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I know many of you are coming from Vibrant / Galaxy S 4G and hence would like to buy Tmobile G2X unlocked.
I thought it'd be a good idea to have a thread where we have consolidated discounted unlocked pricing options.
Currently it seems $529 - $540 is the unlocked price. Please post if you know any better pricing....
$499 from T-Mobile. Why would you spend anymore than that somewhere else?
jrwingate6 said:
$499 from T-Mobile. Why would you spend anymore than that somewhere else?
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Because we are on at&t.....
Sent from my SGH-T959 using Tapatalk
I think that T-mobile price is off contract, not unlocked. Please correct me if I am wrong as i too am looking to pick one up, but live in another country so must get it unlocked as well.
I was always under the impression that if you bought a phone off contract then all you had to do was call T-Mobile and ask for the unlock code. I don't think they require you to be a T-Mobile customer. After all it's your device.
Word around the campfire is that T-Mobile isn't selling this phone to non-contracted customers, and if you contact them with the device and request a code they'll deny it. It's a t-mobile exclusive phone in the US, and they won't offer up unlock codes unless you're a customer and wait the 90 days, or the phone is no longer exclusive.
This is all rumor so far, but here was a T-Mo sales rep in another thread that said they were given new directives regarding selling off contract phones to non-Tmo customers.
Divinedark said:
Word around the campfire is that T-Mobile isn't selling this phone to non-contracted customers, and if you contact them with the device and request a code they'll deny it. It's a t-mobile exclusive phone in the US, and they won't offer up unlock codes unless you're a customer and wait the 90 days, or the phone is no longer exclusive.
This is all rumor so far, but here was a T-Mo sales rep in another thread that said they were given new directives regarding selling off contract phones to non-Tmo customers.
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So your telling me, since I am no longer under contract with T-Mobile, I can't walk into there store and purchase the device for $499 retail even though I am a T-Mobile customer?
I would hold off on buying this for AT&T (or other providers) until we get clarification on what bands it supports and how to enable them if needed.
http://forum.xda-developers.com/showthread.php?t=1041402
jrwingate6 said:
So your telling me, since I am no longer under contract with T-Mobile, I can't walk into there store and purchase the device for $499 retail even though I am a T-Mobile customer?
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I do the $60 prepaid plan w/ no contract and they sold the phone to me for $499.
almostinsane said:
I do the $60 prepaid plan w/ no contract and they sold the phone to me for $499.
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I just tried it online and they are allowing me to buy the phone off contract as well. cancelled at the last minute cause I already have my on-contract g2x
@Divinedark, you heard the wrong thing through the wrong grapevine. Sorry bro. Your inside source has been proved wrong. I also called T-Mobile and told them I was interested in buying a G2x off contract but only if I were able to get a unlock code for it right away. They said it wouldn't be a problem. I guess you should just go ahead and remove your post since it's false information.
jrwingate6 said:
@Divinedark, you heard the wrong thing through the wrong grapevine. Sorry bro. Your inside source has been proved wrong. I also called T-Mobile and told them I wasn't a customer but I was interested in buying a G2x off contract but only if I were able to get a unlock code for it right away. They said it wouldn't be a problem. I guess you should just go ahead and remove your post since it's false information.
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I've called Tmobile custom support on multiple different days and they said they would not offer up an unlock code for a non contract phone
AuroEdge said:
I've called Tmobile custom support on multiple different days and they said they would not offer up an unlock code for a non contract phone
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They did it for me and my Vibrant back in July and I wasn't on contract. Did you word this wrong because if you purchase a phone through a upgrade and are under a contract they will not give you a unlock code since you do not own the device. If you aren't under contract and you purchase the device at retail price then it's all yours and they will give you a unlock code. Whether or not you have to be a T-Mobile customer is a different story.
If you have to be a customer then just purchase the phone retail and sign up for the cheapest plan possible. Ask for a unlock code which you will get within 3 days and then just cancel your account.
I did not word this wrong. I was very explicit about wanting to buy the phone, without contract, and that I am NOT a customer of T-Mobile. Every answer I received was very candid about the fact that their policy is to not give out codes and that they do have a SIM subsidy program for those who are T-Mobile customers. I will add with a grain of salt one might get lucky when they call up customer support and find a representative who does not know the current policy and unlocks your phone. Not likely.
I am going to take a chance and go through a website and pay $14.99 for it.
Customer support does not provide unlock codes. The Sim Unlock Team does.
