[Completed] Polatab elite q10 need to completely format it and reinstall kitkat - XDA Assist

hello ,
i am hoping for some help . i have very little android experience and knowledge , but here is the info and problem i have on my mums tablet .
tablet is normally only used by her for emails and net surfing and has standard install and set up as it came out of the box . running android kitkat .
8 yr old grandson downloaded some free games and an app to run them ( i wasn't present for this so have no info on what he did or didn't do) , the next time the tablet was turned on a load of porn app icons had appeared on the home screen and the web browsers have been hijacked by rstep.xbkptek.com , and pop ups keep appearing with some zombie cartoon strip on them or bubble games , which then turn to porn . I have run malware removers and done a factory reset , but the web hijacker is still there and the trojan is still in the system apps (system/app/rstech_teni)
, it won't let me uninstall or disable it . someone suggested i look for the device on these forums to do a team win recovery and sidled the os back on . i have searched for the device and it isn't listed here , does anyone know how I can recover this device ?

XDA Visitor said:
hello ,
i am hoping for some help . i have very little android experience and knowledge , but here is the info and problem i have on my mums tablet .
tablet is normally only used by her for emails and net surfing and has standard install and set up as it came out of the box . running android kitkat .
8 yr old grandson downloaded some free games and an app to run them ( i wasn't present for this so have no info on what he did or didn't do) , the next time the tablet was turned on a load of porn app icons had appeared on the home screen and the web browsers have been hijacked by rstep.xbkptek.com , and pop ups keep appearing with some zombie cartoon strip on them or bubble games , which then turn to porn . I have run malware removers and done a factory reset , but the web hijacker is still there and the trojan is still in the system apps (system/app/rstech_teni)
, it won't let me uninstall or disable it . someone suggested i look for the device on these forums to do a team win recovery and sidled the os back on . i have searched for the device and it isn't listed here , does anyone know how I can recover this device ?
Click to expand...
Click to collapse
Hello, and thank you for using XDA Assist!
It's possible the tablet got rooted with one of the apps, and the malicious app got moved to the system partition to be persistent. Or it could be, as a factory reset does not remove all files on the userdata partition, the malicious app(s) keep getting leveraged.
For the latter, it's just a situation of wiping everything on the userdata partition, and then doing a factory reset for safe measure. Can do that with connecting the device to a PC, using mass storage or MTP, and then going on a delete frenzy. You may need to force close some apps first though.
If it's the former, you will need a recovery image. This could be attained by contacting the manufacturer, and then flashing it the method they determine (as the method is different by OEM). There is another option if it is rooted, but it is risky if you don't know which app files are safe and which are not.
At any rate, please go ahead and create an XDA account, so you can post in other forums. You can try posting in the > General discussion > Questions and Answers > [HELP THREAD] Ask ANY Question. Noob Friendly thread. Anyone with general knowledge of all devices should be able to pick this one up for you.
Hope this helps, and good luck!

thank you , i have tried the latter 5 times and still have the problem trojan , so have contacted the manufacturer as suggested . I will create an account once i receive a reply

Good luck! Per RC request, this thread has been closed.

Related

Newbie with my o2 xda II, how it work ?

Hello,
I am a Newbie in both o2 xda II and pocket pc ...
I just would like some links on technicals documentation
on those devices:
How it work ?
Is there a boot process ?
what is a hard reset ?
what is the rom, is there some windows inside ?
I don't search for documentation on how to use my pocket pc,
I really search how it work:
I would like to install linux on this device for exemple, but I am would like to know if I can go back on the windows system after.
I am not afraid to lose my configuration or my personal data on this device. But they don't give me a re-install software for windows, so if I install linux, how I can swich back ?
As I said, I am a Newbie on those device, and so, I see the device as a computer and I know this is wrong,
Can you help me or give me some links ?
Thank you in advance for help
Guillaume
"How it work ? "
now there is a question left pretty open
it would be like saying how does a pc works
"Is there a boot process ? "
well first time you start it yes and if you do a reset
"what is a hard reset ? "
it's clearing the memory == everything in ram not rom
"what is the rom, is there some windows inside ?"
rom is read only memory, when you get the device there is a version of windows in the rom
" would like to install linux on this device for exemple, but I am would like to know if I can go back on the windows system after."
there is a linux which will install on the xda but i doubt that it's fully functional and pretty much for developers who like to mess around
not even sure if it got a working phone part
"I am not afraid to lose my configuration or my personal data on this device. But they don't give me a re-install software for windows, so if I install linux, how I can swich back ?"
i would asume that you could reflash your device so it would be windows once more unless something broke or got soo corrupted then you had to JTAG it back to health
if you dont feel you know much about these devices i would advice you leave it as it is or get somebody else to help you or learn a lot first
because otherwise you could end up with a dead device[/quote]
here is some reading
http://wiki.xda-developers.com/wiki/HimalayaHardware

