Weird MTP issues, drivers or something - Moto G 2015 Q&A, Help & Troubleshooting

I have Virgin 1548 Moto G3 that is rooted and running CM12.1. I had no problems installing Motorola drivers when first getting the device to access the internal and external memory. Recently my sd micro card broke and I got a new one. Ever since using it I've been unable to use the MTP feature when plugged in via USB. I have android debugging enabled still. I've had this problem in the past with other phones. Does anybody have any ideas on how to get it working again?
I've tried uninstalling and reinstalling Motorola drivers and in the process of updating android studio.
Sent from my Virgin Mobile CDMA Moto G3

Unfortunately adb is not running properly when doing command adb devices. I don't know what I've done.
Edit: fastboot works though, just no adb
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
Unfortunately adb is not running properly when doing command adb devices. I don't know what I've done.
Edit: fastboot works though, just no adb
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
What you see when run 'adb devices' command? If you see offline or unauthorized, you have not authorized in the device screen the adb connection from pc.
When i have problems with MTP i fix that simply removing the MTP device that appears in my devices administration. Just replug the device and the system recognices it again.

jmadotme said:
What you see when run 'adb devices' command? If you see offline or unauthorized, you have not authorized in the device screen the adb connection from pc.
When i have problems with MTP i fix that simply removing the MTP device that appears in my devices administration. Just replug the device and the system recognices it again.
Click to expand...
Click to collapse
Thanks for the response. When doing adb devices command it says List of devices but there are no devices listed. Fastboot devices in fastboot lists my device. When plugging in the USB cable it trys to install drivers it always fails.
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
Thanks for the response. When doing adb devices command it says List of devices but there are no devices listed. Fastboot devices in fastboot lists my device. When plugging in the USB cable it trys to install drivers it always fails.
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
Try to use those drivers from google: https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
I hope that works fine.

Again thank you for the response. I recently downloaded/installed android sdk tools and downloaded google USB driver so I think I have current. How do I install these? Im guessing I just replace in usb_driver folder. @jmadotme
Edit: when I look in device manager I see under portable devices MTP USB device instead of MotoG3 with yellow triangle and ADB interface with yellow triangle under other. Not sure what this means.
Sent from my Virgin Mobile CDMA Moto G3

Well I did tried almost everything now !!! I am here... Please let me know what solution u get

Hedied4me said:
Again thank you for the response. I recently downloaded/installed android sdk tools and downloaded google USB driver so I think I have current. How do I install these? Im guessing I just replace in usb_driver folder. @jmadotme
Edit: when I look in device manager I see under portable devices MTP USB device instead of MotoG3 with yellow triangle and ADB interface with yellow triangle under other. Not sure what this means.
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
Force the update of the drivers for this device. Select the option to point drivers disk and select the INF file that come in usb_driver from the sdk manually. It says that is not compatible with your device, ignore that and select adb composite interface from the options list. Tell me if that works.
Enviado desde mi MotoG3 mediante Tapatalk

jmadotme said:
Force the update of the drivers for this device. Select the option to point drivers disk and select the INF file that come in usb_driver from the sdk manually. It says that is not compatible with your device, ignore that and select adb composite interface from the options list. Tell me if that works.
Enviado desde mi MotoG3 mediante Tapatalk
Click to expand...
Click to collapse
Thank you thank you, that worked. Adb devices now lists my device. One last thing though when connecting my device it still fails to install as MTP USB device so still no mtp. Gonna head to bed for now. Again thank you
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
Thank you thank you, that worked. Adb devices now lists my device. One last thing though when connecting my device it still fails to install as MTP USB device so still no mtp. Gonna head to bed for now. Again thank you
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
I'm happy to hear that
For MTP, remove from device manager list the MTP USB and check 'also remove drivers', in the next plug it's install again all needed drivers. It should work.

jmadotme said:
I'm happy to hear that
For MTP, remove from device manager list the MTP USB and check 'also remove drivers', in the next plug it's install again all needed drivers. It should work.
Click to expand...
Click to collapse
Well I can uninstall the mtp USB device but it doesn't give me the option to remove drivers. Unfortunately upon putting USB cord back in its still failing. I must be doing something wrong. Again thank you
Sent from my Virgin Mobile CDMA Moto G3

@jmadotme Do you know what else I can do to get my PC to install the mtp drivers correctly. Still having issues if you read my last post.
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
@jmadotme Do you know what else I can do to get my PC to install the mtp drivers correctly. Still having issues if you read my last post.
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
MTP mode in cyanogen with adb enabled, most of time gives me same errors. I think that doesn't work very well.

