Android File Transfer not working - Nexus 5 Q&A, Help & Troubleshooting

As stated in the heading, device not found on Mac?

you have to swipe the notification bar down and then there is at the very low end an option to switch from "just charging" to "use MTP".....you also can activate MTP in the Developer Settings, which was a regular option under KitKat und Lollipop.
The thing is, I at least have to perform this step everytime I connect the phone to my PCs, it's so annoying, I still can't believe nobody actually is upset about it, there are no threads about this issue except for the one I made.
When I connected the phone to the PC it also refuses to copy data to the phone, not all the time, but especially when there are subfolders in a folder you want to copy. Forces you to create a dummy folder, copy your stuff there and then use a file explorer on the phone to move the data to the correct location.
Also, a lot of folders on the SD card won't show, like Titanium Backup and others.
Made me roll back to Lollipop.

Awesome thanks for the help mate!

Related

[Q] Really weird problem when syncing to computer (SOLVED)

I have searched the internet for the answer for the last few days, have tried multiple things suggested and nothing seems to fix my issue!
First the problem : When I sync my phone to my computer it syncs like normal, phone gives me all 3 options (Charge, Disk Drive, Tether). I choose disk drive and then my computer asks me what I want to do. I click explore and it opens up the phone folder yet it doesn't show anything on my SD card, just the stuff on my phone.The weird part is when I Search for a folder that is on the SD Card for example "audio" the folder shows up with all it's contents. This has been driving me insane for the last couple of days.
Things I attempted already to fix the issue to no avail : Have tried different computers, have tried 3 different cables at this point, HTC Sync (Doesn't recognize phone at all), I have went into my folder options on my computer and made sure all hidden folders are showing. I have restarted and replaced my SD Card multiple times.
The thing that really gets me is that when I do search for a folder on my SD Card such as audio it DOES show up and I am able to delete/copy/paste stuff into it but everything on the SD Card does not show unless I search for it specifically. I hope someone can help, this is really frustrating me at this point!
Okay, so I deduce windows based on htc sync - you can start by going ahead and uninstalling that. (htc sync)
What version of windows?
Try choosing your usb mode before plugging into the pc.
What brand sdcard? Capacity?
Did you format the card in the doubleshot when you started using it?
What rom are you running on the device?
Or are you sure it's not a virus? I once had a friend who had his USB drive infected with a virus. And same situation as yours. When I plugged in the usb it should that most of the space is used. Yet when I opened the usb there's no folders or even files. But when I plugged it in a linux PC I saw all the folders and found a autorun.inf and an exe file. Deleted it and when plugged back in the windows PC all the files showed up again but as hidden & system files. But all contents are intact.
Ok so to clarify some more things, Yes I am using Windows 7, have already uninstalled HTC Sync.
Next one important fact might be that I'm NOT rooted in which case I'm not sure if I'm even supposed to ask this question in these forums (I did read all the rules pages and understand this site was created for developers and development aspect of phones, did not see any specifics as far as asking questions about unrooted phones, Sorry if that is the case).
I DO have Disk Drive as default setting before plugging up.
It is a SanDisk 16GB SD Card Blue.
Don't think last two questions apply since I'm not rooted.
Also just to clarify something else, I think I actually am seeing folders on my card when plugging in but for some reason it's not showing all of them. I know this because when I search the drive for "audio" it brings up the folder and shows that it is directly under the drive, not in any subfolder.
As far as it being a virus, in that case what should my actions be?
I REALLY appreciate you guys taking the time to reply and answer some of my questions. Thanks again, hopefully I can get this fixed.
Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement
Coug76 said:
Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
I have tried 3 different PCs with Windows 7 and got the same result. This is beyond frustrating at this point!
If it's a virus issue have you already tried browsing the content of your SDCard? If there's a virus using a android file manager like ES Explorer for example you might see some unfamiliar files in there. On most case you should see a .exe file in the root of your SDCard. Also try looking for some odd named folders or RECYCLER.
This is not applicable on a windows OS. So I recommend you to browse through your android phone or try plugging in your device to a linux PC.
Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.
Dmitriy305 said:
Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.
Click to expand...
Click to collapse
Classic. Right up there with windows hiding known file extensions, so you end up with some-file.zip.zip but only see one .zip extension and can't fathom why it won't work.
Glad it was something simple and not catastrophic!
Yeah a virus indeed! Just as I guessed on my 1st post better scan your PC then... Cleaning up your phone storage isn't enough as it will just come back once plugged in back to your PC.
And the audio.exe is indeed a virus. Also I'm sure theres more of those in your sdcard. Try to look further specially .exe files in sub directories etc.
Also I suggest these links in fixing your phone storage.
http://imacify.com/2011/02/how-to-recover-hidden-files-from-virus-infected-usb-pendrive/
http://www.youtube.com/watch?v=WxTrFSOTdjo

