No call sound - Moto G 2015 Q&A, Help & Troubleshooting

I have no outgoing/incoming call sound, Everything else is working fine as if there's nothing going on, any ideas? It has caused me to miss important calls.

It seems there is lots of complaints about the same issue. and most had just installed the latest Lollipop update, which I did... So heads up! I flashed an earlier version and that seem to do the trick.

Related

Mic stops working - ONLY during calls?

Hi all,
Bought a NS4G last weekend and am having a weird problem.
ONLY during calls, my mic seems to stop working. I can use voice search and voice nav no problem. Can pull the phone far away from my face and it hears me just fine. But if I'm on a call I practically have to shout into the mic. Tried to leave myself a voicemail on my work number and it didn't even register that I was talking.
Also just tried using a db meter app and the mic works perfectly with that.
I recently installed Netarchy kernel and Voodoo control.
Could there be a setting that is screwing with my mic during calls?
EDIT: I think I've narrowed it down to Voodoo Control :/
Uninstalled app, rebooted and now people can hear me fine.
same thang
had this same problem. Not sure when it started, had the phone for a little over a week, running latest Netarchy (pre-5-15-11 build) and Voodoo controls. After I had 4 people comment on not being able to hear me, I checked for myself and sure enough, I was barely audible on the other end of a call. Tried factory ROM/kernel, no luck. Wiped the phone completely, ROOT included and still had the problem. Returned the phone to Best Buy new one sounds great. Haven't rooted yet. Both phones running GRJ22 (Latest Google update). Both phones seem to have the radio/wifi level flucuations many others are commenting on. Wifi Speedtest half the speed of iphone on same network 10M vs 18M down and 4M vs 18M up.
Same issue here. I restored my phone to stock in order to bring it back to Sprint but when I tried it after restore others could hear me fine. I am restoring my nandroid backup in hopes that I can disable voodoo sound and have it work like OP.
Found out that it's not Voodoo Sound in itself, it's the Hi-fi record option. Turn it off and in-call mic levels return to normal.

[Q] CM10 Phone App Issue

Hello, I did some searching and couldn't seem to find anyone else with this issue so I figured I would post. I just installed the latest CM10 Nightly (20120825). Everything went fine phone booted up seemed to be working great (was super responsive). Then I made a call, the call will go through however the "Phone" app basically locks up. And I can't talk, and I can't hear the other end of the call. Oddly enough if I pickup the call on my other phone and hangup the app displays this but still no voices can be heard. Anyone else had this odd behavior? I did do a full factory reset / wiped cache before installing.
Thanks in advance.
clcrawl said:
Hello, I did some searching and couldn't seem to find anyone else with this issue so I figured I would post. I just installed the latest CM10 Nightly (20120825). Everything went fine phone booted up seemed to be working great (was super responsive). Then I made a call, the call will go through however the "Phone" app basically locks up. And I can't talk, and I can't hear the other end of the call. Oddly enough if I pickup the call on my other phone and hangup the app displays this but still no voices can be heard. Anyone else had this odd behavior? I did do a full factory reset / wiped cache before installing.
Thanks in advance.
Click to expand...
Click to collapse
This is a known issue with the 08/25 build. Try using 08/23, a lot of people have been having success with it.
Thank you very much, I am going to give this a try shortly.
scarroll825 said:
This is a known issue with the 08/25 build. Try using 08/23, a lot of people have been having success with it.
Click to expand...
Click to collapse
The 8/26 nightly fixes this issue and was just posted to get.cm.

No sound in incoming calls only, outgoing works perfectly

I scoured the forums for a couple hours trying to see if there's anything like this out there, I couldn't find anything.
I flashed the 8/29 Cyanogenmod 10, properly cleared caches and stuff, and it's been great... except for when someone calls me, I answer and neither of us can hear anything. When I call back everything works perfectly.
I tried switched to speaker, muting and unmuting, resetting, nothing helps... the really odd thing is that if I press a key in the dialer while on the call, the person on the other end can hear the key tone. That goes both ways.
I thought maybe since a lot of people were having audio issues that were fixed by the 7/27 kernel that it might help, so I flashed that and it didn't make a difference.
Does anyone have any ideas as to what I can do? I'm stumped here. If the outgoing calls work like normal, it shouldn't be an issue with hardware.
edit: I flashed the first OTA modem as well, didn't affect anything
EDIT - flashed to the Aug 30 experimental call build, it's working fine now. Hooray! Sorry for posting like a noob -.-