In my windows 10 PC, on the first time I didn't need to install drivers, it recognised moto g3 in mtp mode and in adb. So, you could try to unistall the drivers you have or any motorola drivers program, turn on the internet, plug the usb and let windows search its database and install the drivers for you.
One other good option is installing motorola device manager, it contains the drivers needed: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481

Related

[Q] adb error:device not found[Solved]

I get this error when i try to connect my tab to adb ..do you guys have any ideas what i can do to make it to work?
I mention that i have the drivers(from Kies),usb debugging is enabled and adb works on my phone.
I believe you need the android usb drivers supplied by google to get it to connect. They can be downloaded using the sdk package manager. Also I'm not sure it will work having the Samsung drivers installed and you may have to uninstall them first.
they are installed already since i installed the whole sdk manager pack
tzacapaca said:
they are installed already since i installed the whole sdk manager pack
Click to expand...
Click to collapse
install kies from Samsungs website
Sent from my myTouch 4g via Tapatalk
ringnutz said:
install kies from Samsungs website
Sent from my myTouch 4g via Tapatalk
Click to expand...
Click to collapse
thx for answer but I already done that..any other suggestions?
tzacapaca said:
they are installed already since i installed the whole sdk manager pack
Click to expand...
Click to collapse
What drivers are showing up when you plug in the device? If it says Samsung then you don't have the android drivers installed. And I believe you can't have both installed only one or the other as only one will load when you plug in the device not both.
I have the Samsung Android ADB Interface driver(although is not showing when i plug in the device) and the drivers which came with sdk manager
tzacapaca said:
I have the Samsung Android ADB Interface driver(although is not showing when i plug in the device) and the drivers which came with sdk manager
Click to expand...
Click to collapse
When you plug the device in, under Device Manager in Windows, there should be listed Android Composite ADB Interface under the device. If not the Google USB drivers were not installed properly.
yeah I dont think my theme is the culprit, there are many reasons why ADB wouldnt show devices. Also Heimdall>Zadig is good for drivers.
run sdk manager and install latest google drivers as well.
are you on Windows OS?
nope,not your theme its the culprit..cuz i didnt install it and i cant install it cuz of no adb connection which is required by a tool named AutoDEOTool1.0.3
I installed latest google driver via sdk manager too..
yes,on Win 7 64 bits
*pulling hair*
I didn't have my usb cable yesterday to check it out but adb actually works with the Samsung drivers. Device Manager>Android Phone>SAMSUNG Android ADB Interface. And when I type the command "adb devices" it shows up. This works both if you plug the tablet in wihtout powering it up and when its turned on so I'm not sure what your problem is. I do have Kies installed on the laptop too so yours should be working if you installed the sdk and drivers correctly.
Which Tab do you have? I have the 6210 unlocked wifi only, it could be other models work differently. Not sure if you have a locked bootloader that you can access the tab through adb.
GT P6200 European
and here is what i get on cmd
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Tavi>adb devices
* daemon not running. starting it now *
* daemon started successfully *
List of devices attached
C:\Users\Tavi>adb devices
List of devices attached
C:\Users\Tavi>
EDIT:SOLVED!
Thank you all for answers
How did you solve this?
I input in cmd adb fastboot reboot and suddenly the device got the command and then recognized my tab..(pretty strange i know)
make it done
tzacapaca said:
I get this error when i try to connect my tab to adb ..do you guys have any ideas what i can do to make it to work?
I mention that i have the drivers(from Kies),usb debugging is enabled and adb works on my phone.
Click to expand...
Click to collapse
do this steps:
1) remove battery
2)insert battery
3) connect the phone via usb will turned off and leave it till usb android phone installed
4) turn ur android phone on
5) wait for full boot
6) install Motorola usb driver .zip attached down there
7)select charge only mode
8) then write the commands of tacoroot.bin
9) when all is done hit the thanx button
ADB wireless
I was having the same problem, I tried to install driver, KIES, everything, tried to uninstall then reinstall in control panel, etc... to no avail.
Then I tried adb wireless... and it works. give it a try.
Unitedforlife said:
I was having the same problem, I tried to install driver, KIES, everything, tried to uninstall then reinstall in control panel, etc... to no avail.
Then I tried adb wireless... and it works. give it a try.
Click to expand...
Click to collapse
What do u mean adb wireless?

