icon for the player (such as Music, WinAmp, or PowerAmp) it disappears for a moment, then reappears, on the same track, but reset to the beginning. I suspect this is because the current track is cached/saved somewhere but the position is not when the PID is killed. Oddly enough, the app must be considered to be in a "crashed" state because of the instant restart a second later.
As I said, the tablet is 100% stock. When I got it (early August, I think?) there was a single update that immediately applied. Then I got the latest 8.6.5.9 US update what, a few weeks ago? That's all that's been done as far as the code that's running on it. No root, ever, no custom ROMs, nothing.
I suppose I should do a factory reset and see if that helps. I just hate having to set everything up again without a backup (which I obviously don't have, not rooted.)
[Edit: I should add that the music player isn't the only app that ActivityManager logs kills/restarts on. logcat is full of them.]
Factory reset last night (VolDown while powering on, select "reset," so this was a full wipe) and it's STILL DOING IT.
Sent from my Transformer TF101 using xda premium
hm strange, maybe there is an issue with your music library that crashes the music player? file corruption during transfer, maybe?
or some app your recently installed is not 100% Honeycomb compatible and makes the Activity Manager go nuts.
d3l1 said:
hm strange, maybe there is an issue with your music library that crashes the music player? file corruption during transfer, maybe?
Click to expand...
Click to collapse
I've wiped and re-copied the music files several times. Also, as I said, if I keep the music app active (foreground) it plays forever, no problem.
or some app your recently installed is not 100% Honeycomb compatible and makes the Activity Manager go nuts.
Click to expand...
Click to collapse
I wiped back to stock with no apps and it still does it.
No, I actually did some more research yesterday, involving BTEP and staring at the output of "top" for an hour or two.
Warning: Linux babble ahead --
It seems that ALL the background apps will respawn at the same time. So, when Music drops and restarts, the com.google.android.music process is not the only one dying, pretty much anything running forked from zygote, except for the following exceptions: system_manager, com.android.systemui, com.nuance.xt9.input (part of the Asus keyboard,) com.android.phone (with wifi only, why is this running?) and com.google.process.apps.
You can tell when all the application PIDs are grouped tightly together, in the range of a few hundred, that some event is forcing a mass kill and refresh of the apps, except, curiously, if the app is running in the foreground. So there's at least some logic involved in whatever's doing it, and not simply a kill -HUP `pidof zygote` or something like that. (I don't even know what that would do, heh.)
While monitoring top I didn't notice any processes with extreme CPU or RAM usage. Everything looked fairly well behaved. The system had plenty of memory available at all times. I checked dmesg for any kernel errors, nothing at all to indicate a failed read/write or any other type of hardware error.
Since what I'm looking at is basically a Linux system (and I troubleshoot this sort of stuff for a living) I'm trying to dig into it from that angle first. If I can find out WHAT is causing the mass process kill, then I can hopefully have a better idea of WHY.
Sometimes I hate computers.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Android Auto Problems

Hey guys
I'm having strange problems with Android Auto on Honor 8x.
Sometimes, it works great. The navigation bar shows up, and when I click the audio button, I can see Pocket Casts and Spotify as intended.
However, about 2/3rds of the time, Android Auto doesn't work properly. Either, the bar at the bottom is blank, or my audio apps are not recognized, and pressing the audio button gives the prompt 'Pull over and install android auto apps when it is safe to do so'.
I'm trying to figure out why it works sometimes and other times not, but I can't for the life of me figure it out. I've tried making sure spotify is open before connecting the phone, I've tried making sure it's fully closed, wiping caches of android auto and google apps doesn't seem to make a difference after the initial set up either.
Anyone else?
I'm having exactly the same issue except for me Google play music always appears; just Spotify is sometimes there/sometimes isn't
I initially thought it was a Spotify issue and downloaded Deezer which had exactly the same issue after a few days
I've found sometimes that rebooting the phone works but I've also resorted to reinstalling Spotify at times
I'm just sitting waiting patiently in a hope that it's some "feature" which gets fixed when pie is rolled out, but who knows!
Let us know if you find a fix! ??
I've given up
Mine was just weird full stop! Screen goes weird and kept locking up, half the time 'hey google' wouldn't work amongst other things. I ended up deleting it.
Glad to see it's not only me. It's great when it works, but it's always when I'm about to head out on a long drive that it ****s the bed. The 15 minute journey to town of course, everything's mint..... Having other problems with the phone as well with it's heavy-handed regulation of pretty much everything. No DNS-based or VPN-based adblock can seem to stay alive either. Tried them all! I really hope a decent custom ROM comes out one day, but if not I will probably cut my losses and head back to Moto. Shame really, because it's great value for money and an AOSP version of same hardware would be mint.

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