Hi!
I have posted this message on another thread, but it's important so I create a special thread for it.
Indeed I received my Z5s yesterday and I have 1 week to find out if my WIFI issue is hardware or software. In the case of hardware, I need to send back my phone to china .
I received the phone rooted, so if I want to install the last update from nubia (1.30) I have different manipulation to do. Howevver, I am afraid that if I touch the rom, the seller can tell me "you changed the rom, before it was working so it's your fault. we don't give you back the money!".
So I am waiting he allows me to put back the official rom 1.30. By the way if anybody has a good tutorial (in english) about unroot and changing ROM, I would be very grateful
There is the description of my WIFI issue:
First (yesterday) I couldn't find any WIFI and then after a factory reset, I could find some wifi but not everything. By example in my laboratory, the general WIFI of the school appears (and is working) but not the wifi of my lab... Anyway I found out than others WIFI were missing too. (Maybe 15 were alright on 20).
Now (today), in my lab, I can't even find 1 WiFi! I have tried the factory reset and it still doesn't work. In the description of the last update (1.30), I found "6. 修复wifi小概率无法打开的问题 = Small probability can not open wifi fix problems".
It looks like my problem fix except that in my case it is not a small probability but it (almost) always happen...
So I need your expert opinion, do you think it is more probably hardware issue or software issue? Does any Z5s owner have this problem (sometimes or alway)? I've bought the phone in Eternal Team on Aliexpress, I don't know what is their custom ROM, did anyone buy the phone there and know what is the ROM ?
Thanks in advance for your help!!
Wifi issue
Nobody can help me ?
When I purchased this phone on Swappa, everything worked, with the exception of phone calls. I assumed it was a ROM issue, but I have since tried mulitiple ROMs, with no success at resolving it. The culmination came this morning when I used the LG flash tool to fully restore it to factory settings, and the problem persists. The symptoms are as follows: when trying to make a call, the dialer opens, the call tries to connect, shows "dialing" then disconects. On a very rare occaision it will successfully connect, but I have yet to observe any pattern. Everything else works, sms, data, etc, and I have replaced the SIM card to rule that out. I will post a logcat in the first comment of when it fails, and I will try to get one of when it connects for comparison, but we'll see how that goes.
Code:
[ 02-15 15:28:14.035 4864: 4874 I/CallHandlerService ]
CallHandlerService - onDisconnected: Call{mCallId=6, mState=DISCONNECTED, mDisconnectCause=ERROR_UNSPECIFIED, mCapabilities=530, mConnectTime=0, mChildCallIds=[], mGatewayNumber=null, mGatewayPackage=null, mIdentification=CallIdentification{mCallId=6, mNumber=xxxxxxxxxx, mNumberPresentation=1, mCnapName=null, mCnapNamePresentation=0, mTelephonyCallerInfo={contactNumber=, okToGetTelephonyCallerInfo=false, cachedPhotoIcon=null, phoneNumber=, person_id=0, photoResource=0, name=, contactExists=false, contactExistsCount=0, cachedPhoto=null}}, mSsNotification=null, mConnectionInfo=ConnectionInfo{mCallId=6, mAddress=xxxxxxxxxx, mOriginalNumber=xxxxxxxxxx, mCdnipNumber=null, mToa=129}, mLine1Number=xxxxxxxxxxx, mSubscription=0, mRoamingCallIsIncoming=0, mRoamingRadMode=0, mRoamingPrefix=null, mIsConfConn=0, mPrivacyKeeperState=NONE}
[ 02-15 15:28:14.035 4864: 4864 I/CallHandlerService ]
CallHandlerService - ON_DISCONNECT_CALL: Call{mCallId=6, mState=DISCONNECTED, mDisconnectCause=ERROR_UNSPECIFIED, mCapabilities=530, mConnectTime=0, mChildCallIds=[], mGatewayNumber=null, mGatewayPackage=null, mIdentification=CallIdentification{mCallId=6, mNumber=xxxxxxxxxx, mNumberPresentation=1, mCnapName=null, mCnapNamePresentation=0, mTelephonyCallerInfo={contactNumber=, okToGetTelephonyCallerInfo=false, cachedPhotoIcon=null, phoneNumber=, person_id=0, photoResource=0, name=, contactExists=false, contactExistsCount=0, cachedPhoto=null}}, mSsNotification=null, mConnectionInfo=ConnectionInfo{mCallId=6, mAddress=xxxxxxxxxx, mOriginalNumber=xxxxxxxxxx, mCdnipNumber=null, mToa=129}, mLine1Number=xxxxxxxxxxx, mSubscription=0, mRoamingCallIsIncoming=0, mRoamingRadMode=0, mRoamingPrefix=null, mIsConfConn=0, mPrivacyKeeperState=NONE}
[ 02-15 15:28:14.035 1471: 1471 D/CallNotifier ]
onDisconnect: cause = ERROR_UNSPECIFIED, incoming = false, date = 1455568080816, subscription = 0
That seems to be the most relevant series of lines from the failure logcat. Full log attached, if anyone knows what specifically to look for.
