Moto g 2015 overheating - Moto G 2015 Q&A, Help & Troubleshooting

Hi
few days ago i adquire a new moto g 2015 but found that the phone overheats just in a few minutes of using it on wifi or network data.it gets hotter tan when playing for example real racing or asphalt 8 games
tried whit the aosp rom form here to see if the problem is gone but it doesnt improve.
tried again with the oem rom but removing every motorola app but theres no improvement
its a phone issue or lollipop issue?

I've had no overheating and have noticed very few if any posts on overheating. How do you know it's overheating?
Sent from my GT-P5210 using Tapatalk

Tel864 said:
I've had no overheating and have noticed very few if any posts on overheating. How do you know it's overheating?
Sent from my GT-P5210 using Tapatalk
Click to expand...
Click to collapse
in just 3 minutes of use the screen and back comes hot to the point it hurts. just using wifi no other app open just using 1 app play or chrome well any app,same thing with network data.
but if you turn off the wifi or net data the temp start to drop.

Yeah, if it gets hot enough to hurt, that would concern me.. I'm guessing you don't have a case on it then. Looking at the battery stats, are there any apps that stand out as being heavy on the memory. Chrome is a heavy ram user or at least it was on mine, that's why I ditched it.

Tel864 said:
Yeah, if it gets hot enough to hurt, that would concern me.. I'm guessing you don't have a case on it then. Looking at the battery stats, are there any apps that stand out as being heavy on the memory. Chrome is a heavy ram user or at least it was on mine, that's why I ditched it.
Click to expand...
Click to collapse
no cover but even with an amzer tpu cover you can feel the heat trough it,i know chrome is a ram guzzler i use opera .
in the stas everything looks normal os and screen as the mayor consumers other stuff in minimal state even chrome.
the problem is only when using it on wifi or network data,the center of the screen is the hottest spot when this happens.

other than gaming .. does it heat??
like .. if you are using Wifi, browsing for long hours.. watching videos for long time .. etc .. !
mine will also heat up .. when i play in direct sunlight .. the glass gets over heated .. i feel it would crack due to that heat..
but if i play in shadows or in rooms .. its ok .. not that much amount of heat..
try in several conditions and reply again bro.

The overheating is only on wifi or net data,in just 3 minutes,even if i use the phone in complete darkness!!

gonzodesigns said:
The overheating is only on wifi or net data,in just 3 minutes,even if i use the phone in complete darkness!!
Click to expand...
Click to collapse
If it were mine I would probably contact Motorola, we'll before I'd unlocked anyway. Hopefully you haven't unlocked yours yet.

Tel864 said:
If it were mine I would probably contact Motorola, we'll before I'd unlocked anyway. Hopefully you haven't unlocked yours yet.
Click to expand...
Click to collapse
not unlocked.But i recomend any moto g 2015 to not unlcok until satified with the phone operation.
yerterday i tried to contact motorola and they answered me 30 minutes later so it seems that motorola now are suffering the same issue as lenovo customer service or policies " screw you its not bussines" then 20 more minutes later answering stupid questions the answer was simply a please return the unit with not even a hope or chance to try fix it, well since i purchased the phone from amazon returns are easy as 123, done with it!!!

gonzodesigns said:
not unlocked.But i recomend any moto g 2015 to not unlcok until satified with the phone operation.
yerterday i tried to contact motorola and they answered me 30 minutes later so it seems that motorola now are suffering the same issue as lenovo customer service or policies " screw you its not bussines" then 20 more minutes later answering stupid questions the answer was simply a please return the unit with not even a hope or chance to try fix it, well since i purchased the phone from amazon returns are easy as 123, done with it!!!
Click to expand...
Click to collapse
I agree on waiting awhile, I waited 2 weeks before I unlocked. I would return it also with that type of overheating. Good luck.

Post your battery Temp
Dial *#*#4636#*#*. Choose 'Battery Information'. Look at the 'Battery Temp'. Post the screenshot here.

sid.OafTobark said:
Dial *#*#4636#*#*. Choose 'Battery Information'. Look at the 'Battery Temp'. Post the screenshot here.
Click to expand...
Click to collapse
already returned it !

