Help Needed People....Urgent - Moto G Q&A, Help & Troubleshooting

I have a MotoG dual SIM Version which I bought from INDIA.
I flashed CM12.1 Nightly and everything was working fine.
I have migrated to US last month. The phone was working but recently I restored to Stock Lollipop ROM and flashed
ASIARETAIL_XT1033_5.0.2_LXB22.46-28_cid7_CFC.xml
After flashing this, the sim card is not working and it shows no network.
Again flashed cm12.1 and same problem.
Phone is showing the name of network but still no signal.
Went into phone info using *#*#4346#*#*.
GSM Service shows: Radio Off
&
Cannot turn On the radio by tapping on turn on radio.
What Should I do... Please Help Me
Thanx In advance

Have you try to flash the full stock firmware? Or you can try to flash the full US Retail firmware and see if that help...

tepar said:
Have you try to flash the full stock firmware? Or you can try to flash the full US Retail firmware and see if that help...
Click to expand...
Click to collapse
Flashed the stock ROM again and unlocked the bootloader.
It is working now.
Yipieeeeeeeee....................
ThankYou XDA

Related

[Q] HELP! I need to flash a modem if anyone can help?

Ok well, I got my replacement Moto G and everything was working ok on 4.3. Then I decided to manually flash Kitkat through adb after unlocking the boot-loader, and now I'm getting no service at all. lol. Um, yea So I have flashed the same firmware on the original Moto G that I had and had no problems flashing it. I don't know why I'm not getting any service on this one? I forgot to mention that I twent back to 4.3 through adb seeing that might of helped and did the kitkat upgrade after, and nada!
Baseband Version: MSM8626BP_1032.340.63.00b
System Version: 172.44.4.falcon_umts.Retail.en.US
Build number: KXB20.9-1.8-1.4
Under status I'm getting Unknown Network, Mobile Network type Unknown, Service State: Radio off, Mobile network state, disconnected, Bluetooth address unavailable. That is what is missing under those sections. I'm assuming it has something to do with the radio/modem. If anyone has one they can let me flash for the Retail US version, I would highly appreciated. :good: Thank you for your help!
maybe a solution
asheehanjr said:
Ok well, I got my replacement Moto G and everything was working ok on 4.3. Then I decided to manually flash Kitkat through adb after unlocking the boot-loader, and now I'm getting no service at all. lol. Um, yea So I have flashed the same firmware on the original Moto G that I had and had no problems flashing it. I don't know why I'm not getting any service on this one? I forgot to mention that I twent back to 4.3 through adb seeing that might of helped and did the kitkat upgrade after, and nada!
Baseband Version: MSM8626BP_1032.340.63.00b
System Version: 172.44.4.falcon_umts.Retail.en.US
Build number: KXB20.9-1.8-1.4
Under status I'm getting Unknown Network, Mobile Network type Unknown, Service State: Radio off, Mobile network state, disconnected, Bluetooth address unavailable. That is what is missing under those sections. I'm assuming it has something to do with the radio/modem. If anyone has one they can let me flash for the Retail US version, I would highly appreciated. :good: Thank you for your help!
Click to expand...
Click to collapse
try this:
1. open dialer
2. type this: *#*#4636#*#*
3. open Phone information
4. scroll down and tap "Turn on radio"
if nothing happened, try reboot... is it working?
2hipso said:
try this:
1. open dialer
2. type this: *#*#4636#*#*
3. open Phone information
4. scroll down and tap "Turn on radio"
then reboot... is it working?
Click to expand...
Click to collapse
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
i dont know what are you talking about but
asheehanjr said:
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
Click to expand...
Click to collapse
you're welcome
asheehanjr said:
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
Click to expand...
Click to collapse
So you reflashed everything and what lines did you use or changed in fastboot?
Need Help. I cant turn on my WIFI !!!!
Hello. I have issue with my WiFi connection in my Moto G. I flashed 2 times 4.4.2 stock roms and nothing. I also downgrade to JB and always cant turn the WiFi button to ON in settings. PLZ HELP ME !!!
---------- Post added at 10:58 AM ---------- Previous post was at 10:46 AM ----------
How you do that. I have identical issue with my Moto G . PLZ HELPPPPPP !!!!!
:crying::crying::crying::crying:
;(
Sharwin said:
Hello. I have issue with my WiFi connection in my Moto G. I flashed 2 times 4.4.2 stock roms and nothing. I also downgrade to JB and always cant turn the WiFi button to ON in settings. PLZ HELP ME !!!
Please. Anybody can help me, which lines I must change. I work on this phone yesterday more than 10 hours and nothing. I need help !!!!!!1 :crying:
Click to expand...
Click to collapse
Read here
Same issue as OP Help.
I am having the same issue as the OP. I tried to install modem 2 before 1 the way OP stated. But I still cant get any service on my phone. I also have the 1034 version of the device suited for T-Mobile. I tried to flash the stock radio as well but Im not getting any service. If someone knows what the issue is please help.
By the way my wifi is working just fine. Its the network I cant connect to. I tried my sim card and it work in another phone.
Thank you for any help.
I'm also having the same problem. I have a US global model XT-1032 Moto G. No matter what the heck I try to do the radio always stays off on the phone. It worked fine prior to the 4.4.2 OTA update.
I've tried flashing just the modem from the 4.4.2 and 4.3 US firmwares for both the XT-1032 and XT-1034 versions and neither of them work, it always shows the network as unknown and the radio being turned off.
I have even tried erasing the modemst2 then modemst1 in that order and then flashing the modem with the non-hlos.bin file hoping that if I did it in reverse to the normal order it would fix the issue.
The sad thing is that since I unlocked the damn bootloader to do this, now I can't get any kind of warranty repair done on it by Motorola.
doctor_evil said:
I'm also having the same problem. I have a US global model XT-1032 Moto G. No matter what the heck I try to do the radio always stays off on the phone. It worked fine prior to the 4.4.2 OTA update.
I've tried flashing just the modem from the 4.4.2 and 4.3 US firmwares for both the XT-1032 and XT-1034 versions and neither of them work, it always shows the network as unknown and the radio being turned off.
I have even tried erasing the modemst2 then modemst1 in that order and then flashing the modem with the non-hlos.bin file hoping that if I did it in reverse to the normal order it would fix the issue.
The sad thing is that since I unlocked the damn bootloader to do this, now I can't get any kind of warranty repair done on it by Motorola.
Click to expand...
Click to collapse
I wanted to report that I fixed my problem with my moto-G, it turned out to be a XT-1034 instead of a XT-1032. I posted a blog post with a link for downloading the file that I used to fix the problem. Basically what I had to do was flash the 4.4.2 modem for a Retail GB model moto-G. This fixed the problem. here is the link http://doctorevil30564.blogspot.com/2014/06/how-to-fix-motorola-moto-g-xt-1034-that.html
UPDATE: the Retail US 4.4.3 factory image from here Blur_Version.210.12.32.falcon_umts.AWSRetail.en.US fixed the radio on my XT-1034 so no need to use the previous method if you are having the same issue, just try flashing that version on your XT-1034
hi Guys ... i am having this same issue ....
I am on Android 4.4.2
Baseband version : MSM8626BP_1032.340.63.00R
System Version: 174.44.9.falcon_utms.TescoSL.en.GB
Build number: KLB20.9-1.10-1.9
In Status I have
Network : unknown
Mobile network type : unknown
service status : out of service
I've tried flashing stock 4.4.2 over adb but nothing happened
doctor_evil said:
I wanted to report that I fixed my problem with my moto-G, it turned out to be a XT-1034 instead of a XT-1032. I posted a blog post with a link for downloading the file that I used to fix the problem. Basically what I had to do was flash the 4.4.2 modem for a Retail GB model moto-G. This fixed the problem. here is the link http://doctorevil30564.blogspot.com/2014/06/how-to-fix-motorola-moto-g-xt-1034-that.html
UPDATE: the Retail US 4.4.3 factory image from here Blur_Version.210.12.32.falcon_umts.AWSRetail.en.US fixed the radio on my XT-1034 so no need to use the previous method if you are having the same issue, just try flashing that version on your XT-1034
Click to expand...
Click to collapse
hi Guys ... i am having this same issue ....
I am on Android 4.4.2
Baseband version : MSM8626BP_1032.340.63.00R
System Version: 174.44.9.falcon_utms.TescoSL.en.GB
Build number: KLB20.9-1.10-1.9
In Status I have
Network : unknown
Mobile network type : unknown
service status : out of service
I've tried flashing stock 4.4.2 over adb but nothing happened

