Hello,
I hope someone can help me to troubleshoot my phone (Moto 2G XT1068).
When power on, moto logos go off and then just black glowing screen appears.
Tried:
Reset
Rooting - does not load dead red android, just restarts phone and goes back to black glowing screen.
Any help greatly appreciated.
Thank you for your time and I am looking forward to hearing from someone soon.
Kind regards,
Art
liffeg said:
Hello,
I hope someone can help me to troubleshoot my phone (Moto 2G XT1068).
When power on, moto logos go off and then just black glowing screen appears.
Tried:
Reset
Rooting - does not load dead red android, just restarts phone and goes back to black glowing screen.
Any help greatly appreciated.
Thank you for your time and I am looking forward to hearing from someone soon.
Kind regards,
Art
Click to expand...
Click to collapse
reflash stock firmware using this guide http://forum.xda-developers.com/showthread.php?t=3187750
creative21 said:
reflash stock firmware using this guide http://forum.xda-developers.com/showthread.php?t=3187750
Click to expand...
Click to collapse
Thanks creative21,
I did use RETLA_XT1068_5.0.2_LXB22.99-16_cid12_CFC.xml.zip
and
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
Still loads moto logo and returns to glowing black screen.
Thanks for suggestion.
Did you get an OK after each step when you flashed?
Sent from my SM-T530NU using Tapatalk
Sorry but this is the moto 3nd gen forum, aks it at the moto g 2nd gen forums
Related
Hi guys, so i flashed a Moto G GPE rom onto my phone, got sick of seeing 3G rather then H or H+ and have decided to move back to Stock Retail.
I have a problem though when i use the guide on the FAQ ( the mfastboot way) everything i flash gets the okay appart from the system spasrsechunks? that gets some sort of error and it says error okay? Well apart from that after i reboot the phone, it has the warning sign but then uses the google bootanimation? ive left it on a good couple of minutes to see if it will boot but it doesnt seeem to want to..
Clarkiieh said:
Hi guys, so i flashed a Moto G GPE rom onto my phone, got sick of seeing 3G rather then H or H+ and have decided to move back to Stock Retail.
I have a problem though when i use the guide on the FAQ ( the mfastboot way) everything i flash gets the okay appart from the system spasrsechunks? that gets some sort of error and it says error okay? Well apart from that after i reboot the phone, it has the warning sign but then uses the google bootanimation? ive left it on a good couple of minutes to see if it will boot but it doesnt seeem to want to..
Click to expand...
Click to collapse
Google animation means that you still have the gpe rom on your phone. This happened to me before when i flashed the GPE rom too. What you need to do is flash your firmware again. Download the stock firmware form this guide: http://forum.xda-developers.com/showthread.php?t=2542219 Then what you need to do is run these commands MANUALLY! As in 1 by 1.
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot erase cache
fastboot erase userdata
fastboot oem fb_mode_clear
Click to expand...
Click to collapse
Yeah I sorted it thanks no 4.4.2 ROM would work trued multiple times until I tries a 4.3 and downgraded then it worked and updated to 4.4.2 ora
Sent from my XT1032 using Tapatalk
Hey guys!! I have Moto g xt1033.... My bootloader is unlocked...i had lollipop...factory reset it....then thought of flashing cyanogenmod.....used twrp to wipe all data...( Big blunder: Forgot to enable USB Debuging)...now left with no os....not able to flash one....I need some serious help now.....saw all the previous forums....Didnt work out....when i try flashing this code(Worked before for me)
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
everything works....but except
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
My bootloader is unlocked....I didnt enable USB Debugging(Yes this is the worst thing a person can do...) I need help from you guys....i read in the previous forums that these 2 codes wont be an issue....but the thing is my phone turn on only till the warning bootloader sign...then it doesnt turn up.....I even tried sideload using both twrp and cwm.....I can flash recoveries and it works fine.....but the os is not getting installed/ maybe installed but not showing up.
and is there any way to enable usb debugging in bootloader mode??
Please guys i need your help badly.
dhanushf14d said:
Hey guys!! I have Moto g xt1033.... My bootloader is unlocked...i had lollipop...factory reset it....then thought of flashing cyanogenmod.....used twrp to wipe all data...( Big blunder: Forgot to enable USB Debuging)...now left with no os....not able to flash one....I need some serious help now.....saw all the previous forums....Didnt work out....when i try flashing this code(Worked before for me)
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
everything works....but except
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
My bootloader is unlocked....I didnt enable USB Debugging(Yes this is the worst thing a person can do...) I need help from you guys....i read in the previous forums that these 2 codes wont be an issue....but the thing is my phone turn on only till the warning bootloader sign...then it doesnt turn up.....I even tried sideload using both twrp and cwm.....I can flash recoveries and it works fine.....but the os is not getting installed/ maybe installed but not showing up.
and is there any way to enable usb debugging in bootloader mode??
