Moto G - Won't turn on after Cache partition reset / factory reset (?) - Moto G Q&A, Help & Troubleshooting

To start off, recently out of the blue, whenever I would open any app and had other apps already open, the current app I would be on would close. For example, after trying to open the Google Play Music app and having it close seven times after opening it, it'll finally let me open the app and then listen to music. I click the change song button and then the app crashes with a notification saying this or just crashes without one. I read also this had to do with the Google Play Services app. I disabled it and enabled it twice. No difference at all.
This is for all applications and drove me insane. I eventually decided to research it and came up with the answer of resetting the cache partition. I did so but then was stuck in boot loop. I wasn't really sure what to do at this point. Perhaps this was a mistake but, I decided to factory reset my phone. Now, the boot loop only vibrates and goes to the light-green Motorola symbol. Nothing else for hours.
The previous times I've had to reset this phone (about four now) the device would show the commands it's doing and then you would see it finish. It didn't do it this time, simply saying resetting cache and reformatting.
I'm lost at this point.
Perhaps someone will have knowledge about this?

Try to reinstall rom from fastboot.

Related

[Q] Interesting problem

*** I have spent an hour searching through posts looking for this issue. Unless my search-fu is way off today, I can not find this issue.
Problem Cause
Improper shutdown
Was in a game of Battleheart, battery was dying, I plugged it in;not realizing that the power bar I plugged into was not on, tablet power off mid play a few moments later.
So I plug it in for a few mins, then turn it back on to nothing but a bunch of force closes rendering the tablet nearly inoperable.
Problem:
Constant force closes.
-com.google.process.gapps
-com.google.android.patrsnership
-com.google.android.gm
-com.google.android.vending
-com.google.android.calander
com.google.android.gmail
-com.google.providers.calander
etc
Force close Issues
-No Wifi,
-Cannot modify home screens in any way. If I try to remove a widget, the launcher goes into a constant force close loop com.android.launcher, effectivly disabling the tablet.
-Settings will not "take" I have read that solving the typical force closes that I am seeing is disableing the syncing via google and also clearing data/cache from gmaps, calander, bookmarks etc. However, while I can access settings and choose the options to remove this data, nothing actually happens. I deselect the sycing options under settings, but after reboot they are re selected.
-Cannot install any applications. Another solution mentioned was to install a new launcher, like ADW, or LP. Trying to install an apk immediately sends the device to the ausus boot logo and it will boot loop 5 times (loading circle dots rotate, then disappear while still at the asus logo) before finally loading to the home screen and its many force closes.
Solution?
I have not found one yet that is satisfactory. I was hoping toi pick the brains among some of you here, who may have more knowledge insight in solving this issue,
-Factory Reset? While this is always an option, it stinks. Like really. I'm about 15/16gb used on my internal mem. I have tons of apps, music, books, pics, progress in games etc that really sucks to lose.
-Hard Reset? See above
If anyone has any suggestions, I'd love to hear em! Thanks!
have you tried a cold linux boot? hold the power and volume down for 10 seconds. You will then have the option to wipe the tablet. wait a few seconds, and another option becomes available(a not wipe symbol). This cold boots the os
Try clearing your dalvik cache.
+1 on wipe caches
had this problem, just wiped 'em and tada
Sent from my Transformer TF101 using Tapatalk
Thanks for the quick replies.
Sorry I should have mentioned, I am running stock. No root, no custom recovery.
Is wiping the dalvik cache still an option?
aaaand people ask why we use CWM. This is why.
idk unless nvflash can fix it you have to lose all your crap in a factory reset.

[Q] Black screen after uninstalling Nuance with titanium backup, impossible to flash

I think I killed my phone hahaha! Right when I need it for job interviews :silly:
So I rooted my phone, installed Titanium backup to uninstall useless applications on my LG optimus one (LGP500H). Started backing up everything and removing one application at a time, being careful. When I got to "Nuance", I thought it was a useless program for voice control, so I backed it up then uninstalled. Then before it finished (Or after, I don't know), "force close" messages kept looping and I couldn't get out. So I restarted my phone (managed to do this between two "force close" messages).
Surprise, my phone reboots, but to a black screen with only the notification area up top. When I lock then unlock the screen, I see my background, then I swipe to unlock the screen and it goes back to that black screen. Even the "Search" hard button does not show up anything. So all I can do is check my notifications, turn on/off the wireless, gps, data, sound. Nothing else.
So I decided it was time to install CyanogenMod, but found out you absolutely need to install ClockworkMod to reboot in recovery mode. So I'm stuck. Can't do anything, can't find on google how to flash CM without ClockworkMod, no idea what is the problem.
I even tried to reset to factory default, I get past the configuration screens to choose the language and the time, then it goes back to the black screen. So I need to completely wipe my phone and replace it with cyanogen mod, I think it's past trying to recover anything.
I saw one other guy with that problem on google and nobody really answered.
EDIT:
I think maybe I just found out that I might have deleted the home screen somehow? although I didn't delete anything that I wasn't sure of.
If anybody else has this problem and can't get an answer like me, I figured out the solution.
Send a message text to your phone from a friend's phone with a link to the market for any application. Then find Titanium backup and install it. you will be able to run it from the notification area, then find your backups, and reinstall them. Boo-yah!

