Hi to all! I recently purchased this great smartphone and I was really satisfied till two weeks ago. When I pressed the camera shortcut it entered the camera but it showed the error message which was - "Camera Failed". The only option it gave me was "OK" and it exited the camera. I tried for a few days to occasionally enter the camera and it almost always gave the same error message except one time when I tried in App manager the option to clear cache and data and force stop. Next step i tried factory reset and it helped instantly. I gradually started to install apps and when I got to third app which is Mbanking the camera crashed again. I'm really wondering what is the connection here? Few minutes ago I booted the S6 in safe mode and the camera worked! The front camera worked when the rear didn't! Is this software or hardware failure? Please help.
Related
Hi everyone,
I have a Nexus 5, which is completely stock with locked bootloader. I am running the latest Android 6.0 with the Nov 2015 security patch.
I noticed a couple of days ago that my torch had stopped working. Also when I try the camera I get the 'Can't connect to the camera' error.
I tried clearing app cache for camera app, and this did not work
I tried clearing all cache through settings, and this did not work
I rebooted, and this did not work
I tried a 3rd party torch app, and this did not work (uninstalled)
I tried a 3rd party camera app, and this did not work (front camera briefly worked but then also errored if I tried to take a pic. Uninstalled)
I tried safe mode, in case it was a third party app causing the issue, and this did not work
I then tried wiping cache through recovery, and this did work, but only for a short time - after an hour the issue returned.
Sometime just after rebooting and then starting the camera app I get a garbled view instead of the error (screenshot attached) and can briefly switch to the front camera, but if I take a pic it errors again.
Has anyone got any idea as to what could be causing the issues?
Thanks!
So a few weeks after I got the phone I started getting the camera failed message. I've tried every option I've had, clearing the cache, force stopping, removing the sd card, turning off smart stay, even hard resetting the phone and using the complete data cache wipe. Finally I took the phone to samsung and they did their software update/data fix thing and it worked. For about 10 minutes my camera was just fine. Then the error came again, but not as often. I would get the error once then right after the camera would work. So for most of the day everything was just fine. However, then towards the end of the day, it's gone back to how it was before with all error with almost no successful camera app use. I had shown it to samsung again and they were just stumped. They said to try a complete wipe, but I've already done that with no success.
I bring this up because I can't find any recent threads on this issue. Also from what I've seen it's a software issue so do I just wait for a fix for RMA the phone. Everything else about it works fine. Does anyone else have this issue?
Warning: "Camera failed" imposible to solve but dialing *#0*# the camera works
Hi, I have a problem with my front camera in the Galaxy S7 (SM-G930F). It doesn't work and every time that I enter in the front camera appears the message "Warning: Camera failed"
The Rear camera works perfectly but since I've bought the S7 I never couldn't use the front camera
Here is what I have tried:
- Force Stop, Clear Data, Clear Cache, and Clear Defaults
- Clear Cache Partition in Recovery
- Factory Reset through Settings
- Factory Reset through Recovery
- Installed 3rd party camera app
- Installed another OEM ROM through Odin
- Repite everything
And the camera never work.
But.... by entering *#0*# into the dialer and picking Front cam the camera works perfectly and I can take a pictures. but through the app it doesn't work
Another thing that I can do it is, install the Dual-camera MODE and I can use the both two cameras at the same time although the front camera locks very blurry but it is another problem
I need to know if it is a hardware problem or a softwared problem. I don't know if I replace the front camera It will work.
Hi! I have this problem with my front camera I tried every option too and also install another Oficial ROM through odin but it didn't work
Did you solve it?
Try to put *#0*# in the dialer and test the camera. tell me if it works.
Hello. I have a brand new GS8+ from Three UK. Problem is rear camera works for about 30 seconds and the gives me - Warning, unknown error message and freezes. Also all apps that use rear camera work and then freeze in about 30 seconds. Front camera is fine. I have tried soft, hard reset, clearing chache and data but to no avail .Even reinstalled firmware trough smart switch. Is it possible that the problem is hardware related. And if so do you believe if i go to the nearest samsung experience store they would give me a replacement as i dont want them trying to fix the phone as ive heard its very likely they will damage it. Cheers
Bump
I think I would start with three as within 14 days they should replace it
Sent from my SM-G955F using Tapatalk
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
TheMadScientist said:
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
Click to expand...
Click to collapse
Yeaaah, forgot to mention, I've tried uninstalling and reinstalling snapchat multiple times, I've wiped the camera app cache and data. I uninstalled Gcam app just in case. Already denied the camera permissions to every app I have. I suppose I'll try a factory reset and a wipe tomorrow.
I might consider sending it to oneplus once my replacement parts arrive just so they wouldn't charge me for parts I already have ordered and hence paid for.
Googled about and it seems like it's quite a common issue. In case anyone experiencing this stumbles upon this thread, here someone claims reflashing the rom helped for them.
Update, needed to text at work today and the messaging app also doesn't work, seems like an OS issue. Might try flashing an older rom using adb/fastboot, perhaps I received an update on the background.
I am so damn confused. Downgraded to android 10.0.5, nothing changed. Downgraded to 9.5.3 afterward.
Dialled *#808#, went to camera tests
rear camera preview opens front camera and actually displays the image now!?
second back camera preview opens wide lense camera and displays it
third back camera preview crashes the app
front camera preview on first try just showed rear optical zoom camera, later on pops up the front camera but displays the optical zoom camera.
flash test still works, the flashlight icon on the damn thing you drag down from notification bar isnt' grayed out and works but doesn't actually turn on the flash.
I got the camera app working by selecting the "selfie" icon on the dashboard or whatever's left of homescreen, however I can't select other cameras than the front one.
I'll keep poking around, this stuff's confusing lol
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Disable default cam
Install latest GCAM
Install Camera FV-5 lite
BANG
I've had this phone for about 3 months now with YahooMobile. It seems like a nice enough phone but after a month the Camera Froze. I could clear clear cache and Data cache to bring it back up again, but as soon as I switch it to front camera it froze again. The Rear camera functions fine until I bring up front again and everything has to be cleared out again. If I factory reset the OS, it functions fine for a period of time then starts freezes again. I tried watching my app installs to see if it happened for a particular app but with half the apps installed as the previous times and no new apps running camera permissions it does it again. Is anyone having this problem and found a solution?
I've sent my phone back to zte 3 times now and on the 3rd time they finally sent me a replacement phone. One week into using it, it froze on selfie camera. The first and 3rd time I sent it to them they did testing and factory reset but nothing more, insuring that the problem would return. The second time I sent it to them I factory reset it myself and they did nothing to it but send it back because they couldn't find a problem. They told me not to install "ANY" 3rd party apps on the phone.
I have the blade x1 5g too. It is a great phone except for this issue After about 2 months the screen freezes when the front camera is activated. Long press on camera icon and select photo will get out of it. Factory reset is only thing I have found that allows it to work correctly. It has not come back yet but only has been a week since the reset. Probably developer needs to intervene to add to an update?