[Q] help with android 2.2.1 spice mi270 phone....

i recently bought spice mi 270 android phone. it is dual sim ,200mhz cpu, 190mb ram, 271mb rom phone. it comes preloaded with lots of crapware. so i downloaded appdelete application from android market to delete those. at first i rooted the phone with z4root which i got from xda forum. then i start deleting the crapwares. but in mean while i also deleted some systeem apps like launcher , keyboard. i use launcher pro and multiling keyboard so i thought these two were useless. everthing going fine untill today when i factory reset my phone to wipe out other apps and to get clean os. there now phone starts but remain on android setup screen asking for account info then closes itself with force close and there is only blank sceen comes with time and battry bar at the top. as i suspect restoration of launcher and keybord mostly retore phone back to normal. is there any I can recover my phone to Normal.
plz reply....
thank you for patient reading
-k2wl
Hi dude,
Did you resolve your issue?
I'm thinking of buying this phone. Can you post your review about it?
regards,
Sabharish
no i cant solve the issue
no i cant solve the issue
but i get to know that it is not about my removal of applications but android market malware infect it
so i go to customer service center and replace it
now i have new phone
and specially not using market at all
for review
1. good phone
2. moderately responsive
3. remove crap ware with app delete download from net
4. phone becomes super responsive
5.battery life is very less like 1 and 1/2 day with moderate use
6.overall nice phone at price of 4800 rs
u want know anything more message here.
now looking for someone to develop gingerbread rom for this
I too have this phone! find it horribly slow.
does deleting stock crap apps increase the speed? can the touch be made more responsive?
Mi-270
Ya..I'm having this phone for about two weeks now and its great for its price. I guess its the only Android in India for below Rs.5k. The best part of it being that its dual gsm sim and its branded
You need to remove all bloatware like reuters, yahoo stuffs and other apps thats pre-installed in it. Z4root works like a charm.
I'm getting a battery life of around 24 hours and more for normal usage...like half hour of talk, around two hours of wifi browsing and extensive messaging. But the recharging time just amazes me. It recharges from 0% to 90% in less than 40mins!
I've posted some unboxing reviews of the phone.
youtube.com/watch?v=Di5QMxyRS7U
youtube.com/watch?v=GCn8jnsp8UI
@k2wl
Have you installed any anti-virus? Recommend if you find anything useful.
no antivirus yet
no i didnt get any descent antivirus for it but now i sideload the apps. removing crap ware from phone although makes phone faster.
now looking for somebody who can cook custom rom for my mi 270.
Spice Mi-270
Hi,
I am also having this phone and I am loving it. Initially it was too slow. But I have just replaced the default launcher with Launcher Pro. And then I disabled the 3d drawer view. That's it. Now it runs very fast and smooth. I have installed
70 other useful applications without any trouble and they are running good.
I have routed the phone. The running applications are
1. Adobe reader
2. Picsel office
3. Latest yahoo messenger with video chat
4. QQ player
4. QR droid
5. Player Pro
6. Quick boot
7. AK notepad
8. And Explorer
9. root explorer
10. Barnacle WiFi Tether
11. Better terminal
12. Astro File Manager
13. Cachemate
14. Coincise Dictionary
15. Dolphin browser
16. Opera Mini
17. Engadget
18. Evernote
19. Gaia GPS
20. GPS hood
21. LP Sense
22. Yahoo Mail
23. IM+
24. Fring
26. Ebuddy
27. Kindle
28. Mayabi keyboard for Bangla Typing
29. Touch input
30. Photoid pro
31. Real Player
32. Winamp
33. Sktech pad
34. Snaptu
35. Task Manager
36. Titanium Back up pro
37. Xpiano
38. z4 (for rooting the phone)
and many more.....
The only thing that I could not connect my phone through ADB. I have installed the driver. Windows can see my ADB device . But adb can not see my device.
Can you please tell me how did you connect through adb? If you can still boot into recovery then u can flash your rom also. You need to get the official rom because I did not find any patched rom for dual sim over the net.
Thanks
k2wl said:
i recently bought spice mi 270 android phone. it is dual sim ,200mhz cpu, 190mb ram, 271mb rom phone. it comes preloaded with lots of crapware. so i downloaded appdelete application from android market to delete those. at first i rooted the phone with z4root which i got from xda forum. then i start deleting the crapwares. but in mean while i also deleted some systeem apps like launcher , keyboard. i use launcher pro and multiling keyboard so i thought these two were useless. everthing going fine untill today when i factory reset my phone to wipe out other apps and to get clean os. there now phone starts but remain on android setup screen asking for account info then closes itself with force close and there is only blank sceen comes with time and battry bar at the top. as i suspect restoration of launcher and keybord mostly retore phone back to normal. is there any I can recover my phone to Normal.
