smart lock not working - Galaxy S6 Q&A, Help & Troubleshooting

I want to use okay google in my car to change music but it rails due to the fact the device is locked. I have added several trusten bluetooth devices (removed them and re-added too) and trusten voice enabled but still the device remains locked. I am using the fingerprint scanner to unlock.
How can I start using okay google again?

anyone?

Is this place still alive?

Is there actually anyone reading this forum?

godutch said:
Is there actually anyone reading this forum?
Click to expand...
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LOL, for me trusted bluetooth devices is working. The fingerprint is not needed.... Did you try another bluetooth device?
The first time I used this feature with my car audio, it said the my phone has to be at least unlocked once with fingerprint because the bluetooth device has no high security standard.. but now it is working fine...
do other smart lock features work? Like trusted places?
BUT, what you can try, goto SETTINGS->Lock Screen->other security settings->Trusted agents
play around with this smartlock (google), enable disalbe again. I had prolbems with trusted places and this helped for me....

GZA1337 said:
LOL, for me trusted bluetooth devices is working. The fingerprint is not needed.... Did you try another bluetooth device?
The first time I used this feature with my car audio, it said the my phone has to be at least unlocked once with fingerprint because the bluetooth device has no high security standard.. but now it is working fine...
do other smart lock features work? Like trusted places?
BUT, what you can try, goto SETTINGS->Lock Screen->other security settings->Trusted agents
play around with this smartlock (google), enable disalbe again. I had prolbems with trusted places and this helped for me....
Click to expand...
Click to collapse
i tried and nothing is working.... ( and I tried it with 2 different s6's)

Related

[q] does smart lock with Bluetooth device work for you?

Has anyone else tried using a Bluetooth device go smart unlock your phone?
I can register my Bluetooth headset for the function but my phone still gets locked and requires my fingerprint after the screen is off for a few minutes
My phone is locked due to exchange security policies.
Sent from my SM-G920I using XDA Free mobile app
Works fine in my truck...
Works fine with my Sony SW3
Works fine with my moto 360
Same thing happens to me, but for location. I raised with Samsung on twitter and they asked me to email them. I've done so. Will let you know if I get any update.
I see the same issue - I have tried with two bluetooth devices and also a location. None of these bypass the need for fingerprint to unlock the phone. I also tried with PIN security - same issue. My phone has an exchange account linked which altered some security settings, maybe this is it? However, same account and same Android version on a Nexus5 and there was no problem.
yea im having issues as well. I do have exchange security as well but this worked fine on my Nexus 5. I'm also having issues where my Nexus 5 could skip songs via bluetooth. This does not work via google music now via my pioneer headunit. I cant tell if this is android bluetooth issues or what??
I have the same issue. Just disabled my exchange policy and it started working. It does not ask for fingerprint or pin any more.
This is weird because same setup on Nexus 5 worked fine. There smart lock overrode the exchange policy, but looks like Samsung has decided to give exchange policy higher preference than smart lock.
same for me just work with car Bluetooth but not with locations
Ok, moved Exchange account into Knox (which is awesome by the way) and now the smart lock works. Proves it was Exchange security causing it.
Cool, looks like exchange is the root cause.
Let me go explore knox as well!
Sent from my SM-G920I using XDA Free mobile app
I'm having the same issue with no exchange account set up.
teethgrinder32 said:
Same thing happens to me, but for location. I raised with Samsung on twitter and they asked me to email them. I've done so. Will let you know if I get any update.
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Click to collapse
+1 on location. But Bluetooth is perfect for me.
I had the same issue, smart lock works with BT but not with location.
What helped for me: I used location of Home from maps, it wasn't work. When I added "new" place and used near address it started working. I'm not using Exchange with security (I'm used to using Office365 and there isn't this rule)
works fine here over bluetooth to my gear 2 neo smart watch , and my turtle beach elite 800 wireless headphones , also location lock is working here on the w8 stock unrooted.
rakh1 said:
Ok, moved Exchange account into Knox (which is awesome by the way) and now the smart lock works. Proves it was Exchange security causing it.
Click to expand...
Click to collapse
What is knox? How did you accomplish this - I really want to get this trusted device unlock enabled. Thanks in advance.
I have the same issue - smart lock works without "corporate" account. However when I setup a "corporate" account (Exchange, or in my case - it's Google Apps with Google Device Policy) - smart lock stops working.
You can configure trusted devices/locations, but you need anyway to unlock device using pin/fingerprint/or whatever. Exactly same configuration worked well with recently replaced HTC One M7 (Sense version with Lollipop).
It's my first Samsung device after about 5 years with Android.. is there any chance they fix anything like that, is it worth to bomb tech. support about it?
On the side note, regarding alternative solution - I'm a bit curious how Knox is working. I don't like additional layer it adds to a system, and I don't really need such paranoid level of security, but.. maybe Knox is not so bad? Does it show notifications from Knox applications? How all apps are working in background, or do I need to unlock Knox each time I need to check the mail?
Yay, the upgrade to 5.1.1 has fixed this.
How do you disable exchange policy?
Update took care of it - I did not change anything.

