Is there any way to do a hard reset with a broken LCD screen?
I accidentally dropped my phone on it's side and the LCD cracked in three places. It is completely black now. I got the device replaced via warranty and I have to ship this one back, but I want to do a hard reset to erase all my information. Are there any procedures involving a PC that would allow me to do a factory reset?
Any input would be greatly appreciated..
Thank you,
Chris
vr6tuner said:
Is there any way to do a hard reset with a broken LCD screen?
I accidentally dropped my phone on it's side and the LCD cracked in three places. It is completely black now. I got the device replaced via warranty and I have to ship this one back, but I want to do a hard reset to erase all my information. Are there any procedures involving a PC that would allow me to do a factory reset?
Any input would be greatly appreciated..
Thank you,
Chris
Click to expand...
Click to collapse
IMO the easiest way is to turn off the phone completely (pushing all 4 HW buttons), then turn it on by pressing POWER + Home + VOL Down.
This will get you into ODIN mode and with the ODIN tool you can reflash the factory firmware (and use the NAND Erase All option).
But for this you need to know what is your firmware, because flashing an incorrect will fail and also your phone will not boot.
If your phone is broken and you want to erase all the data from your phone then Use Android Device manager. It will allows you to erase all the content in your phone remotely.
First of all goto Android Device Manager Website.
Now you have to Enter your Gmail Account credentials that you used on your phone.
Next thing you'll see an option to remotely erase all the data present in your Phone
Best of luck.
Related
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Hard Reset with physical buttons
rsamson said:
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Click to expand...
Click to collapse
I need the same advice
See enclosed page from Incite manual.
Lg incite hard reset
To perform a hard reset
• A Hard Reset should only be performed after all other trouble shooting options have been exhausted.
After a hard reset, the device is restored to its default settings - the way it was when you first
purchased it and turned it on. Any programs you installed, data you entered, and settings you
customized on your device will be lost.
1. Power the device ON
2. Tap Start > Settings > System tab > Clear Storage.
3. Enter 1234 for the password twice.
4. Press Enter.
5. Select what to reset.
You have to enter your password and confirm again for hard reset. However when you forget your
password, the only way to hard reset the device is via the hard key sequence.
1. Power the device OFF.
2. Press and hold the following hard keys in sequence.
left side - down rocker button - right side camera button - front right phone button
Keep pressing keys until your LCD screen turns on.
Align screen will appear if you success hard key reset.
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
dwny said:
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
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Click to collapse
Fail. Any other ideas?
Used it today, worked fine.
Works...
brogrimm said:
Fail. Any other ideas?
Click to expand...
Click to collapse
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
i am also unable to perfor m a hard reset doing the key sequence..please help!!
Another solution
If you followed the steps above and the phone is still not hard resetting, you can try to enter Emergency Download mode and update the ROM. My phone would not hard reset and just kept getting stuck at the AT&T logo screen. I downloaded the V10X ROM update from the LG website and followed the instructions contained in the update. After the update, the phone works perfectly.
chappatti said:
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
Click to expand...
Click to collapse
and until green right goes off. (while WM green screen on)
The process works without flaw unless you are not properly holding the buttons or for the right amount of time. I have posted the directions in a tutorial and you are welcome to take a look, try it and I am sure if you follow it, it will work for you.
1. Resetting Device
2. Flashing Original ROM
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
niindark said:
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
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Click to collapse
i am in the same situation. how do you get the incite in emergency download mode?
ditto
josefcrist said:
i am in the same situation. how do you get the incite in emergency download mode?
Click to expand...
Click to collapse
me to, just got mine yesterday
good evening, I have a tablet Eqqus 7EQ-001 and I forgot the unlock key, the worst of it, is that not asking my google account to unlock it .. I've been looking everywhere and bring it into recovery mode to do a factory reset, and after fighting with it for two days to achieve combiacion get buttons to enter recovery mode, but worst case is that a any time in recovery mode lowers the cursor button to make the selection .. really is frustrating someone will have some idea how to make the factory reset?
I forgot .. I also made the attempt with the ADB and the commands to unlock the parotes but still nothing ...
just stays in recovery screen and no button works, to select the factory reset, also try touching the screen, but does not work
My girlfriend dropped her phone yesterday and despite that it's encased in a bulky Ballistics case it appears that the power button is broken now. When I plug the phone into my laptop using her USB cable the phone automatically boots up the Google screen with the lock icon, vibrates and then shuts off and reboots again resulting in a boot loop. Unfortunately she's out of warranty. She opened the phone and the iron nub of the power button appears to be unmovable. She also tried going into recovery, but the phone continues to reboot.
