Unusual unresponsive screen lag - Huawei P20 Questions & Answers

Hi! Ive recently been facing problems with my phone screen being unresponsive. I have search throughout the entire forums. However none of threads have similar screen problems like the one I'm facing right now.
https://youtu.be/gpSToymc3CI (Sorry i'm new to the forums so I cant insert link)
If you look at the video closely, my slides are not registered occasionally and it jumps from place to place. This problem appears and disappears randomly (It worsens when there are multiple fingers on the screen) making me unable to play FPS games like PUBG or COD at times.
Can anyone help explain if this is a software (Ive updated from EMUI 9.1 to 10 but the problem still persists) or hardware issue (probably broken digitiser?)? Thanks!

It must be a hardware issue. How much time do you have it? If the guarantee is still valid, you should send it for service, otherwise you will need to pay a lot for the original screen..
By the way, how did you manage to update to android 10? From what country are you from? When did you receive it?

arvacon said:
It must be a hardware issue. How much time do you have it? If the guarantee is still valid, you should send it for service, otherwise you will need to pay a lot for the original screen..
By the way, how did you manage to update to android 10? From what country are you from? When did you receive it?
Click to expand...
Click to collapse
Hi! Yea I figured out it was an hardware problem and decided to change to another phone. I managed to follow one of the threads in updating my device to emu 10 well ahead of my country (Singapore) which only received it today. You can apparently force proxy update on the global version (EML-L29) with the use of Hisuite proxy.
You can check out the thread here: https://forum.xda-developers.com/huawei-p20/how-to/android10-emui10-update-t4088233/page3

Related

[Q] Nubia Z5s, WiFi Issue, Hardware or SoftWare?

Hi!
I have posted this message on another thread, but it's important so I create a special thread for it.
Indeed I received my Z5s yesterday and I have 1 week to find out if my WIFI issue is hardware or software. In the case of hardware, I need to send back my phone to china .
I received the phone rooted, so if I want to install the last update from nubia (1.30) I have different manipulation to do. Howevver, I am afraid that if I touch the rom, the seller can tell me "you changed the rom, before it was working so it's your fault. we don't give you back the money!".
So I am waiting he allows me to put back the official rom 1.30. By the way if anybody has a good tutorial (in english) about unroot and changing ROM, I would be very grateful
There is the description of my WIFI issue:
First (yesterday) I couldn't find any WIFI and then after a factory reset, I could find some wifi but not everything. By example in my laboratory, the general WIFI of the school appears (and is working) but not the wifi of my lab... Anyway I found out than others WIFI were missing too. (Maybe 15 were alright on 20).
Now (today), in my lab, I can't even find 1 WiFi! I have tried the factory reset and it still doesn't work. In the description of the last update (1.30), I found "6. 修复wifi小概率无法打开的问题 = Small probability can not open wifi fix problems".
It looks like my problem fix except that in my case it is not a small probability but it (almost) always happen...
So I need your expert opinion, do you think it is more probably hardware issue or software issue? Does any Z5s owner have this problem (sometimes or alway)? I've bought the phone in Eternal Team on Aliexpress, I don't know what is their custom ROM, did anyone buy the phone there and know what is the ROM ?
Thanks in advance for your help!!
Wifi issue
Nobody can help me ?