plz reply....
thank you for patient reading
-k2wl
Click to expand...
Click to collapse
no adb
no i cant connect it through adb but u can use mobiledit to connect it to PC and use it as a PC suit
works perfectly
as for recovery mode
press menu and home button together then press power button u reach recovery mode
press home button and return button together then press power button u get factory testing mode
still cant figure out the adb connection
come on Google improve Ur OS to connect to PC
also they should bring common PC suit for all androids
I find the wifi to be very weak too! anybody else face the same issue?
Thanks a lot k2wl for sharing your experience. Still I could not figure out the ADB . One more frustrating fact is that there is no custom ROM available for dual sim android. Even there is no good dialer for dual sim android................
Hi , k2wl
I have bricked my Mi-270 . I replaced a system library with a modified one for installing DSP manager. Now it is not booting. I need to connect through ADB to restore the original system library. I cant connect with ADB... How did u solve your problem?? Did you service it ?
hi musarraf172
i don't know about what dsp manager do but replacing system library is bad thing to do... and ya i go to service center and get my mi-270 replaced....
just go service center tell them phone is not booting up since morning...u switch off it off yesterday night & now it's not booting up. that what i hav done.
alternatively try to boot in factory mode / recovery mode & try to wipe out the user partion
"as for recovery mode
press menu and home button together then press power button u reach recovery mode
press home button and return button together then press power button u get factory testing mode"
bye hope u will find the solution and sorry for replying late.
k2wl
no working adb yet
hi guys i have to inform u that i m giving up hopes of adb working for this phone as i have tried all the methods described on net & this forum
i have tried ubuntu, fedora, slackware
windows 7
windows xp
tried every method available
if u people get adb working plz let me know.
thanks
k2wl
Hi, k2wl
Thanks for your reply. I have already given my phone to service centre for replacement.
For adb my experience is same as with you. I have also tried on ubuntu , windows 7 32 bit as well as 64 bit but no luck.
I have come across over some internet forum that all these cheap Chinese phones are running some modified versions of android and OS images are loaded on ROM by some specific Chinese software.
In one forum , they described the flashing procedure. You need to remove the battery and then connect your phone with a windows based pc. Then you have to install the driver for that particular chinese software. Then you can flash your rom. It was described for some other chinese make dual sim android.
And remember you need to have the spice official rom image coz no other custom rom is available for this model as of now.
k2wl said:
hi guys i have to inform u that i m giving up hopes of adb working for this phone as i have tried all the methods described on net & this forum
i have tried ubuntu, fedora, slackware
windows 7
windows xp
tried every method available
if u people get adb working plz let me know.
thanks
k2wl
Click to expand...
Click to collapse
k2wl,
What are apps you removed from the rom by appdelete??
it all depends on you... what u like & what u dont like
i recommend u to read http://wiki.cyanogenmod.com/wiki/Barebones for removing the apks
just remember that removing google core apks is risky....
bye take care
k2wl
p.s. - still figuring out adb
musarraf172 did u get ur replacement ???
i got mine replaced on same day.
i have made an interesting observation today.... may be im wrong but here it is
the battery of nokia c6-00 and spice mi-270 have same dimensions and same battery pin outs. so may be c6-00 battery is compatible with our handset mi-270 .
this is just a observation but i think somebody who has access to c6-00 and mi-270 can confirm this plz.
thanx
k2wl
p.s. still no luck for adb
No ADB
Hi k2wl,
Today I got my phone back. I have never seen such worst customer service. I had to write to the MD of spice group. Anyway I got my phone back and it is working .
But still ADB does not work. I will be writing to their service manager .
I will try to get a battery of C6-00 and check the compatibility.
Thanks..
netarchie said:
I find the wifi to be very weak too! anybody else face the same issue?
Click to expand...
Click to collapse
Yes I do agree with you that the wifi is very weak.Install wifi analyzer from the market to find the best position for wifi reception.Connect the headphones to get an improvement in wifi reception.
Have you found the MEID number required to enter into spice club membership form to get 3 months extended warranty ?
musarraf172 - Please give details on how did you disable the 3d drawer veiw and how and what app did you use to root the spice mi-270 phone?

