[Completed] Help with a locked Note 4 - XDA Assist

I purchased a T-mobile Note 4 via OfferUp and I didn't check phone properly. Purchasing in a parking lot, I made sure it powered up and checked to make sure it was a Note 4, but guy looked honorable. I KNOW BIG MISTAKE. Got home and found a lens on back camera cracked. And, didn't know to put my T-mobile SIM card in to check before purchasing. Called to change my T-mobile to put on my account and the IMEI# was bad & T-mobile had it locked, T-mobile said that the phone was never paid for and therefor locked. Ordered a Net10 SIM and a months service. When I got Net10 SIM, went to my account to activate. Wouldn't work! Took to a boost store and guy checked and said it wouldn't unlock. Do I have any options or do I loose my $300 and call it a monster learning experience. Its running on 5.0.1 Lollipop!
Any help would be greatly appreciated.
Thanks,
John
[email protected]

johnwnusz said:
I purchased a T-mobile Note 4 via OfferUp and I didn't check phone properly. Purchasing in a parking lot, I made sure it powered up and checked to make sure it was a Note 4, but guy looked honorable. I KNOW BIG MISTAKE. Got home and found a lens on back camera cracked. And, didn't know to put my T-mobile SIM card in to check before purchasing. Called to change my T-mobile to put on my account and the IMEI# was bad & T-mobile had it locked, T-mobile said that the phone was never paid for and therefor locked. Ordered a Net10 SIM and a months service. When I got Net10 SIM, went to my account to activate. Wouldn't work! Took to a boost store and guy checked and said it wouldn't unlock. Do I have any options or do I loose my $300 and call it a monster learning experience. Its running on 5.0.1 Lollipop!
Any help would be greatly appreciated.
Thanks,
John
[email protected]
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Click to collapse
Hi and thank you for using XDA Assist
Unfortunally i really don't know if there is a different solution in these situations, when a phone is locked by the carrier in most of cases there isn't much to do... I don't say it's impossible but yeah you need an expert here.
Maybe you can find a better help here on the general forum of the note 4 > T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting
Good luck!

Related

Need help please att sim card from straight talk need cheap phone

I read on this forum that the at&t sim card from straight talk would work for my unlocked phone only to find out that it wouldn't and now my number is ported to straight talk and I have no phone to use it for. I went to at&t store today and they plugged in my sim card and it asked for 17 digit number i think and he said it wouldn't work and I was just googling it and it seems like unlocking a cheap phone from the at&t store would work. This is very frustrating for me because I can't just call at&t and ask what there cheapest phone is and google it to see if it can be unlocked and will work because I have no phone and I also can't go to the store and simply google the phone product number to see if will work because I have no phone. any help would be greatly appreciated.
I really need help I'm very stressed out can someone help me? is there a store I can buy a phone from that will work?
What kind of phone did you put the Sim card in? Maybe you put the AT&T Sim into a phone that only uses T-Mobile bands.
Sent from my GT-N7000 Samsung Galaxy Note "Go big or go home" using XDA app

[Q] I can't find sim unlock code for Samsung Note 3 n900W8

Hello XDA-Developers,
I am at my wits end. I can not for the life of me find a Sim Unlock code for my Samsung Note 3 N900W8.
I will start from the beginning... I purchased this phone from a woman who is the manager of a telecommunications in London ON. She listed the phone on Kijiji as "Brand new in box, unlocked!". I met her at a kiosk for my carrier to test the phone on one of their sim cards. It turned out the phone was sim locked. She seemed nice enough and genuinely surprised when it came up sim locked. She said she had received the phone as a promotional gift from her company, but didn't like the size of it and wanted to use her existing phone. She asked me if I would prefer to have her get it unlocked or she would take 50$ off of our originally agreed price to put towards the unlocking cost. I opted to get it unlocked myself, my mistake lol.
First I had to find out which carrier it was locked to so through a process of elimination I figured out it was locked to Bell. I contacted Bell and asked to get a sim unlock code from them. They said that they have no record of my phone in any of their data bases and that I should contact Samsung and confirm that my phone is locked to Bell. I contacted Samsung who confirmed that my phone is locked to Bell. I contacted Bell again and they put me through to tech support. He was a nice guy, but didn't give me the answer I wanted lol. He said that because my IMEI is not in any of their data bases that there's no way for him to give me a code. He suggested flashing a different kernel and it would remove the sim lock? I'm sorry I am not that knowledgeable when it comes to this stuff. Anyways, I have taken the phone to 3 reputable phone repare shops in my area and tried cellun******.net. All have said that they can't find an unlock code?
You guys are my last resort, any and all help is greatly appreciated.
Thank You!

[Completed] Verizon LG G Vista; does it already have an unlocked SIM slot?

My friend recently got this phone but had never used it. I have an account with Ting and the imei checked out just fine, they said with one of their SIM cards it would work on their network no problem. I have 2 questions;
1.since no SIM has been activated on this phone with any carrier dies that have any bearing in it being kicked out not?
2. A brand new sim card came in the phone, again never activated. Is there a reason why that SIM card I'd number count just be attached to my thing account? I thought that they just tore that number in and connect it to the appropriate account n I'm confused in why what logo is on it matters.
Thank you in advance for any help or insight that gets sent my way and I appreciate everyone's patience if my questions seem silly or dumb. I am legit confuse though,
XDA Visitor said:
My friend recently got this phone but had never used it. I have an account with Ting and the imei checked out just fine, they said with one of their SIM cards it would work on their network no problem. I have 2 questions;
1.since no SIM has been activated on this phone with any carrier dies that have any bearing in it being kicked out not?
2. A brand new sim card came in the phone, again never activated. Is there a reason why that SIM card I'd number count just be attached to my thing account? I thought that they just tore that number in and connect it to the appropriate account n I'm confused in why what logo is on it matters.
Thank you in advance for any help or insight that gets sent my way and I appreciate everyone's patience if my questions seem silly or dumb. I am legit confuse though,
Click to expand...
Click to collapse
Unfortunately there is not much about your exact device on xda.
I found this thread: [Q] LG G Vista - Root Request by ClassickWORLD.
If you register on xda, you can post in this thread or in the Android Q&A, Help & Troubleshooting forum.
Hopefully you will get better help there :fingers-crossed:
Thread closed. Thank you!