Wifi problem after GPE flash

Hi there!
Flashed GPE on my moto G, and had wifi problem, couldnt activate it
So i went back to STOCK firmware using a retail FR 4.4.2 version, flashed everything in fastboot manually with no pb, phone boots fine, but always no wifi activation is possible
Any help for me please?
thanks a lot
Post 3 should help.

nightmare trying to get CM12 to boot on 4g XT1039 - no calls but data works on stock

Hello all
I recently got a Moto G 4G XT1039 in the UK which was on the o2 network, which I've unlocked.
I want to use my Three network simcard, which works fine on stock firmware, BUT the baseband is o2's one, so with my three sim card the data works, but calls doesn't "mobile data not available" so...
Can I flash a stock standard baseband?
I've tried unlocked bootloader and installed CM12 but it get stuck in bootloop at the cm animation, so i've restored to stock... I'm oblivious what to do next?!?
Any help would be appreciated...
I just want calls to work!
Thanks in advance.
Ok i've read I need to intall cm11 first to get it to boot as cm12 just stuck in boot animation but for the life of me cant find any cm11 download links, anyone know any?
Thanks
Hi, please help, moto g xt1039 works fine on 2g calling.. but when select 3g or lte,
it doesn't connect call, always call ended automatically.. any solution please..??
Did you ever update the phone to 5.1 stock ?, if so it should work fine. If however you went straight from KitKat to CM12, that's your problem, the radio firmware needs to be updated. Links to it are in the stock image threads on this board.

Lost IMEI and baseband numbers after flashing custom software. Help with restoring.

