weired issue.. screen goes blank - Nexus 5 Q&A, Help & Troubleshooting

Hi.. first of all my English is not good..
I usually take good care of my phone.. it just fell down accidentally some days before from about 2 foot height.. I am running same setup before and after that fall.. even some days after the phone went down there was no problem.. but suddenly a wired issue poped up since 3 days.. I didn't notice the issue when the phone is in standby..
issue is
screen suddenly turning off itself.. but phone is working.. I hear lock sound, I get calls, SMS.. everything.. just screen won't light up..
but when I hold power button phone reboots and screen works..
if it's a hardware problem, how the power button reboot solves it ?
I tried stock and had same thing..
any input
thanks

Related

Touch Pro shutting down? :S

Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..

[Q] Acer Cloudmobile S500 Doesn't stop vibrating

Hi there,
I bought my ACER CLOUDPHONE S500 2 months ago.
Everyting worked fine, I didn't root the phone, nor did I try to. I used the phone for a coupple of weeks until yesterday, all of a sudden it started vibrating constanly. I pulled out the battery and memory card + sim and put only the battery back in. When the battery touches the contacts it starts vibrating again. So even when the phone isn't booted yet, it just start vibrating constantly without stopping.
Pulling out the battery and plugging in only the USB charger does the same (vibrating constantly).
I tried to restore factory defeaults but that doesn't help.
The phone works normally and can be booted (so no black screen or stuff) but just vibrates the whole time.
I normaly live in Belgium, but I'm on holiday in Thailand for 3 months, so I guess returning it back to the store isn't an option now.
I guess it's a hardware problem but if anybody has a sollution, it would be very welcome!
Is there an other way to stop the vibrating?
anybody has a clue?
I posted this yesterday, does anybody know what is wrong?
I guess it's a hardware problem as the vibrations start from the second I plug in a powersource (battery and/or USB-charger)
IS there any way I can stop the vibrations or is it more like a shortcircuit on the vibration part?
It gets very anoying having a constanly vibrating phone in my pants, I guess I'll could give the phone to my GF..
Hi, I never saw that kind of issue on the cloudmobile but I guess you'll be stuck until you can send it back to service. Seems to be hardware related...
Tought it would be a hardware problem... still 2,5 months to go in Thailand before I can turn it back...
Thans anyways!
Dead pixels?
About problems in this phone..
Did anyone note dead pixel on the screen? I read about a lot of users that have this problem...

[Q] Infinity won't start, just vibrating indefinitely

Hi gurus,
Updated the OTA patch today from ASUS. worked fine but got discharged while my son was playing with it. charged it and then tried to start it. It just won't boot. Starts vibrating which will not stop. Nothing on the screen. Pressing on Power button for about 10 seconds will stop it for a moment but will start again to vibrate after a short pause.
Tried the manual reset button, same result. Finally, pressed the power and Volume up button for 10 seconds which has atleast made it stop vibrating but is still dead. Tried to restart and same behaviour.
Has anyone seen this on infinity before? Have had it for 9 months and never been a problem.
Thanks in advance for your help.
Maybe a HDMI connection might let you see whats happening if its related to the display not working.
I am having the same problem. it vibrates..stop for 1 sec..then vibrates again and that's all..always black screen!! i think the problem (in my case) is my screen + digitizer coz my computer can recognize it as storage!
Yes my problem is the screen! i bought a micro HDMI to HDMI cable and everything works like a charm! The screen brightness works but no image at all!
Screenshots:http://db.tt/aBg7IXKd
Tried to charge it fully but to no avail.
still keeps just vibrating.
I work with leicesteruk (small world and why is he not using CROMi-X!?) and I think this is hard bricked! Device will not power on other than it vibrates once then on the second vibrate that normally signifies boot loader load it jus continuously vibrates and does nothing else. No screen, nothing.
We have tried various volume held down options and nothing works including reset hole and letting the battery drain. It still charges but just goes into continuously vibrating with no screen.
The only thing it will accept is power down plus volume down stops the vibrating after 20 secs if held down.
I have advised to RMA.
wow, that's extremely hard luck right after an update.
Was your tablet rooted, and were you using OTA root keeper?
Toastysoul said:
Was your tablet rooted, and were you using OTA root keeper?
Click to expand...
Click to collapse
No it was completely stock. Just a regular OTA. Note the device died whilst in use after the OTA had been applied the day before.
I hv solution for it
kvikas7 said:
I hv solution for it
Click to expand...
Click to collapse
any solution for hard brick / apx mode only that doesn't involve replacing motherboard ?