My device reached 42℃ after 15min playing volleyball 3d game. It heating a lot while watching videos too.
Sent from my MotoG3 using XDA Free mobile app
Sent from my MotoG3 using XDA Free mobile app

romy25 said:
My device reached 42℃ after 15min playing volleyball 3d game. It heating a lot while watching videos too.
Sent from my MotoG3 using XDA Free mobile app
Sent from my MotoG3 using XDA Free mobile app
Click to expand...
Click to collapse
the one i returned was getting hot on wifi and lte ,maybe a software related issue

Tel864 said:
Chrome is a heavy ram user or at least it was on mine, that's why I ditched it.
Click to expand...
Click to collapse
What's a good alternative to Chrome?

Related

Reboots!

So I've had the phone since 4pm yesterday. I use uptime widget on my phones for kicks and to check for stability issues so I installed it right after I got it.
The phone was up for 7 hours until around 11pm when I rebooted it myself (to fix a unknown my phone number problem). It came up fine. 30 mins later it rebooted itself which i didn't think much of since I thought it was invoked by a SIM update. Since after the 2nd reboot it correctly showed my phone # in Status and my Messaging app, etc.
All is well, on the charger overnight, wake up this morning and use it everything is fine. At almost exactly 8:30AM while sitting idle/screen off it reboots again?!
Not sure if this is due to the tons of apps I have on or was again a network related reboot. I know in the past when I had GSM phones, the carrier can definitely initiate a reboot due to a SIM update. Having it happen at exactly 8:30AM seems bizarre. It's super fast and no lag or crashes otherwise.
I'm going to use it more today and keep an eye on it but just FYI. Anybody with it experiencing anything similar?
Oh Noes!!!
david279 said:
Oh Noes!!!
Click to expand...
Click to collapse
Could be because of me. I had Wifi Calling on both times and I had changed the network mode from the Auto default to WCDMA only. I'll get to the bottom of this, I'm sure
Check out this review of the GSlate by PC Mag. One of the cons is "occasionally reboots." I think LG has some 'splaining to do. This is their second device (third if you separate O2X from G2X) to suffer the problem.
Pros
First 4G tablet. Powerful Tegra 2 processor. Excellent HD screen, with HD output capability. Shoots and plays 3D footage (glasses included). Affordably-priced (after rebate) for 32GB capacity. Generally intuitive user interface. Dual-facing cameras. Video chat.
Cons
Default Honeycomb home screen feels cluttered. Flash 10.2 beta is buggy. Strange, off-center orientation for front-facing camera. Occasionally reboots, unprovoked, when idle. Android Market needs more Honeycomb apps.​
Strange how LG could be causing this on both devices since they are both stock Android! My Moto XOOM with Honeycomb has it's issues as well because it's an early OS but having occassional reboots on Froyo 2.2.2 is not acceptable.
I'm hoping it's related to an app or something. Once more people get the phone we should be able to see if it's an isolated or widespread problem.
Its definitely not the LG's custom UI that is causing random reboots. I really hope its not the hardware!
Update coming soon hopefully?
http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
That's the 2X right? Doubt the same update will apply to us but here's hoping. Anybody else with a G2X having this? It could just have been me and the phone being provisioned. I've had it for less than 24 hours.
Lets not jump to conclusions just yet.. My phones have rebooted due to my doings, lets see if others have the issue first before blaming the issue on this phone too.
Just received my G2X today and have experienced the random reboot thing twice in about 3 hours.
Will keep an eye on it today and report back later.
knslyr said:
Just received my G2X today and have experienced the random reboot thing twice in about 3 hours.
Will keep an eye on it today and report back later.
Click to expand...
Click to collapse
New customer or existing? I know by saying I'm jinxing myself but it's been 7 hours so far without a reboot.
Were you on Wifi when it happened? Were you using Wifi calling? Let's start putting together a picture.
me too WTF
los0325 said:
me too WTF
Click to expand...
Click to collapse
Please start keeping track of what you or phone was doing when it happens. This will help everyone.
Sent from my LG-P999 using XDA App
It sure would, I've had mines for a week and it hasn't rebooted once.
mobilehavoc said:
Please start keeping track of what you or phone was doing when it happens. This will help everyone.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
unistalling apps
Don't worry me like this! My phone is arriving tomorrow! Also when you guys got your phones did you plug it in and let it fully charge before playing with it? I know it would be hard not to just turn it on...
Just rebooted again while I was walking the dog and listening to a podcast so first time while I was using it. I think it might have to do with GPS use. The CNN app I installed last night uses it a ton and I think it causes the issue.
Anybody else having this using CNN or another GPS heavy app.
I've turned off GPS for now. Before this reboot it had been up for 10h
se1zure31 said:
Don't worry me like this! My phone is arriving tomorrow! Also when you guys got your phones did you plug it in and let it fully charge before playing with it? I know it would be hard not to just turn it on...
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
For whatever reason turning off GPS has made the phone even faster. Maybe there's a bug or memory leak related to GPS? Here's hoping we don't get any more reboots.
Sent from my LG-P999 using XDA App
los0325 said:
me too WTF
Click to expand...
Click to collapse
Has not done it since...
Sent from my LG-P999 using XDA Premium App
Be careful. Mine went 10hrs between reboots.
los0325 said:
Has not done it since...
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App