Please guys i need your help badly.
Click to expand...
Click to collapse
Try flashing cyanogenmod 12 via cwm recovery. It allows you to install via otg. Install Cm12 via Otg . :thumbup:
Sent from my XT1033 using XDA Free mobile app
Malyaj said:
Try flashing cyanogenmod 12 via cwm recovery. It allows you to install via otg. Install Cm12 via Otg . :thumbup:
Sent from my XT1033 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks a ton bro...you made my day!!.....
anytime man!
Hi, this is my first time making a post, ok here's the thing, a couple of days ago my phone run out of battery, when i come back to charge the phone, this just get stuck in the Motorola logo and don´t turn on, i never make nothing like root or flashing roms, the phone os was all stock Android 5.1; so i look in the internet for possible cause and i find that it was a bootloop, i try to get in to the fastboot flash mode to make a reset with the factory option but just get directly to the motorola logo and dont do nothing, so a try with the recovery option and gets in to the android system recovery <3e> and try the wipe data/factory reset but doesn´t work. I try even via computer using the minimal adb and fastboot to erase the cache and the userdata with the commands and doesn't work, still appearing the motorola logo. so i found that i have to install the original rom again but first ill have to unlock the bootloader for my device, so i did it, i unlock the bootloader and now appear <Device is UNLOCKED. Status Code: 3> and now appear the poster WARNING BOOTLOADER UNLOCKED instead of the motorola logo; then i search for the stock rom for my device and i find this one XT1040_PEREGRINE_RETBR_5.1_LPB23.13-8_cid12_CFC.xml.zip (i know that my device is peregrine because i remember saw it before in the settings but not remeber the hole name), so i make the installation with adb tools like the post say and make this commands:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
when its over i press fastboot reboot, but then appears again the WARNING BOOTLOADER UNLOCKED poster, i try to make it again, bus still appearing, i try more than 10 times, but still appearing.
sorry if the post is too large but i try to explain everything so you guys can help me because im desesperate with this, thanks.
HanSolo97 said:
Hi, this is my first time making a post, ok here's the thing, a couple of days ago my phone run out of battery, when i come back to charge the phone, this just get stuck in the Motorola logo and don´t turn on, i never make nothing like root or flashing roms, the phone os was all stock Android 5.1; so i look in the internet for possible cause and i find that it was a bootloop, i try to get in to the fastboot flash mode to make a reset with the factory option but just get directly to the motorola logo and dont do nothing, so a try with the recovery option and gets in to the android system recovery <3e> and try the wipe data/factory reset but doesn´t work. I try even via computer using the minimal adb and fastboot to erase the cache and the userdata with the commands and doesn't work, still appearing the motorola logo. so i found that i have to install the original rom again but first ill have to unlock the bootloader for my device, so i did it, i unlock the bootloader and now appear <Device is UNLOCKED. Status Code: 3> and now appear the poster WARNING BOOTLOADER UNLOCKED instead of the motorola logo; then i search for the stock rom for my device and i find this one XT1040_PEREGRINE_RETBR_5.1_LPB23.13-8_cid12_CFC.xml.zip (i know that my device is peregrine because i remember saw it before in the settings but not remeber the hole name), so i make the installation with adb tools like the post say and make this commands:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
when its over i press fastboot reboot, but then appears again the WARNING BOOTLOADER UNLOCKED poster, i try to make it again, bus still appearing, i try more than 10 times, but still appearing.
sorry if the post is too large but i try to explain everything so you guys can help me because im desesperate with this, thanks.
Click to expand...
Click to collapse
If your goal is to re-lock the bootloader: try the command: fastboot oem lock
However, I don't see that solving your problem and may compromise your ability to restore to stock. Instead check this link and follow the install directions EXACTLY:
http://forum.xda-developers.com/moto-g/4g-development/rom-stock-motorola-4g-lollipop-rom-t3142816
eg. for Canada choose: XT1040 (Note: for Rogers/Fido - confirmed)
Retail Canada 5.1 ROM (Untouched) (531mb) [Download]
i.e., you want the untouched version for your specific region.
Good luck. S
Hi, I've flashed my Moto G and I messed up real bad, multiple flashes and so... I can still get into fastboot, but trying to power up normally just gives me the warning about unlocked bootloader, which hangs indefinitely.
The phone is Moto G 8GB XT1032, Retail DE, originally 4.4.2.