NEC Terrain Rooting and Flashing Guide

I am starting this thread to be a place for Terrain owners to come for the latest info on how to root and flash their phones. The Terrain is one of the best "rugged" phones on the market, but it has been abandoned by it's manufacturer, leaving owners to find their own solutions to problems and upgrades. This is actually a good thing price wise as you can now buy a brand new Terrain for less then $85. The Terrain has about as of hardware specs as any other ruggedized smartphone on the market currently, but at one third or a 1/4 of the cost. This makes this phone a huge attraction to anyone who is looking for a rugged waterproof phone on a budget and is why this guide is essential for users.
The NEC Terrain still has plenty of life left and this is why we need to come together and find solutions for it. Please feel free to post you success stories in rooting and flashing your terrain to this thread for the benefit of all. Hopefully, will be able to form a complete guide from all the information that get's posted here.
Thanks.
Hi!
I myself just today recieved this phone, and it would be great at least to debloat it.
Previous threads on XDA, just for reference:
NEC Terrain: ADB/CDC Serial Driver, 3e Recovery Password, and Root
[Q] Rooting NEC Terrain
[Q] Unlocking of NEC Terrain SIM/Root
gamerka said:
Hi!
I myself just today recieved this phone, and it would be great at least to debloat it.
Previous threads on XDA, just for reference:
NEC Terrain: ADB/CDC Serial Driver, 3e Recovery Password, and Root
[Q] Rooting NEC Terrain
[Q] Unlocking of NEC Terrain SIM/Root
Click to expand...
Click to collapse
Thanks for the post and the links. It appreas that much of the information on these links are still a work in progress. Hopefully this work will continue and we can create a How To guide from this.
For those that may be interested. You can buy the NEC Terrain Unlock on Amazon for $79.99. Here is the link.
http://www.amazon.com/NEC-Terrain-UNLOCKED-WaterProof-DustProof/dp/B00KZPI04S/ref=sr_1_1?s=wireless&ie=UTF8&qid=1405614968&sr=1-1&keywords=nec+terrain
For full specs on this great phone you can go here.
http://www.gsmarena.com/nec_terrain-5553.php
Well, I almost bricked it few days ago. :good:
I read a thread about a patch to unlock GSM in CDMA phones and saw there a code to enter some hidden menu. I entered that menu and messed a little with band settings (wanted to get LTE to work with my operator). Next thing I know Terrain stopped receiving any GSM signal and for next hour I tried to fix it. Factory reset got me 2G signal and that's all.
It turned out that the only way to fully fix it is to re-flash firmware or radio module and as we know that can't be done.
Well, this is not about unlocking or flashing, but it is a solution to another problem I and many other have been having with the predictive text bar blocking critical function keys from being accessed. The predictive txt bar is a function of the Adaptxt keyboard app and disabling it does remove that bar, but the keyboard also loses all special character function, upper case letters and numbers. After trying more then a dozen keyboard apps to replace adaptxt, I found one that works and brings back all keyboard functions without the stupid predictive text bar. It is called TouchPal.
https://play.google.com/store/apps/details?id=com.cootek.smartinputv5&hl=en
Forgive me for this slight OT-posting, but it's not that easy to find people with this device - let alone an unlocked one. I'm located in Germany and the device runs just fine - except for the fact that Tethering does not work - neither USB nor WIFI. The PC can connect to the phone, however the connection in Windows 7 always is shown as being limited (no internet access), while internet on the phone works fine.
GMail - as well as some other functions of google also rarely sync and basically just do so on request, while they sync just fine when being connected to Wifi. And no, background data are not restricted in the settings.
Has anyone experienced something similar?
laserdrome said:
device runs just fine - except for the fact that Tethering does not work - neither USB nor WIFI.
Click to expand...
Click to collapse
I have the same problem! After few minutes of "thinking" phone reports "There is a temporary nework problem... bla, bla, bla"
Is there any suggestions how to fix it?
iDomino said:
I have the same problem! After few minutes of "thinking" phone reports "There is a temporary nework problem... bla, bla, bla"
Is there any suggestions how to fix it?
Click to expand...
Click to collapse
Well actually I know that message as well. For me changing the APN helped. You could also try to restart the phone. I just remember I also had this problem sometimes. But like I said - even without that particular message I would not get tethering to work.
iDomino: Do you also experience the problem with syncing that I had?
That's funny, actually I haven't noticed syncing problems untill I read your posts. I myself have all the same problems that you mention.
Even more of that, Terrain has some silly feature that TURNS OFF WI-FI if it thinks that that hotspot has no internet connection. It is massively annoying and can drain all your data traffic. The only solution that I found is to install the app "Smart Wi-Fi Toggler", it constantly turns wi-fi on if terrain turns it off, but only in places where I turned wi-fi on myself (like home and work).
