Moto G 3rd Gen camera busy ... should it be HW related? - Moto G 2015 Q&A, Help & Troubleshooting

Hi Experts,
this is my first post , hope to align with this Forum etiquette!
Got my new moto G3 1 month ago, completely happy till.....the busy camera message went off.
Tried many actions, following different forums and web notes (seems a pretty frequent problem).
I.e,
Tried factory reset
tried safe mode
no killer tasks running
ok google detection is off
Should I go for a new one? Is it HW related?
Should I go for a different model? Is this a quite frequent issue?
THANKS A LOT!
Pablo

Related

Bluetooth stuttering/skipping - Moto G 16GB (2015)

I just got a new 2015 VW Golf and a new Moto G. Before the Moto G, I had a OnePlus One and it was having this problem as well. It's actually the reason I ended up with a new Moto G, because after two weeks or so of troubleshooting I couldn't figure out what was causing the problem. Immediately upon pairing the Moto G it's been having skipping/stuttering issues with Spotify and Youtube.
My first thought was that it obviously must be an issue with the car, but it isn't, as I've tried many different phones with the car (extensively) and they all work just fine, with the exception of the Moto G (2015) and the OnePlus One. I'm at wits end after having spent so much time on this issue.
Seems to be a compatibility issue between certain phones(or software) and this car(or multiple cars), but that some work just fine. The phones seem to work fine with other bluetooth devices, but just not this one.
On the OnePlus One here are some of the things I tried (there were a lot so I can't possible remember them all):
1. Repaired bluetooth
2. turned off wifi.
3. turned off bluetooth contact sharing
4. restarted device
5. hard reset
6. wiped data and cache in recovery mode
7. reinstalled spotify/wiped app date and cache.
8. toggled nu/awesome player in developer options
9. rooted/unlocked bootloader and flashed many different roms, some with CM12 base and some with out. I had heard Oxygen OS had less problems, but still didn't fix the issue.
10. Tried the ro.bluetooth.request.master=true fix in build.prop
11. av.offload.enabled=true to false
Is anyone else having this issue? There are a lot of vague threads out there about other phones and streaming issues via bluetooth, but I'm not sure what applies to this phone or what doesn't.
Some basic troubleshooting done on the Moto G
1. Repaired bluetooth
2. turned off wifi.
3. turned off bluetooth contact sharing
4. restarted device
5. hard reset
6. wiped data and cache in recovery mode
7. reinstalled spotify/wiped app date and cache.
8. toggled nu/awesome player in developer options
Any help would be great. Might just return the device if I can't get it working.
yeah, I have the same issue. Data and cache wiping in recovery mode sorted out for a couple of months but now I am getting the stuttering again. I use Bluetooth for all my listening and I hate this bug.
I have the same problem on my Moto G. Seems like some CPU/RAM issue since I've notice it got worse when I try to use any other program with spotify. But it's good to know that other ROMs don't work. I was about to test that.

WiFi stopped working - H950 (5.1.1 PR VARIANT)

Hello everyone.
I'm having trouble with my h950 (installed the PR 5.1.1 rom long time ago) device.
A week ago WiFi stopped working. This is:
When I choose a network I want to connect to, it starts connecting but instantly the wifi turns off and then it turns on and it turns off and so on...
I already tried doing a hard reset and also installing the KDZ for the 5.1.1 PR version again but it remains the same.
Has anyone gone through this issue or anyone who can give me any advice?
Thanks
more info?
Hi there,
what is the *exact* behaviour your WiFi exhibits? Does it keep flashing like in this video?
https://www.youtube.com/watch?v=4W8YJMDFM88
If so, you might be experiencing a hardware issue. I've written a detailed summary about this, you may want to check it out here: http://forum.xda-developers.com/general/help/qa-wifi-stuck-mac-020000000000-g2-g3-g4-t3452133
Good luck, and keep us posted if you find a solution for your problem!
NimbleWeasel, thanks for your reply.
I got a friend to upload a video. on youtube Not the best quality. Ignore the sounds
I can't post a video since I'm a new user. The youtube id for the video is R1pKIzJ5mwg
I think it IS the same problem.
If it actually is a hardware issue, I guess I'll just have to get a new phone.
WiFi trouble...
hi disreggae,
i watched your video but it seems to be a different problem.
i'll write you a private message with something that you can try if you want.
my wifi is not working
It says its on but nothing is showing up and I can't connect to anything and my wifi will not turn off and I tried to reset everything and still is not working

