Spen not working. - Sprint Samsung Galaxy Note5

I dropped my spen on the floor no visible damage and it now doesn't fully work. The screen still detects the pointer but I can't write or select anything. The side button doesn't work.
Before anyone asks, no I didn't insert the spen into the phone backwards.
Has this happened to anyone or know how to fix the spen?
I looked for replacement spens on Amazon and it was like $40.

I never dropped my phone and my S Pen or phone also stopped working. I would have to remove the pen twice for the air commands to show. Sprint's replaced my phone twice.
Sent from my SAMSUNG-SM-T707A using XDA Premium HD app

Yeah Sprint wouldn't replace my device or the spen. I have TEP and the Sprint repair store said it won't cover it. One Sprint store said they would just give me a replacement pen if they had a device that was returned but they didn't have any.
I bought one from eBay for $18.

Related

[Q] Replacement Digitizer Problem

So I finally replaced my cracked screen and I've been having issues with my new digitizer. It's one of the LG digitizers, not the ones that say T-Mobile at the top. When you touch the extreme left side of the screen, it acts like you're touching the extreme right side of the screen at the same time. It's very weird - when I try to capitalize, it also backspaces, and my a's all have l's after them - stuff like that. It's like that all the way from the top of the screen to the bottom.
I got in there and cleaned a couple of specks of dust that I had accidentally left between the digitizer and LCD screen and it didn't seem to help. I used compressed air to clean the contact where the digitizer ribbon cable connects to the motherboard and tried to get the ribbon cable itself to sit under the motherboard nice and straight (I had a little trouble with it the first time and it could have been crooked, I guess, but I'm not sure if that would even matter.) I've also tried soft reboots, removing the battery, full wipes, and even have experimented with a few different ROMs. Acts exactly the same.
What do you guys think? Do I have a bad digitizer or is there something else I could try to get it to work properly? Thanks!
I buy broken phones of Craigslist and fix them. I have put digitizers on 4 g2x as of yet never had that problem. I'd make sure the connections were nice clean and seated correctly. I see you've done that so my conclusion is that you have a faulty unit. Run a calibration app and see if that helps
Sent from my LG-P999 using Tapatalk 2
I had bought a digitizer with the LG logo on it and it was not as senseative to the touch and as well when touching the left or right sides of it where off a little. I used the ones with the T Moble logo and all works like new.
Sent from my LG-P999 using xda premium
Different digitizer replacement issue
Stopfakn said:
I buy broken phones of Craigslist and fix them. I have put digitizers on 4 g2x as of yet never had that problem. I'd make sure the connections were nice clean and seated correctly. I see you've done that so my conclusion is that you have a faulty unit. Run a calibration app and see if that helps
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
Hi, my screen cracked, so I got a replacement digitizer and installed it. When I reassembled the phone, it worked fine, except the buttons at the bottom (home, back, etc.) and the bottom 15% of the touch screen do not register. The rest of the touch screen works fine.
Do you know if that part is connected differently from the rest of the phone? Or any other reason it might be broken.
This may be dumb on my part, but my package didn't come with adhesive, so I used superglue. Could that be messing up the sensor somewhere? Or is it not likely that?
Any thoughts/comments would be greatly appreciated.
You probably got some glue in the wrong place. I used 3M double sided adhesive, that way I could be exact with the placement
Sent from my LG-P999 using xda premium
Superglue + Electronics = BAD!
Sent from my LG-P999 using xda app-developers app
justjackyl said:
Superglue + Electronics = BAD!
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Hah what he said.
You should never use glue of any sort on electronics. If the manufacturers don't do it, then you surely shouldn't.

[Q] Screen Replacement (Difficulty?)

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.
Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.
Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck
You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app
Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.
I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app
I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.

[q] heeeeeelp!!!!!!!!!!!!!!!!!!!!!!!!

Ok so today i dropped my samsung infuse flat on the screen, when i picked it up it was cracked on the inside of the glass. Now when i tried to turn the screen on it wouldnt but the soft keys would, i could receive calls and my alarm rings, basically my phone works but the screen doesnt, also the whole right side is unresponsive only the left side works. Also when i plugged it in to hdmi view so it could hook up to my tv it worked and my phone screen was up on the tv i could see everything, but my phone screen was still black. So any ideas to fix it, or how much would it take to fix, or could i fix it myself.
Thank you,
REEVOLUTION
I tried to fix the same issue the screen was kinda expensive ( I got it from eBay) and installing it was a serious chore, its harder than I expected but there are YouTube videos that show how in the end it might be cheaper to buy a used infuse from eBay
Sent from my SGH-I997 using xda app-developers app
You should search for your issue. This has been covered numerous times. You'll find where to buy, how to fix or where to send your phone.
sent from outer space.