Read this post:
http://forum.xda-developers.com/showpost.php?p=12981927&postcount=19
They have always unlocked devices for me but I guess it's because I am a T-Mobile customer, just not locked into a contract with them. My Vibrant being my most recent device I got unlocked. Just called customer service and they emailed me the unlock code 2 to 3 days later.
Thats kind of childish on there part. There not losing any money by giving you the code since you paid for the device in full. They may have made a little bit of money off you actually. I'm sure they didn't have to pay LG $499. Like you said, your best bet is to pay a 3rd party $15 for a unlock code.
I got great news I just called T Mobile and was upfront of what I was wanting to do with the purchase of the G2x and they said as long as you buy it at full retail price, they said they have the options under their policy to give out unlock phone code at the moment of purchase. So I'm thinking of buying the G2x and than buy a phone on contract with AT&T that has good resale value and sell it, and in a way AT&T is subsidizing my G2x.
lionsson said:
I got great news I just called T Mobile and was upfront of what I was wanting to do with the purchase of the G2x and they said as long as you buy it at full retail price, they said they have the options under their policy to give out unlock phone code at the moment of purchase. So I'm thinking of buying the G2x and than buy a phone on contract with AT&T that has good resale value and sell it, and in a way AT&T is subsidizing my G2x.
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If you don't currently have a contract with AT&T, one has to ask. Why the hell would you want to go into one? If your in a area where T-Mobile has service, they have less dropped calls and faster download speeds. Every phone I get through T-Mobile has been better call wise and data wise than my Wifes iPhone with AT&T. We live North of Baltimore.
jrwingate6 said:
@Divinedark, you heard the wrong thing through the wrong grapevine. Sorry bro. Your inside source has been proved wrong. I also called T-Mobile and told them I was interested in buying a G2x off contract but only if I were able to get a unlock code for it right away. They said it wouldn't be a problem. I guess you should just go ahead and remove your post since it's false information.
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I stated nothing as fact... bro... I was merely stating that in another of the AT&T threads, someone who said they worked for T-Mo was told just what I wrote. It seems very location specific. Some people are being told they will sell them one, some are saying that they'll sell it, but not give them the code, and some are saying they're not being offered either. So, there you go... bro...
Must be something new...
It has always been T-Mobile's policy to only give unlock codes to current customers who have been with them for at least 90 days and have a good pay history. This is something new if they now allow non customers to buy a device and obtain a lock code. Since the unlock codes must come from LG, I highly doubt anyone would be provided with a unlock code on the day they buy the phone.
Could be some CS reps looking to up their quotas by giving less than accurate information. Get it in writing before you buy.
Hi,
I bought a T-Mobile locked HTC Sensation from the ebay. I wanted to get it unlocked from T-Mobile, but they will provide me the unlocking code for the mobile, unless I have an activated line from them. I found the following from the T-Mobile website, and need somebody who is a T-Mobile USA customer to help me out with this. If you are willing to help, send me a PM. I will send you the IMIE number, which could be used to get the unlocking code from T-Mobile.
SIM Unlock Code
For information on the SIM Unlock Code, refer to the following:
If you purchased a wireless phone from T-Mobile, your phone has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
For customers with a T-Mobile Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile.
For customers with a T-Mobile Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
You may request the SIM Unlock Code for your phone, together with instructions for entering the code, by calling T-Mobile customer care at 1-800-937-8997.
i dont know if they do it but have you try calling htc? also i think there are sites that sell the unlock codes.
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
Also, HTC will not give it either. I tried that too
Sent from my HTC Sensation 4G using XDA App
cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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why did you have problems? this week i solicited the unlock code for my hd2 and got the code the next day.
cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!
swapniljain said:
I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!
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I work in tech care myself and would like to clear something up. T-Mobile does not have unlock codes, period. IF you are eligible (must have an account obviously), your IMEI and account info gets sent to an unlock team, and they get the code directly from the manufacturer. It's not like they have the code ready and said "Go F yourself" lol.
What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
Sent from my HTC Sensation 4G using XDA App
fschambe said:
What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
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Not everyone has purchases their phones on contract. Some people buy them outright... and prefer them sim unlocked for traveling with.
I am one of those few people who do just that. T-mobile told me that I need to wait 60 days between time of purchase and sim unlock... Or I could get it done by a third party, usually $25 to do. Google "sim unlock htc sensation"
@stoneyjonez : Ok.. got you. Can you tell me if they would give me the unlock code if a person with a T-Mobile account ( long standing ) and asked them for the unlock code ? Obviously that person wouldnt have bought the phone directly from them
cellunlocker . net I recommend currently only 19.99 for unlock code and takes up to 3 hours
In the past I tried to get a Motorola ROKR E8 unlocked through them. I was eligible and they said they would submit something to whoever they have to submit it to. I tried 3 times and never heard back from anyone. Phone was never unlocked :-(
I would just go online and pay for one, you get way better service that way. Its not like $25 is a big spend compared to the retail cost of the phone your unlocking.
