Nexus 5 wont receive 3G or 4G Network signal(Fixed) - Nexus 5 Q&A, Help & Troubleshooting

A day ago i came through a issue with my nexus, as i connected my charger to the phone, the phone went into a bootloop and wouldnt get into recovery,fastboot,bootloader mode the fix i found on some thread on xda was to remove the back panel and then reattach the battery circuits. This worked exactly as described the phone booted properly.
But since then my nexus wasnt switching to 3G signal, i wasnt sure if it was my sim/operator failing to provide signals, finally after a whole day returning from job i realized that its my nexus thats not connecting to 3g and not the sim operator as i tried using my sim on my mothers phone.
I couldnt find any fixes on the internet and so I went through the internal hardware specifications and from ifixit i learned that reconnecting the antenna wires solved the issue for me.
ive attached the image below for reference on what im actually talking about, ive seen many people suffering with the same problem hope this helps, please do let know if this helped :fingers-crossed:.
Thanks & regards
Tushar

Related

[Q] [HTC One S][S4] No singal bar, cannot make phone calls, but can navigate!

Hi all,
i've got a HTC One S (S4)
- Unlocked bootloader
- Custom recovery (twrp)
- Root
- S-Off
The problem that im having is that the phone recognizes the SIM, can connect to the internet and navigate at good speeds (I can also see the H and 3G icons), but it has no service on the signal bar and I cannot make or receive calls.
Thinking it was a radio issue, i flashed many radios for Ville i found on this forum, but no improvements at all.
Any thoughts or suggestions are highly apprisciated.
Many thanks!
PS ive tried other phones, so its not the sim.
I experienced these problems few months ago.. GSM antenna cable was unplugged after a fall.. I just disassembled the phone and connected it.
alexeius said:
I experienced these problems few months ago.. GSM antenna cable was unplugged after a fall.. I just disassembled the phone and connected it.
Click to expand...
Click to collapse
yeah but i havent droped once mine,
could it be just software issue?
PS i forgot to tell that sometimes it receives for a couple of minutes the signal bar and can call and send sms.
Found out that the owner hadn't paid phone bills and the phone was blocked by IMEI, so only option was resell it for a lower price.
alexeius said:
I experienced these problems few months ago.. GSM antenna cable was unplugged after a fall.. I just disassembled the phone and connected it.
Click to expand...
Click to collapse
Same problem for me. After a fall (not sure) no mor signal, only emergency calls. What have you done exactly? I've disassembled it, found the antenna cable and it seems ok: unplugged and plugged again, both connector (the one at the top and the one at the bottom).
many thanks