I really don't know what to look for, and the full log is too long to post, so I will attach it here.
Does anyone have any ideas what is wrong, or what I need to do to get this device to work reliably? Is it possible that it is the SIM reader? (seems unlikely since SMS and data work, and calls work intermittently.) Also worth noting, calls seem to connect immediately after a reboot fairly consistently.
Bump?
Bump x 2?
Desperation bump? LG says they can only evaluate the device if I provide a copy of the original sales reciept, which the guy I bought it from says he can't get. He guarentees the device was working when he shipped it, though I have some doubts, as he did indicate he wasn't using it, just made some test calls, and the phone seems ot work immeidately aftera reboot... Any ideas at all??
rassawyer said:
Desperation bump? LG says they can only evaluate the device if I provide a copy of the original sales reciept, which the guy I bought it from says he can't get. He guarentees the device was working when he shipped it, though I have some doubts, as he did indicate he wasn't using it, just made some test calls, and the phone seems ot work immeidately aftera reboot... Any ideas at all??
Click to expand...
Click to collapse
I don't think it's hardware. Sounds like an internal setting got messed up. I assume you've cleared everything that's clearable from recovery.
I suggest you flash CM13. If you still have the problem, ask the CM guys for help.
I have the same problem. Wife has same phone, doesn't have problem (but has software version d85021q). I am currently using sock rooted 20f, flashed 21r modem. tried different roms all have the same problem. sim works fine in my old S4. data and texts work fine. Calls try but then stop with call ended. problems with receiving calls too. Signal strength is -108db same as hers, the S4 is about the same maybe -106db. here's a list I have tried.
1. stock KK rom
2. stock rooted 20f rom
3. RR 5.5.8 rom
4. fulmics 2.7 rom
5. latest cm 12.1 nightly
6. flashed 20f modem
7. flashed 21r modem
I would try flashing MM roms but without the baseband updates would I be in the same boat? Also worried about being stuck with MM if I want to return to LP.
I did pretty much everything possible to try to resolve this, with not success. I tried multiple custom roms, I used the LG Flash Tool to try multiple version of factory rom, and never had any luck. Always the same issue, everything worked but phone calls. I gave up, and bought a device with a shattered screen, and swapped the board over into my good body. Of anyone comes up with any ideas, I'm very interested. I have the equipment to even do on board repairs/component replacements, but I don't know what to try to replace, since the radio obviously works or data and texts wouldn't work.
I've tried pretty much everything imaginable from a software/firmware standpoint... I've tried multiple custom ROMs, I've used the LG Flash Tool to flash multiple version of stock, and multiple modems, etc. I always ended up with the same result. Everything worked but phone calls. I finally gave up and bought a device with a smashed screen, and swapped that board into my body. I'd still be interested if anyone has any insights. I have the equipment necessary to replace board level components, etc, but I don't have the equipment to test them, so I don't know what to try replacing. The radio is obviously functional, since text + data work...
Hello all. Several months ago, I updated my phone to cyanogenmod 13 following the instructions in this thread: http://forum.xda-developers.com/mot.../moto-maxx-xt1225-droid-turbo-xt1254-t3315912
At first it seemed cool. Then, randomly the cell networks would drop out and not work randomly, regardless of how good the reception was. This left my phone dangerously useless. Still I tried waiting and updating. I updated for months and the issue was never fixed. Today, I can no longer access cyanogenmod updates, or google play, over wifi. Both show connection error. I can access both fine over 3G connection ONLY. I can use internet in my browser, and the speed is great with WIFI. The WIFI is working correctly for all other apps except cyanogenmod updates and google play. I am so done with this program. It has caused nothing but trouble and is the opposite of what I wanted, ease of use and a more reliable phone. Please someone help he revert to stock. I can not find information anywhere on the problems i have been having or how to revert to stock. Right now I can not use my phone at all because I can not access google play. I tried re installing cyanogenmod, factory reset, reflashing radio and bootloader, nothing works. Please, and Thank you for any help.