Thanks for all your responses folks !! In my opinion its a bit dodgy to send money to anybody on the net. I have read too many stories where the money is gone but no unlock code. But I can take the recommendations given by others and buy from a reliable service..
Usually yes...if you give your imei to a T-mobile customer they will give them the unlock code for it.
Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.
From what I have read on the internet, if you tell them that you are travelling internationally and would like to use a local sim, they give you the unlock code. Also, see my first post where I have posted the rules specified on the T-Mob website for requesting a unlock code and the guidelines they use for qualification of a customer.
i use my sensation on the network and so i called in to request my unlock code..they did all the button pushing on their side and said i will get an email within 72 hours with the unlock stuff...will post when i get it or what i get.
lezouave said:
Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.
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my current phone in the network is the sensation and i asked for the code of the hd2 and they gave it to me. and i didnt have to lie. i told them the truth, that i bought the sensation and was going to give the hd2 to my girlfriend and because she is in another company i needed the code so she can use the phone.
i guess it just depends if you get a good rep.by the way i did it via the costumer care online chat. i saved the transcript here it is.
Thanks for your detailed response.. Anybody willing to give it a shot with for my phone with T-Mobile ?
sorry man. i dont want to risk into getting in trouble. i bet others here are thinking the same. so guess your only option is to pay for it online. do good search for a reliable site.
i'm still on pay as you go mainly bc i like my deal and i tend to switch phones a lot so i'm not very sure about contracts and stuff.
anyways my friend recently got an upgrade handset (sony xperia sp) but doesnt want it bc got an iphone from work. he's willing to sell it to me for a fraction of what it's worth and i'd be happy to buy the only thing is i'm an o2 customer and it's locked to tmobile.
i know phone unlocking is possible (although i'm sure i read somewhere recently that a handset can only be unlocked one a contract has ended - anyone confirm whether or not this is true?)
there is a shop in town that's very popular for phone unlocking a private shop (i'm guessng they dont use the cleanest of methods) and i have always used them in the past...... just not on such an expensive handset. i dont want to buy it take it there and they try unlock it and end up messing up something else (as i heard using certain method could damage the handset - again can anyone confirm this?)
on the tmob website it says that handsets can be unlocked for a fee but that you must have been a customer to that netowrk for 6months. so since i'm not a customer to that network i guess they wont unlock it.....
any advice? i dont want to buy the handset and realise i cant get it unlocked. and i want to stay with o2.
neonflash said:
i'm still on pay as you go mainly bc i like my deal and i tend to switch phones a lot so i'm not very sure about contracts and stuff.
anyways my friend recently got an upgrade handset (sony xperia sp) but doesnt want it bc got an iphone from work. he's willing to sell it to me for a fraction of what it's worth and i'd be happy to buy the only thing is i'm an o2 customer and it's locked to tmobile.
i know phone unlocking is possible (although i'm sure i read somewhere recently that a handset can only be unlocked one a contract has ended - anyone confirm whether or not this is true?)
there is a shop in town that's very popular for phone unlocking a private shop (i'm guessng they dont use the cleanest of methods) and i have always used them in the past...... just not on such an expensive handset. i dont want to buy it take it there and they try unlock it and end up messing up something else (as i heard using certain method could damage the handset - again can anyone confirm this?)
on the tmob website it says that handsets can be unlocked for a fee but that you must have been a customer to that netowrk for 6months. so since i'm not a customer to that network i guess they wont unlock it.....
any advice? i dont want to buy the handset and realise i cant get it unlocked. and i want to stay with o2.
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Private shops are probably fine for a SIM unlock code. Just make sure they acquire an unlock code from your IMEI and unlock it using the standard processes. There are a number of unlock shops around the internet that I'd have a much harder time trusting - but you should at least look around and see what the prices are before going in to your private shop so you can argue the price. Sometimes you get lucky and find a free source of unlock codes online, but beware of scams.
Oafed said:
Private shops are probably fine for a SIM unlock code. Just make sure they acquire an unlock code from your IMEI and unlock it using the standard processes. There are a number of unlock shops around the internet that I'd have a much harder time trusting - but you should at least look around and see what the prices are before going in to your private shop so you can argue the price. Sometimes you get lucky and find a free source of unlock codes online, but beware of scams.