[Q] Processor Change Due To Overheating

Its been around 1 month since i got my Atrix 2 but as i started adding applications the phone felt like it was heating a bit.
As i started playing games and watching movies it will heat up very badly just below the Motorola symbol where i think are its processors . And it even heats up at the battery level when using Tango a video call application .
So i contacted Motorola customer service , they told me to install Advanced task killer , which i already had and sometimes using it will also heat up the phones processors so i uninstalled it.
After taking it to repair center they told me that they will replace the the dual core processor , but i am a bit worried that opening up the phone might screw up the phone in long run
So please advise.
arickrocker said:
Its been around 1 month since i got my Atrix 2 but as i started adding applications the phone felt like it was heating a bit.
As i started playing games and watching movies it will heat up very badly just below the Motorola symbol where i think are its processors . And it even heats up at the battery level when using Tango a video call application .
So i contacted Motorola customer service , they told me to install Advanced task killer , which i already had and sometimes using it will also heat up the phones processors so i uninstalled it.
After taking it to repair center they told me that they will replace the the dual core processor , but i am a bit worried that opening up the phone might screw up the phone in long run
So please advise.
Click to expand...
Click to collapse
thats their fault if they screw it up so I would first demand they just replace the phone, and if that doesn't work have them do it, and if something is bad make them fix it again
If you're within 30 days of purchase your retailer where you purchased should do the exchange, otherwise you're stuck being at the mercy of Motorubbish.
Sent from my MB865 using xda premium
arickrocker said:
Its been around 1 month since i got my Atrix 2 but as i started adding applications the phone felt like it was heating a bit.
As i started playing games and watching movies it will heat up very badly just below the Motorola symbol where i think are its processors . And it even heats up at the battery level when using Tango a video call application .
So i contacted Motorola customer service , they told me to install Advanced task killer , which i already had and sometimes using it will also heat up the phones processors so i uninstalled it.
After taking it to repair center they told me that they will replace the the dual core processor , but i am a bit worried that opening up the phone might screw up the phone in long run
So please advise.
Click to expand...
Click to collapse
Your phone will not brick itself as there is a fail-safe just like computers.it will just shut off to lower to cpu temp before it fries it.
Download a cpu temperature app and tell me what the average temp is. if its 140f or under, youll be fine. Anything above that i would attempt to exchange it for a new one.
Sent from my MB865 using xda premium
I tried to find cpu temperature with tempmonitor app but it didn't tell the cpu temperature because of unverified vendor but the battery temp was 104.f Pls tell any app to find cpu temperature
Sent from my MB865 using XDA
arickrocker said:
I tried to find cpu temperature with tempmonitor app but it didn't tell the cpu temperature because of unverified vendor but the battery temp was 104.f Pls tell any app to find cpu temperature
Sent from my MB865 using XDA
Click to expand...
Click to collapse
setcpu will tell you. that is not what its really for, but it works
Its for root users, i cant root mine as i have to give it to moto repair .....
Sent from my MB865 using XDA
arickrocker said:
Its for root users, i cant root mine as i have to give it to moto repair .....
Sent from my MB865 using XDA
Click to expand...
Click to collapse
1. it will give you the temp without rooting I think
2. you can root and fxz back to stock before you send it in.
No can do cos i am not that a great rooter plus they wont the phone in couple of days and i can say its temperature is above 120 cos it heats up so much that u cant even keep it in the hand. I even had to keep it in freezer for sum seconds to cool it ..
And this one app said that i dont have cpu sensor?
Sent from my MB865 using XDA