[Q] Call Audio Issue - I can't Hear Calls

Please help me with this strange issue. When I RECEIVE calls, everything is fine. When I MAKE calls, they can hear me, but I can't hear them. No audio. My audio on my phone works for everything else. I have bluetooth off and I don't use a headset. It's not a hardware issue because everything works fine when I'm on Gingerbread. When I flashed my ROM, I erased cache and did a wipe. I've re-flashed several times. I've also tried several different ROMS. I'm on Avatar now. I was on Beanstalk before. I'm seeing this issue on both ROMS. Jellybean and Kitkat, I'm seeing this issue. I hate to go back now that I've experienced then new OS. Please advise. Any ideas? Could this be a modem issue?

CM13.0 Problem

After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
M7mD.Sa3eD said:
After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
Click to expand...
Click to collapse
Flash something else more stable that better suits your needs for now. This rom is still a work in progress. There will be a few hiccups from time to time. Wait for the next update
Sent from my SAMSUNG-SM-G890A
M7mD.Sa3eD said:
After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
Click to expand...
Click to collapse
Yeah me too, I'm in the process of sending logs to developer. So I went back to 20151222 until problem analysed/resolved.
spacebar208 said:
Yeah me too, I'm in the process of sending logs to developer. So I went back to 20151222 until problem analysed/resolved.
Click to expand...
Click to collapse
I'm on 20151222 right now until the problem be solve
Sent from my SGH-I727 using Tapatalk
Bumping the **** outta this. Same issue on a build one year later (Cm13 Oct 01/2016 Celox). Contacts and phone stopped working. So I replaced them with Google's AOSP variants from the play store. At that point, the phone reboots when I try to call. The 3g works wtf...
Edit:
Yes, this was sent from my SGH-I727R by I'd rather be making calls with this. Also, incoming calls work. Just outgoing is the issue. Can't be my radio, right? Cm11 or 10 whatever it was worked flawlessly on the same one.
Edit2:
Ok, so after jerking around the apps, disabling/re-enabling the system dialer, etc., I received a call from my friend. At the point, all four soft keys stopped working while the calling issue completely fixed itself. After a reboot, the soft keys and the calling work flawlessly 0.0
Typical Android issues...
Although my friend is complaining about some beeping noise coming from my end during a call. Will look into it.
So current fix (for now): disable/re-enable the inbuilt contacts and dialer apps, reboot, enable them, clear their data, cache, whatever it takes, etc. Keep doing so until it magically fixes itself. Maybe try getting a buddy to call you and pick up. That is all I can think of in order to reproduce such weirdness :/
Cyanogen Mod is dead
dimapoter said:
Bumping the **** outta this. Same issue on a build one year later (Cm13 Oct 01/2016 Celox). Contacts and phone stopped working. So I replaced them with Google's AOSP variants from the play store. At that point, the phone reboots when I try to call. The 3g works wtf...
Edit:
Yes, this was sent from my SGH-I727R by I'd rather be making calls with this. Also, incoming calls work. Just outgoing is the issue. Can't be my radio, right? Cm11 or 10 whatever it was worked flawlessly on the same one.
Edit2:
Ok, so after jerking around the apps, disabling/re-enabling the system dialer, etc., I received a call from my friend. At the point, all four soft keys stopped working while the calling issue completely fixed itself. After a reboot, the soft keys and the calling work flawlessly 0.0
Typical Android issues...
Although my friend is complaining about some beeping noise coming from my end during a call. Will look into it.
So current fix (for now): disable/re-enable the inbuilt contacts and dialer apps, reboot, enable them, clear their data, cache, whatever it takes, etc. Keep doing so until it magically fixes itself. Maybe try getting a buddy to call you and pick up. That is all I can think of in order to reproduce such weirdness :/
Click to expand...
Click to collapse
I don't think anything will really work in cm now because it's now discontinued and function will not work Cyanogen Account, etc. I also think it's modems stopped working... see here:Click Here

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