Sync issues - Galaxy S6 Q&A, Help & Troubleshooting

I have been having issues with my Google contacts syncing of my AT&T Galaxy S6. When I go to account setting, under contacts it shows a sync error when this happens. The contacts sync after I restart my phone, does anyone have any idea why this happens? Also for a while other apps such as my email weren't syncing as well, unless I actually opened the app. That seems to be fixed now, but all of that seemed to be related.
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Related

Stock ROM, Rooted, Sync hang?

I am on the stock ROM rooted. I have a gmail, google apps, facebook app - Not HTC Sense (contacts only) and weather(3 hours) accounts setup. Something seems to hang while syncing and the sync icon stays on for a long time. This will cause emails to be delayed in showing notification.
I cannot figure out what it is that is causing the issue. I am also assuming this is not good for battery life. When it is hung like that I can look at each account on the accounts & sync tab and none of them show active syncing. If I cancel the sync and then sync now they will all sync and complete as expected.
Any one else seeing this? Any ideas on figuring out what account is causing it?
Mine does this too. I'm rooted, running Perfect Storm v1.0. I also did the 'Kernal/OS tweaks'. I'm not sure what caused it, but it's been doing this on and off for a couple days. I also had that ooVoo video app installed and when I uninstalled it, the sync indicator went away. (I had previously set the ooVoo sync to off). I'll post if I find anything.
I selected each account and disabled sync for each one and it still showed the sync icon later on. Do we know what all triggers the sync icon?
Any one else having this issue?
I was having the same issue. No idea what was causing it, I thought it was Facebook, but I froze it and it still was popping up. I did install advanced radio tools in settings from Jcase and leankernal from Imoseyon...
Yeah I am unrooted still and have this same issue with gmail delay. I can send an email to my self and watch it pop up almost immediately on my old eris connected to wifi but actually have to launch gmail to get the email on the thunderbolt. WTF!? Thats basic stuff. I cannot for the life of me figure out how it works fine on the granddaddy eris but not on the grandson TB. I have one personal gmail account and one gapps account. The only difference in the phones (other than the obvious massive power difference) is 4g so I wonder if this 1st gen 4g device wasn't polished enough back at the HTC labs?
n2imagination said:
I have one personal gmail account and one gapps account.
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Click to collapse
I have 1 of each account type as well. What about other of you having this issue?
I've been experiencing this all day. Won't sync my g-mail accounts. I froze HTC Sense, could that be the cause?
EDIT: Unfroze sense and it still won't sync my g-mail. Syncs my contacts fine, just not my calendar or my e-mails. I deleted data and it did nothing except remove all of the e-mails that I had on my phone. Still wouldn't sync so I booted up my backup, and it STILL is not syncing. Please tell me I'm not the only one experiencing this problem.

Account not syncing with phone

I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
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Tru Drew said:
I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
I'd personally check with the developer of the ROM you're using.
I'll try that but I personally think it's on Google's end. Cause it was acting like this on a different rom I was on, and now, all of a sudden my Play Store isn't syncing. I need to find a way to contact Google.
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Sync?

Hello,just bought the HTC one mini,great phone.My calendar doesn't seem to sync with Facebook.Is everyone facing the same problem?
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Hi all. It seems I am experiencing the same issue since a few days now, and I cannot seem to find the root cause at all.
For some strange reason, Facebook and Google won't sync, and I keep getting this sync error all the time.
I use Google Calendar Sync program on my laptop, so that I can sync my Outlook calendar with the Google calendar, and everything works fine, and worked fine when I initially installed it, seeing my outlook meetings also on my phone.
I have no idea what I could have done on the phone to get this sync error. The accounts are right and have the correct passwords. And, also, if I log on to my Google calendar on my laptop after syncing it using the above software, I can see the synced meetings from Outlook.
I have also attached some screenshots. If anybody has any idea it would be great. I don't want to reset my phone.
So I managed to get the Google sync solved by removing and re-adding it, everything syncs fine, for now at least
But Facebook calendar just won't sync at all. I removed and re-added the account several times, rebooted the phone but still nothing. The app cannot be un-installed as it is built in. Anyway, I un-installed the updates and re-updated the app, and no results.
It is really not much big of a deal not having the birthdays of my facebook friends in the calendar, but still, I don't understand why it won't sync.
If somebody faced the same problem, any suggestions would be much appreciated.

Gmail sync issue

Anyone experiencing Gmail sync issues with the All Mail tab? I have set it to sync the last 30 days only, but the mails I see in the tab are ALL except the last thirty days of mail. For example, the "newest" mail is from May 9. This is present on both of my accounts. I tried clearing cache, removing and readding the accounts but to no avail. Setting sync all doesn't show any emails. It looks like this setting sets how long not to sync... I am running the M Preview, so maybe someone else is experiencing this as well?
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Ok, I set so that no mail is synced, voila, everything shows up... The fails of Google are just cute.
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[Q] Google contacts sync not working

Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
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Click to collapse
Download "contacts sync fix" from the play store and run it. Worked for me.
Is this with all contacts? Or just those You've entered in your new phone? What if you add a contact via the website? Does that sync to your phone?
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
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Click to collapse
I was having the same issue of not syncing Contacts in two Google Account, used the suggested app, it seems to be working. Thanks.
I've noticed I lost some contacts when I synched my s7 to my s8. I realized it when I would get texts from someone, see no name and just their number in the messaging app but was able to figure out who it was based on the message history which transferred over fine using smart switch. Of course the missing contacts were propogated to google and not sure how they got deleted.
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
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Click to collapse
this ap worked for me, THANK YOU SO MUCH
This sucks!
"sync is currently experiencing problems, it will be back shortly"
... AND I HAVEN'T SEEN IT WORK SINCE!
Does the app in the store kick it back into gear... Or is it just a temporary fix?
Fixed
After switching over to to the S8+ from the S7 EDGE, I
1. uninstalled the main Gmail account from my new phone
2. Reinstalled it
3. Restored contacts from main phone settings menu
4. Went to phone, contacts menu, and removed the "hide contacts with no number"
5. Magically, the contacts I wanted... were there. But they had their numbers stored in another account. Not sure why.
6. Copied and pasted the number I had been missing into all my main or pertinent Gmail accounts from within the contacts app of the phone.
7. Beautifully, the contact shows up now... AND... the phone backs up and syncs contacts as it should with no error message.
:laugh:
Thanks, my friend was having this issue on his older galaxy phone.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
If you turn on power saving mode , just turning off the Power Saving feature .
I try on my Galaxy Note 5 it work....
This app fixed my contacts issue as well. I've used iOS for five years now, but now bought a Samsung S8. LOVE this new device! Only my new contacts wouldn't keep properly synced to my Google Apps account (basically my domain coupled with gmail). This app fixed this, everything now works peachy! I'm going to buy this app just to reward its creator! THANKS!
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
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Click to collapse
bump..
Disappearing contacts
I have Verizon S8+ and lately gmail contacts I have had in my Android phones for years, have started disappearing. Last week, I noticed in messages, a number with no name. when I looked at texts, I noticed this is a friend I have had in my phone for years and his number had been deleted in gmail. I noticed about 10 others that same thing has happened. I had to go back into gmail and enter number. Anyone know why this is happening?
Root cause = battery saving mode
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
I have the same phone and issue and this was the root cause too! Thank you!!!
What's annoying is that no where does it say anything about the mode interfering with your account settings.
Thank you for the find!
I am suffering from this problem as well, tried turning off battery saving mode, downloaded the contact sync fix app and still nothing. Still says last contact synced in March. Also my calender won't sync nor Keep Notes either :/
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