Issue with replacement LCD and Screen

I ordered a replacement LCD assembly with frame off eBay http://pages.ebay.com/link/?nav=item.view&id=190964828803&alt=web
I installed it last night. The screen looks great and mostly works error free... Except where the bottom where the nav bars sit. When I press any of those buttons other press points show up on the screen. (Ie. Press back button and the Hangouts icon lights up also as if they were both pressed at the same time) and opens Hangouts. Press the home button and it presses whatever is in the center of the screen.
Anyone had this happen with a new screen? Is it a bad screen or a bad install?
I emailed he seller and they seemed quite surprised that it isn't 100% functional. They asked me to do a hard reboot and check for broken connectors. Might just pull it back off and get a replacement or a refund.
Sent from my SGH-I747M using XDA Free mobile app
Most likely something to do with the digitizer
ふかつどう
Lethargy said:
Most likely something to do with the digitizer
ふかつどう
Click to expand...
Click to collapse
That's the thought I had. Guess I'll have to pull it and ship it back.
Sent from my SGH-I747M using XDA Free mobile app
Shipping it back. Anyone have a more reliable source for a lcd and frame. I bought the phone second hand so getting it done through Google is out of the question lol.
Sent from my SGH-I747M using XDA Free mobile app
KorGuy123 said:
Shipping it back. Anyone have a more reliable source for a lcd and frame. I bought the phone second hand so getting it done through Google is out of the question lol.
Sent from my SGH-I747M using XDA Free mobile app
Click to expand...
Click to collapse
Did you try LG directly? I've heard of it not being too expensive and you will have peace of mind that it gets done right.
Sent from my Nexus 5 using XDA Free mobile app
I found a reputable company locally that can fix it.
Took it in, was told to come back in an hour.
An hour went by and he tells me that the phone is missing the frame (bracket) that holds the ear piece speaker in place..........
The frame I had shipped back had the ear piece fit fine, the original broken glass that I told him I wanted back the ear piece fit fine...
I don't know if I'm missing a piece but he showed me the new frame and there seems to be something missing from his that was on the others.
This N5 is becoming a nightmare.
The part circled in red is supposedly the "bracket" he needs to re-install the ear piece. Yet every frame I see online has one included.
I told him to save my broken glass and I'll deal with it later. (either just use a small adhesive or pull it off the original glass and frame)
Any ideas? This is getting dumb.
Annnnnd to top it all off, he just called, the screen that they had didn't work, has to order another one. It'll be in Monday, with my work schedule I can't pick it up now until Saturday.

