Nexus 5 WIFI issue - Nexus 5 Q&A, Help & Troubleshooting

Hello everyone,
I recently encountered an issue with my Nexus 5 that has been driving me crazy for the past couple days.
So basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network? If there is a fix to this, please let me know ASAP! :crying:

'forget' your wifi network and put in the password again; should fix it.

Do other devices still connect to the same WiFi network?
Rebooted the router?
As above, also forget the network and re-enter the password.
For completeness, test the Nexus on different WiFi networks as well.
Very last resort should be factory reset if you can't get it to connect. If it doesn't connect on fully stock unmodified software, then you have a hardware problem.

Related

Atrix 2 known wifi problems?

I have an Atrix 2. It has been replaced twice by AT&T due to this problem. I have factory reset each phone and tried every battery mode, data saver, sleep policy and wifi channel.
The problem:
The wifi turns off by itself! not sleep, off! As in the checked box is unchecked. The phone does it during use and when not being used. The timing between instances is random. The wifi sometimes stays on for hours. Other times it wont last five minutes. I have 4 other wifi devices connected by wifi to my secured router.
Note: I travel across the country for work and the problem occurs at airports, hotels, mcdonalds, ect.
I have called Motorola and their only option is to send it to the with no replacement. I could use some help. I have been searching online and others with this problem dont persist, they simply state that unsecuring their router fixed the problem. That is not an option for me as the routers are not mine.
Any input will be greatly appreciated.
Hi, I recently noticed this problem started after I installed the ATT Smart Wi-FI app. Mine will connect then turn off, wait a second turn back on then I get the WIFI networks avail message and I check it and it's not connecting to the network til I tell it too then it will stay connected all day.
I"ve had my atrix 2 for about a little over a month. It's doing the same thing. Wifi will randomly shut off. I have to go into the settings to turn it back on. It will work fine for a little while then just shuts off again. Does anyone know if this seems to be hardware or software related. I've tried different apps and WiFi sleep settings to no avail. I really like the atrix but this is kind of annoying.
I have the same issue also, except I have top reboot my phone for wifi to work again.
Sent from my MB865 using XDA App
i have the same problem, it's not my wifi connection, but the actual wifi setting turns off whenever i turn off my screen and yes, i've set the wifi sleep policy to "never", so that's not the problem. i've also tried "never when plugged in" and "when screen turns off" and i still get the same problem. i was thinking about going to at&t and asking them about it but decided to come here first.
(a white iphone 4 is looking better and better ) can anyone help?
I had this problem but after I disabled the power saver option under battery and data (set it back to performance) it went away and Wi-Fi works perfect.
Tried different battery saver settings as well, nothing changed.
Sent from my MB865 using XDA App

My WiFi Problem

I tried to resolve this problem for quite a while without success . I connect to a WiFi without problems by pressing radio button or through settings. Also I can disconnect without problems. But there is this thing: I am connected at my home lets say on WiFi and I go without turning off my WIFI to another place lets say work, and my phone won't connect to that WIFI automatically (radio button for WiFi is turned on). So I need to turn the button off and turn it on again and then it will connect, or I just go to settings for WiFi and it will start scanning and connect to WiFi immediately.
More about this behavior: if I am connected to WiFi and go out of range and then in a range of another spot lets say in 10-20 minutes my phone will connect automatically. If its longer period maybe 20 minutes or more it wont connect automatically when I get into range. Also I dont think that has something to do with phone getting to deep sleep, because this morning I was walking to my home and listening music all the time and when I got home my phone didnt connect automatically. Nothing. It just seems it stops scanning, also when this happens I am not notified about open networks when I get in range.
My WiFi setting is always set on always connected and this happens even when I flash new stock ROM. While ago when I flashed version 2.3.4 this wasnt a problem, now even when I flash that one I have this same problem. I also tried few different stock ROMS without success.
I know this is not a big deal but it is irritating and I would like to fix this, so please help
Check your wifi sleep policy.
Press menu in wifi settings and set it to 'never'
Check your wifi sleep policy.
Press menu in wifi settings and set it to 'never'
Click to expand...
Click to collapse
Wifi sleep policy is set that way already

38R Wi-fi connection issue

Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
jkentj said:
Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
Click to expand...
Click to collapse
I've had this issue on CM, except it'd work when I manually connected back to the wifi - I believe it's an issue when the phone goes to sleep it's failing to resume wifi connections.
The only thing I could suggest is try downgrading back down, or doing a clean re-install, and reporting this issue on CM's jira, so they can fix it.
https://jira.cyanogenmod.org/
I'm on OMNI now, so I can't really help you out, but do try unticking that 'wifi optimization' option, or perhaps using a tasker profile to turn off and on wifi whenever the screen display turns off and on respectively (at the trade off of loosing connection, so you won't be able to download stuff while the phone's off).
i have the same problem..

Nexus 5 WiFi Crashing Phone

Hi all. I have a weird issue that after Googling it doesn't seem anyone else has had.
The issue started earlier today, in the morning. I was using my phone on the WiFi and it was working phone, then my phone crashed, restarted itself.
I noticed it wasn't connected to the WiFi, went to the WiFi settings and where it usually says the list of networks it said "Turning on WiFi" and the slider at the top was greyed out so I couldn't turn it off.
I tried airplane mode and that didn't help. But the phone was working fine on my mobile data so restarted.
Now the weirder part starts. I basically have an issue where, if I turn on the WiFi, my phone crashes, or doesn't act like it's turning the WiFi on.
Even going Settings and then pressing on the WiFi option freezes the phone.
The problem started when I was still using 4.4.4 however since the problem developed I've used my mobile data to download the updates and now have 5.1.1 I think.
The problem persists even after updating to the most recent version and doing a factory restore. The phone is currently completely stock with nothing downloaded on to it. All I did is go through the first time setup for the device.
The WiFi currently is off, and the phone is working however it won't connect to my data, it has the signal bars and then an ! instead of a 4G icon.
If I try to turn the WiFi on it crashes the phone.
The phone is still under warranty so I plan on contacting LG on Monday however it's currently 3:34 AM on a Sunday so I have a day until I can call them and was hoping for a solution in that time.
Thanks in advance. I have the phone to hand so anything you want me to test I'm able to.
There is some information I didn't type as I don't know what is important was trying to avoid a wall of text so if you have any more questions I'll answer I best I can.
Thanks for reading, I hope you can help!

WIFI got crazy

Hi all,
For the past few days, my Galaxy s6 WIFI got crazy.
When I switch it on, it scan for networks, find some and the network it knows and connect to it.
but than, it keep scanning all the time.
meaning, all other networks are gone and I can see only the network that it connected to, after 2-3 sec it start to scan again while still connected.
showing 2-3 networks around, and than stop scanning and all of the networks are gone again (except the one it connected to), and after 2-3 sec, all over again.
In addition, if I try to switch it off, it looks like I can't - it keeps start and stop scanning all the time in a loop. like on and off, on and off - and in addition its killing my battery.
The only thing I managed to do is, when I clicked to switch it off, a sec before it got crazy there was a line there so I clicked on it and turned off the option of
letting apps to search for WIFI automatically.
This solve the switch off and on issue - so when I switch to off, its stays off.
I don't know how to get back to this screen (of letting or not to apps to search for WIFI) tough.
The first problem that it keeps scanning when on even if connected to a network - still can't find a solution for it.
I found someone with the same issue on a local forum, he did a factory reset and couldn't located the problem.
Can someone advise?
Thanks.

Categories

Resources