I did the recall process a while ago and I'm concerned about not having gotten any shipping or tracking info. How was it handled with the rest of you? I'm in the US
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I'm in US too. Filled out my recall info late in day on Aug 3. Got the initial confirmation email within minutes. But no shipping info since. They said it might be 2-4 weeks, so I imagine they haven't gotten to my point in the queue yet.
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OK, at least I'm not the only one. That's all they told me also
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Hey, i filled the recall at the end of august and received the new tablet today. Got a message 5 days ago from UPS with the track number.
They might not send any tracking info at all. I got the confirmation email on July 31st, but then nothing. Suddenly today I get a knock at the door from the FedEx delivery guy. No communications in between whatsoever.
Related
Just received a shipment notice email from VZ stating that "Your Order has Shipped". Haven't purchased anything else from them, so it must mean only one thing Note that I pre-ordered within the first 15 minutes of the site going live (my order number is 94569). Shipping Carrier is FedEx.
My order number is 26292 ordered on 6/18. I guess the numbers mean little. No word on shipment yet. Supposedly on 7/10.
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Does anyone have a ship by date for their nexus 5 purchase before november 5th? Just wondering because i ordered mine within a minute of going on sale and on that page it said shipping would happen in 1-2 days, but then on the email it said by nov 5th.
thanks!
They always say that. Generally they quote by 5 days after ordering despite it saying shipping one day.
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It's two different things though - November 5th is the date when Google estimates the phone will leave their warehouse. 2 day shipping is how fast it will take for the phone to arrive once it gets shipped.
Having said that, mine had Nov 5th date as well and it already shipped, so you might get an update sooner that you expect.
so on the email i got from google it says
"You've made a purchase on Google Play. You will not be charged until your order has shipped."
i checked the status, and it says pending, but the charged my bank account?? has been shipped already and i just have not received my email? i chose the 2 day shipping.
meshdub said:
It's two different things though - November 5th is the date when Google estimates the phone will leave their warehouse. 2 day shipping is how fast it will take for the phone to arrive once it gets shipped.
Having said that, mine had Nov 5th date as well and it already shipped, so you might get an update sooner that you expect.
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Same here. Said Nov 5th but I got a confirmation email 2 hours ago saying it shipped
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nkgangew said:
Same here. Said Nov 5th but I got a confirmation email 2 hours ago saying it shipped
Sent from my LG-D800 using XDA Premium 4 mobile app
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Ditto, same here.
Also, to OP, try using Q&A subforum next time
When I placed my order it said it would ship by Nov 5th, but shortly after I got bumped to Nov 8th. Not sure what I did to piss off Google
meshdub said:
It's two different things though - November 5th is the date when Google estimates the phone will leave their warehouse. 2 day shipping is how fast it will take for the phone to arrive once it gets shipped.
Having said that, mine had Nov 5th date as well and it already shipped, so you might get an update sooner that you expect.
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What state do you live in? im in louisiana and havent heard yet
I had that then it switched to shipped and its arriving on Monday.
andrewt328 said:
What state do you live in? im in louisiana and havent heard yet
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I'm in California and it's shipping out of Louisville, KY.
I figured I would start a thread for Verizon users to track any information for our version.
I preordered on the 14th. The money has been taken out of my account, but no tracking info yet. The preorder confirmation number doesn't show anything either.
How about you guys?
Rippley05 said:
I figured I would start a thread for Verizon users to track any information for out version.
I preordered on the 14th. The money has been taken out of my account, but no tracking info yet. The preorder confirmation number doesn't show anything either.
How about you guys?
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Nothing no shipping info no money taken out.i pre ordered august 13 about 5 pm.i orders black 64 gb
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I preordered on the 13th. The money has been taken out of my account, but no tracking info yet.
Black, 64GB
Edit: Shipped, Estimated delivery :
Tues 8/18/2015 by 8:00 pm
soukie said:
I preordered on the 13th. The money has been taken out of my account, but no tracking info yet.
Black, 64GB
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Ditto
Sent from my Note 3
Preordered on 13th just received shipping notification, scheduled to arrive Tuesday!
Ditto that, I just received my shipping notification for delivery on Tuesday also.
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Mine shipped. Will have it Tuesday also
Sent from my Note 3
I got a tracking # already and I'll have it Tuesday as well.
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Nothing here yet..just says order in progress.I pre order on the 13......only had 32gb for white version...64gb not available only in black
Mine will be here Tuesday as well. Black 64gb
Edit....called in...and somehow terms and agreement was not accepted,but kept saying it was on my side....just accepted the terms by phone....guess I have to wait then.so much for doing it on Thursday
Ordered mine yesterday. No tracking info yet. What delivery service did VZW use for everyone?
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jamezr said:
Ordered mine yesterday. No tracking info yet. What delivery service did VZW use for everyone?
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FedEx.
Your should be ship on Monday.
xavierxxx2p said:
Edit....called in...and somehow terms and agreement was not accepted,but kept saying it was on my side....just accepted the terms by phone....guess I have to wait then.so much for doing it on Thursday
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Thanks for your post. Decided to call in myself.same thing happened to me.well it's on it's way now will be here wed. Thanks again.
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I pre-ordered a 32GB model on the 13th because I only really keep some apps and my photos and videos I take on the phone. However, the next day I decided to pay the extra $96 to double the capacity. Fortunately the Verizon rep was able to change my order while keeping my place in line. I got the tracking info yesterday and like others, will be receiving mine on Tuesday.
I wonder if it will have the verizon stamp on the back
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androidman0225 said:
Thanks for your post. Decided to call in myself.same thing happened to me.well it's on it's way now will be here wed. Thanks again.