Hi, I flashed xtrestolite on my phone and after booting up both my imei and baseband numbers became unknown; I now can't connect to my mobile network as my phone doesn't detect my sim.
I've tried to fix this issue by flashing other roms as well as flashing various official firmwares downloaded from sammobile to no avail.
I remember having the same issue with my gs3 and fixed it by flashing cyanogenmod. I tried this as well but the phone wouldn't boot up after flashing the unofficial version.
Could someone please help me with fixing this as I've been trying to for 3 weeks now.
Device: s6 edge g925f (vodafone uk) 6.0.1
aabojang said:
Hi, I flashed xtrestolite on my phone and after booting up both my imei and baseband numbers became unknown; I now can't connect to my mobile network as my phone doesn't detect my sim.
I've tried to fix this issue by flashing other roms as well as flashing various official firmwares downloaded from sammobile to no avail.
I remember having the same issue with my gs3 and fixed it by flashing cyanogenmod. I tried this as well but the phone wouldn't boot up after flashing the unofficial version.
Could someone please help me with fixing this as I've been trying to for 3 weeks now.
Device: s6 edge g925f (vodafone uk) 6.0.1
Click to expand...
Click to collapse
The phone originally for vodafone uk and you flashed the latest firmware on it?. I think nothing can be done except restoring the imei from backup manually.
Sent from my SM-G925F
Rosli59564 said:
The phone originally for vodafone uk and you flashed the latest firmware on it?. I think nothing can be done except restoring the imei from backup manually.
Click to expand...
Click to collapse
The phone was on version 6.0.1 and I flashed the same firmware versions. I deleted the backup of the original firmware unfortunately. So does this mean that nothing can be done to fix the phone?
aabojang said:
The phone was on version 6.0.1 and I flashed the same firmware versions. I deleted the backup of the original firmware unfortunately. So does this mean that nothing can be done to fix the phone?
Click to expand...
Click to collapse
Try reinitialize the phone using smart switch. Hopefully it could fix the broken imei. Flashing the correct firmware(odin/smart switch) sometimes helps to restore imei.
Sent from my SM-G925F
Rosli59564 said:
Try reinitialize the phone using smart switch. Hopefully it could fix the broken imei. Flashing the correct firmware(odin/smart switch) sometimes helps to restore imei.
Click to expand...
Click to collapse
Thanks I'll try that when I get home from work.

My SM-G955FD cannot connect to any network.

Hello guys!
I have a SM-G955FD. Bought it two months ago and was working perfectly fine till 2 days ago when all of sudden it cannot connect or register on a network. I had 2 sims in it and neither could connect to any network. Instead, it displays this on the status bar instead of the usual bars.
The sim cards work perfectly fine with other phones. The device detects both sim cards.
I have to checked to see if it's an imei error but it is present and it is not blacklisted either.
I factory reset it and it didn't fix it. I reflashed the firmware and it didn't work either.
Also, I cannot dial *#*#4636#*#* either. It says mobile network is unavailable.
Any suggestions?
Weird, did you get this working?
Can you get to the diagnostic menu?
*#0*#
the_scotsman said:
Weird, did you get this working?
Can you get to the diagnostic menu?
*#0*#
Click to expand...
Click to collapse
Not yet. Reflashed the firmware again with no results.
Yeah, I can to the menu. What should I do there?
Unknown imei status.
Hello,
This happened to me yesterday and yes I freaked out. It turns out in my case even after flashing other roms I was still having the same problem where sims were not being detected and imei was unknown status. My fix was reflashing baseband. I used latest baseband from the renovate ice website. Hope this may work for you.
JJalex said:
Hello,
This happened to me yesterday and yes I freaked out. It turns out in my case even after flashing other roms I was still having the same problem where sims were not being detected and imei was unknown status. My fix was reflashing baseband. I used latest baseband from the renovate ice website. Hope this may work for you.
Click to expand...
Click to collapse
Hi
I have also the same Problem. after flashing official rom and updating my galaxy to the september security patch, hardly i could unlock OEM. after instaling TWRP anf flashing A custom rom (CarHD CRI5) , I cant use my sim card anymore .it works in other phone good but not more in Galaxy s8+. I reflashed Official rom, then it worked again. but i want to use a custom rom.
Can u send th elink of baseband u used?
Thank you
newuser1396 said:
Hi
I have also the same Problem. after flashing official rom and updating my galaxy to the september security patch, hardly i could unlock OEM. after instaling TWRP anf flashing A custom rom (CarHD CRI5) , I cant use my sim card anymore .it works in other phone good but not more in Galaxy s8+. I reflashed Official rom, then it worked again. but i want to use a custom rom.
Can u send th elink of baseband u used?
Thank you
Click to expand...
Click to collapse
I am unable to post links.
Please visit Renovate Ice website, go to firmware and choose the 1st OPTION 'CRI5', download and flash via twrp.
Good luck.
I am having same problem on my G9554U1, have tried flashing official firmware latest and also last update multiple times but still no network, was fine before but don't know whats the problem now, if anyone can guide would be very thankful

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