Help with data connection T-mobile. - Galaxy S6 Q&A, Help & Troubleshooting

Hi guys!
I just bought an unlocked gold S6 (32gb) and tested my T-mobile sim on it.
It didn't worked, I can only make calls and receive text messages. The sim status says that it is on service, but disconnected from the network, so I can't use my data. Can anyone help me with this? My data is on, and the phone is "international use only" (and I think it's what I need to fix but I don't know how). I tried everything from restarting it, factory reset, and called t-mobile support (they didn't helped at all), please help. My device isn't rooted or any of that, but if need to I will.
Thanks in advance!

Sounds like you maybe have to enter correct apn settings into phone?

Related

[Q] Network Unavailable Emergency Calls Only

Hello Everyone,
I got my first android phone this weekend, a Samsung Galaxy S2 I9100 (not I1900G, or any other variant, just plain old I9100) which was locked to T-mobile UK.
After doing a bit of reading and trying out 3 different methods for rooting, CF-root, insecure kernel, and finally the method described here for rooting stock ICS firmware without flashing an insecure kernel by Rachmat3:
http://forum.xda-developers.com/showthread.php?t=1501719
After rooting method #2 (flash insecure kernel, run S2-root on phone) I ran chainfire's [root] Galaxy S2 SIM Unlock, this didn't work, so I ran Galaxy_S Unlock and it worked. At this stage I could use my phone for calls and sms though my SIM's network provider (virgin), and I later figured out how to get virgin to send me a configuration message to set up the APN settings, and I could then use 3G data to browse the web, etc...
However, I lost root when I flashed a secure kernel, and updated the firmware to XWLP7 from the intratech list of official kernels & firmwares:
http://forum.xda-developers.com/showthread.php?t=1075278
Hence why I used Rachmat3's method #3 to regain root access, which worked like a charm.
However, I then lost the ability to make calls, send SMS and the phone refused to find the virgin network! Disaster! 3G still worked fine for data, and when I tried my sim card in my old phone I could still make calls and it found the virgin network immediately. I tried my gf's virgin sim in the SGS2 and it could find the virgin network but wouldn't connect any calls, it kept saying "unable to connect, try again later".
After reading around, I suspect that this may be a modem problem, can anyone confirm or deny this? I have the modem that came with intratech's XWLP7 firmware, which I believe is XXLPS. Can anyone recommend which modem I should try?
I have a real imei number, I tried flashing the CPW version of the XWLP7 rom instead of the XEU one, no luck, I tried a few other things that I can't remember now as it's first thing in the morning at work!
Any help, suggestions, or direction would be greatly appreciated, I was almost there on my own - fell at the last hurdle!
No-one else has this problem?
I've tried my sim card in it again this evening, I am unable to select virgin or Virgin from the network providers, but all other providers are there, o2, etc...
What's perculiar, is that when I use my gf's sim, both virgin and Virgin and all other providers are present, however, even with this sim, I still cannot make calls, even though it connects to the network, what the heck!?!
I've tried using different modems, no help.
Please anyone, any ideas?
I've contacted virgin this evening, they say the imei code isn't on their blacklist, I can't contact t-mobile until tomorrow, but I will ring them tomorrow and find out if they've blacklisted the imei for some reason.
Help!!
Any ideas, anyone else had similar problems?
Plz help!
I am looking forward to anyone's help about this question!
Hi all,
Just found out that the IMEI has been listed as lost or stolen by t-mobile. In contact with original owner to try and rectify the problem.
Anyone else having this issue, it's likely the same problem, contact the original carrier and ask to check their IMEI blacklist.
On a related note, does this mean that the previous owner of every second hand phone that is sold can just ring up their old provider and blacklist that IMEI whenever they want?
Seems like a bit of a massive oversight if you ask me... Surely there must be a way to transfer ownership of the IMEI number to a new owner?

[Q] No data after switching from Verizon to TMobile SIM

Hey guys,
I just rooted my phone and I believe I unlocked it as well, however, after putting in the Tmobile SIM card,
I get this Notice:
"Non-Verizon SIM" -- Sorry, this SIM card is not supported. Please....
At the same time, although I can make calls, I can not sure the internet. No Data connection shows up.
Any help would be greatly appreciated
this.user said:
Hey guys,
I just rooted my phone and I believe I unlocked it as well, however, after putting in the Tmobile SIM card,
I get this Notice:
"Non-Verizon SIM" -- Sorry, this SIM card is not supported. Please....
At the same time, although I can make calls, I can not sure the internet. No Data connection shows up.
Any help would be greatly appreciated
Click to expand...
Click to collapse
did you change the APN settings for data as well? I used a prepaid tmobile sim and had everything working, including data.
MindArchr said:
did you change the APN settings for data as well? I used a prepaid tmobile sim and had everything working, including data.
Click to expand...
Click to collapse
MindArchr, thank you for taking the time and trying to help me.
I did change the APN, but I still do not get anything, but on rare occasions the Edge Network shows up.
After you changed you APN Settings, what kind of connection were you getting? 4G?
Also could you share you APN settings, if they differ from these :
Access Point Name (APN): epc.tmobile.com
MMSC Server: mms.msg.eng.t-mobile.com/mms/wapenc

How to enable data on H950?

