Call quality - Nexus 6P Real Life Review

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Huawei Nexus 6P's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

Call quality is just fine. However I have a bug where if I start a call on speaker then switch to handset, the mic is muted. Gah!

When you hang up while you were on speaker, do you still here that annoying peep !!!!!!
Sent from my SM-N920C using Tapatalk

Call quality is excellent but on T-mobile, I randomly lose LTE data and only get it back by rebooting the phone. Not cool.

2 Verizon phones here, many callers complaining of the call sounding "muffled" on their end....have found other reports online of the same issue. Pretty good on my end, but apparently not so great on the receiving end.

Google Fi and have had no issues with call quality. Though today I had issues with my proximity sensor not detecting right during a call.

Did the conference call to compare nexus 6 with the 6p. Definitely muffled sound. The other party always complain. So returning this unit, getting another one tomorrow. On t-mobile network.

On Verizon, i get a noticable buzz as my contact is talking and my volume is Medium high or above. on headset. Has anyone else experienced this?

Sounds like mixed results so far. For those that say it's muffled, what are you comparing the call quality to?

airwa1kin7 said:
Sounds like mixed results so far. For those that say it's muffled, what are you comparing the call quality to?
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My old HTC one m7 lol. Call quality was brilliant on that. Slightly muffled (for other person) on 6p

CeeJayII said:
On Verizon, i get a noticable buzz as my contact is talking and my volume is Medium high or above. on headset. Has anyone else experienced this?
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With HD calls on T-Mobile I hear static behind every sound. Besides that everything is fine and calls sound great

joedajoester said:
With HD calls on T-Mobile I hear static behind every sound. Besides that everything is fine and calls sound great
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Click to collapse
Mine almost sounds like the speaker is blown out during calls but not when music is played or anything. Also, if I connect Bluetooth during calls or a device other than the phone speaker, the static goes away :-/

I'm getting a very clean call quality on Google Fi. It's much louder on both ends compared to my old 2013 Moto X on Verizon.

As with previous Nexii, the proximity sensor doesn't work properly. Sometimes when ending a call, I take the phone away from my face and notice the notification shade pulled down, because the proximity sensor didn't activate and turn the screen off soon enough.

Also slightly muffled on most calls for verizon.. Only time it's not may be when it's on HD calling with someone who has it..

ohlin5 said:
2 Verizon phones here, many callers complaining of the call sounding "muffled" on their end....have found other reports online of the same issue. Pretty good on my end, but apparently not so great on the receiving end.
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Click to collapse
I posted a fix for this over on reddit. Apparently what is happening is the noise cancellation is interpreting your voice as noise and is attempting to cancel it resulting in a muffled sound. Turning off in call noise cancellation seems to solve the problem. To do this you need to edit your build.prop. The easiest way is to download a build.prop editor. Open it up, locate persist.audio.fluence.voicecall, and change it to false. Save and reboot. Should solve the muffled sounding voice problem.

OneNutShort said:
I posted a fix for this over on reddit. Apparently what is happening is the noise cancellation is interpreting your voice as noise and is attempting to cancel it resulting in a muffled sound. Turning off in call noise cancellation seems to solve the problem. To do this you need to edit your build.prop. The easiest way is to download a build.prop editor. Open it up, locate persist.audio.fluence.voicecall, and change it to false. Save and reboot. Should solve the muffled sounding voice problem.
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Click to collapse
Thanks, I know that's the fix....it just blows that root is required (I could easily do it to mine but my wife has no desire to let me root hers). After experimenting, the easiest "fix" I've found is to just make sure the bottom speaker is more in line with your mouth and that you don't let the phone "slouch" more vertically (resulting in the bottom speaker being closer to your shoulder).

I am on T-mobile in the US... I was getting comments like speak up.. Sound like you are in a tunnel.. It turns out that covering the noise cancelling mic on the back with your shoulder or a pillow etc causes a problem..
It seems like you have to have root to turn off that feature.
But most of the time calls are clear...

I'm switching from my Nexus 6 and so far my reception is better, and my wife says that she can hear me much better than on my old phone. I am using project Fi
Sent from my Nexus 6P using Tapatalk

If you use Bluetooth or actually hold your phone, then you will be fine. It seems that the problems appear when you try to use the phone without hands by placing it on your shoulder and covering the rear noise cancelling mic.
Sent from my Nexus 6P using Tapatalk

Related

Earpiece quality?