really bad battery performance

Hi,
I bought my Nexus a week ago. During the first day the battery life seemed to be ok but since 2 oder 3 days it is really bad.
I didn´t really use the phone today (checked some emails and used for 2 or 3 really short calls) and the battery is emtpy after 11 hours...
Phone is rooted stock rom (CF) 4.4.2 since the first day. Any ideas?
Need much more information to get an idea what you do with your phone and how its setup. What features are running and stuff like that.
Rooted?
And do yourself a favor and get Gsam from play store, as well as gsam root companion after, if you're rooted. It has much more detailed information. The stock battery usage screen says very little to help find an issue.
Also, read through some of the following thread...start on last page and go back a bit. Tonnes of good info and tips there. A better place to discuss issues as well.
http://forum.xda-developers.com/showthread.php?t=2509132
Good luck!!
Sent from my N5, N7, Moto X, G Tab 3 or S2.....
topaza said:
Hi,
I bought my Nexus a week ago. During the first day the battery life seemed to be ok but since 2 oder 3 days it is really bad.
I didn´t really use the phone today (checked some emails and used for 2 or 3 really short calls) and the battery is emtpy after 11 hours...
Phone is rooted stock rom (CF) 4.4.2 since the first day. Any ideas?
Click to expand...
Click to collapse
Same story of mine, you are lucky enough that your phone battery empty after 11 hours in my case it was around 8 hrs its gone.
Nexus 5 not smart enough regarding its battery backup. It is very normal problem in smartphones but N5 performance is worst among them.
Go through this , may it will help you out as we both are in the same ship.
http://www.ibtimes.com/google-nexus...ips-tricks-lg-android-kitkat-flagship-1543865
Thanks
joannn said:
Same story of mine, you are lucky enough that your phone battery empty after 11 hours in my case it was around 8 hrs its gone.
Nexus 5 not smart enough regarding its battery backup. It is very normal problem in smartphones but N5 performance is worst among them.
Go through this , may it will help you out as we both are in the same ship.
http://www.ibtimes.com/google-nexus...ips-tricks-lg-android-kitkat-flagship-1543865
Thanks
Click to expand...
Click to collapse
All battery issues can be solved. Just takes a bit of work sometimes.
See my post above.
Download a battery management app it will help
Sent from my Nexus 5 using XDA Premium 4 mobile app
joannn said:
Same story of mine, you are lucky enough that your phone battery empty after 11 hours in my case it was around 8 hrs its gone.
Nexus 5 not smart enough regarding its battery backup. It is very normal problem in smartphones but N5 performance is worst among them.
Go through this , may it will help you out as we both are in the same ship.
http://www.ibtimes.com/google-nexus...ips-tricks-lg-android-kitkat-flagship-1543865
Thanks
Click to expand...
Click to collapse
Sorry but that is not true. It's been proven time and again that the N5 is one of the more battery efficient phones to date. Just because you're having issues with it doesn't mean we all are, there are many things for you to try but complaining won't help.
http://www.anandtech.com/show/7517/google-nexus-5-review/3
bblzd said:
Sorry but that is not true. It's been proven time and again that the N5 is one of the more battery efficient phones to date. Just because you're having issues with it doesn't mean we all are, there are many things for you to try but complaining won't help.
http://www.anandtech.com/show/7517/google-nexus-5-review/3
Click to expand...
Click to collapse
Some people just don't seem to want to spend the time troubleshooting, unfortunately.
And they just live with it, unhappily.
kj2112 said:
Some people just don't seem to want to spend the time troubleshooting, unfortunately.
And they just live with it, unhappily.
Click to expand...
Click to collapse
thats because most people are clueless(even though there is lots of info available).
simms22 said:
thats because most people are clueless(even though there is lots of info available).
Click to expand...
Click to collapse
Yup. And many feel things should just work, without any tweaking or fixing.....so they just leave things as is and are resentful.
But what can ya do. Lol
kj2112 said:
..so they just leave things as is and are resentful.
Click to expand...
Click to collapse
i see this too often, but not as much on xda, more here in real life.
OP...there are threads about the possible battery issues with the N5 and how they can be fixed all over the N5 forum. Perhaps you could've checked those out first before opening a thread. However, I do agree with the assessment that it takes a bit more investigating on your part to figure out why you're having battery drain issues.
The picture you posted is just a microcosm of what things could also be draining your battery. Do you have apps running in the background? Are your apps syncing too frequently? Are Google apps running or syncing too often?
What fixed my drain issues was going into my Accounts settings and ticking only the Google apps I used on a regular basis (Gmail, Calendar, and Contacts) and unticking the others.
Seems just another post a question, then don't bother to return to see responses....or at least not comment on any of it...kinda thread. Lol
You can lead a horse to water, but can't make it drink.
Hi, I didn't have any more issues so far. Right after creating this thread the issue disappeared without any changes except installing the battery app mentioned in the first reply (and maybe a reboot).
Sent from my Nexus 5 using XDA Free mobile app

