Sudden increase of issues, take a look please - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

I've noticed a rather sudden increase in issues with my phone... please read thru and see if you see any common stuff and recommend a possible solution PLEASE!
1) when I call people, they're not even receiving the call before it sends me to voicemail. they say they just get a missed call notification.
2) when people call me, it wont even ring sometimes. No notifications, either.
3) texts sometimes fail to arrive to my phone. My wife will text me half a dozen times over 10 minutes and I wont receive any.
4) when I am in a call, and someone calls me (call waiting), my phone will beep in my ear, but no on-screen indication of any kind appears saying I am receiving a call. This is happening with random people at random times.
I am stock rooted, no modifications (except a feature code that allows me to turn off my camera shutter sound, it spooks my dog).
I want to remain on Android 4.x because the app I use for tethering (Wifi Tether Router) doesn't work on Android 5.x and the developer doesn't want to try to help me get it to work.
Software: G900PVPU1ANE5
Android Version: 4.4.2
Baseband Version: G900PVPU1ANE5

The native hotspot unlocker works perfectly on the lollipop upgrade. I suggest wiping your data and starting fresh. If that fails then upgrade to lollipop. If that fails your gonna have to call sprint.
Sent from my SM-G900P using Tapatalk

Related

[Q] Cannot receive incoming calls after suspension/sleep

Couldn't find my exact situation. Called ATT and they have never heard of it before.
ATT gs3 running CM10, has happened on nightlies as well as the stable
factory reset, reflash, same issues
1. Have phone charging or leave phone alone for 3-4 hours
2. Will not receive incoming calls. No call screen, not just silent.
3. No missed call notification
4. No voicemail notification if voicemail is left
5. my signal strength shows the radio is on and has high signal strength.
Work-around:
1. I just have to use the phone features (calling out, dialing voicemail), then i can receive calls again.
Because I don't have to reset the phone I feel like whatever service for dialing/phone is shutting off to save battery, but won't "wake" until i make a call. I would like not having to make a call every few hours to receive incoming calls.
Haven't heard of this you may want to ask this in the att forum. This is the Verizon one. It may be something that is an att cm10 problem.
Sent from my SCH-I535

Anyone else missing calls?