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I'm getting it Wednesday also
htc fan89 said:
I wonder if it will have the verizon stamp on the back
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The S6 has it. The note5 will too and it's a big one!
I wish i saw this post sooner, i pre-ordered on the 13th and accepted the terms from the email. but that didnt work. so i called the number to accept and that now worked. Hope i get tracking info soon. so irritated
htc fan89 said:
I wonder if it will have the verizon stamp on the back
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Oh man, we all know it will.
I'm more concerned with the apps and features that get stripped like the s6. Browser, etc..
Has anyone received their shipment yet or have tracking info. An online customer rep told me that stores might not have stock for 2 weeks after the 21st and that they are only doing pretty orders and they will ship out Friday even though the release date is the 21st.
out for delivery today.
I ordered this morning. No tracking yet, but it still says estimated delivery tomorrow.
Ordered note 5 64gb from tmobile yesterday and got it today .
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Just ordered and already back ordered!
Got mine this morning. 64GB version
Ordered my white Note 5 late yesterday and got it today!
What shipping option did you guys choose?
Ordered mine just before 2 pm today and it's still bring processed. Says estimated delivery is tomorrow
Ordered yesterday and received today. Payed for overnight shipping. Black 32,
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vw65bus said:
Ordered yesterday and received today. Payed for overnight shipping. Black 32,
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you had to pay for overnight? it was free for me.
Dovigoldberger said:
you had to pay for overnight? it was free for me.
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Yep guess I'll have to call and get a refund. Was overnight free or you just got lucky receiving it early. Like living close to the distributor. Thanks for letting me know
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Overnight was free for me too and I got them to credit my account 24.99 for the overnight costs even though it was free. Ordered 64gb white so I'm hoping I get it tomorrow
Just got an update and I should receive it before 12 tomorrow. Pretty excited as I love the feel of the phone
jutaejrtouch said:
Just ordered and already back ordered!
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Where did you see that?
I just added it to the cart and never got a back ordered warning?
Not like it matters for me - something is messed up in the TMOBILE Database and it shows I own my G3 and Nexus 6 for my line and won't allow me to upgrade online.
I have to go into the store and settle for what they have.
First time on a non pure android operating system - little worried.
T-Mobile's site typically says "back ordered" for pre-order devices since they're not officially in stock for sale until the release date. It said the same thing last year with the Note 4.
I did not have that problem at all I just ordered it and an hour later it was shipped I'll have it by tomorrow at lunch no problem
vw65bus said:
Yep guess I'll have to call and get a refund. Was overnight free or you just got lucky receiving it early. Like living close to the distributor. Thanks for letting me know
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It was free.
I tried to get the shipping charges refunded in chat and he said they run free overnight promotions that are limited. He made a note on the account and instructed me to call the "telesales" team to see what they can do.
Walked into a Tmobile store last night and a hr later walked out with a white 32 gig. No shipping just gas money lol
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I just finished registering for my free battery and cradle, then I found out I was eligible for the 360 cam promo. My flyer I got from the t mobile store on my day of purchase said that deal expired on the 15th of april and I bought mine in the 16th. LGs website says you have until the 24th of April to purchase a G5 and and get the 360 cam.
So for anyone that recently purchased the phone from t-mobile, you still have a chance for the battery and the camera promo
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Any links?
frnhalo said:
Any links?
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http://www.lg.com/us/mobile-phones/g5/promo/carrier-selector
Thanks, sucks that's it's only for T-Mobile though.
pre-ordered mine so didn't have this issue but thanks for sharing the info!
Has anyone received an email confirmation? My wife received one for the battery and cradle, but I don't think it's shipped yet.
They send you an email after it ships
Wasn't able to get to the store in time on Sunday night.
T-Mobile.com should count as a "participating T-Mobile store", right?
The G5 is on backorder from T-Mobile, it could be up to a week before they ship. Hope I still qualify for all of the promos!
dinggus said:
Has anyone received an email confirmation? My wife received one for the battery and cradle, but I don't think it's shipped yet.
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I have a confirmation that my 360 Cam Submission was approved on April 6, but no shipping date yet. The approval said "up to 6 weeks"....
vansmack said:
I have a confirmation that my 360 Cam Submission was approved on April 6, but no shipping date yet. The approval said "up to 6 weeks"....
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April 25th I got an email mine was approved. Have a tracking number now but just a label so far.
Just want to mention I was unable to do the monthly installment so I paid full price. I was concerned I might not be eligible.. Glad lg is taking care of a good customer [emoji1]
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Mine is scheduled for delivery tomorrow
civichater said:
Mine is scheduled for delivery tomorrow
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When did you get the approval and when did you get the shipping email? Also which carrier is it coming through.. USPS?
I got my approval yesterday. So that took the full 2 weeks
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Just got an email from UPS to expect delivery by Friday, 5/20.
I got my package for my day 1 verizon G5 around last weekened. In addition to the battery, charging cradle, and 360 cam they also included a free super small micro to type C adapter plug. (less than 1")
Shipped with delivery date of 5/24 though.... Can't wait!
Got my UPS confirmation and tracking info 5/19 delivery date
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Mine shipped this morning and said expected date is 5/20/16. yay
just got my confirmation and my expected delivery date is set for the 21st. still wish they had a B&O module for sale in the states tho lol
Received mine yesterday, and it's a pretty neat gadget. However I'm starting to realize you can't use it for anything practical as I have found no way to actually post 360 degree pictures or videos yet. Anyone have any ideas how?