Is there any way we can fix this? I read that some people can get theirs repaired at a repair shop, but I'm not sure how viable that is in Canada. Please advise.
Getting the power button fixed isn't too expensive. Hopefully that's all you need. ?
whyareallusernamestaken said:
My girlfriend dropped her phone yesterday and despite that it's encased in a bulky Ballistics case it appears that the power button is broken now. When I plug the phone into my laptop using her USB cable the phone automatically boots up the Google screen with the lock icon, vibrates and then shuts off and reboots again resulting in a boot loop. Unfortunately she's out of warranty. She opened the phone and the iron nub of the power button appears to be unmovable. She also tried going into recovery, but the phone continues to reboot.
Is there any way we can fix this? I read that some people can get theirs repaired at a repair shop, but I'm not sure how viable that is in Canada. Please advise.
Click to expand...
Click to collapse
I have had this issue for the past 4 days. After many attempts of trying to bang the phone a lil onto my hand (for where the power button is located at), sometimes the phone will boot fine, for as long as you do not click the power button again it won't act up.
(I am pretty sure I didn't drop my phone when I was napping in the car, it just started out of nowhere after I have been using lollipop 5.0 with franco kernel for like 2 months without any problem).
Same sypmtoms, bootloop (looked like the power button defective / boot IC on mobo defective), can't even stay on recovery/bootloader screen/system for longer than 5 sec.
Try these :
- spam click power button, until it is able to boot into system, you will have to keep clicking, for every click you either screen on/off you will realize Power Off options may pop up, it looks like the power button has been holded for few sec to trigger the power off, but all you do was spamming the click to keep the button active, you have to click until you feel that certain point the power off doesn't pop up, then stop clicking ( remember never to touch that power button again for NOW), if after a few sec of using the phone and it doesn't force shut down (result from power button defective where it sense its being clicked and hold for like 8-15 sec). Then you are good to carry on whatever I am to tell here.
- go to about phone, click the build number for 5-10 times until you get the unlocked developer mode
- back, click on developer options, enable usb debugging mode (this will pop another message asking you if you want the device to memorise your pc's mac address) that way it is synced with your pc.
- before you proceed with any other thing, go to playstore, download power button to volume button, enable volume power, check start volume power on bootup, check screen off. This will help you greatly for not touching the power button to unlock the screen when you are working on your pc.
- if you have all the correct nexus usb driver installed onto your pc, you need to get Minimal ADB and Fastboot installed onto pc. After installing, run Minimal adb and fastboot, a command prompt windows will pop out and is automatically redirected to the minimal adb folder. key in this command
"adb devices" to see if it detects your device or not. There should be at least a device listed if you have the usb driver installed correctly
- now you can make use of adb commands to reboot into bootloader/recovery to do any flashing of system, backup all your data that you needed to PC. Download official 5.0.1 nexus 5 image and extract it into the Minimal ADB folder.
- is your bootloader unlocked? if not do adb reboot-bootloader
- fastboot oem unlock (this will wipe all your data on the phone)
- fastboot reboot after the wipe is done
After that you can actually carry on with flashing back to stock images. Look at this link http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 for flashing to stock factory image.
I am not sure which step has actually solved my problem, because on my first flashing of factory image, booting into system as a brand new device (no extra softwares, yet to recover any of my data). the problem persists as long as I clicked on power button once, it'll act up again random power off and bootloop.
I actually was on a follow-up cases with google play support team from Aus as my device was bought from Aus. After the last step of factory image setting, doesn't help, I intended to ship it back for RMA as my device is still under warranty and I suspected it was the hardware issues from power button too. They will send me another refurbished device. After ending the call, they sent me link to proceed with warranty claims where I need to fill in several forms and ship the device back to them.
I decided to give it one more try, due to my phone was previously unlocked, rooted, changed to franco kernel.
By restoring to stock images made my device unroot, I was afraid of google will accuse me for unlocking bootloader voided the warranty and not willing to replace another unit for me. I locked back the bootloader, then I remembered in bootloader, fastboot oem device-info shows that a record of a phone if it has been unlocked, it will show Tampered status as True, google probably can use that to track if a device has been unlocked before. So I unlocked my bootloader again (which causing another wipe for whatever data is in the device).
So I looked up on google again and found source for changing that tampered status to False in addition to locking the bootloader again, but to change that tampered status, I need to use TWRP to run the scripted zip file, so I used fastboot boot path (it is stated in the link I gave you above) to boot into TWRP images temporarily from my desktop and ran the zip file, I always practice wiping data, cache and everything before I boot the device back into a brand new factory image.
So I went to wipe dalvik cache. Rebooted the system - it was running the Optimizing x numbers of Applications.
