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This seems very strange. my N5, stock and unrooted (5.01) battery was getting bad so I replaced it with a unit from ebay. It looked like a genuine OEM battery but I suspect it wasn't.
And despite all the videos on Youtube etc. saying you can prise the back off the N5 without breaking anything I managed to break two tabs
Anyway after I put it all back my first heartstopping moment was NFC had stopped working, both for charging and for communications. A quick Google search revealed that was because the back had not snapped on properly so the antenna in the back was not contacting the motherboard contacts properly. A quick press of the back the case, a click and all was well,
But now the phone won't do trusted face or locations which it did before. If I go to trusted face and choose improve face matching I receive an error Couldn't start finding your face. And now face unlock never works as well as trusted location (my home).
I can't believe a new battery would affect that but perhaps somebody in these forums might have some knowledge of this problem?
I will wait for 5.1 to see if it fixes the problem, else I guess I have to live with it.
Thanks
Sounds like maybe the front facing camera connection might have been disturbed during battery installation.
If it was me, I'd go into the camera app and see if the front facing camera is working properly.
If not, pull the back off again and check around the camera for anything loose. Verify your antenna connections.
Best of Luck
That one of the first things I tried and the camera is fine. Also GPS works fine so trusted location should work.
lchiu7 said:
That one of the first things I tried and the camera is fine. Also GPS works fine so trusted location should work.
Click to expand...
Click to collapse
As you mentioned, waiting for the 5.1 OTA is going the be the best option short of factory resetting and losing all your data.
Hopefully the OTA will fix it for you when it arrives to your device.
If you prefer not to wait on Google, you could Download the 5.1 OTA and ADB sideload it using the STOCK recovery.
Nexus 5 OTA Help-Desk
Looks like you would need to follow :
Scenario #1
You are completely stock. Unlocked or Locked bootloader. No root permissions.
Continue to Section A
Best of luck
The problem is not from your battery.
Trusted places and faces are broken after the last Google Play update on a number of Nexus devices after they added the "on-body detection."
Some users get it to work, some temporarily, but it is not an issue with your new battery. From the forums i read, some users (not Nexus 5 ) got it to work by turning smart lock off and on, re-doing your locations in google maps, side loading the Google Play Services apk, uninstalling the Google Play Services and reverting it to previous version (mine is grayed out.)
I notice huge battery drain coming from the Google Play Services then I disconnected the GPS and it was no longer draining. I am assuming it's having trouble or a bug where it's searching my location for the Trusted places and draining my battery. This is only an assumption though. Hopefully it will be fixed in a future update. I still have not found a fix for my N5 or N7 2013 yet.
Just so others are not put off ive changed my Battery with no issues and have taken the back off 6 times. No clips broke. It is important to make sure all clips are pushed home and you should gently press the back allover as there are a lot of connections on the back that need to make contacts with the board
joegestes said:
As you mentioned, waiting for the 5.1 OTA is going the be the best option short of factory resetting and losing all your data.
Hopefully the OTA will fix it for you when it arrives to your device.
If you prefer not to wait on Google, you could Download the 5.1 OTA and ADB sideload it using the STOCK recovery.
Nexus 5 OTA Help-Desk
Looks like you would need to follow :
Scenario #1
You are completely stock. Unlocked or Locked bootloader. No root permissions.
Continue to Section A
Best of luck
Click to expand...
Click to collapse
I got the OTA update for 5.1 and it's made no difference. Might have to look at some other solutions.
chrisinsocalif said:
The problem is not from your battery.
Trusted places and faces are broken after the last Google Play update on a number of Nexus devices after they added the "on-body detection."
Some users get it to work, some temporarily, but it is not an issue with your new battery. From the forums i read, some users (not Nexus 5 ) got it to work by turning smart lock off and on, re-doing your locations in google maps, side loading the Google Play Services apk, uninstalling the Google Play Services and reverting it to previous version (mine is grayed out.)
I notice huge battery drain coming from the Google Play Services then I disconnected the GPS and it was no longer draining. I am assuming it's having trouble or a bug where it's searching my location for the Trusted places and draining my battery. This is only an assumption though. Hopefully it will be fixed in a future update. I still have not found a fix for my N5 or N7 2013 yet.
Click to expand...
Click to collapse
Not sure if that applies to me. I had the problem after I replaced the battery (though it could be coincidental) but before 5.1 where I understand is when on-body detection was first implemented.
I managed to get trusted places to work by walking around my section and getting the phone to recognise a new location which is basically the same as my home but with a different name. That seems to work but I still cannot get face detection, either with unlock or improve matching.
I found the reason for my large battery drain, it was one of my weather apps refreshing through Google play Services. I also did a temp fix for Trust Places like the other user did. I added two places next to my house, close enough to all cross each other. That did the trick for now.