[Q] Phone not recognized by computer

Alright, here goes my first post. I have lingered in these forums for awhile, and have always found what I needed. This is the first time my searching on here, as well as google, has let me down.
To clarify, if I connect to my computer and have USB Mass Storage on, I can see it, move files to it and everything. My problem is, I am using my old phone (P500) to learn and practice ADB (I own a GNEX), and would like to install CWM via ADB, but I need to move files to the root of my sd.. but my phone won't show up if it's in debugging mode!
I have the drivers installed, and used a toolkit to root (worked fine, no errors). Am I missing something here or is there another issue?
Info:
Windows 7 64bit
Telus Mobility (Canada)
Model: LG-P500h
Android 2.3.3 (stock)
stock kernel
MissBizz said:
Alright, here goes my first post. I have lingered in these forums for awhile, and have always found what I needed. This is the first time my searching on here, as well as google, has let me down.
To clarify, if I connect to my computer and have USB Mass Storage on, I can see it, move files to it and everything. My problem is, I am using my old phone (P500) to learn and practice ADB (I own a GNEX), and would like to install CWM via ADB, but I need to move files to the root of my sd.. but my phone won't show up if it's in debugging mode!
I have the drivers installed, and used a toolkit to root (worked fine, no errors). Am I missing something here or is there another issue?
Info:
Windows 7 64bit
Telus Mobility (Canada)
Model: LG-P500h
Android 2.3.3 (stock)
stock kernel
Click to expand...
Click to collapse
Since the device is not getting detected with USB Debugging enabled it's safe to assume a bad driver installation. To verify tho, enable USB Debugging on the device and connect it to your PC. Go to Device Manager. Somewhere towards the top, assuming the drivers were installed will be a device "ADB Interface" with a subitem "Android Platform Sooner Single ADB Interface" or something similiar. If the "ADB Interface" item isn't there then the drivers weren't installed correctly. Uninstall them. Reboot computer. Rerun driver installation program. When it finished, reboot your PC. Power off the device. Connect it to your PC. Power on the device and let all drivers install. You should be good to go from here.
If you'd like a good known set of LGE USB drivers, download Android Flash Recovery, link is in my signature. Hope this helps.
EDIT:
Oh, and Welcome to XDA

[Q] [CM11] Can't find my Moto G via USB, ADB, Fastboot

Hello there,
I'm running CM11 20141223 NIGHTLY on my XT1033, and everything is working fine so far, with the exeception of USB communication. I develop my stuff on my desktop, which is running W7. Consider the following scenarios:
1) If I plug it in MTP mode (debugging deactivated), it won't find. Windows tries to install a USB Composite Device driver and fails.
2) If I plug it in PTP mode (debugging still deactivated), Windows installs a Moto G driver and access the DCIM camera folder normally (that's what I've been using to "push" files into it, and then move it with file manager with temp su access).
3) In both MTP and PTP mode, but with debugging activated, Windows detects it as a USB Composite Device. On Device Manager it shows up with the yellow triangle warning icon, but I can't seem to update it (tried with the extra Android drivers that comes with ADT).
4) Neither adb nor fastboot can detect the device. Which is weird because on my notebook, running windows 8.1, I got the same situation but adb (only, fastboot still can't) can detect it.
5) I also installed Koush universal ADB Drivers on both machines.
Does anyone have some insight on the matter? Should I get rid of Koush?
I don't intend on upgrading to CM12 anytime soon. In fact, I did it some weeks ago, but I'm more confortable with CM11 so I rolled back to it.
Hoping it's okay to bump my thread after a month.
Does anyone know what to do in this situation?
Thanks!
jorge_quintanilha said:
Hello there,
I'm running CM11 20141223 NIGHTLY on my XT1033, and everything is working fine so far, with the exeception of USB communication. I develop my stuff on my desktop, which is running W7. Consider the following scenarios:
1) If I plug it in MTP mode (debugging deactivated), it won't find. Windows tries to install a USB Composite Device driver and fails.
2) If I plug it in PTP mode (debugging still deactivated), Windows installs a Moto G driver and access the DCIM camera folder normally (that's what I've been using to "push" files into it, and then move it with file manager with temp su access).
3) In both MTP and PTP mode, but with debugging activated, Windows detects it as a USB Composite Device. On Device Manager it shows up with the yellow triangle warning icon, but I can't seem to update it (tried with the extra Android drivers that comes with ADT).
4) Neither adb nor fastboot can detect the device. Which is weird because on my notebook, running windows 8.1, I got the same situation but adb (only, fastboot still can't) can detect it.
5) I also installed Koush universal ADB Drivers on both machines.
Does anyone have some insight on the matter? Should I get rid of Koush?
I don't intend on upgrading to CM12 anytime soon. In fact, I did it some weeks ago, but I'm more confortable with CM11 so I rolled back to it.
Click to expand...
Click to collapse
Have you tried Motorola's drivers? It installs separate drivers for adb, fastboot, mtp. https://motorola-global-portal.custhelp.com/app/answers/prod_detail/a_id/97326/p/30,6720,9050