3G cell reception issue and fix

I just want to write this post maybe it will help anyone that has or will have the same problem. I looked all over the internet and could not find a fix, so here is my fix. Hope it works.
I work over seas on oil rig sites (remote locations) so I talk to my wife and family back home via different VOIP apps so its important to get a 3G signal, usually I lock WCDMA only network and get at least 1 bar which is sufficient. All of a sudden I started experiencing very weak 3G signal on my phone, weirdly this was at the same location where it had full bars in the past. This only applies for 3G, I could get 2G signal no problem.
In other areas that I know had good 3G signals and towers were close, it would work alright outdoors but once I get behind a door or a window 3G disappears even if I have it locked. I put in my sim card in my old Galaxy Nexus and it had 3G indoors with no problems at the same place and right next to the N5. So I started testing with both phones right next to each other when I lock 3G with the same SIM the Galaxy nexus would get 3 bars while the Nexus 5 would get the empty triangle (emergency calls only).
I couldn't get out of my mind that I dropped my Nexus 5 a hard drop, but I have a rubber case that took all the shock and the phone didn't get a scratch on it. This was before the 3G signal starts getting funny. Couldn't help but feel that I broke it somehow though. I felt like this might have got something loose inside. What didn't make sense to me is that if the antenna didn't work it wouldn't get 3G at all, indoors and outdoors.
So Step 1, I assumed it was a software issue. I went through a painful hard reset. To my surprise it still had the same issue afterwards.
Then out of desperation I saw this dude's video on how he couldn't lock GPS until he opened the back of the phone and found that the GPS antenna was not connecting straight.
youtube com/watch?v=K1-uCIb-t8I[/url]
So I started searching for where the 3G or 2G antennas are on the N5, but couldnt find anything that points that out. The phone was worthless to me like that so... I took a deep breath and decided to open the phone. Keep in mind, i'm an oilfield engineer and I still had a feeling i might [email protected]#k the phone up, specially that I did not have any tools with me.
So I watched this video on how to open up the back cover:
youtube com/watch?v=mkbmtu-1KSQ[/url]
and went through this guide on what's inside the N5:
theregister co uk/2013/11/05/nexus_5_teardown_shows_a_light_touch_thats_easy_to_fix/[/url]
Then I opened it, couldn't find anything to do, except maybe clean the minor dust off and blow on the ICs a bit. There is alot of pins that connect to antennas located on the back cover itself, so I closed it up, made sure its closed tight and all the pins touching, put in my SIM, and GOD DAMN!! IT WORKS AGAIN... I was getting full bars 3G!!!
So what I figured is that when I dropped it, one of those pins moved a little bit away and broke the connection between the antenna and the IC. Works great for the last 5 hours, solid connection.
Hope I would help anyone with this
PS: put the dots in the links, XDA won't let me post outside URLs
walid.eldalil said:
I just want to write this post maybe it will help anyone that has or will have the same problem. I looked all over the internet and could not find a fix, so here is my fix. Hope it works.
I work over seas on oil rig sites (remote locations) so I talk to my wife and family back home via different VOIP apps so its important to get a 3G signal, usually I lock WCDMA only network and get at least 1 bar which is sufficient. All of a sudden I started experiencing very weak 3G signal on my phone, weirdly this was at the same location where it had full bars in the past. This only applies for 3G, I could get 2G signal no problem.
In other areas that I know had good 3G signals and towers were close, it would work alright outdoors but once I get behind a door or a window 3G disappears even if I have it locked. I put in my sim card in my old Galaxy Nexus and it had 3G indoors with no problems at the same place and right next to the N5. So I started testing with both phones right next to each other when I lock 3G with the same SIM the Galaxy nexus would get 3 bars while the Nexus 5 would get the empty triangle (emergency calls only).
I couldn't get out of my mind that I dropped my Nexus 5 a hard drop, but I have a rubber case that took all the shock and the phone didn't get a scratch on it. This was before the 3G signal starts getting funny. Couldn't help but feel that I broke it somehow though. I felt like this might have got something loose inside. What didn't make sense to me is that if the antenna didn't work it wouldn't get 3G at all, indoors and outdoors.
So Step 1, I assumed it was a software issue. I went through a painful hard reset. To my surprise it still had the same issue afterwards.
Then out of desperation I saw this dude's video on how he couldn't lock GPS until he opened the back of the phone and found that the GPS antenna was not connecting straight.
youtube com/watch?v=K1-uCIb-t8I[/url]
So I started searching for where the 3G or 2G antennas are on the N5, but couldnt find anything that points that out. The phone was worthless to me like that so... I took a deep breath and decided to open the phone. Keep in mind, i'm an oilfield engineer and I still had a feeling i might [email protected]#k the phone up, specially that I did not have any tools with me.
So I watched this video on how to open up the back cover:
youtube com/watch?v=mkbmtu-1KSQ[/url]
and went through this guide on what's inside the N5:
theregister co uk/2013/11/05/nexus_5_teardown_shows_a_light_touch_thats_easy_to_fix/[/url]
Then I opened it, couldn't find anything to do, except maybe clean the minor dust off and blow on the ICs a bit. There is alot of pins that connect to antennas located on the back cover itself, so I closed it up, made sure its closed tight and all the pins touching, put in my SIM, and GOD DAMN!! IT WORKS AGAIN... I was getting full bars 3G!!!
So what I figured is that when I dropped it, one of those pins moved a little bit away and broke the connection between the antenna and the IC. Works great for the last 5 hours, solid connection.
Hope I would help anyone with this
PS: put the dots in the links, XDA won't let me post outside URLs
Click to expand...
Click to collapse
Thats nice , but lots of ppls have the signal issues with nexus 5 , and it isn't antena disconect for 90 % if us. I have separated the phone many times. , done about 5 hard resets's tried diffrent verions of radio's diffrent ROM's etc... nothing work's. Frineds have nexus 5 2 of them , and they can get 3g and 4g when they want, and i can only get Edge which is 2g. which is unusable..... I noticed that i have 3g only when i am in other towns, but not mine home town.... I tried diffrent sim cards, and diffrent netowrks, nothing seams to get the 3g at home, plus the gsm sucks, it interupts the calls.. So i must be the frequencies of the working 3g network in mine home town ? Then how i don't get 4g ? Why other ppl with the same phone, and same network have 3g when put next to mine ? NO one knows...
Same Issue
i am having the same issue, just having "E" Edge and cannot connect to 3G/4G, done everything to resolve the issue, took apart the antenna part of my phone but all the connectors and wires are intact, did hard reset several times, tried different ROMS including stock ROMS, tried the *#*#4636#*#* selected all the Radios but no luck, used 2 different sim cards but no use, same damn "E" in the status bar, APNs are all in place, nothing is wrong with the settings so far, dont know wots da problem with this set.
Please help us.