Here's what worked for me
I got a phone call when my Nexus 5 was locked and instantly Trusted Face crashed and gave me a force close message. Here's how I managed to fix it:
1) First, I removed the existing face data and turned off Trusted Face.
2) From Settings --> Apps --> All, I found Trusted Face and Cleared Cache, Data, Force Stopped the app and then disabled & enabled the app.
3) Rebooted the phone holding the power button (Not through the menu)
4) Turned on Trusted Face and registered my face.
5) Then I had coffee, but that's not relevant to the case.
Note: I know some of the above steps are unnecessary and repetitive, but nothing else worked for me.
Good Luck !
Thanks. I tried that and now Trusted Face is working again.
PHP:
lchiu7 said:
Thanks. I tried that and now Trusted Face is working again.
Click to expand...
Click to collapse
I'm glad it worked.
Hey guys. Ia anyone having any issues with background data? I don't get push Notifications When im not on WiFi. Even when I'm on WiFi, my screen needs to be on to retrieve them. I've tried toggling the background data setting on and off. Music seems to work fine though, streaming. Tried prl and profile updates and even hard reset. I also installed the software update. anyone else having the same issue? Ia there a setting I'm missing?
Tyia
I have something similar, it seems to update but only when it wants to. Specifically with some apps data works only when on WiFi. For Example Google Play Music takes forever (I mean 10 minutes to load one song) to load songs on Sprints Network, but it is immediate on WiFi. Same thing with Facebook App, it will take 15-20 minutes to load data when in Sprint Network. As soon as I connect to WiFi it works immediately. Other apps work great, others don't.
Had the same issue. Sprint told me to do the ##72786# trick. Seems to work so far.
skinneejay said:
Had the same issue. Sprint told me to do the ##72786# trick. Seems to work so far.
Click to expand...
Click to collapse
Grrrr i don't get it. I tried that, still a no go. Google play music, google wallet and hangouts don't work period on lte. But voice search and the google app works just fine. No push Notifications on anything except on gmail for some reason. So frustrating, i don't get email notifications for work which is bad. I blame sprint's software team because my sprint note 4 and the s6 on verizon and att have no such issues.
I also posted a thread describing the same issues. All i know is sprint bette be working thier asses off on this because this is ridiculous i miss my gvoice txt for work because of this. If a customer cant txt me than i lose money. And im blaming sprint right now
Not to mention that the workaround is to use wifi. To use wifi!! Did they forget that there is also a major bug with wifi draining the phone like crazy as well. Pretty messed up
I've got the issue back again. I'm going to best buy to return. My wife's white phone is working perfect. Do you guys have the black version?
White, im outside of my 14 days. I have the white.
It works! Out of nowhere today , all of the issues are gone !
Guys please contact your carrier and samsung this is a bug affecting a lot of phones. I'm on the 4th and it is still an issue. The first 2 were black 64gig models and the last 2 are gold 64gig models.
http://forum.xda-developers.com/gal...s-stop-screen-off-t3071248/page4#post60888131
Has anyone else tried using a Bluetooth device go smart unlock your phone?
I can register my Bluetooth headset for the function but my phone still gets locked and requires my fingerprint after the screen is off for a few minutes
My phone is locked due to exchange security policies.
Sent from my SM-G920I using XDA Free mobile app
Works fine in my truck...
Works fine with my Sony SW3
Works fine with my moto 360
Same thing happens to me, but for location. I raised with Samsung on twitter and they asked me to email them. I've done so. Will let you know if I get any update.
I see the same issue - I have tried with two bluetooth devices and also a location. None of these bypass the need for fingerprint to unlock the phone. I also tried with PIN security - same issue. My phone has an exchange account linked which altered some security settings, maybe this is it? However, same account and same Android version on a Nexus5 and there was no problem.
yea im having issues as well. I do have exchange security as well but this worked fine on my Nexus 5. I'm also having issues where my Nexus 5 could skip songs via bluetooth. This does not work via google music now via my pioneer headunit. I cant tell if this is android bluetooth issues or what??
I have the same issue. Just disabled my exchange policy and it started working. It does not ask for fingerprint or pin any more.
This is weird because same setup on Nexus 5 worked fine. There smart lock overrode the exchange policy, but looks like Samsung has decided to give exchange policy higher preference than smart lock.
same for me just work with car Bluetooth but not with locations
Ok, moved Exchange account into Knox (which is awesome by the way) and now the smart lock works. Proves it was Exchange security causing it.
Cool, looks like exchange is the root cause.
Let me go explore knox as well!
Sent from my SM-G920I using XDA Free mobile app
I'm having the same issue with no exchange account set up.
teethgrinder32 said:
Same thing happens to me, but for location. I raised with Samsung on twitter and they asked me to email them. I've done so. Will let you know if I get any update.