Adb worked and now it doesn't

When I first plugged my A9 into my computer I was immediately given a prompt to allow the computer to be used for adb, and proceeded to reboot to download to make sure everything worked before I attempted to unlock the bootloader using HTCdev. With the phone still plugged in the USB debugging symbol is no longer there and I've tried unplugging it, and plugging the cable back into the phone as well as the computer. Tried both ports on my computer, disabled USB debugging and re-enabled it but no dice ?. I'm not sure what to do now, adb devices shows up as empty.
Sent from my SCH-I545 using Tapatalk
65vdub said:
When I first plugged my A9 into my computer I was immediately given a prompt to allow the computer to be used for adb, and proceeded to reboot to download to make sure everything worked before I attempted to unlock the bootloader using HTCdev. With the phone still plugged in the USB debugging symbol is no longer there and I've tried unplugging it, and plugging the cable back into the phone as well as the computer. Tried both ports on my computer, disabled USB debugging and re-enabled it but no dice . I'm not sure what to do now, adb devices shows up as empty.
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
This happens to me from time to time, especially when I'm swapping different devices out a lot.
Go to Device Manager
You should have Android USB Devices > My HTC (this is the ADB device) and Portable Devices > HTC One A9 (this is the MTP device).
You likely only see the MTP device. If so, right-click on it and select "Update Driver Software"
Click on Browse my computer for driver software
Navigate to your HTC device driver folder (in my case it's C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64)
Click Next
If you get a message that the best driver is already installed, then click the back button
Select "Let me pick from a list of device drivers on my computer"
If you have a device listed as My HTC select that
If you don't, you'll kind of have to play with different things from here. Try unchecking show compatible devices and see if it shows any Android USB devices. You might need to browse for your device drivers again.
Will try that when I get home, thank you very much ☺
Sent from my SCH-I545 using Tapatalk

moto g3 with cm 13 doesnt appear on windows explorer on windows 10

my moto g3 with cm 13 nightly doesnt appear on windows explorer on my windows 10 pc and it doesnt appear on command window when i write {fastboot devices } . so does any one know how to fix this problem
Install drivers, set charging mode to data transfer in notifications
i already installed drivers and its read on command window but doesnot appear on windows explorer please replay if you know how to fix this
When the phone is in fastboot, it won't appear on pc via file explorer.
If it's not showing up as a media device, connect it to pc, press windows key+X and select device manager. See if moto g3 icon has a yellow triangle, that would mean that some drivers are missing or not installed properly. You will need to install them again.
Sent from my Moto X Pure using Tapatalk
i have connected my phone to pc and opened device manger and there is no moto g3 tag but there is an unknown device in section called other devices
and i already installed the device drivers and prove of that is when i write fastboot devices in command window the device serial appear
so can you help me
Then the MTP drivers are not installed properly. Check if adb devices command recognizes your phone. If yes, then adb and fastboot drivers are fine and only MTP driver is not properly installed. Go to start>seach for 'devices and printers' open it, it should open a control center page. Check if the phone appears there, and if it's there, check for a yellow triangle. If there is a yellow triangle present, just right-click and select remove device. Then reboot the PC and reconnect the phone, it should install all the drivers again.
Sent from my Moto X Pure using Tapatalk
yes as you said the mtp drivers arenot installed and tried the meathod that you wrote it but iam still facing the same problem is there any meathod to install mtp drivers manually
You try searching on the internet for .inf driver files for android mtp. Or try this : http://www.driverscape.com/download/android-mtp
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