colby_ said:
Hello all. Several months ago, I updated my phone to cyanogenmod 13 following the instructions in this thread: http://forum.xda-developers.com/mot.../moto-maxx-xt1225-droid-turbo-xt1254-t3315912
At first it seemed cool. Then, randomly the cell networks would drop out and not work randomly, regardless of how good the reception was. This left my phone dangerously useless. Still I tried waiting and updating. I updated for months and the issue was never fixed. Today, I can no longer access cyanogenmod updates, or google play, over wifi. Both show connection error. I can access both fine over 3G connection ONLY. I can use internet in my browser, and the speed is great with WIFI. The WIFI is working correctly for all other apps except cyanogenmod updates and google play. I am so done with this program. It has caused nothing but trouble and is the opposite of what I wanted, ease of use and a more reliable phone. Please someone help he revert to stock. I can not find information anywhere on the problems i have been having or how to revert to stock. Right now I can not use my phone at all because I can not access google play. I tried re installing cyanogenmod, factory reset, reflashing radio and bootloader, nothing works. Please, and Thank you for any help.
Click to expand...
Click to collapse
Greetings and welcome to xda. If you ask your question here
http://forum.xda-developers.com/moto-maxx/help
the experts there will be able to guide you
Good Luck
Sawdoctor
Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.
I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.
I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.
flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks
Did you have to push any button combinations to get SPflashtool to start?
chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy
My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11
Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?
I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622
Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department
Hello XDA Community,
Please excuse my English i'm not a native speaker.
I bought a Samsung S8+ back in march 2018 and it was working fine till the moment suddenly the signal starting to drop and eventually gives me a block sign, i tried to troubleshoot by the following steps and the result after each one.
1- Restart the device- working for 1 minute and then drop and block in the signal.
2- Rest the network setting- same as the above.
3- Rest all setting- same as the above.
4- Erase the device - same as the above after restore the back up.
5- Erase the device- working for couple of days but as soon i start to install my apps it starts blocking again.
6- Called my carrier ETISALAT - UAE asked them to rest the setting for my sim, they did it but the problem remains..
7- Tried the sim in different device its working fine.
8- Eventually send it to Samsung they format it from their end and worked for a month.
9- The problem came back after 1 month so naturally i sent it immediately to Samsung to see whats wrong but this time i slightly cracked my screed since i drooped it, accordingly they refused to repair unless i pay for new screen and it cost here about 1000 AED so i don't want to do that since the screen is slightly cracked doesn't affect functionality.
So now i have a phone that can do everything a smart phone can do except sending and receiving calls.
can you please support.
Thanks.
Amer
Hi amer I'm not really an expert on network issues but i will advise you to flash the stock firmware and see, if the problem still present then it's a hardware problem.
Sent from my SM-G955F using Tapatalk
spider_man1245 said:
Hello XDA Community,
Please excuse my English i'm not a native speaker.
I bought a Samsung S8+ back in march 2018 and it was working fine till the moment suddenly the signal starting to drop and eventually gives me a block sign, i tried to troubleshoot by the following steps and the result after each one.
1- Restart the device- working for 1 minute and then drop and block in the signal.
2- Rest the network setting- same as the above.
3- Rest all setting- same as the above.
4- Erase the device - same as the above after restore the back up.
5- Erase the device- working for couple of days but as soon i start to install my apps it starts blocking again.
6- Called my carrier ETISALAT - UAE asked them to rest the setting for my sim, they did it but the problem remains..
7- Tried the sim in different device its working fine.
8- Eventually send it to Samsung they format it from their end and worked for a month.
9- The problem came back after 1 month so naturally i sent it immediately to Samsung to see whats wrong but this time i slightly cracked my screed since i drooped it, accordingly they refused to repair unless i pay for new screen and it cost here about 1000 AED so i don't want to do that since the screen is slightly cracked doesn't affect functionality.
So now i have a phone that can do everything a smart phone can do except sending and receiving calls.
can you please support.
Thanks.
Amer
Click to expand...
Click to collapse
What firmware you on ? And where did you purchase the phone from ? As the thread you posted on (Cellular strength and throughput) He fixed his by flashing the correct CSC for his region i.e Canada..
There's an XDA guide for carrier switching, that’s what you need to do. I think you might be on some other region, carrier region I’m saying. That's why your losing connection. Here follow this guide https://forum.xda-developers.com/galaxy-s8/how-to/snap-guide-flashing-standard-fw-carrier-t3625817
See this link aswell--> https://www.xda-developers.com/xda-...csc-selection-tool-for-the-samsung-galaxy-s8/