can't decrypt the phone - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi,
I had exchange instalation that required encryption.
after upgrading to Lollipop the device is no longer rooted, and to root it I have to enter recovery.
I can't enter recovery because the phone is encrypted.
so.. I removed the exchange, I removed it's manager authorisation also, and tried a hard reset via the menu + delete the data (that should remove encryption).
the reset didn't succeed. it derives to a bootloop with the first pic after restart.
also 3 bottoms hard reset didn't succeed.
any advice?
thx,
Moshe

hi guys,
any advise?

I also have this problem. Need help please

Related

unable to boot

hi guys,
i have recently bought an xda orbit 2... it keeps diplaying the message "the device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. press SEND to reset your device or press any other button to cancel. This opperation will delete all your personal data and restore the device to its factory default settings."
is there any way i can foce boot so not to lose all my data? i just added all the contacts etc... the phone switched off coz it was out of battery and cant switch on after.
pls help...
cheers.
did you manage to solve this one?
My mate has the same problem
Same problem
Have you find boot solution to backup data before hard resetting???
Help please!!
Welcome to the forum
Have a look into the Wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Artemis
Good luck,

MT7-L09 on bootloop help!

Hello guys,
recently i was experimenting on my Huawei Ascend Mate 7, i was trying to root it but without result.
then yesterday i want to reset my phone but it didn't work, (btw bootloader is unlocked.)
i tried it with 2 methods:
1. System reset (trough settings -> backup & reset -> reset all data on phone, didn't work)
2. 3btn reset (also didn't work, i can't even get to the menu where you can choose stuff like reset etc.., it's just restart evertime)
Then i though maybe i can flash something, and i did (bad idea!) i was on 5.1 stock, i tried flashing to 4.4.2 didn't work.
now my phone just reboots every time i tried flashing it with stock recovery,boot,system,cust.
Please help me!
Thanks.
HOXSEC said:
Hello guys,
recently i was experimenting on my Huawei Ascend Mate 7, i was trying to root it but without result.
then yesterday i want to reset my phone but it didn't work, (btw bootloader is unlocked.)
i tried it with 2 methods:
1. System reset (trough settings -> backup & reset -> reset all data on phone, didn't work)
2. 3btn reset (also didn't work, i can't even get to the menu where you can choose stuff like reset etc.., it's just restart evertime)
Then i though maybe i can flash something, and i did (bad idea!) i was on 5.1 stock, i tried flashing to 4.4.2 didn't work.
now my phone just reboots every time i tried flashing it with stock recovery,boot,system,cust.
Please help me!
Thanks.
Click to expand...
Click to collapse
I had a similar problem when I messed up an update to 145. The trick was to do a hard reset vol + and -, then power. Have your rollback software on the SD and push the SD card into the slot when the phone logo appears. I got the fw back to an earlier version then upated using sw updater. This phone is a pain in the ass!!!!
You will have to look about as to the correct rollback fw for your phone dependent on your location.
Or try this thread?
http://forum.xda-developers.com/mate-7/help/5-1-to-4-4-2-bootloop-t3132888
Even better. Just done this myself and it works:
http://forum.frandroid.com/topic/215484-unbrick-mate-7-mt7-l09/

Succesful Rooting! But encryption started a boot loop and I'm stuck. T_T

Hi! I'm quite new here and I'm not sure if this post breaks any rule. T_T
Anyway, I successfully rooted my Xperia XA (F3115), thanks to this guide: [F31xx][Video Guide] How to root your Xperia XA (as noob friendly as possible )
However, after rooting, when I tried to encrypt the internal storage again, it seems like there is a problem. The encryption started but when the process rebooted my phone, it is taking too long. It has been more than 3 hours and my phone is still stuck in the boot screen with the "Xperia" text. :crying::crying::crying:
I do not want to interrupt the boot as I'm afraid it might mess up my phone. Do you have any advice?
Thank you in advance!
~~Update:
Because I need to use the phone I decided to risk it and interrupted the boot loop by holding the power button + volume up.
The phone restarted and showed that the encryption failed, giving me an option to Reset the phone.
I opted to reset the Phone. It just booted to the setup screen you get when the phone is new.
I will try to encrypt the phone again after setup.
~~update:
I have confirmed the Super SU app was the culprit. If you want to encrypt the phone again you will have to do it before the step where you have to boot into recovery to install Super SU.
~~update:
After setting my own password and encrypting the phone, I tried booting to TWRP. It asked for the password so I typed in my password, but it failed. Any idea why?
I really want to have a rooted AND encrypted Xperia XA.
Enable OEM Unlocking
Factory Reset from settings
Encrypt your internal storage
Unlock Bootloader
Flash respective images.
When entering TWRP, do not try to decrypt, tap CANCEL
swipe to allow modification, Swipe it
Flash SuperSU
Restore DRM
Reboot
Done
Your phone is encrypted and rooted.

MHA-L29 - No way to do a factory Reset in Recovery?

Hey here,
short story: Mum forget her fingerprint password and now we have to wait 1 hour after she tries it for two times...
I thought it should be easy to reset the password after installing the android device manager to the smartphone (since i do have access to the google account) and then create a new lockscreen pattern.
But nope - i've sent the command from the website, that the google device manager should be installed but nothing happens and i can't retrieve the status from the device manager
But the part which irritates me mostly is, i can't even do a freakin wipe trough the eRecovery and the eRecovery Update mechanism fails completely. Fastboot also doesn't help because the phone is locked.
And since ADB Debuging and uknown sources isn't available i can't do anything here...
Since i have no chance of getting my pictures back i wanted to ask if any1 here has a tipp how i can atleast reset the phone?
Best regards
Seelbreaker

Security Option Error- NEED HELP

Hi guys. i just bought a second hand Mate 9. but i have experienced issues. one is i cant set the lock screen password. neither can i go to "security" in the settings. it just keeps going out. also, i cant uninstall apps. when i uninstall the phone just restarts and does nothing. Badly need help please. thank you!
Have you tried factory reset?
Yes already tried twice
Go to eRecovery mode, then try factory reset + wipe cache data…

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