It's a pity the phone has so many flaws and due to its tight security and the locked down NEC mobile devision no one can do anything about it. I wonder if this just affects the users who use an unlocked phone outside the US or if people in the US have similar problems. I have tried contacting NEC about this - actually about providing us with some kind of unlock mechanism - but all I got was this:
"Dear Sir,
Thank you for inquiry.
We, however, regret to inform you that our phone is not available about your request.
If you have any issue, would you try to contact the company or shop where you have purchased this model, who might be of help to you.
Thanks and Best Regards,
Fujii /NEC"
By the way, I discovered a new bug: When Roaming the actually used Network-Provider is not shown and I also didn't find a way to choose one...
Do you also experience the problem with syncing that I had?
Click to expand...
Click to collapse
I had some sync problems and I don't know working methods to fix it.
First time I solved it this way:
turning off apps sync -> open Gmail app -> it will show notification offering to enable synchronization -> use it -> sync works.
But this solution worked just once. (
Other time sync turns on by itself after one day disabled.
P.S. My Nec reboots while connecting via USB to ubuntu laptop.
Battery life
Can someone tell me how your Terrains battery hold up charge? Because mine discharges completely in about 10 hours (without using phone at all). I think it's wakelock problem.
iDomino said:
P.S. My Nec reboots while connecting via USB to ubuntu laptop.
Click to expand...
Click to collapse
Does it crashes once or infinite loop begins? I had infinite loop problem while connecting NEC Terrain to Ubuntu, Linux Mint, Debian or CentOS. Removing "ModemManager" package solved it.
FFDA said:
Can someone tell me how your Terrains battery hold up charge? Because mine discharges completely in about 10 hours (without using phone at all). I think it's wakelock problem.
Does it crashes once or infinite loop begins? I had infinite loop problem while connecting NEC Terrain to Ubuntu, Linux Mint, Debian or CentOS. Removing "ModemManager" package solved it.
Click to expand...
Click to collapse
My phone works about 25-30 hours (30 min. calls, 5-10 sms, 30 min. messaging, 2 hours e-mail, internet & other applications. No video/gaming/music at all).
Infinite loop. Removing "modemmanager" helps! Thank you! :laugh:
Also got spontaneous rebooting after installing FTP Client made by Zifero. :silly: Removing app solved the problem.
Dreaming about root and working wi-fi tethering.
Who have usb driver of nec terrain? I need it, thanks
zolahn said:
Who have usb driver of nec terrain? I need it, thanks
Click to expand...
Click to collapse
Maybe this topic will help.
Cpu-z shows only 665MB RAM on device... Where are another 335MB???
Lets continue discussion in one thread!
http://forum.xda-developers.com/showthread.php?p=59514154#post59514154
I created a GitHub repo to collect information, also on how to disable apps (since thats as good as it gets for now).
Another Terrain user here!
Hi guys!
i am Kharl
i am another Nec Terrain user here!
due my lifestyle, i needed a phone which could gives me reliability and power under ANY circunstance, that could be done by any rugged phone, BUT i needed querty keyboard, fm radio, gps, gyroscope, accelerometer, loud speakers, that could work worldwide and touchscreen... the only one with those features was the Terrain... and with the extra, that it is amazingly cool, i dont know opther but i find this phone really cute, very sober and elegant design.
well, i live outside USA so, for me, to work it couldnt be locked to ATT, so i was able to get one unlocked.
my phone has almost all the problems you mentioned, althught i am still happy with it and i am not going to change it because its problems does nto interfere a lot with me, BUT of course id like to get those problems sovled.
trying to solve the problem i bough three of thes phones and all the three had the same problems
the first one was by mistake, locked to att, but it had the same problems, random restart and locked hotspot, i sold it, i got a second one, works with any sim, everything fines, but with the same problem, random restart and no hotspot, i bought a third one to see if the problem was with my particular phone... and n luck the same problems.
it has some other minors problems, like no stereo audio recording despite it has two mics and IT STATES IT CAN record in stereo, but thats not a problem, i can deal with that, and sometimes the people at the other side (while in a call) says my voice sounds like from within a box (lack of trebble or too much bass) and when i press the check too much to the phone boddy there is also clarity sound problem.... but thats ok....
regarding the two main problems
random reboot and hotspot
many of us suspect what the cause is
for the random reboot many could think it is a installe app which is causing it... NO, because it does it at factory state, to solve that i dotn think root is needed, there is a certain factory process that is causin to reboot, the reboot is VERY random, could doit threee times in a day or could happen only three times in a week, what i have notice is that it happe lessoften in cold weather.
the hotspot problem IT IS cause because att locked that function, even when the phone is ulocked, that part remain locked because ATT.
what about you guys?
u can try hard reset for begging