Click to expand...
Click to collapse
+1 on location. But Bluetooth is perfect for me.
I had the same issue, smart lock works with BT but not with location.
What helped for me: I used location of Home from maps, it wasn't work. When I added "new" place and used near address it started working. I'm not using Exchange with security (I'm used to using Office365 and there isn't this rule)
works fine here over bluetooth to my gear 2 neo smart watch , and my turtle beach elite 800 wireless headphones , also location lock is working here on the w8 stock unrooted.
rakh1 said:
Ok, moved Exchange account into Knox (which is awesome by the way) and now the smart lock works. Proves it was Exchange security causing it.
Click to expand...
Click to collapse
What is knox? How did you accomplish this - I really want to get this trusted device unlock enabled. Thanks in advance.
I have the same issue - smart lock works without "corporate" account. However when I setup a "corporate" account (Exchange, or in my case - it's Google Apps with Google Device Policy) - smart lock stops working.
You can configure trusted devices/locations, but you need anyway to unlock device using pin/fingerprint/or whatever. Exactly same configuration worked well with recently replaced HTC One M7 (Sense version with Lollipop).
It's my first Samsung device after about 5 years with Android.. is there any chance they fix anything like that, is it worth to bomb tech. support about it?
On the side note, regarding alternative solution - I'm a bit curious how Knox is working. I don't like additional layer it adds to a system, and I don't really need such paranoid level of security, but.. maybe Knox is not so bad? Does it show notifications from Knox applications? How all apps are working in background, or do I need to unlock Knox each time I need to check the mail?
Yay, the upgrade to 5.1.1 has fixed this.
How do you disable exchange policy?
Update took care of it - I did not change anything.
Hi all,
I wanted to let you guys know that the Gear S2 and Gear S2 Classic both work on Android 7.0 Nougat
I'm using a Oneplus One running 7.0.
The point I tried to connect the watch my phone denied it and told be connection couldn't be made.
After turning the Bluetooth on and off again I was able to connect my Gear S2 with my phone (Probably a ROM bug)
[Improvements]
Everything seems to work fine and I even saw improvements.
Since Android Nougat I am able to see pictures of whatsapp messages, I wasn't able to do that on Marshmallow.
[Bugs]
There is 1 bug, I'm not sure if it's my ROM or the compatibility.
When I browse through my quick launch apps I see the messaging app, the app to send and receive Sms with.
I never saw this app on Marshmallow and it worked!
The app isn't available in the application list, only in the quick launch widget.
Too bad, after adding the app the widget will reset itself or the messaging app disappear from the quick launch widget after a certain time.
You can re-add it and use it, it's just an annoying bug.
[So, does it work?]
Yes, The S2 as well as the apps you need (S health included) works fine, no problems at all so far.
And if I will find one, I will post it here.
Hi, is your device encrypted? I'm planning on buying the s2..but grew hesitant after reading that encrypted phones are having synchronization issues.
(Btw i'm on nexus 6p)
Thanks.
How about phone calls? I have this weird bug that whenever i get a phone call, the names would show up on the gear....but on the phone, only numbers... like i dont have the person thats calling in my contacts.
And my phone wont display names until I delete samsung apps that connects to my phone.
Are you getting the same thing too?
I have the V20 (now with android 7)
So it seems that the Here wego maps/navigation app is not available for the s3 if you aren't using a Samsung phone. (I happen to use an LG v20)
Has anyone found a way to side load the app? Or what is the best alternative maps application for the s3?
Ok I found a way around the issue for anyone watching this thread... It's a little crazy and not for everyone.... I happen to have a Samsung Galaxy S7 as a work phone... I connected my S3 to that phone, where it installed HERE by default.... I then backed up the watch to my samsung account and then reconnected the watch to my LG V20 and restored the backup which included HERE.... Boom.... Problem solved
That's strange.. I got my S3 R-760 back in October 2017 from the UK. Immediately paired to a Sony Z5 and has been like that ever since, even after the ROM updates. One of the first things I did was to install HERE. Can't remember how exactly but it wans't a hassle so I assume straight from the watch or the store. I guess it has been removed after I installed it. Using it now as a standalone, no connection to the phone is required, just direct connection to the internet via wifi or hotspot. Of course I do not have the convenience of using it through the phone which could make it easier to search etc, but it is good enough.
Nice workaround you found, but for those that do not have the option of a Samsung phone, this thread could help: https://forum.xda-developers.com/gear-s3/help/wego-t3724511/page3
Hmm - I downloaded from Google onto my OnePlus 5T, installed on watch from Gear store and that was it.
UK / stock OnePlus 5T