Upon finished with that. I was surprised that, after a few clicks of power button, the random power off issues is no longer there. I even test clicking on the power button for entire day. The symptom isn't coming back. So I emailed google play support team to cancel my warranty ticket and close the case for now.
Should there be any problem again I will probably then claim the warranty for replacement.
Its been more than 24 hours now that I am using the device without any problem of random power off and on or stuck in bootloop due to power button defective.
I suspect it is either the 5.01/5.0 lollipop with ART that is causing something wrong with the boot IC / power button defective in a long run.
Or maybe it was some settings I have changed in franco kernel ? but it was running fine for 2 months which made me doubt that it is franco kernel
Or it could be some of the apps I used to tweak my phone settings - LLama and tactile player (which I have set something condition and actions for power button) but I doubt it is caused by these either.
I will observe and see if the problem comes back after some time of using the 5.0.1 stock image now.
Oh I am also back to using franco kernel, unlocked bootloader and rooted again. Haha...
Hopefully you are able to solve the problem by trying some factory reset method + wiping cache, partition and dalvik.
If not, you probably may have the hardware issues, I have seen some other forum/websites with n5 users upon replacing the mobo, no longer encounter such problem.
Regards,
Kean
Thanks for the replies. My girlfriend was able to get the power button repaired for $80 and replaced the external button for $7 + tax, she paid $98. At least it's cheaper than a new phone.
My brother recently moved out and he left me with his old phone, a Pixel 2. I would like to factory wipe it in order to sell it, but the screen is completely broken. It still boots up and works fine, but the screen shows no output and tapping doesn't register. Is there a way to wipe the phone via fastboot? The bootloader is locked, phone is unrooted, etc.
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
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Click to collapse
The only issue with that is that I have no clue if it actually worked. I can check if the device is in fastboot to get the ball rolling, but after that there is no haptic feedback or anything to let me know it is wiped. Thanks for your input though. I tried doing it but I'm not sure if it actually did anything
ice711 said:
I would suggest going into recovery and doing a factory reset. You only need the volume and power keys. You said there's no output on the screen, so you would have to watch a YouTube video and count the number of times to press the corresponding keys. Hope that helps
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Click to collapse
I'm pretty sure I was able to wipe it using this method - the phone now shows up as an empty storage device and adb devices no longer shows any devices. The fingerprint sensor (its how i've been trying to find what state the phone is in) also has no feedback when touched now. Thanks for the solution my friend!
Hi all
My missus dropped her old s7+ edge years ago now and while the screen isnt cracked or anything whatever she did it just caught it at the wrong angle or something. The screen kinda works but its all messed up with very faint boot logos and stuff - I cant really see the android recovery comming up so cant select wipe/factory reset for example
Anyway its never been able to boot since. I was going to throw it out as not worth repairing. But Ive just connected to windows and the device is showing up in Device Manager
Just wondering if there was some kind of windows app to wipe the phone or something
Or am I best putting a hammer to it?
Thanks
kiteboy said:
Hi all
My missus dropped her old s7+ edge years ago now and while the screen isnt cracked or anything whatever she did it just caught it at the wrong angle or something. The screen kinda works but its all messed up with very faint boot logos and stuff - I cant really see the android recovery comming up so cant select wipe/factory reset for example
Anyway its never been able to boot since. I was going to throw it out as not worth repairing. But Ive just connected to windows and the device is showing up in Device Manager
Just wondering if there was some kind of windows app to wipe the phone or something
Or am I best putting a hammer to it?
Thanks
Click to expand...
Click to collapse
If USB debugging wasn't enabled in the device's system settings and if you can't unlock the lock screen, you won't be able to use a PC to wipe the device.
If you can find a screenshot of what the stock recovery screen looks like on your specific model number of S7+ edge, you can use the screenshot to see the order of the options in your stock recovery and count how far down the list the factory reset option is. Boot into your stock recovery, you may not see it but it is probably still booting into it, then you can use the volume up/down button to go up or down the list. If factory reset is the second option, in your screenshot, press volume down once to select it then press the power button to initiate the wipe, if factory reset is the 3rd option, press volume down twice then press power, if it is 4th on the list, press volume down three times then press power, and so on. If you find the correct screenshot to guide you and if you use the buttons to correctly select the factory reset option this should wipe your device whether you can see what is going on or not.
Or
If you can boot into download mode, you can flash the newest version of your stock firmware for your specific model number of S7+ Edge, there should be two CSC files in your firmware, when you flash the firmware files, use the CSC file that does not have Home in its name, it will wipe the device when you flash it, if you use the Home CSC, it will not wipe the device.