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put it into the shop today.
checked out 2 of the better known private shops for this and both quoted 5-7 days! i had no idea it would take so long :/
i'm pretty sure they used to do it in an hour and for a quarter of the price.
anyhoo i left it there.
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
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Click to collapse
Maybe you should just suck it up and pay a service to unlock your phone, I would be scared to return and new one will have issues (red tint) ECT, after seeing the update speed for g935u I will never buy that unlocked us model, why dont you get the g955f ? Battery life and speed looks to be supreme
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
netnerd said:
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
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Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
Mr Ian B said:
Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
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Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
Its not your problem i also got from att and it look like they didnt update there imei database so wait and try after some time to unlock your device
Rapazzo said:
Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
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Dont see $820.00 on the site for ATT.
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
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Click to collapse
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
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Thx for info but phone returned. I was in middle of cricket cycle and was not gonna start attending plan just so I can get unlocked.
Ian B
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
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Click to collapse
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
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Click to collapse
I am in the same situation as you and would like to know the answer to this too. Thank you
Same issue here, I paid full retail for Verizon version first but had a ton of issues with the phone switching to 3g for calls and missing calls on it. I exchanged for AT&T version but cannot get the unlock code. I have tried the online portal, called AT&T and Samsung with no luck. I pretty much stick with cricket so I'm not in a hurry to unlock, it's more the point that I paid $945 for my phone and want the code for resale purposes or if I decide to switch carriers.
Look at this on eBay http://www.ebay.com/itm/252902295417
Sent from my SM-G955U using Tapatalk
---------- Post added at 06:14 PM ---------- Previous post was at 06:13 PM ----------
It worked for me. Activate it on att network first gophone sim and make a 5 minute call
Sent from my SM-G955U using Tapatalk
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
Something happened to me but if you contact AT&T tech service they were expedit the case and email you an unlock code it take about three days. That's what I did, but I couldn't wait on AT&T because I had to travel that week so I paid fastgsm to unlock my phone and it was only $20 it took 24 hours. Fastgsm and AT&T were the exact on lock code.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
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Click to collapse
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
eaglerazor123 said:
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
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Click to collapse
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
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They declined my request again using the forums. They said it was because I didn't buy it directly from AT&T they couldn't do it. Said I have to contact Samsung to get it unlocked. Why is this such a pain in the @ss...
Annnnnd Samsung told me it's AT&T s job to give the unlock code... wth. Is unlocking phones like something new? I actually thought I read somewhere it is like law now to unlock phones... smh... bought phone outright from Sammy, now using it with AT&T and have been a customer with them for like 12 years. I'm stumped...
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
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EvoKnvl said:
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
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Wow soo I finally got my unlock code as well. I had to call the AT&T tech support, they had no idea why my portal request was denied and supplied the unlock code to me over the phone. So if anyone out there is in a similar situation just save yourself the hassle and call AT&T support.
So,
Just recently bought a sprint g955u off of Offer Up.
Being the uber noob I am, I was sold on the story of it being clean, recently paid off and clear for unlocking.
As you can guess, it was not.
Unpaid bills is what i was told.
After a few google searches of unlocking services, I've found that one may not always be able to unlock due to certain circumstances. Like unpaid bills.
So i have been very hesitant about using them.
As it turns out, the person I bought the phone from happens to be a member of this community. Which is why I am here. So the further I read the more I'm hoping I might actually be able to unlock this phone.
I managed to make it through Sampwnd's root with ease but have hit a roadblock when it comes to unlocking.
Id love to really dive into this phone and maybe actually learn a few things (and god willing maybe even be able to contribute one day!?) but I am just lost.
I'm sure there has to be a new wave/generation of lost noobs heading here, but it was one of your own that brought me here. So please, I ask, help me get my phone working!!
If you have written proof the person said it was paid off, tell them you want to return it and have your money back otherwise you will consider small claims court, otherwise at to them you expect to have it paid off. In the UK the person has the debt of the phone attached to them not the phone, if you sell off the phone they come after you for the money, if you refuse they do block the phone though.
@cabg.kepr,
Depending on how you paid for the device (i.e. credit card) you should be able to get a refund. I'm sorry to tell you that if you paid cash, you are SOL. There's no solution.
Ouch. Really??
No flashing special firmware or anything??
But yup, paid cash. Met outside of a Wal-Mart. He lied about being apart of some dev team yada-yada. Told me I would very easily be able to unlock. He even tried to assist but messages would be VERY delayed. And when asked a technical questions he wouldn't reply or would change the subject. Almost 100% sure he's using an app for a phone.
Well yesterday he just quit replying. Which is what brought me here.