NFC Unlock

Has anyone been able to successfully set up NFC unlock ( via the Smart Lock function in Lock Screen ) feature on this phone. I tried and could not get it to work. It is not NFC or the tags I am using - because I have been able to set up custom tasks using the same tags - It is just the unlock that isn't co-operating.
stl1859 said:
Has anyone been able to successfully set up NFC unlock ( via the Smart Lock function in Lock Screen ) feature on this phone. I tried and could not get it to work. It is not NFC or the tags I am using - because I have been able to set up custom tasks using the same tags - It is just the unlock that isn't co-operating.
Click to expand...
Click to collapse
You might try the "smart unlock" app if you can use wifi/bluetooth as opposed to nfc...the xda version supports up to 3 ssid's or bluetooth devices. http://forum.xda-developers.com/apps/smart-unlock/app-smart-unlock-xda-version-skip-t2974396
famewolf said:
You might try the "smart unlock" app if you can use wifi/bluetooth as opposed to nfc...the xda version supports up to 3 ssid's or bluetooth devices. http://forum.xda-developers.com/apps/smart-unlock/app-smart-unlock-xda-version-skip-t2974396
Click to expand...
Click to collapse
Honestly - I am not so crazy about smart unlock - I was simply trying to see what NFC functionality works - and what doesn't . So far I have noticed that Tap-to-Pay works well, and I am able to trigger various actions based on a NFC tag. However - the smart unlock - did not work - even after I tried various combinations ( such as deleting my Exchange account ) . So I am trying to find out if I am doing something wrong, or is this a universal bug. If no one is able to get this to work, then I will email Alcatel with a trouble report.

Smart lock add NFC tag

In Setting > Lock screen and Security > Smart Lock > Trusted devices > Add trusted Device ..... there is no option for NFC tag. Why is that? It only lets me add bluetooth device. I have NFC tag that I want to use to unlock, but I can't find that in Trusted devices.
Any hints?
Thanks
Still looking for a way to add NFC tag under SmartLock. It worked when I had Nexus 6P. What am doing differently with S8?
tasker + secure settings will do what you want.
Why can't I do it using SmartLock? This was available on Nexus 6P, and it is a standard Android feature. Is it a bug in Samsung S8 software?
Does everyone with stock S8+ have the same issue? Is there really no NFC tag option in Setting > Lock screen and Security > Smart Lock > Trusted devices > Add trusted Device ?
Before firmware update I can used this without problem but now I can't found this settings.
Well then this is a bug. How do we report it to Samsung? I need to unlock my phone when it's on NFC tag, without rooting my phone.
Got an update from Samsung last night, but this bug is still not fixed. No NFC option under SmartLock
It's not just Samsung bug. NFC Smart lock also disappeared on Lineage OS on my Nexus 5 and with out any system updates. I've read that it has to something with Google play services and it's missing from some other phones too.
I need the solution right now. It's very annoying[emoji58]
Sent from my Nexus 5 using Tapatalk
NFC Smart Unlock was also removed on the Google Pixel phones with a 7.1.2 update and is still gone in the 8.0.0 (Oreo) update I just installed now. It was likely removed because it was buggy and stopped working on some phones (like mine).
https://productforums.google.com/forum/#!topic/phone-by-google/DyxZwJpsOwY
https://issuetracker.google.com/issues/62268615
Elijah Lynn said:
NFC Smart Unlock was also removed on the Google Pixel phones with a 7.1.2 update and is still gone in the 8.0.0 (Oreo) update I just installed now. It was likely removed because it was buggy and stopped working on some phones (like mine).
https://productforums.google.com/forum/#!topic/phone-by-google/DyxZwJpsOwY
https://issuetracker.google.com/issues/62268615
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Click to collapse
not available on my stock Nexus 6 (7.1.1)
In Asus Zenfone 2, there is no NFC tag
oneguyks said:
Does everyone with stock S8+ have the same issue? Is there really no NFC tag option in Setting > Lock screen and Security > Smart Lock > Trusted devices > Add trusted Device ?
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Recently, I flashed lineage OS on my Asus Zenfone 2 Z00A, there is no NFC option in Smart lock settings.
Please comment on this why it is not there?
Ac3_DeXt=R said:
Recently, I flashed lineage OS on my Asus Zenfone 2 Z00A, there is no NFC option in Smart lock settings.
Please comment on this why it is not there?
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Click to collapse
Did you read the post above yours? It explains why. And this is S8+ forum, not Zenfone forum....
Googled removed it due to lack of use. If you have an old NFC tag paired, it'll still work, but no way to add new ones
This is pretty disappointing... I had looked into getting an NTAG216 chip encapsulated in glass implanted, with unlocking my phone as one of the possible novel uses of it, but I guess I can forget that!
I guess we need some tweaks to get back NFC Smart Lock feature, like Magisk, scripts type of method and all that by all means.
Is there somebody who knows how Google blocked it technically?Assuming the culprit must be Google Play Services, though, if so, we done...?
Sent from my Nexus 5 using Tapatalk
dalanik said:
Did you read the post above yours? It explains why. And this is S8+ forum, not Zenfone forum....
Click to expand...
Click to collapse
But the context was same. Anyway, thanks!
NFC unlock
foo25 said:
This is pretty disappointing... I had looked into getting an NTAG216 chip encapsulated in glass implanted, with unlocking my phone as one of the possible novel uses of it, but I guess I can forget that!
Click to expand...
Click to collapse
I think it isn't a bug... And it is not removed on purpose... I am running the latest Software for my Smasung S8+ (7.1.1) and I can still add NFC Tags. Under SMart Lock I go to trusted devices and then add NFC tag. I already have two NFC tags in there, so I dont know if this feature is still availible to me because I added one on Version 7.0 so maybe you had to add one earlier to still have this option unlocked which wouldnt make any sence tho... I suggest you try the app NFC Tools Pro and NFC Tasks (like tasker) which both work together very well and let you allow to unlock you phone with the tag.
Best regards
I have found a workaround, though it requires root and manually editing a preferences file.
Details on pastebin: https://pastebin.com/2RSZzERg