Homtom HT10 firmware HOMTOM-HT10-Android6.0-V01-20170226

Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.
I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.
I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.
flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks
Did you have to push any button combinations to get SPflashtool to start?
chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy
My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11
Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?
I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622
Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department

Xz3 - 52.1.A.0.672 RU version

Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
I still have not received an air update on my H9493. my software version is still 532.
Wa1ker_ru said:
I still have not received an air update on my H9493. my software version is still 532.
Click to expand...
Click to collapse
I too haven't received an update since December on my xz3 h9493 my version is 532
kaderzaim said:
I too haven't received an update since December on my xz3 h9493 my version is 532
Click to expand...
Click to collapse
In the morning I received an update with the numbers 618
Wa1ker_ru said:
In the morning I received an update with the numbers 618
Click to expand...
Click to collapse
I too received it this morning and I'm still waiting for the 672
supervf1s said:
Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
Click to expand...
Click to collapse
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
kokokmt said:
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
Click to expand...
Click to collapse
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
supervf1s said:
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
Click to expand...
Click to collapse
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again ??? and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
kokokmt said:
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
Click to expand...
Click to collapse
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Camera unknown error issue
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Of course
I am waiting to downgrade 9
But it was delay coz of covid 19
I can not go to any service center.
Because I can't downgrade it myself .
I hope that problem is software issue .
After downgrade to android 9
That problem can fix or not I will
let you know
Thank you
It is not a software problem for my device
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Today I downgrade my Xz3 H9493 to android
9 but my camera didn't get back.So I decided
to check hardware.that is really sad.
Coz I have to take out all water proof
Seal from my back cover .After that I found
my Camera connector is loose.That's why
occurring unknowm error and after
2 or 3 days is good again.At last that is
not a software error at all.
I got error while enabling tethering
Anyone else?
I'm having signal issues. Dropping connection all the time. Latest firmware hurt this badly.
Same SIM on a Samsung A30S on android 9 works fine.
Hello guys. I need your help finding 52.1.A.0.618 for H9436

Unusual unresponsive screen lag

Hi! Ive recently been facing problems with my phone screen being unresponsive. I have search throughout the entire forums. However none of threads have similar screen problems like the one I'm facing right now.
https://youtu.be/gpSToymc3CI (Sorry i'm new to the forums so I cant insert link)
If you look at the video closely, my slides are not registered occasionally and it jumps from place to place. This problem appears and disappears randomly (It worsens when there are multiple fingers on the screen) making me unable to play FPS games like PUBG or COD at times.
Can anyone help explain if this is a software (Ive updated from EMUI 9.1 to 10 but the problem still persists) or hardware issue (probably broken digitiser?)? Thanks!
It must be a hardware issue. How much time do you have it? If the guarantee is still valid, you should send it for service, otherwise you will need to pay a lot for the original screen..
By the way, how did you manage to update to android 10? From what country are you from? When did you receive it?
arvacon said:
It must be a hardware issue. How much time do you have it? If the guarantee is still valid, you should send it for service, otherwise you will need to pay a lot for the original screen..
By the way, how did you manage to update to android 10? From what country are you from? When did you receive it?
Click to expand...
Click to collapse
Hi! Yea I figured out it was an hardware problem and decided to change to another phone. I managed to follow one of the threads in updating my device to emu 10 well ahead of my country (Singapore) which only received it today. You can apparently force proxy update on the global version (EML-L29) with the use of Hisuite proxy.
You can check out the thread here: https://forum.xda-developers.com/huawei-p20/how-to/android10-emui10-update-t4088233/page3

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