Does anyone have some information about the earpiece quality?
On the Nexus 4 the quality was very low as on lower volumes interferences from the wireless signal could be heard. Also i don't like phone on which the lowest volume is still much too loud.
Any experience would be very appreciated.
No we dont have any information. The phone isn't even in peoples hands with the exception of media sites.
Just wait until you receive the device and conclude for yourself (or wait for others for a full-review)
Mine's in my hand. The earpiece quality is excellent, it's very loud and clear, the best I've ever encountered!
zephiK said:
No we dont have any information. The phone isn't even in peoples hands with the exception of media sites.
Just wait until you receive the device and conclude for yourself (or wait for others for a full-review)
Click to expand...
Click to collapse
Got my phone right here.. Already have it for like 6 hours (has been shipped today)... Did not test the headphone output yet...
Sound quality is excellent through earphones..Plenty loud..Im pretty impressed with the speakers to..More bass and clarity than the N4.. Turn the volume up on Dead Trigger 2 or listen to some dance music and you will see what i mean.
Ok, thank you very much for your answers :good:
I'm only interested in the earpiece volume. It's nice if the speaker is loud enough but i don't want the earpiece on low volumes too loud. Even more i like it if it's very quiet for on the lowest levels as i'm not all the time in a noisy environment.
If the earphone output is also quite low on the lowest level i'd appreciate that a lot. I had troubles with every Android phone so far, except the HTC One X+, beeing too loud. (And don't start a flamewar. Some people can't get it loud enough and some like phones who are able to adapt to the ambient).
Hi,
Can you tell me if you can control the volume with a wired headset ? (much like the iPhone... and unlike my Nexus 4)
Thanks !
Mine has stopped working...still makes a sound when maximising the volume but I cant hear anything in a call.
Is the Nexus 5 compatible with HD Voice on T-Mobile USA?
Sent from my Nexus 4 using xda app-developers app
not as bad as N4
When on a call on the call volume is low you can hear a faint distorted signal. It kind of sounds like the phone is working on other tasks in the background more than a distorted signal to me. It's faint but kind of annoying when you realize it. The N4 was worse though.
Has anyone else noticed this is or is it just me?

Distortion on loudspeaker only on calls?

Hi.
Can anyone test their loudspeaker on their Nexus 5 for me and post their results?.
My loudspeaker is fine when playing music or videos. However, when I enable the loudspeaker during a call (for hands free), if using any volume over half way it starts distorting like mad to the point its gets a little difficult to understand the person speaking.
Is this just my phone or a common fault?, it only seems to be happening when I use the loudspeaker to go hands free. Pretty annoying as it's something I use a lot.
Flam3h said:
Hi.
Can anyone test their loudspeaker on their Nexus 5 for me and post their results?.
My loudspeaker is fine when playing music or videos. However, when I enable the loudspeaker during a call (for hands free), if using any volume over half way it starts distorting like mad to the point its gets a little difficult to understand the person speaking.
Is this just my phone or a common fault?, it only seems to be happening when I use the loudspeaker to go hands free. Pretty annoying as it's something I use a lot.
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Click to collapse
I do not seem to be having those issue when using the phone hands free. I do notice at the high end the sounds gets a little distorted but nothing like you're experiencing.
Same issue here...now i don't know if it's software problem or should i send the phone for repair?

Tinny, rattling earpiece during calls?