Hey all,
So as the title says, I recently got a replacement unit for one I lost. This one came with 5.1.1 so I'm currently on a rooted stock debloated AT&T ROM. Just put my SIM in it, text and voice work fine, but if I turn data on nothing happens? No data symbol, nothing. I'm in Australia, and want to try enabling more 4g bands in the hidden Menu, but I went through the whole thing and couldn't find where to enable them? If someone could help me out it'd be appreciated.
Cheers
maybe you have to add the correct APN for your provider. I am in the US so I don't know Australia's provider.

Can't turn on data using the Verizon G5 on AT&T?

I just bought a used Verizon LG G5 (VS987), however my carrier is AT&T. After putting in the Sim card, calling and texting works but when I go to turn on mobile data in the settings, I get a popup that says "Add Mobile Service Please contact Customer Service at (800) 922-0204 for assistance."
I have called both that customer service number for Verizon ^ and also AT&T. I made sure that my IMEI was updated on our AT&T plan, and I have the right APN settings put in. When I called Verizon, the guy didn't really have much to say except that the device is unlocked but full access to features can't be guaranteed, and I am aware that Verizon and AT&T use different wireless bands, which he explained, but I should be able to at least have some kind of data. We both agreed that this is just some piece of Verizon software keeping me from using data, and he suggested rooting the phone to get a workaround.
One suggestion that I saw in some forums and tried was that resetting the network settings in Backup and Reset does turn mobile data on by default, however I get the same Verizon popup as soon as I open any browser, and other apps just say there is no connection, although when I do this I can see that I am getting either HSPA or 4G data, it just seems like it's being blocked by this Verizon stuff. Messing around with other setttings such as Data roaming and System select didn't change anything.
Does anyone have any experience using a Verizon G5 on AT&T? I saw a video of someone demoing T-Mobile 4G data on the Verizon model, and another user on XDA said that he put in his T-Mobile sim and it worked perfectly. My best guess on where to go from here is to unlock and root, and see if I can install a custom rom to get around this. Does anyone know if there is a stock LG rom without all of the Verizon bloatware installed, maybe a stock rom for the unlocked model of the G5? Any suggestions on how to get this to work are appreciated, and I think this is posted in the right place, I'm an active reader on XDA but this is one of my first posts
Thanks to anyone that reads all of this!
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Did you add the correct APNs for AT&T in the phone when you put in your sim? you need it for internet and MMS
Did you which it to Gobal or other option that is not LTE/CDMA?
Same problem here
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Was your problem solved? I'm having the same problem with another Verizon LG Device. If it was solved, what did you do?

Help needed "no sim card" when dialing a number (LG V50 Sprint)

LG V50 Sprint no calls and sms?
I got this phone unlocked and updated working fine with LTE data connection with my provider here ooredoo Algeria fast and stable.
The problem itt showes phone signal is full but when I dial a number it says "no sim card"
+ sms is not working altogether as well.
Any help fix / pointers would be greatly appreciated
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Mc AGV said:
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Click to expand...
Click to collapse
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
dark4m said:
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
Click to expand...
Click to collapse
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Ialzaben said:
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Click to expand...
Click to collapse
This worked once for me, then I had to remove my tray to insert an sd-card and didn't work anymore... network settings struggle to reset (will take 10-20s and then crash out) what could it be? I'm using a heicard and discussing the procedure in this thread: https://forum.xda-developers.com/t/unlocking-lg-g8-sprint-bad-esn.4092771/page-2
UPDATE: if you still get the "SIM not provisioned for voice" message, do a backup, then full restore of the phone, then repeat the above steps. You should now be able to make phone calls, but not connect to LTE. Download an app called "AddAPN" from the play store and manually save the Access Point Name for your carrier (yours will be different from mine, but I'll add it as reference, it's in italian, but you should get the gist, relevant steps are 10 through 14: https://www.helpforsmartphone.com/coopvoce/it/lg/g6/android-8-0/guides/22/Configurare-Internet-LG-G6)
with my sprint lg v50 and i can "Add APN" already.
i dont need an app
@en11gma Are you on android 9 or 10,and what is your security patch level?
Thanks.

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