weird storage architecture/behaviour (sd/emulated/systemfolders/) im getting crazy ;)

Hi,
my last phone was android 4.0.3. everything was perfect (and logical ). i had my internal space and my sd (wich was mounted to /sdcard). when i connected my phone to the pc i could acces my sdcard directly as it was... what a wonderful world
i know android changed the sd access because of security issues. i know the OPO got no sd.
but now i get crazy
OPO shows my something like "internal storage /storage/emulated/0" with an nice sd sign nearby. looked what was inside this, connected my phone as media device onto pc and found the same content. i thougt: well stange path but ok idc.
i placed my titaniumbackup and whatsapp folder there and placed a picture into pictures. then i installed whatsapp (it found my backup and restored it, but the backup folder was still in this place), changed background to the picture and set up everything else.
well, no it starts to get confusing after setting everything up i connected my phone onto pc a moment ago. and what did i saw then? the picture, movies, music,... folders all where gone. the only fodler left inside the whats app folder is media.
the picture i placed in pictures is still my background but cant find the filename with any (root) file brwoser. whatsapp still everything ok but where are the files and folder gone? how can i backup whatsapp in the future?
so im like:
- why are there at least 5 ways to go to the "internal storage" (/sdcard, /mnt/sdcard, /storage/emulated/0, /storage/emulated/legacy, /storage/sdcard0)? (only because diefferent devs using different pathes?)
- why, how and when got this place changed/folders deleted (from system?)?
am i maybe using something wrong? is there another way supposed to do it?
for me everything is really weird at the moment

Misc File HELP

Hopefully I just haven't made a big error...
The storage on my phone suddenly got really low so I looked at where it was all allocated and in Misc. there was almost 4GB taken up by semc-mtpbackuptransport, I ticked it to see if it was deletable and ended up deleting it by mistake. Is this an imperative file on my phone that I shouldn't have deleted? My phone was super slow for a while afterwards (may have just been due to deleting such a big file) but I just wanted to make sure my phone isn't going to die without it?
The storage warning which alerted me to this occurred when I was trying to do an Xperia Transfer from my IPhone via desktop. I don't know if it was coincidence and the file was already on my phone or if was created while I was attempting this transfer (which didn't work anyway).
Worried about doing anything with my phone as I don't know what that file I deleted was. Will I be ok without it?
It should be save to delete the file (or even the whole folder structure) as this indeed is/was written by the Xperia Transfer from your IPhone.
However, check whether all data has been restored to your new Xperia as desired (e.g. contacts, calendar entries, music, pictures... whatever else).
If so, go ahead. But even if not, you may start the transfer all over at any one point in time.

[Q] USB storage says it mounts, but it doesn't really. It lies!