[Q] Did my nexus 5 got hard bricked?

Hey guys, so.. I may think that my nexus 5 is hard bricked.
It all started when my phone was having the infamous " power button " issues, the power button just got ****ed so I replaced it with a new one at some apparently ****ty lab.
It worked, but again started to show signs of malfunctions after 2 weeks or so, when I pressed the power button most of the times my phone didn't go into sleep mode it was like I never even pressed the damn button, but I got a long with it because usually on the second try the the button functioned properly.
But now.. oh boy, a few days ago my phone began to restart by itself and then I knew that my power button is completely ****ed again, and on top of that my screen got ****ed.. apparently the leds on my lcd got burned or something so the screen is like " stuck " at low brightness all the time ( tried everything, deff not a software issue. ).
So.. today, I went to replace my screen. the lab guy told me that the previous lab apparently did a really ****ty job on my nexus and as soon as he unplugged the motherboard to replace the screen the damn power button fell of as it wasn't even welded properly to the motherboard.. so he tried to fix it for a lot of time but with no luck.. and when he gave me my phone back, well.. everything went to ****.
Yes, he replaced the screen. but now, the phone WILL NOT BOOT. it's like the power button is pressing itself whenever I try to power up my phone so I can't even make it to the lolipop animation most of the time, and when I do get lucky and I get to the animation the phone just restarts again. Strange thing is that if the power button were to press itself all the time well the phone is suppose to try and turn on all the time right? wrong, only when I try to turn it on ( if I actually get that lucky because most of the times that i'm trying to turn it on nothing happens ) ONLY THEN it restarts, I can't use the bootloader because the phone just keeps restarting.
I don't know if this is a real power button issue, or if my phone got hard bricked.
any thoughts?
P.S: when I plug my nexus into a wall charger then it just keeps loop booting to the " google " screen until I unplug it.
Um this isn't a hard brick, they broke your phone...
Sent from my Nexus 5 using Tapatalk
The power button needs to be properly soldered on,
The phone is stuck in that cycle due to the failed soldering job,so the power button is pressed/on constantly
I don't get why the screen would get faulty.
If you don't have good repair places around you will need to buy a new phone.

Screen got totally black randomly and then started blinking.

I just got the moto g
I had updated to marshmallow just after opening the box.
It's the second day of the device and the display just turned black all of a sudden. On screen buttons gone too.
I pressed the power button and the screen turned off. When i turned the screen on again after 5 secs the screen turned black again.
I turned the screen off and on again.
This time the screen kept blinking. It didn't turn off just the contents of the screen kept blinking.
After I rebooted the phone, the issue disappeared.
I'm not sure if it is a software bug that happened or early signs of some hardware issue. I still have the 30 days for replacement.
Rest of the device is working fine.
Has anyone found the same issue?
I am using stock software, no root.
Yes brand new stock moto g updated to m and had the exact same issue, it's happened once a day so far to me (I'm on day three of owning the phone) A reboot fixes it but it's annoy I don't want to have to reboot the device all the time. I can see it being annoying trying to get the device swapped because when I wipe the device to give it back to the shop it will be working fine :-\
It just seems to happen randomly, nothing to do with a certain app I don't think, I can't replicte it when I try to figure out the cause of it.

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