[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
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Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
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Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
Hello everyone,
so this is 100% my fault and I feel stupid for it happening to me....but oh well. It started when I couldn't get into Google Apps anymore. Play store told me I had no network connection, YouTube couldn't get into my account with the same error, even though I was connected to our Wifi and had internet. So classic Google Services issue, and looking up the problem it seemed I had to uninstall Google Play Services and then reinstall them and the problem should be fixed.
Now here is where I went derp and uninstalled the Google Services without looking at it before to know what version I had to install. Okay, no problem, this should be easy to find out. I'm on Android 6 with the recent update we got, CPU is armv7 architecture and the phone is in 480dpi. A quick look at the backup I had from Android 5.1.1 confirmed this, where the last number in the parenthesis was 238. So I downloaded the most recent Google Play services version, 9.0.83, with the 438 number for Android 6, installed it and it keeps crashing. Now I already tried multiple ones, I tried the one for nodpi, I tried the 238 but it all keeps crashing, constantly spamming the "Google Play Services has stopped working" error.
So here I am, at wits end and asking you guys for help. Did I go wrong somewhere along this? What version for the Google Play Services have you guys installed? I completely removed the app each time before installing the new one, removing all leftover data, clearing cache and the dalvik cache but to no avail. Keeps crashing.
1. Backup data trough usb if possible
2. Clean wipe, reinstall rom + gapps = profit
hosseltietjes1990 said:
1. Backup data trough usb if possible
2. Clean wipe, reinstall rom + gapps = profit
Click to expand...
Click to collapse
Seems I'll have to do that, yeah. I had hoped I could do it without wiping....but ****
9.0.83 has problem on my OPO. I rolled back to april version and now it is ok.
Well, I guess TIFU by wanting to get the march update sooner and trying to install the Beta google play services off the APKMirror website to make it happen quicker.
I downloaded this and installed it and now my phone has gone nuts!
now the phone keeps vibrating and telling me that the google play services keeps stopping and that I need to update google play services or else google services won't run.
When I try to update it, it get stuck in this loop, telling me that the play services keeps on crashing. I have uninstalled the updates to the google play services thinking that it might help but still nothing. I also restarted the phone and the messages continue!
Any help is much appreciated.
Update 01:
Did some research on my own and landed on this but after downloading and trying to install it, I am presented with a prompt that it cannot be installed for some reason and the constant prompts continue.
It turned out that I was trying to install a completely different version of the google play services compared to the one that I had originally installed and got me into this mess. That was the reason why the other versions were being rejected during the installation ( as mentioned in the update one).
The fix was to find and install a correct version of the original beta that I had installed. This, managed to fix everything back to normal.
Ok.
Hi there guys. i have a problem which i noticed today. i will try to be very specific on what happened etc, so that i may get the best help possible.
I have a xiaomi mi note 10 pro, with miui global rom 11.0.16 running android 9.
i have it rooted (first phone i ever rooted).
i had android auto installed and also android auto enabler (what a great app, got it from xda). alla was working fine more the few months i had my phone.
yesterday i noticed that android auto wouldnt start.
i was getting a message "android auto requires one or more google play services that are not currently available".
This must have happened in the last 3-4 days, because iremember having opened android auto few days ago, and all worked fine.
well, first i tried downgrading android auto, uninstalling, reinstalling it, getting updates from google play and aptoide for google play etc, removing them, deleting cache, deleting settings restarting and all that.
no matter what,i got the same error. one or more google play services is not currently available.
i was really desperate. today, i noticed an app named google services.
i opened it and it says on top "gms installer"
under it, it has 4 names. (google framework, google service, play store, google maps). all have ticks, apart from google framework.
google framework states it is corrupt. i press the button there is to fix it, it starts fixing and it stucks at 94%. doesnt go any further. upon trying to restart, it gets stuck at 0%.
after clearing cache data and restarting phone, it gets again at 94%. i am thinking thatthis framework is the problem. and i cannot do anything to fix this.
searching on the internet, many had this problem with android auto. and many of them had the problem these last few days. any ideas what i could do? at least to install the framework again?
ps. i never uninstalled the framework. or google services, as i have read it is a very bad thing to do.
thank you
I am on EMUI12 (C432) and want to know whether or not it is safe to update google play services.
I installed it over a year ago using a method I cannot remember where I found, and currently have GSF frozen with icebox and the phone has been working perfectly (inc notifications) ever since. I just use Aurora to install/update apps (a bit of a pain having to do it manually but liveable).
Since going to EMUI/Android11 I am having some issues with Samsung Galaxy Wareable app being flakey with syncing with my Galaxy Watch, and also having recently got a car with Android Auto Wireless, I am having some issues with it too. On the latest version of Android Auto. Sometimes wireless works and sometimes it doesn't (the car has bluetooth connection which prompts phone to connect to the AA SSID but sometimes it just joins the bluetooth and then drops..
Anyway...
Currently on GPS version 20.47.13
Wondering if it is possible to update to a later version of play services without breaking notifications without first downgrading to EMUI10 -> EMUI11?
Thanks!
maximum 21.24.56.
It is possible to ruin all when you de-freeze GSF (play protect errors, auto-upgrade of Play Services, etc).
Thanks for your quick reply.
Can I go ahead and update the APK to 21.24.56 without defrosting GSF?
You can try. I dont remeber if it will counts if the GFS is frozen. In my method I have to have GFS not frozen. You are on other method.
Okay that didn't work
Downloaded it from apkmirror. It installed OK but now all google apps won't open.
Tried to reinstall old version, same thing.
Looks like I am going to have to downgrade (which I assume means wiping) and then follow your method.
mcall_r said:
Okay that didn't work
Downloaded it from apkmirror. It installed OK but now all google apps won't open.
Tried to reinstall old version, same thing.
Looks like I am going to have to downgrade (which I assume means wiping) and then follow your method.
Click to expand...
Click to collapse
Don't downgrade. We will talk after 2 hours