Random crashing/freezing + restarts

On 5.1.1 with a S6 from Rogers in Canada, stock everything, unrooted
Recently phone has been freezing randomly then restarting on its own. Previously would happen just a couple times a week, but recently has been happening, more, today it happened 3 times in one hour.
Doesn't seem to be a specific app that causes this, the crashing also happened when I booted into safemode.
I have done a factory reset, reflashed the stock FW via Odin, and cleared the cache. None of this has helped. Anyone else experiencing this as well or know how to fix it?
I'm out of ideas and about to send it off to Samsung to get it fixed
same goes to me. coming from rooted rom. sometimes can't even go into recovery. it will crashed randomly. managed to install stock rom. but still got a lot of crash.
I find the samsung gear vr app causes lots of ****.
You can't even review it because it's not in the google store they just push it to the device.
Half the time the install reboots and screen is reset to 1028*768 ish. and about 32 colors. I have to reboot in disgust. Seems to put it back.
Sometimes I turn it on and It's a black screen with a small white x in the corner like an ad. But you can't hit the x or back out of the app or use the menu button to clear the app or use the home button to goto the home screen.
I know it's samsung/oculus **** because it says it out loud "plug in your samsung vr device......"
I've taken to clearing the dalvik and even the cache even though I have to reinstall all the apps.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Data recovery/Phone recovery on bootlooping pixel?

My phone died last Wednesday and has continuously proceeded to boot loop ever since. Not sure if this is due to mother board issues, a recent update, lack of space on device, or malfunctioning apps?
I don't think its a motherboard issue though. I was pretty much at capacity 29gb usable of 32gb. I recently downloaded instagram and every time I used it the the system UI send a warning message and proceeded to crash every time, but the phone never boot-looped? I had recently updated to 8.1.0 and after looking at the android loading screen over 1000x now, I can tell that the animation is a little different from before.
The bootloop that I am experiencing isn't a load then restart loop it's just an endless load. With the the google 'G' and an endless loading bar beneath swaying side to side for hours on end.
Unfortunately I haven't backed up my phone in more than 5 months. I was wondering if there was anything I can do to get my data back (i.e. media, numbers, texts etc.) or potentially get my phone working again with the data intact?
I can boot into recovery mode perfectly. In the past google had a "clear system cache feature" on V7.1 I think? but that was phased out with more recent updates leaving me with the option of only factory resetting the phone. My phone is not rooted. I was wondering if there was anything I could do in the recovery screen that could mimic the clear system cache feature? Like writing some sort of command line or something? Or anything else that I could do to get my data back and my phone working again?
What are my options?
buttface12 said:
My phone died last Wednesday and has continuously proceeded to boot loop ever since. Not sure if this is due to mother board issues, a recent update, lack of space on device, or malfunctioning apps?
I don't think its a motherboard issue though. I was pretty much at capacity 29gb usable of 32gb. I recently downloaded instagram and every time I used it the the system UI send a warning message and proceeded to crash every time, but the phone never boot-looped? I had recently updated to 8.1.0 and after looking at the android loading screen over 1000x now, I can tell that the animation is a little different from before.
The bootloop that I am experiencing isn't a load then restart loop it's just an endless load. With the the google 'G' and an endless loading bar beneath swaying side to side for hours on end.
Unfortunately I haven't backed up my phone in more than 5 months. I was wondering if there was anything I can do to get my data back (i.e. media, numbers, texts etc.) or potentially get my phone working again with the data intact?
I can boot into recovery mode perfectly. In the past google had a "clear system cache feature" on V7.1 I think? but that was phased out with more recent updates leaving me with the option of only factory resetting the phone. My phone is not rooted. I was wondering if there was anything I could do in the recovery screen that could mimic the clear system cache feature? Like writing some sort of command line or something? Or anything else that I could do to get my data back and my phone working again?
What are my options?
Click to expand...
Click to collapse
I think you can clear cache in fastboot. Not sure why you would continue to use an app that is crashing system.
lafester said:
I think you can clear cache in fastboot. Not sure why you would continue to use an app that is crashing system.
Click to expand...
Click to collapse
That feature was taken out of the boot-loader by google in the past few updates. I'm currently on 8.1.0.
I was wondering if there was an alternative method that I could take in fast boot/recovery mode that could possibly give me the same cache clearing result? Possibly some sort of adb method or something? Also unfortunately my boot loader is locked. So If I can't clear the cache, I was wondering what my current options are as far as backing up the device before I inevitably have to do a factory reset are?

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