I'm having a bit of a strange issue. Not sure if it's related to charging or not, but I have missed at least 3 calls with no notifications only to get a voicemail notification. I believe the first two happened on the charger and the third just happened a little while ago definitely on the charger. Most calls seem to come through and my apartment can be a bit of a reception nightmare; however, my signal is always 3G at home to negate that and this wasn't an issue on my old phone. It seems that my device randomly drops onto a 2G not my network occasionally(Bell/Telus don't have 2G gsm towers, only Rogers). Roaming is disabled which would explain why I would miss the call entirely, but every time I check my phone, it's registered on the network it should be with 3-5 bars of signal
I get a lot of phone calls from work so it can be a bit frustrating... Thankfully they always leave a message. Anyone else missing calls?
Are you using a wireless charger? I've heard claims that wireless charging can interfere with signal. I can't confirm it for myself as I very rarely get phone calls, but I certainly haven't received any calls while wireless charging. I don't have voicemail either, so I could be in the same situation and not know it. :silly:
Yes. I am having the same issues of calls not coming through, but only being notified if a voicemail has been left. Though my issue does not just happen when my phone is being charged. I went into USCC and the associate could not replicate it as it occurs randomly. She called tech support and they could not come up with an answer. The associate when on to say it was the callers phones causing the problem and not mine. Yeah, right.
missed calls
I have a galaxy s6 active on AT&T and I'm experiencing the same issues. It has happened while my phone is not on or near any chargers. It also had full reception as I was in the same room as my AT&T microcell. My wife asked if I heard my phone ring, but it didn't when she called. She tried calling it while I was next to her. Her phone dialed and rang, but my phone had no incoming call. I also tried calling her right back, but it would not dial at all. I just purchased the phone and will quickly be taking it back to exchange for something else if I continue missing calls . Has anyone gotten feedback?
It happens to me. Usually when I'm in a building with a metal roof., but not always. It's random.
Sent from my S6 using Tapatalk
Me too
Just upgraded my S3 to S6 and I've been nothing but issues with missed calls. I'm usungOtter box case on my phone. My phone could be right next to me in the house or be in the charger and I'd miss the call. It never happened to me...ever in my house.
I haven't called Samsung yet for support. Not sure what they're going to say.
I had the same issue but it is rare. Updated my firmware helps with the signal.
Got a lot of missed calls on XtreStoLite 2.2 (see details at bottom) and sometimes answering calls not working too.
Was on a fresh original firmware before flashing rom.
I just updated to 2.4. Hope is related to Baseband Version. Will report later if still got same issue.
CSC INFO
Product Code: SM-G920FZKETPH
Original CSC Code: TPH
Firmware's CSC Code: BTU
Active CSC Code: TPH / BTU
Available CSC Codes: BTU
CSC Country: UK & IRE
CSC Country ISO: GB
FIRMWARE INFO
Bootloader Version: G920FXXU2BOG8
PDA Version: G925FXXU2BOGG
CSC Version: G925FOXA2BOGB
Baseband Version: G920FXXU2BOGE
Latest Firmware:
Kernel Version: 3.10.61-S6_UniKernel_v6-0001_rb [email protected] #1 64-bit
OS INFO
Root Existence: Yes
Android Version: 5.1.1
Build Number: XtreStoLite Deo Mod v.2.2 - XXU2BOGG (G925FXXU2BOGG)
Build Fingerprint: samsung/zeroltexx/zerolte:5.1.1/LMY47X/G925FXXU2BOGG:user/release-keys
Build Description: zeroltexx-user 5.1.1 LMY47X G925FXXU2BOGG release-keys
s.rapp said:
I'm having a bit of a strange issue. Not sure if it's related to charging or not, but I have missed at least 3 calls with no notifications only to get a voicemail notification. I believe the first two happened on the charger and the third just happened a little while ago definitely on the charger. Most calls seem to come through and my apartment can be a bit of a reception nightmare; however, my signal is always 3G at home to negate that and this wasn't an issue on my old phone. It seems that my device randomly drops onto a 2G not my network occasionally(Bell/Telus don't have 2G gsm towers, only Rogers). Roaming is disabled which would explain why I would miss the call entirely, but every time I check my phone, it's registered on the network it should be with 3-5 bars of signal
I get a lot of phone calls from work so it can be a bit frustrating... Thankfully they always leave a message. Anyone else missing calls?
Click to expand...
Click to collapse
Same story with full LTE signal, wifi calling off. Incoming calls fail to reach my phone most of the time but outbound calls always work.
At my office a majority of my incoming calls do not come in... the people calling me report it "rings" 2 times and goes to my voice mail. The phone does not ring, show any notification a call is inbound, nor does it list the calls in the log.
Voicemail notification and SMS are the same story... I sometimes get a text message 30 minutes after it was sent by the person when the inbound cell stuff decides to start working.
Now if I make an outbound call, inbound calls and sms will arrive no problem for about 30minutes to an hour... but it eventually goes back to missing incoming messages.
I've gone through the agony of customer/tech support, switching on/off VoLTE, Wifi calling, call banning, Do not disturb, etc. but no luck. The phone seems to go into some suspend mode with the tower and nothing can get in .
95% of missed call issues are carrier based. You may want to talk to your carrier about putting in a network ticket or about getting a replacement sim.
That said, OP specifically, try putting your phone in safe mode when charging and see if it continues.
I forgot to mention this is a tmobile-branded device.
I was able to confirm that this is a baseband firmware issue (G920TUVU3D0I1) that incoming calls are missed and texts are substantially delayed after a certain amount of screen-off time. My original device and first replacement had this baseband version and had the same issue on two different sim cards.
The only solution is to get a device with the older baseband version (G920TUVU2COF8) which my second replacement had and has been working trouble-free ever since.
Patch coming to 5.1.1
Rogers just confirmed there is indeed a problem with the latest 5.1.1 causing the SMS and call issues and a fix is coming 11/16. We'll have to see when the other carriers push this out
http goo.gl/6sTIQ8
ShoonMcgregor said:
Rogers just confirmed there is indeed a problem with the latest 5.1.1 causing the SMS and call issues and a fix is coming 11/16. We'll have to see when the other carriers push this out
http goo.gl/6sTIQ8
Click to expand...
Click to collapse
Tmobile is rolling out G920TUVU3DOJ7 tonight, hope this is the same fix Rogers discussed on their forum
Before i start I'm not saying any of you are involved in any criminality but incase you are worried about your privacy/security in any way shape or form its worth considering what im saying, I'm sure you all know of ed Snowden revelations and you know that L.E. have the capabilities to remotely activate your phones mic. A friend of mine has been in this situation where when in a sensitive situation altough having full signal and in an open space and where not able to recieve any calls as the mic was already being used by some unknown entity. In these situations if my friend tries to make a call it doesn't go through the first try, it doesn't even go to answer service just cuts out. Next time he tries to ring out it goes straight away. Him making the first call cuts them off from listening through his mic. Things have then happened after some of these conversations that would have been impossible without the monitoring .
Again I'm sure none of you are involved in any dodgy dealings but it's worth knowing if your conscious of your privacy.
Sent from my SM-G920F using XDA Free mobile app