Mate 9 : overheating and battery drain on 1st day

Good evening
I Buy the phone 2 days ago on Amazon USA - yesterday arrived at night and has been an absolute disaster.
1. It overheats on the back side - top right
2. The battery does NOT last for 2 days. Today on its first day of actual use disconnect it at 6am and it's 1.26pm at 10% battery life
3. The LEICA camera is ... basic and normal nothing surprising in the quality of photos
3. 30 mins ago I asked Amazon today, to replace it with a new one, I hope it is a hardware problem and that it is not a global problem in the device s
4. Huawei my first experience with the Brand has been Fatal a real #EPICFAIL
5. I will continue to tell you my experience ... I hope I can say something good
Any Advice ? Any tweaks? To get a 2 day battery and superb performance as they promised!
Day 3 for me and I had serious battery drain issues today. I was constantly notified of the power hogging apps, something I never experienced the previous 2 days. Not sure what happened but I was extremely happy the first 2 days.
Sent from my MHA-L29 using XDA-Developers Legacy app
I can't comment on the US edition, but with international versions, sometimes doing a factory reset helps a lot.
Anyone have a little yellowish darkness at the bottom of the screen? That's my only beef. My god this thing charges fast.
Yeah I have the international version but the included Facebook app(3 total) were killing my battery.
No issues after that and disabling wifi scan in location settings. Getting a solid 7hrs of sot. Was almost 10hrs sot before I updated to newer firmware but I couldn't deal with the number notification thingy.
Like any phone I don't expect perfect without some tweaks.
intruda119 said:
Yeah I have the international version but the included Facebook app(3 total) were killing my battery.
No issues after that and disabling wifi scan in location settings. Getting a solid 7hrs of sot. Was almost 10hrs sot before I updated to newer firmware but I couldn't deal with the number notification thingy.
Like any phone I don't expect perfect without some tweaks.
Click to expand...
Click to collapse
Let's hope a new update comes out soon to get us the 10 hours again.
duraaraa said:
Let's hope a new update comes out soon to get us the 10 hours again.
Click to expand...
Click to collapse
But it is supposed to have a 2 day battery . Why expect only 10h
HectorL_U_co said:
But it is supposed to have a 2 day battery . Why expect only 10h
Click to expand...
Click to collapse
He was talking about SOT not standby time.
HectorL_U_co said:
But it is supposed to have a 2 day battery . Why expect only 10h
Click to expand...
Click to collapse
You need to sell your phone immediately
intruda119 said:
You need to sell your phone immediately
Click to expand...
Click to collapse
lol wut?
Sent from my MHA-L29 using XDA Labs
Governa said:
lol wut?
Sent from my MHA-L29 using XDA Labs
Click to expand...
Click to collapse
I got a good feeling he wasnt being sarcastic about the 2 day battery life.
If he wasnt, thats the reason im no dev.
victorlht88 said:
The Facebook and messenger app have been reported to cause overheating and battery drainage.
Do try to uninstall them and see if it fixes the problem. Had a similar problem on my phone and deleted both of these junks after monitoring what's causing it
Click to expand...
Click to collapse
Yep. This has hit Reddit: "Is there something mysterious about FB Messenger using a ton of background data lately?"
https://www.reddit.com/r/androidapp...here_something_mysterious_about_fb_messenger/
Sent from my MHA-L29 using XDA Labs
Did you insert a MicroSD on the phone ?
Just goto app settings and activate 'close when sleep' option for all the suspected app. Its like an inbuilt version of Greenify app
HectorL_U_co said:
Good evening
I Buy the phone 2 days ago on Amazon USA - yesterday arrived at night and has been an absolute disaster.
1. It overheats on the back side - top right
2. The battery does NOT last for 2 days. Today on its first day of actual use disconnect it at 6am and it's 1.26pm at 10% battery life
3. The LEICA camera is ... basic and normal nothing surprising in the quality of photos
3. 30 mins ago I asked Amazon today, to replace it with a new one, I hope it is a hardware problem and that it is not a global problem in the device s
4. Huawei my first experience with the Brand has been Fatal a real #EPICFAIL
5. I will continue to tell you my experience ... I hope I can say something good
Any Advice ? Any tweaks? To get a 2 day battery and superb performance as they promised!
Click to expand...
Click to collapse
Everytime your phone gets hot ( and it's the same for all brands) you should turn off your phone and then back on. An app is keeping your processor at 100%. Two days ago I had the same problem with facebook and messenger.
The camera it's on top of all available phones. I have the latest firmware available and it's capable of very very good results, even better then S7/edge.
All the android phones, at first use are scanning all the files. It's ususal that first charge or two to last less.
Huawei has this prompt for apps runnng in backgroud. It's annoying but at least we know witch apps are more power hungry.
Sent from my MHA-L29 using XDA-Developers Legacy app
No overheating at all. My Note 4 often got a little warm/hot, but this phone is just cold most of the time. I use it with dual sim, work and private, lot of sync actions, working fine. No Facebook or FB Messenger
The power consumption warning can be turned off for apps that you trust.
Uninstall Facebook and Messenger
Sent from my MHA-L29 using XDA-Developers Legacy app
This phone has the best battery life and SOT of any Android or iPhone that I've used. The control over individual apps is great.
And the camera is pretty damn good too.
Sounds like the OP has been sent a dud.
RR-99 said:
Sounds like the OP has been sent a dud.
Click to expand...
Click to collapse
Nah I bet it's just a rogue app. Also he seems to be confusing SOT with standby time.
Sent from my MHA-L29 using XDA Labs
intruda119 said:
You need to sell your phone immediately
Click to expand...
Click to collapse
Cleverness ALERT