Honor 8 gyro or accelerometer bug?

Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
I did not have this bug on Android 6 but since update to Android 7 I too have this. Like yourself a reboot corrects this bug for a time.
I have reported this to Huawei Honor via feedback and email.
Their reply was this is a feature of the OS..
Yeah for real my reply was not nice let's just say until I emailed a reply with the problems once again.. Just goes to show they don't read the full details laid out when reporting issues..
You should just send them an email with your problem via email from within the HiCare app (Service > Feedback>email)
Same issue here. I bought my Honor 8 last week, and now my accelerator is only working for few minutes after reboot. Firmware is B131. Is this an software or hardware issue?
I have the same problem (smartphone is 2 weeks old, FRD-L19, B360).
Sometimes it occurs daily. Sometimes not for some days.
This is really strange. I did a hard reset and for now it is working again.
But you can try this:
Delete cache of compass app (in system settings) and start app again. I assume that you have to re-calibrate the compass now. Do so and make sure that calibration is successful (i.e. turning the phone in every direction)
Does this fix your issue? I assume that somehow the accelerometer/gyro is also dependent from a correctly working magnetometer.
Edit: After some days I figured out that also a hard reset is not the solution. I updated on B380 now and have no issues so far. Let's see...
Edit nr. 2: issue also occured with B380. Seems to be a software issue deep in the system. Hopefully Honor will fix this issue in the future
Probably isn't just a software bug, Honor service replied me that it could be an hardware problem came out with Nougat Update, they told me that i could have sent them the device to let investigate the problem, but i made a refund and bought another phone.
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Fozzy90 said:
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Click to expand...
Click to collapse
I switched to the dark side.... I bought an iPhone
Other thread :
https://forum.xda-developers.com/honor-8/help/auto-screen-rotation-bug-t3531119
If anyone found a solution...
Klasputnikov said:
Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
Click to expand...
Click to collapse
Same here. It's definitely some software-related issue. Factory-resetting the phone solves that issue until the next system update is installed. A reboot only helps for some hours (not even days for me). I guess there's something wrong with the calibration data and that exact part is restored to it's initial state when you do a factory reset.
Found out that I have the same issue
I just found out that my gyroscope isn't working properly, for instance while using Google Cardboard app or if I'm trying to watch YouTube in cardboard mode. The strange thing with this issue is that it works perfectly fine if I'm enjoying a 360° vr photo in chrome/opera
I don't really want to downgrade my phone to previous Android version since I don't want to lose all my data...
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
panel1 said:
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
Click to expand...
Click to collapse
Yes its working thanks for the tip