video call issues nougat

I just got upgraded to nougat and completely at random when I go to make or receive video calls im IMO and messenger (the 2 apps I use for that) if will ring, if I call out, or show the other is calling me, but when either tries to answer it immediately drops the call and says call failed. Then I have to reboot the phone in order to be able to vid call. Has anyone else experienced this?

Can't receive calls, have to cycle airplane mode to activate data

Hello, so I recently went from sprint to t-mobile, ported my number, etc. The plan was to flash U onto my g930p but I'm stuck on sprint's qjp3/series 5 firmware until a compatible U or even T firmware is released. I have had a couple of issues with my device that have sort of popped up over the month or so I have been on tmobile, namely that I cannot receive calls, every time someone calls me they are sent straight to voicemail. I do receive notifications for voicemail and the voice messages themselves, but that's it. I can make outgoing calls, however usually the first attempt at an outgoing call fails, then further attempts actually dial. Also, upon restarting the device I always have to cycle airplane mode in order to get the data to catch and start working. SMS and MMS work fine. If anyone has any insight into solutions to these problems, particularly the not receiving incoming calls, I would greatly appreciate it.

Incoming gsm/lte phone connection priority over other communicators audio connections

HI all,
My gf's phone behaves in a really strange way...
During an audio call using common communicators, say skype, whatsapp, messenger, if a new incoming gsm/lte connection is coming, then it automatically takes priority over communicator call. Communicator call is put on hold.
What is most annoying, is that you are not able to inform the person on other side of the line that there is a new incoming connection - no, the second incoming connection is appearing on screen, current connection is put on hold. To clarify, user can chose whether to accept or cancel new incoming call, but the 'communicator' call is already on hold;(
I find this most annoying coming from iphone environment, where I have full control on all live and incoming connections and where no connection is prioritised. When im on a whatsapp audio call and a regular gsm connection is coming, I can let other person know that I have incoming connection and decide to answer, cancel or put current call on call. I find this rather normal behaviour. Unfortunately this is not the case on my gf's phone which drives me nuts
Please let me know if this is case of specific ROM, or android os in general? I hope you could guide me toward an easy solution, hopefully not requiring reinstalling new rom. Many thanks!
Phone is running MIUI Global 10.2.1.0, Android 8.0.0.

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