Pixel 2 Freeze

Is it just me or the Pixel 2 freezes after 4hours of intense gaming?
I was playing Lineage 2 while this happened, had to long press power and volume down to get it to restart.
atifaslam7 said:
Is it just me or the Pixel 2 freezes after 4hours of intense gaming?
I was playing Lineage 2 while this happened, had to long press power and volume down to get it to restart.
Click to expand...
Click to collapse
I've had freezes and reboots after regular use always while using preinstalled apps, and even in safe mode doing nothing. First time occurred after a couple of hours of non-stop use, but subsequent reboots occur randomly, sometimes immediately after rebooting, sometimes while in my pocket. Happens a few times each day. My replacement unit is on its way.
Sent from my Pixel 2 using Tapatalk
pete2bec2 said:
I've had freezes and reboots after regular use always while using preinstalled apps, and even in safe mode doing nothing. First time occurred after a couple of hours of non-stop use, but subsequent reboots occur randomly, sometimes immediately after rebooting, sometimes while in my pocket. Happens a few times each day. My replacement unit is on its way.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Thanks for replying. As far as it goes, it only happened once out of my 10 days of usage. You must have really received a defective product.
But still though, this phone produces too much heat, it feels like the xda reviews were made by people paid by google. Will unfortunately have to report these guys for misleading.
atifaslam7 said:
But still though, this phone produces too much heat/QUOTE]
Hmm, I have not experience the phone getting overly warm and that's even after long gaming sessions with and without the case. Perhaps it's more your use case, or you have a bum unit
Click to expand...
Click to collapse
pete2bec2 said:
I've had freezes and reboots after regular use always while using preinstalled apps, and even in safe mode doing nothing. First time occurred after a couple of hours of non-stop use, but subsequent reboots occur randomly, sometimes immediately after rebooting, sometimes while in my pocket. Happens a few times each day. My replacement unit is on its way.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Yeah, crashes in safe mode with pre installed apps (and maybe just 1 app like whatsapp) is definitely a reason for RMA.
I haven't got a reboot in the Pixel 2 since purchase (1 month usage so far), but I've been using 8.1 DP since then.
thesebastian said:
Yeah, crashes in safe mode with pre installed apps (and maybe just 1 app like whatsapp) is definitely a reason for RMA.
I haven't got a reboot in the Pixel 2 since purchase (1 month usage so far), but I've been using 8.1 DP since then.
Click to expand...
Click to collapse
There seems to be a strong correlation between this problem and AT&T users in South Florida where the LTE signal is weak. I've switched my device to 3G while in the areas I know have a problem. It's a bit of a pain to switch back and forth. I might have to change providers.
Sent from my Pixel 2 using Tapatalk
flakmunkey said:
atifaslam7 said:
But still though, this phone produces too much heat/QUOTE]
Hmm, I have not experience the phone getting overly warm and that's even after long gaming sessions with and without the case. Perhaps it's more your use case, or you have a bum unit
Click to expand...
Click to collapse
You're probably playing some trash games, try Lineage 2 you will see, I have 5-6 friends who own the pixel 2 and telling me the same heat problem is occuring, 4 of them already asked for replacement from google, 2 obtained and same problem again so yeah..
And nobviously I tried it without a case to check.
I would also advise no one to use the pixel 2 without case in regular usage though, cause it bends afaik.
P.s: It's not the game that's the problem, other phones run it well without crash
Click to expand...
Click to collapse
pete2bec2 said:
There seems to be a strong correlation between this problem and AT&T users in South Florida where the LTE signal is weak. I've switched my device to 3G while in the areas I know have a problem. It's a bit of a pain to switch back and forth. I might have to change providers.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
http://www.androidpolice.com/2017/1...y-rebooting-lte-likely-due-kernel-panic-modem
might be related to your issue (i spent most of my time on WiFi, however, I've spent some days in LTE without issues in Prague, Berlin, Barcelona mostly).
thesebastian said:
Yeah, crashes in safe mode with pre installed apps (and maybe just 1 app like whatsapp) is definitely a reason for RMA.
I haven't got a reboot in the Pixel 2 since purchase (1 month usage so far), but I've been using 8.1 DP since then.
Click to expand...
Click to collapse
Do you use AT&T or Verizon? I think it's only happening to AT&T users.
Sent from my HTC One M9 using Tapatalk
pete2bec2 said:
Do you use AT&T or Verizon? I think it's only happening to AT&T users.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No Im located in Europe. I've used different carriers with roaming here, but no ATT.
Sent from my Pixel 2
Reading reports elsewhere that it's related to poor signal strength on 4G. Others have proved the 4G aspect by temporarily forcing to 3G, and then the issue goes away. The latest 8.1 beta apparently improves the situation by temporarily switching to 3G and back to 4G when it, presumably, detects an impending crash!? See here:
https://productforums.google.com/forum/#!topic/phone-by-google/RDQlJ36ODog
This is happening on my OG Pixel XL as well. It's not just a Pixel 2 problem.

Categories

Resources