Now I see he's offering a free service, on here, to assist people through Team viewer, with rooting and unlocking.
He had me convinced for 3 days (I now realize how stupid I was..) that he would do it. So three separate times he would access through team viewer for hours at a time. And the few times i popped in to watch (been fairly busy) he would be going through websites and settings. When I asked what was up, he would give some weird excuse (and again, I realize how dumb I was being).
He told me he was getting root and unlock ready, when really, he spent hours going through my network settings and what not. Very suspicious. Luckily I was smart enough to only let him on an empty, freshly installed win10. And disconnected all other devices from wifi.
A few times though he did tell me that he would access my drives later and that he could use my TV to access my network. A couple times said he was a hacker but white hat. Said he had friends that were black and could do anything they wanted. That, at least, I was smart enough to have a chuckle at. But really, this whole thing has just become so strange and uncomfortable. But now I'm just pissed.
So really, this might even deserve admin attention?? This guy could really be some trouble.
@cabg.kepr
Let's clarify one point: Do you have phone service with your device? If not, have you checked the IMEI number (swappa.com, for example) to see if it's black listed?
@cam30era
I do not. The phone is a sprint and the sim was pulled out.
(My current provider is att)
Checked on swappa and it is not blacklisted, ready for activation, but has a finance issue.
Called sprint and they told me the account was negative and unpaid.
cabg.kepr said:
@cam30era
I do not. The phone is a sprint and the sim was pulled out.
(My current provider is att)
Checked on swappa and it is not blacklisted, ready for activation, but has a finance issue.
Called sprint and they told me the account was negative and unpaid.
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IF if hasn't been blacklisted, you should be able to activate it on your service provider. If you haven't tried yet, give it a try.
Just called att. They directed me to a website that told me my imei was unrecognized by them.
cabg.kepr said:
Just called att. They directed me to a website that told me my imei was unrecognized by them.
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That's not unusual for AT&T. It doesn't mean your device can't be activated. Try installing an AT&T SIM card from another device that is already activated on AT&T.
Tried that first thing and got "invalid sim".. it's art prepaid. Not sure if that matters?
cabg.kepr said:
Tried that first thing and got "invalid sim".. it's art prepaid. Not sure if that matters?
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Appears this S8+ is SIM (carrier) locked to Sprint. You won't be able to use it on any carrier until the previous owner pays off the outstanding balance.
FWIW: don't confuse SIM locked with bootloader locked. And SamPWMD root won't help you.
Have you tried to contact the seller about this?
Sent pm
cabg.kepr said:
Sent pm
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I did not receive a PM.
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
cabg.kepr said:
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
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Sounds like you got fleeced mate, feel sorry for you not sure how claims courts work in America but I'd be going to one of those. Eventually, the phone sounds like it'll be blacklisted, which won't help your cause. I'd keep copies of every conversation you've had with him and screenshots or printouts if you do decide to take it to court.
I'm unsure of the situation but did you buy this phone from the person who hasn't paid it off or did he buy it from them then sell it to you? As for the TeamViewer situation, yeah that's dodgy you're right to be suspicious.
cabg.kepr said:
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
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NO phone modification will help you. This device is DEAD unless he pays it off and gets a SIM unlock code for you. You basically have 3 choices:
1) Contact him and insist on a refund, or written evidence of device paid off.
or
2) Contact the police and file a fraud report
or
3) Accept you loss
Again, don't hope that bootloader unlock or root or any device modification will resolve this. It won't. This device is useless until it's paid for at Sprint, and they provide a SIM unlock code.
This is so funny. Always pay with card, even if it's local. Anyone can take a card payment, Paypal, Square, etc; That way you have protection from your credit card provider. This is why I always buy new, not secondhand, from a shady dealer in a dark alley, much less wally world. You got played so hard man. At those dev claims, shouldve asked proof and definitely verified if it was unlocked on the spot before handing cash over. Enjoy your new paperweight. I wanna feel bad for you, but it's kinda hard when you fell for the obvious lies.
Same thing happened to me and I bought unlock code $25.00 flash with US unlock firmware. I am using it on AT&T now. Hopefully buyer don't report stolen. Unpaid phone can still be using on other networks.
Hmm well thank you everyone. Kind of a bummer if thsts the case.
What about this though?? @randy_c it had a neg balance against it and everything??
randy_c said:
Same thing happened to me and I bought unlock code $25.00 flash with US unlock firmware. I am using it on AT&T now. Hopefully buyer don't report stolen. Unpaid phone can still be using on other networks.
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Not when it's SIM locked to Sprint.