[Completed] Catch 22... after some stupid acts.. .HELPPPPPPPPP

Hello,
I got a so called "Lenovo K3" that turned out to be a clone... trying to get rid of some annoying Chinese apps, I used Uninstaller app. I accidentally froze a system app and found out I cannot unfreeze it without purchasing the PRO ver. The thing is ever since that I cannot install any new apps (I get ERROR 110) or even copy it to the system folder....
Another stupid thing I did was to restore it to "Factory Settings" chnging nothing of thr problem but loosing all of my already installed apps!!!!
I did that after trying to follow a procedure by someone who apparently had same situation, he resolved it by rebooting to recovery using ADB and then copying the "DefaultContainerService.apk" to the System/app folder
I manged to use ADB but once the phone booted to recovery mode I lost connection (USB) and nothing I did helped.
SO-
I have a Chinese phone not sure if the CPU is MTK 6589 or 6582 , 512MB , 960*540 ( I remember the details from when I had an info app)
I cannot install anything (Error 110)
I cannot connect using ADB while in recovery mode
I cannot copy to System folder (Permissions)
I have no idea which ROM I can use to flash it and I was not able to connect to it when it is OFF (Only when running)
I have no apps on it execpt some basic apps
I think it is still rooted if Factory reset did not change that
Mmmmmm any ideas???
Thanks!
Hi there,
I'm sorry but I can't find anything related to your question/device.
Please post that in the forum bellow for more answers from the experts but first register an account on XDA.
> General discussion > Questions and Answers or > Android Development and Hacking > Android Q&A, Help & Troubleshooting
Good luck

[Completed] [Q] Catch 22... unknown error 110 - HELPPPPPPPPP

Hello,
I received a so called "Lenovo K3" that turned out to be a clone... trying to get rid of some annoying Chinese apps, I used Uninstaller app. I accidentally froze a system app and found out I cannot unfreeze it without purchasing the PRO ver... The thing is ever since that I cannot install any new apps (I get ERROR 110) or even copy it to the system folder....
Another stupid thing I did was to restore it to "Factory Settings" changing nothing of the problem but loosing all of my already installed apps!!!!
I did that after trying to follow a procedure by someone who apparently had same situation, he resolved it by rebooting into recovery using ADB and then copying the "DefaultContainerService.apk" to the System/app folder
I manged to use ADB but once the phone booted into recovery mode, I lost connection (USB) and nothing I did helped.
SO-
I have a Chinese phone not sure if the CPU is MTK 6589 or 6582 , 512MB , 960*540 ( I remember the details from when I had an info app)
I cannot install anything (Error 110)
I cannot connect using ADB while in recovery mode
I cannot copy to System folder (Permissions)
I have no idea which ROM I can use to flash it and I was not able to connect to it when it is OFF (Only when running)
I have no apps on it except some basic apps
I think it is still rooted if Factory reset did not change that
Mmmmmm any ideas???
Thanks!
Is there a way to get system configuration using ADB?
Since no one answers, guess my only way out is to flash.. and since it is a clone with fake specs, I must know exact configuration so I can find a suitable rom, right?
Still waiting desperately....
Hi there,
I'm sorry but I can't find anything related to your question.
Please post that in the forum bellow for more answers from the experts:
> Android Development and Hacking > Android Q&A, Help & Troubleshooting
Good luck

[Completed] Huawei ascend y320 u10 won't factory reset, unflashable, google apps crash spam,etc

my friends huawei y320 u10 gapps and many other process keep crashing (android core is one of it). and its spamming error message
tried factory reset, it said reset success, but all my data is still there and the crashing persist.
tried flashing the stock firmware, it said success, but everything from before the flash is still there, and the crashing error persist. (tried adb ,and sd card)
and i also found that in the storage setting , there is an internal storage and phone storage. and i found that everything that is usually sdcard0 on my other phone.
there is an option to delete phone storage, but it also doesn't work (altough it said success.)
i also can't uninstall any app on that phone (currently there is : piano tiles, farm quest saga, instagram, weibo). everytime i tried to uninstall, launcher,setting,and nearly everything else crashes,
adb (at pc ) can't read the phone unless its doing install update from adb option (at the phone).
tried using ubuntu,kali , windows, mac (pc) and tried a lot of different usb cables)
help
Hello and thank you for using XDA Assist,
please have a look at this forum and create a new thread there:
Android Q&A, Help & Troubleshooting
The experts there know the best and should be able to help you.
Kind regards and good luck
Trafalgar Square
XDA Assist

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