Phone functionality intermittently lost after upgrading to P

If my phone is on for more than 10 minutes, I lose calling functionality. When I try to call someone, it freezes and the Pixel becomes unresponsive, forcing me to hold down power for 10 seconds for a reboot. After this, it works just fine for another 10 or so minutes.
I have no idea when calling functionality begins to be lost because I can still send and receive texts, but I can't make or receive calls. I don't even get a wave of missed calls or anything when it works after a reboot.
Google Assistant has it's own issues when this happens too. It won't come up with "Hey, Google" at all. When I long press the home button, Google Assistant comes up, but I just get the floating dots. Fortunately, it doesn't freeze when I try this. Restart the phone and I'm good for about 10 minutes or so. I tried installing 3rd party calling apps, but the problem persists.
Hoping this is a Pie issue and waiting for the next security patch, will likely do a sideload flash-all. Any suggestions as to what the problem is from? Could my SIM card be the problem? Any apps I could try to help narrow down the issue? I had no issues with Oreo.
Thanks in advance.
Tried rebooting in safe mode. Slightly similar results: works fine for about 10 minutes but then it's just the mic not working. I can make and receive calls with out the phone freezing, but no mic.
mbstone said:
If my phone is on for more than 10 minutes, I lose calling functionality. When I try to call someone, it freezes and the Pixel becomes unresponsive, forcing me to hold down power for 10 seconds for a reboot. After this, it works just fine for another 10 or so minutes.
Click to expand...
Click to collapse
I have a similar issue with a used Pixel I purchased. I couldn't place or receive calls, with everything else working fine. Did the prerequisite online searches with results finding most everyone experiencing this issue chalking it up to hardware but I'm still thinking software. I tried a different phone app (drupe-enabled as default) with some success, then the problem returned (a few days later, rarely get/make calls). The default google phone app (version 23.0) fails every time. Currently looking into TWRP/Root and hoping to eliminate certain default apps to experiment further. Will be keeping an eye on this post! :cyclops:
--- Three weeks later ---
Could there be an issue within google play services with phone dialer app (any/or stock app)?
After continued issues I parked phone in drawer a bit then pulled out and tinkered with a few weeks later. Tried to isolate problem using logcat and on a hunch I flashed TWRP and a custom ROM but NOT any gapps package. Sticking sim in and using the built in phone app (Resurrection Remix -com.android.dialer) it works without issue. What? I flashed gapps (correct version/etc) and sure enough the problem returned. Went back to rom minus gapps, works fine. So, with straight up stock rom - stock phone dialer fails, custom rom - it works without a gapps package but not with.
Aimless Rambler said:
I have a similar issue with a used Pixel I purchased. I couldn't place or receive calls, everything else working fine. Did the prerequisite online searches with results finding most everyone experiencing this issue chalking it up to hardware but I'm still thinking software. I tried a different phone app (drupe-enabled as default) with some success, then the problem returned (about 5 days later). The default google phone app (version 23.0) fails every time. Currently looking into TWRP/Root and hoping to eliminate certain default apps to experiment further. Will be keeping an eye on this post! :cyclops:
Click to expand...
Click to collapse
Went back to Oreo before I had the problems and... problems persist. I'm sad. I had the privilege of speaking to someone from Google Support who was very knowledgeable. Unfortunately, my best option from the rep was to take it in to one of their authorized repair places.
Are you guys on Verizon? I'm having this problem with my dad's pixel on vzw.
brkshr said:
Are you guys on Verizon? I'm having this problem with my dad's pixel on vzw.
Click to expand...
Click to collapse
AT&T
---------- Post added at 07:47 AM ---------- Previous post was at 07:45 AM ----------
mbstone said:
Went back to Oreo before I had the problems and... problems persist. I'm sad. I had the privilege of speaking to someone from Google Support who was very knowledgeable. Unfortunately, my best option from the rep was to take it in to one of their authorized repair places.
Click to expand...
Click to collapse
--- Three weeks later ---
Could there be an issue within google play services with phone dialer app (any/or stock app)?
See my updated post (# 3) for what I've tried since..
Vzw ended up replacing my dad's phone through extended warranty. I talked to Google for awhile. Multiple factory resets, factory image installs, tried older phone apks. Nothing worked.
brkshr said:
Vzw ended up replacing my dad's phone through extended warranty. I talked to Google for awhile. Multiple factory resets, factory image installs, tried older phone apks. Nothing worked.
Click to expand...
Click to collapse
Older/newer phone dialer apps didn't work for me either ... custom rom and eliminating google play services did (no gapps). I'm still tinkering with the device ... installing frequently used apps using F-droid and Yalp, will test it. Not quite sure why but it works.
I ended up flashing Lineageos for Microg, presents it's own problems in the learning experience but it works.
Nothing ever worked in the end. No, not with Verizon. Bought through Canadian carrier called Fido.
Called Google tech and they weren't overly helpful. I started a chat with a Google Tech and they suggested I take it to UBreakIFix. They did a free diagnostic test and I referenced https://support.google.com/pixelphone/forum/AAAAb4-OgUsIW_gxTpXX3s/?hl=by that thread. Said they'd fix it for free even thought I was out of warranty. Got a new motherboard and my phone works like a charm.

Xz3 - 52.1.A.0.672 RU version

Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
I still have not received an air update on my H9493. my software version is still 532.
Wa1ker_ru said:
I still have not received an air update on my H9493. my software version is still 532.
Click to expand...
Click to collapse
I too haven't received an update since December on my xz3 h9493 my version is 532
kaderzaim said:
I too haven't received an update since December on my xz3 h9493 my version is 532
Click to expand...
Click to collapse
In the morning I received an update with the numbers 618
Wa1ker_ru said:
In the morning I received an update with the numbers 618
Click to expand...
Click to collapse
I too received it this morning and I'm still waiting for the 672
supervf1s said:
Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
Click to expand...
Click to collapse
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
kokokmt said:
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
Click to expand...
Click to collapse
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
supervf1s said:
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
Click to expand...
Click to collapse
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again ??? and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
kokokmt said:
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
Click to expand...
Click to collapse
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Camera unknown error issue
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Of course
I am waiting to downgrade 9
But it was delay coz of covid 19
I can not go to any service center.
Because I can't downgrade it myself .
I hope that problem is software issue .
After downgrade to android 9
That problem can fix or not I will
let you know
Thank you
It is not a software problem for my device
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Today I downgrade my Xz3 H9493 to android
9 but my camera didn't get back.So I decided
to check hardware.that is really sad.
Coz I have to take out all water proof
Seal from my back cover .After that I found
my Camera connector is loose.That's why
occurring unknowm error and after
2 or 3 days is good again.At last that is
not a software error at all.
I got error while enabling tethering
Anyone else?
I'm having signal issues. Dropping connection all the time. Latest firmware hurt this badly.
Same SIM on a Samsung A30S on android 9 works fine.
Hello guys. I need your help finding 52.1.A.0.618 for H9436

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