No signal

Good day, today I dropped my phone don't know if it lost signal after this didn't notice until I tried to make a phone call but now there no signal, can't make or receive calls, I notice that at the bottom of the screen it shows my service provider name and next to it says no service so don't know it its hardware related or sim, do you think that if I reset the phone it might work again? Thanks. Right now can't test because I'm at work, but in general information on service it says disconnected
Sent from my Nexus 5 using xda premium
Flash stock with fastboot, if it's the same, it's hardware I'm afraid.
Thanks a lot did already, tried everything seems hardware related, noticed that it also lost nfc connection wondering rich part should I replace to fix it, if only has to do with antenna or the whole mainboard
The NFC radio and antenna are connected to the back cover. Try popping your back cover off and on again.
Dihantar dari Nexus 5 saya dengan XDA-Free mobile app
Thanks already did and nothing, could it be related to some other piece?
go to your dialer app and type in #*06*# and see if a number pops up (your imei number) (dont post the number here)
Did too, also the *#*#4636#*#* and checked if signal was turned on, tried sim in other phones works without problems, I noticed that nfc is not working too, guess it has to do with a piece of hardware as far as I know both antennas are in the back of the phone. Took it to service and they told me it has no problem physically, this is driving me crazy
Also checked that it has no reports of being stolen, imei seems correct and legit checked it also on a site to see if it's valid and its working, it starts with a 32.
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
ShiroZ31 said:
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
Click to expand...
Click to collapse
thanks friend will have to go and check with them , dont know if its the same because my phone has no cell provider it accepts any sim you insert to it
Hello
Hello guys, I am on the same boat as Valholy described.
My phone fell on the ground from my hands. When I took the phone from the ground... it was still working(it wasn't shutdown nor restart), I only noticed that there was no more signal. Tried to restart/shutdown, factory reset, different sim card but no luck at all... As Valholy described it shows provider's name on the bottom of the screen, but there is no signal yet.. It seems like hardware issue. Any recommendation to fix this issue?
Did you fix your phone yet, Valholy?
Thank you
bump...
any help please.
thank you

Antena Problems?

Hello! Tonight, it appears that there's something up with my phone. It informs me that I can only make emergency calls and I can't make calls nor send texts either even though its showing me five signal bars. I have to reboot into safe mode then back out again in order to get it fully functioning without hiccups.
I've searched around for a couple of hours and saw that people are reporting some hardware fault. Although they also said that their phone was unable to search for available network operators in their area. Unlike theirs, mine is able to search for available network operators.
Is it possible that the charger I'm using is causing problems? I'm using my dad's Zenfone 2 charger brick with my original samsung cable. I've ordered an Aukey quick charger though.
Is it also possible that the phone's gotten quite hot that it's already messing and needs to cool down? I've flashed a bunch of times since I was trying on some of my mods.
My phone's a K variant and it's been rooted for quite some time so that's not the case. I've also tried inserting my sim card in a different phone and it seems that my sim card's not the problem as well. I hope my phone's just having a bad evening lol.
Any ideas on this?
The Android Manual said:
Hello! Tonight, it appears that there's something up with my phone. It informs me that I can only make emergency calls and I can't make calls nor send texts either even though its showing me five signal bars. I have to reboot into safe mode then back out again in order to get it fully functioning without hiccups.
I've searched around for a couple of hours and saw that people are reporting some hardware fault. Although they also said that their phone was unable to search for available network operators in their area. Unlike theirs, mine is able to search for available network operators.
Is it possible that the charger I'm using is causing problems? I'm using my dad's Zenfone 2 charger brick with my original samsung cable. I've ordered an Aukey quick charger though.
Is it also possible that the phone's gotten quite hot that it's already messing and needs to cool down? I've flashed a bunch of times since I was trying on some of my mods.
My phone's a K variant and it's been rooted for quite some time so that's not the case. I've also tried inserting my sim card in a different phone and it seems that my sim card's not the problem as well. I hope my phone's just having a bad evening lol.
Any ideas on this?
Click to expand...
Click to collapse
The only thing I can think of outside reinstalling roms and what not is to flash a newer modem only, on the handset. I honestly can't comment on if the charger could be the issue
It sounds like a software issue, not hardware, as you can get it working. I'd flash your latest stock, then factory reset and see what happens.
Sent from my SM-G920W8 using Tapatalk

Simcard isn't detected sometimes

My already 3 years old nexus 5 is working great, except that I have some troubles with my simcard. My phone isn't detacting it sometimes in the middle of the day, without any proper reason and then I have to restart my phone several times to make it work again. I already tried taking out the simcard and putting it back in but it isnt really helping. I also have the problem that my phone isn't really accessing the internet. Even though the 4G symbol is there I don't have a connection, the only thing that helps at these moments is to turn on and off the airplane mode, that way I can access the internet for a quick time, enough to refresh a web page or send some whatsapp messages. I already tried to tape that area where the simcard is placed to make it more stable, without any success.
Does anyone have an idea what to do? I don't really want to buy a new phone since the n5 is working great for me.
Hey,
had exactly the same with my N5. Not sure if it's related to a securtity update or not. I was not able to get it work again. Probably it's getting worse for you with time. There are some threads around xda dealing with this problem, but - at least for me - there no solution yet.
regards
Same problem here since a few weeks.
If you have updated the radio to the last version, and if you have already tried and got the same issue with another sim card, then it may be a motherboard issue.

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