I have moved an SDCard to a new phone with Android 4.4.
Since that time I cannot see the camera files when connected mass storage in a windows 7 machine. The files that are visible on the computer are from last year, before the move of the card to a new phone. They are all on the SDCard, removable. I removed the SDCard from the phone and all the old files are there.
The camera app is apparently saving new pictures to internal storage. Which does not mount USB.
I should say, a while ago my internal storage got full and I went through and selected "Move to SDCard" on most apps. I don't think that is related, but I am no expert.
I have two camera items in gallery. I can see all the files, new and old, and can send any of them with an SMS message. No problems. When I removed the SDCard gallery only had one camera item.
So to troubleshoot, I have downloaded ESFileExplorer. That can see all the files.
But when I connect to USB and enable USB storage, I can only see the removable card. To test I removed the SDCard from the phone and installed it in a card reader, I can see all the files now.
I do notice one difference now, when I connect the phone to USB with no SDCard installed I get the usual message to enable USB storage, and I click the button, it chuggs, and goes back eventually to the same message, and the USB storage is indeed not mounted. So the stock phone with no SDCard will not mount USB storage, though it offers to.
I have two notifications in the notification pane, one "USB connected" with the robot and the button "turn on usb storage".
I also have a different notification "connected as mass storage" which when selected has four entries, SDCard, which is selected, and PTP, MTP and Charging.
But it seems even though SDCard in checked, it's not actually mounted for some reason.
Any ideas, or is the idea of putting an SDCard in an android phone now a bad idea because of this?
My reading indicates this might be a problem introduced with the permissions changes with KitKat. If so, they really need to fix that. But judging on all the fighting on security issues on Bugzilla which results is just plain wrong development decisions, well, I get it. But I just had to ask you guys who probably actually know.
Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph.
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.
shadowcore said:
Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph..
Click to expand...
Click to collapse
Hmm.. Well, then thanks for the response.
shadowcore said:
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
.
Click to expand...
Click to collapse
As I said, the card is readable on a pc, and on the phone. It's hard for me to think that is the answer. I did all that, and posted it.
shadowcore said:
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.
Click to expand...
Click to collapse
Now that's an idea.
Before I try that I will see if anyone else has any ideas.
But that doesn't explain why the USB storage does not mount when I connect USB with the SDCard removed from the phone. It tries but never mounts. I think that is a clue.
I was gonna post a link to esr's "how to ask questions the smart way", but I don't have enough rep to post the outside link to catb.org.
I do try to follow that approach, and though I am new here I am NOT new to forums. I have been doing this, well, longer by far than most. A lot.
Well, still no change. I may just get another SDCard, put that in and see if that one exhibits the problem.
Virtual?
I did get another SDCARD, no difference.
I need to find the issue here.
I noticed I have two camera items in gallary, one has a camera icon and one has a folder icon.
The one with the camera icon only contains old pictures, from before migration.
The one with a file folder icon contains current pictures, taken by this phone.
When I plug into a computer as USB storage, only the old one mounts, the one with the camera icon. The new pictures (folder icon in gallery) do not mount.
Clearly this seems like a virtual filesystem that has it's pointers slightly wrong.
The camera app is saving it's photos in a directory that is not mounted when USB storage is used. It's not in the SDCARD, but it is in the internal memory.
The camera subdir that is a folder icon should be the one mounting as USB storage, and the other folder should be virtualized as a part of that.
I guess the problem is Kitkat does not save camera pictures on the SDCARD if available, as previous android versions did.
Can anyone suggest steps to isolate this problem?

How to Recover Files from External Hard Drives

Using HP Laptop and have WD external drive which is working fine till last night. Today, morning when I connect my external drive into my system it is normally appearing in my system but showing no data in it. Could anyone please tell me what I can be the possible reason behind this issue and how I can resolve it.
Hi,
There can be many possible reasons behind disappeared files from the external hard drive, file might be hidden, any viruses made them invisible or might be file deleted due to some unknown issue.
The first solution i would suggest you to try is "Enable Show Hidden File" Option available on header of Windows explorer. Just check the show hidden file option to see if the files starts appearing again. If this won't help you out then i would suggest you to go for any data recovery software to get your lost files back.
I am also stuck in the same situation a few days past. But after a lot of research and reading multiple blogs I found this SysTools Hard Drive Recovery Tool. I really the tool just save my data life as well as my data too. It is quite a nice single interface tool, that really works and is capable to recover files from external hard drives.

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