-> What can be done about this? Is there a way to reformat the partitions and flash them all fresh and new?
Just so you know, I've been flashing with this batch below. Whatever I flash with it now, doesn't help.
Code:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
Btw, I know I probably made a lot of stupid mistakes, but in the past I've succesfully flashed dozens of phones and I never messed up like this... Feel free to mock me
Updated: I installed TWRP and found out I am unable to mount or repair system and cache. Also, both partitions show 0 MB size.
The restore to stock should work. Make sure you have mfastboot, the exact factory firmware images for your device, and that each file flashes successfully. Maybe you could post the cmd output if it doesn't flash correctly.
Swamp_cz said:
Hi, I've flashed my Moto G and I messed up real bad, multiple flashes and so... I can still get into fastboot, but trying to power up normally just gives me the warning about unlocked bootloader, which hangs indefinitely.
The phone is Moto G 8GB XT1032, Retail DE, originally 4.4.2.
-> What can be done about this? Is there a way to reformat the partitions and flash them all fresh and new?
Just so you know, I've been flashing with this batch below. Whatever I flash with it now, doesn't help.
Code:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
Btw, I know I probably made a lot of stupid mistakes, but in the past I've succesfully flashed dozens of phones and I never messed up like this... Feel free to mock me
Click to expand...
Click to collapse
Use this tool: http://forum.xda-developers.com/moto-g/general/gpe-lollipop-5-1-1click-installer-t3075522
SLATE21&MOTOG said:
Use this tool: http://forum.xda-developers.com/moto-g/general/gpe-lollipop-5-1-1click-installer-t3075522
Click to expand...
Click to collapse
It initially worked, the phone booted up fine, but after I switched it off, it came back up in recovery mode. Now it only boots up in recovery.
Swamp_cz said:
It initially worked, the phone booted up fine, but after I switched it off, it came back up in recovery mode. Now it only boots up in recovery.
Click to expand...
Click to collapse
so you can't boot into system?
Finally, I solved it.
I couldn't, but then I found many people have this issue and the solution was to somehow repair the misc directory through ADB in TWRP (instructions are somewhere here at xda-dev). Now works well.
My Moto G 1st Gen 2013 (XT1032) is stuck at the first boot screen even after wiping user data and reflashing it with stock firmware.
It was an untampered model (non-rooted, with “Status Code: 0” factory-locked bootloader, no-carrier, non-SIM-locked), with whatever latest OTA update Motorola ever shipped (Lollipop, I believe), officially updated all the way from whatever the first Moto Gs sold at Amazon.es shipped with—4.something. Out of the blue, one day it rebooted and stayed in the screen with the blue marble with an M on it.
To fix it, I have repeatedly tried:
wiping the cache
wiping user data
unlocking the bootloader
reflashing stock 4.4.4, 5.0.2 and 5.1
wiping cache + user data yet again
All those tasks complete without seemingly meaningful errors, but after that the phone will still just light up into, now, the “warning bootloader unlocked” screen and just stay there. If, from Recovery, I power down while connected to the computer by USB, it will restart into what will be now be a flat-color version of the circled M with “Powered by Android” below it, but still stay there. Force-restarting it, will bring back the “warning…” screen, and not get past that just as well. I've left it there for hours, both the first time it got stuck on the blue marble screen and with the other two startup screens.
The specific firmwares I tried were:
RETAIL_XT1032_4.4.4_KXB21.14-L1.61_cid9_CFC.xml.zip
XT1032_FALCON-RETEU_5.0.2_LXB22.46-28.1_1_cid7_CFC_1FF.xml.zip
XT1032_FALCON_RETEU_5.1_LPBS23.13-56-2_cid7_CFC.xml.zip
I flashed those firmwares by booting into Fastboot Flash mode. I got fastboot on Mac OS X 10.10 by installing Homebrew and running brew install android-platform-tools.
As per each firmware's XML file, these are the commands I used to flash, for instance, stock-5.0.2:
Code:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
and these for stock-5.1:
Code:
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot oem fb_mode_clear
After flashing, I re-wiped cache and user data by booting into Fastboot mode again, from there going to Recovery, and there chosing wipe data/factory reset.
What else can I attempt? How can I even attempt to diagnose what is wrong at all?
EDIT: Just tried reflashing 5.1 for the 25th time, this time using mfastboot instead of fastboot (downloaded from the thread at Moto G General [GUIDE] Moto G - Restore stock firmware, linked as mfastboot-v2.zip and actually named osx-fastboot when uncompressed). After rebooting into the “warning…” screen and leaving it there for some minutes, it changed into the animated blue marble M logo (with concentric waves as like from water drops) and finally booted into the “Welcome” wizard!