Screen already cracked :(

Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!
markanthonyjohn said:
Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!
Click to expand...
Click to collapse
Did you have a screen protector on it?
Sent from my SM-N910V using XDA Free mobile app
Android_Fr3ak said:
Did you have a screen protector on it?
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Unfortunately, no. I have never used them before and never needed to (I have dropped phones before and never had any issues with the screen). I guess I will be using them going forward if I get another Note.....
I've seen plenty of phones that had cracked screens worth screen protectors. Personally, I don't think they prevent screen cracks at all... Scratches, yes, cracks, no.
I'd call samsung and find out what your options are. Obviously you're going to pay some money if its not covered under insurance, but with a 800$ phone, it would be worth paying to get fixed in my opinion. Around where I live there are places in the mall that would repair broken screens, but given how new this phone is it may be difficult to find a place like that with a high quality repair.
I haven't received my case in the mail yet, but the phone feels so damn nice it's a shame to have to cover it up.
Honestly if this is your first time in 15 years of owning phones to have a cracked screen, I'd say thats a fantastic record and you shouldn't feel too bad. Everyone has had a cracked screen at one point or another. Just get it repaired. There is no way you'd want to go on using the phone for a year or longer with a cracked screen, given how nice this phone is.
My suggestion for a case is to get one of the ones that wrap all the way around the phone with the front cover flip. They are not as convenient obviously, but in my opinion they are the ONLY cases that offer real screen protection. Back-only cases or even plastic/glass covers over the screen are simply not shock resistant enough if the screen manages to hit the ground first. Even back-only cases with raised bezels around the screen won't do you any good if the screen lands on an uneven surface (like rough pavement) because all it takes is one rock near the middle of the screen to destroy it after a drop.
Have samsung repair it if possible, and stick to a flip case for protection all the way around the phone, including the screen. I've had a lot of phones get cracks,scratches or dents ever since I moved to touch screen phones, and the only one I managed to keep for over a year without any damage was my HTC ONE MAX with one of the flip style cases like I mentioned. They can be a little bit of a pain to get use to at first, especially when wanting to take pictures with the camera, but the added protection over the screen is worth it in the long run in my opinion. That or invest in insurance, because this phone has glass all over it and is basically guaranteed to get some damage/cracks if it's ever dropped.
markanthonyjohn said:
Hasn't even been 2 weeks and the screen cracked. I have had an Incipio Dual Pro case on it since I got the phone. Today I dropped it literally 2 feet from the ground and it wasn't a hard fall and the screen cracked. I am beyond disappointed. In 15 years of phones I have never cracked a screen. Anyone have any ideas? Is it possible to replace a screen on this? Thanks in advance!
Click to expand...
Click to collapse
High on android guy on YouTube he does videos on how to replace screens yourself much cheaper. Look him up may be an option.
Sent from my SM-N900V using XDA Free mobile app
His name is max lee high on android is his website ect. He is very good at taking apart phones putting them together. Good luck.
Sent from my SM-N900V using XDA Free mobile app
Of course you can. There are many video guides on YouTube. For samsung galaxy note 5 screen replacement part you can check at www.hcqs.com.cn.
So did you get the cracked screen fixed? Was it only the glass or the whole screen which needed fixing?
Sent from my SM-G928F using Tapatalk
Dang, sorry to hear that. Hopefully you can find a suitable solution
Repairing your own phone can be about more than just the money!
Repairing your own phone can be about more than just the money!
I dropped my phone and cracked the screen. I sent it to Samsung for repair. When I got it back, a week later, the left side of the home button was failing to work about 10-25% of the time. I sent it back to Samsung and the replaced the screen/LCD once again. They sent it back to via UPS on the 11-17-2015. Then it was into the New Orleans terminal on 11-18-2015 and scheduled for delivery on Thursday th 19th. It wasn't delivered. I contact UPS on Friday the 20th and was told to contact the Shipper (Samsung). I contacted Samsung and was told they would file a claim with UPS and would have the issue resolved within 8 days!! I asked the service rep why in the world would they not just go ahead and supply me with another phone? He said their protocol required them to file the claim with UPS and they wait for the UPS investigation into the missing package to be completed. I asked him had he ever heard of an investigation into a missing phone shipment result in the phone being found. He absolutely would not answer that question!!
I really, really wish I would have replaced the screen myself now!!!!! At this point I've been without my NEW Note 5 for 7days - first repair, 7 more day's - second repair and 4 days, and counting, lost/stolen during shipment. Luckily I did not sell my Note 3 after purchasing the Note 5.
Lesson learned.
the same thing happened to me yesterday. my note 5 is just 3 weeks old and it fell just about a foot above the ground; the fall wasn't that hard. i thought it wont damage the phone but when i checked, the display got this curvy like lines so i restarted the phone but the same still appeared. i checked the other parts like the camera, the sensors etc and they were all working. so i turned the phone off. after a few mins, i needed to use the internet so i turned my phone back on. i noticed a purple color developed on the top left part of the screen so i turned the screen off. after 30 mins, the purple color had already spread on different parts of the screen. now, the entire screen is covered with this purple color. i know the damage is with the LCD but its kinda weird because the screen didn't get any cracks neither were there any dents on the phone which means that the fall was not that hard. my s3 suffered worse falls and it is still alive and kicking. note 5 is for sure a very fragile phone.
Note 5 isn't any more fragile than any other phone - you just had bad luck.
For example, I've dropped my note 5 once with no case, and 2x with a thin tpu case from 4 feet to a tile floor each time and no damage.
It is purely luck on how it lands.
Sent from my XT1585 using Tapatalk
i cracked my note 5 screen it was fully charged after a week it runned out off charge when i try charging it doesnt notify if its charging. my question is is it because of the screen of has the charging port also been affected

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