Is anyone else experiencing a tinny sounding earpiece when on calls at a moderate to high volume? It sounds like the earpiece is rattling or vibrating, but I don't really notice it too much on music. The other phones on my T-Mobile plan (Note 4 and an S5) don't have this issue at all.
RTbar said:
Is anyone else experiencing a tinny sounding earpiece when on calls at a moderate to high volume? It sounds like the earpiece is rattling or vibrating, but I don't really notice it too much on music. The other phones on my T-Mobile plan (Note 4 and an S5) don't have this issue at all.
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i also have this rattling noise, I wonder if it is related to the phone speaker ?
this happened to me on various calls to. It doesn't seem to effect music output or anything else though. Also it doesn't happen on all my calls & I've noticed it more on VoWiFi Hasnt bothered me enough as its not consistent and I use somewhere around 50-100 mins a month Haha TXT PLS.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Moto G5 Plus's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
As for me noise cancellation works correctly, sound is clear enough
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
Sent from my Moto G (5) Plus using Tapatalk
Better than my previous phone.... Its as clear as it can be
I hear a lot of reviewers and users complaining of low call volume. Personally I don't what they're talking about, all calls I've made and received have been clear plenty loud enough to hear over any background noise. Excellent call quality and reception, better signal strength than my wife's S8+.
Sent from my Moto G (5) Plus using Tapatalk
For me there is this call quality issue too. It is worst when putting the phone between head and shoulder. It is no issue using the speaker.
Another related issue might be, when I try to use the Google Assistant while driving. I was using e.g. "Ok Google, what is my next turn". This only works with my G5+ having the engine switched off. As soon as there is background noise the voice commands get not detected.
My guess is a quite bad microphone.
Sent from my Nexus 5 using Tapatalk
There are issues with call quality, even after the software patch. My call recipients have been very frequently complaining about the terrible audio quality(a faulty noise cancellation system/ mediocre mic).
If this issue doesn't go away with next update, its definitely a hardware problem. I'll hold my decision till then :|
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
n7slc said:
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
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Return the device, lenovo does not have not have fix for the low volume bug.
Sent from my Moto G (5) Plus using Tapatalk
Does anyone know how to increase speaker volume? I already used and changed the mixer_paths.xml but it did not increase anything ... Where can I be wrong?
ROM stock
sigulda1 said:
It is worst when putting the phone between head and shoulder.
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This right here, I always do this and as soon as I do it people tell me they can barely hear me. I did try HD voice for the first time the other day since I switched to Verizon and that sounded like perfection though.
Don't know if you're still soliciting comments on call quality - but I have an interesting perspective. I've had the G5 plus since May of 2017. It's been great. Call quality was clear in both directions, in speakerphone or regular mode. Speaker volume for media (YT, Pandora, etc) was more than adequate. Then, about a week ago, it thought it was hooked up to charger when it wasn't, and wouldn't charge properly. I did an advanced warranty exchange through Moto, and the new one arrived on Monday.
The original phone never went above -35 firmware. This new one arrived with -83. The new one is still plenty loud with media content - but horrendous with in-call volumes. The speakerphone is barely louder than on regular mode. And that's with the volume turned up all the way. I'm calling Moto tomorrow to get this exchanged.
FWIW, both phones were rooted day one - using the same approach. I will relock and flash and unrooted stock image back to the phone tomorrow to verify that this isn't a kernel issue - and I suspect it isn't.
TL;DR - there may be legitimate hardware differences between the same model G5 Plus (RETUS) phones. That may account for why some complain about the issue and others have never seen a problem.
------------
Well, several hours later, after rolling back to 35 and bone stock, I had FULL volume on this new replacement phone. I've rooted it, and added my apps, and the volume has remained full, both speakerphone and earpiece. So I don't think it's hardware.
I'm downloading -83 and will apply that tomorrow to see if that's where the problem returns. Will post results here.
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
erkme73 said:
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
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Nice too see someone doing some correct diagnosis, sadly the chances of Motorola reading this are zero.
Just to add, my uk G5plus has also never had volume issues, but then we seem to be the last place to get any updates, only had august update a month.
matrixzone said:
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
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Click to collapse
Will u tell pls, Where from j bought the phone & what's ur exact model no XT-16xx?
Its a real dealbreaker that with so many awesome PIE custom ROMs around with their awesome kernels with all the goodness of Gcam ports and awesome battery lives, the only bummer seems to be the in-call volume in the custom ROMs. Also, any MP3 played in any music player just is not loud enough as stock. Just because of this reason, I have decided to go Stock until that issue is resolved in the custom ROMs. All the developers "claim" that their ROMs have the Oreo firmware. My question is that is not the sound part of the firmware? How can they screw up that basic function when upgrading all the other cosmetics with kernels and all? A terrible workaround for this issue in the custom ROMs that I have heard is to "use Viper4android" or some other stuff to correct the audio.
Call quality is very poor on AT&T, mostly because of AT&T's lack of support for this device. Thing is, I bought this device for it's advanced features, which I have not been able to take advantage of to this day. I've been trying since day one of buying this device to get them to support wifi calling, HD voice, and VOLTE features on this device. The VOLTE is the worst, because when I'm on a phone call, it automatically downgrades my internet and/or mobile hotspot to HSPA+.
Sadly, AT&T only seems to care about supporting devices that are purchased directly through ATT these days. It is disappointing since when I first purchased this device, I was using a Tmobile Pre-paid SIM card and those features worked fine on there. Truth is, that is why I'm on XDA forums being active again, hoping to maybe find a solution to my problem here since AT&T support can't help me at all.
I've used Moto g 2013 and 2nd gen before. The call quality on those were excellent especially in the 2nd gen. I can't say the same about g5 plus tho. On a quiet place, the call quality is okay but it becomes hard to understand what's being said from the other side even in a mildly crowded place.

Bad voicecall quality, no issues on when on speaker

Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie
Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?
GabrieVanZanten said:
Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie
Click to expand...
Click to collapse
Hi,
I have same issues with my phone. I have tried with both EU and international roms.
If someone have a solution I take it :good:
Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.
rickysidhu_ said:
Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.
Click to expand...
Click to collapse
I disabled VOLTE and Wifi and this seems to improve quality a little bit.
klym.software said:
Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?
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Click to collapse
Sorry for the long delay......
- Yes, directly into the mic
- Not noisy on both sides, tested this today again with my son in our house. It was quiet
- Not yelling, just normal volume.
- Doesn't change when moving the phone away
To add, it seems that calling with WhatsApp voice is a little better and voice call through DUO is really good. Don't understand this.

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