Fingerprint unlock disabled when work profile is active

Hi all, delighted by my brand new device (exynos) but a strange behaviour occured when I installed my company MDM.
Impossible to unlock with the fingerprint, in the settings the biometrics section is greyed out.
It was working fine before. As soon as I removed the professional profile, it worked again, and as soon as I set it up again, it didn't.
Strangely enough, the MDM allows the fingerprint to log into the professional apps (like Boxer).
Anyone here uses a company profile with the S10e ?
Sounds like a bug or a company restriction? It worked fine before with my old MotoG5+ with an outdated security patch, and my colleagues with other types of Galaxy phones don't have this issue.
Thanks for any thought.
I use work mode and Microsoft InTune. The fingerprint sensor works normally. The sensor itself is a bit annoying but the operation is as intended.
The fingerprint settings have an option for fingerprint always on.
Same thing happened to me. My company uses VMware Intelligent HUB in a work profile. After installing it, could no longer unlock with fingerprint. Options are grayed out in security settings. Uninstalled the work profile and I get fingerprint unlock back. Since the only thing I needed was email, I'm just using the web interface in chrome (how is that more secure???). It all worked fine on my pixel 2, so this is specific to s10e. I refuse to install the work profile if it disables the fingerprint unlock. Emailed my IT department to see if they can change the policy, but not hopeful about that.

Add Garmin Watch to Unlock Phone as a Trusted Device?

Has anyone managed it?
I am trying to add my Garmin Venu as a Bluetooth Trusted Device to unlock my Note 10 when within close proximity.
I can see the watch, I add it, enter my code but the last step is "Tap on the Bluetooth device to confirm."
The problem is, there is no message on my watch and nothing to tap on.
Any ideas?
MacGuy2006 said:
Has anyone managed it?
I am trying to add my Garmin Venu as a Bluetooth Trusted Device to unlock my Note 10 when within close proximity.
I can see the watch, I add it, enter my code but the last step is "Tap on the Bluetooth device to confirm."
The problem is, there is no message on my watch and nothing to tap on.
Any ideas?
Click to expand...
Click to collapse
I'm afraid this feature works only with Xiaomi wear devices, namely, Mi Bands...
go it's xiaomi headphones only as well? doesn't work for my aftershokz
Lord Sithek said:
I'm afraid this feature works only with Xiaomi wear devices, namely, Mi Bands...
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Click to collapse
Thanks, at least now I can stop trying
But it's a ridiculous limitation, as the feature generally works on most Android devices with a broad range of wearables.
I am not about to swap my Garmin for a Xiaomi band.
Nobody has come up with a workaround?
MacGuy2006 said:
Thanks, at least now I can stop trying
But it's a ridiculous limitation, as the feature generally works on most Android devices with a broad range of wearables.
I am not about to swap my Garmin for a Xiaomi band.
Nobody has come up with a workaround?
Click to expand...
Click to collapse
The only workaround I can think of is custom ROM
Actually there is one Xposed module named CustoMIUIzer and it has this feature, but it works only up to Android 10. And requires root and Xposed Framework of course
Thanks, Lord Sithek.

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