[Completed] Newbie Question about rooting

Hi all,
I have a Samsung Galaxy 4 that I got with a 2 year contract with Verizon. That contract is up and I like the phone very much. I saw that I could save a lot of money with Ting as my carrier (Ting.com) and bought a SIM card from them. I followed all of the Ting instructions, but working with their support staff apparently they have issues working with phones that did not come from Sprint or Tmobile. I can make calls with my phone through Ting, but texts do not work and when I call voicemail it gives me an error. This error might be because the phone is still calling the Verizon service for voicemail, which is cancelled.
If I root my phone (never done it before) can I bring it back to the manufacturer settings before Verizon put any software on it? If so, what software/ROM do you recommend to get it back to factory settings. I think this is my only chance to get Ting to work with this phone. I don't want to have to sign up with Verizon or ATT and pay activation fees.
I appreciate the help.
XDA Visitor said:
Hi all,
I have a Samsung Galaxy 4 that I got with a 2 year contract with Verizon. That contract is up and I like the phone very much. I saw that I could save a lot of money with Ting as my carrier (Ting.com) and bought a SIM card from them. I followed all of the Ting instructions, but working with their support staff apparently they have issues working with phones that did not come from Sprint or Tmobile. I can make calls with my phone through Ting, but texts do not work and when I call voicemail it gives me an error. This error might be because the phone is still calling the Verizon service for voicemail, which is cancelled.
If I root my phone (never done it before) can I bring it back to the manufacturer settings before Verizon put any software on it? If so, what software/ROM do you recommend to get it back to factory settings. I think this is my only chance to get Ting to work with this phone. I don't want to have to sign up with Verizon or ATT and pay activation fees.
I appreciate the help.
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
The problem here is that Verizon is a GSM carrier and Sprint is CDMA.
See here:
http://forum.xda-developers.com/showthread.php?t=2635776
Good luck!
Evolution_Tech said:
Hi, thanks for using XDA assist!
The problem here is that Verizon is a GSM carrier and Sprint is CDMA.
See here:
http://forum.xda-developers.com/showthread.php?t=2635776
Good luck!
Click to expand...
Click to collapse
Thanks for responding. Actually Ting has deals with Tmobile and Sprint so it works. I am GSM and the phone says Tmobile at the top now, so I dont think that is the issue. Do you know if my idea regarding rooting will work?
SwedishDave said:
Thanks for responding. Actually Ting has deals with Tmobile and Sprint so it works. I am GSM and the phone says Tmobile at the top now, so I dont think that is the issue. Do you know if my idea regarding rooting will work?
Click to expand...
Click to collapse
Unfortunately, I don't think that will work. I know from repairing phones, that phones built for Verizon have different internal hardware than phones built for Sprint. While it may be possible that I'm wrong, and your phone might be successfully ported to Ting, I feel it is highly unlikely.
I think you should contact Ting customer support and get a definite answer before proceeding.

Un-Unlockable T-Mobile S7 Edge

Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Well aside from the fact you're posting about an S7 Edge in the regular S7 forums I'm not sure what to tell you. Are there an T-Mobile stores close to you? If so try taking it to them and see if they can help. If you have any documentation from Samsung saying it's a T-Mobile phone take that with you.
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
bingo500 said:
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
Click to expand...
Click to collapse
I have the same question for S7.. have you been able to find a solution?
Sent from my SM-G930T using Tapatalk
I'm having the same problem I 've been trying to get my phone unlocked and neither tmobile or Samsung can get it unlocked for over a month now. Samsung refuse to take the phone back so is tmobile ( tmobile said that the phone is not a T-Mobile phone because the IMEI number is not in thier system)
So what I told T-Mobile is I used a link sent by T-Mobile to do the exchange so if something wrong with the phone that's their fault so then I got transferred to an account specialist and filed a warranty exchange . And today I got text message from T-Mobile that says my new phone ;Your order #xxxxxxxx for SAM G935T GS7 EDGE 32G GLD EXCH has shipped! We'll send you a notification when your device is ready for pickup.
bingo500 said:
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Click to expand...
Click to collapse
thanks guys,
me personally i wasn't able to make any progress. t-mobile customer service is not helping at all.
i did get an OTA t-mobile update in the meantime though lol.
will try the warranty exchange trick. problem is i am not in the US right now.
For the warranty exchange tell them to send it to ur home address not the store. Coz mine got sent to the store I went to pick it up the store couldn't give it to me coz once again the imei number is not registered as a tmobile device. So the store manager told me if I have a Twitter account to look for tmobile on Twitter and keep twitting about it . I spoke with representative and she said she knows about my issue and within 72 hours it will be fixed . The next day I reset my phone thru the recovery mode ( power button volume up home button) after the phone booted I set it up , I revive an OTA update which is "weird" and then after the update i tried the unlock app on the phone and BAM ! The is permanently unlocked .

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