I'm new to these forums so I'm not really sure if this is a known problem but I'll give you guys a little background of what lead to my issue.
So I rooted my Droid X last night using SuperOneClick and worked fine. Downloaded a bunch of root apps including ROM Manager and Bootstrap. I backed up my phone using bootstrap perfectly fine and everything was working good until this afternoon when I did another backup after getting rid of a few old unused apps. During the back up process, my phone crashes and goes into the reboot screen. It stayed on the M logo for a good half hour. I finally pulled the battery and loaded into recovery mode. I attempted to restore my backup from the previous night multiple times but it kept freezing in the middle of the process. After several battery pulls (I know not a very good idea but i didn't know what else to do) my X finally turned on normally but it was like a brand new phone. I don't know much about the backup process but from what I've read, my phone is supposed to be just like how it was, now restored.
I've linked my google account so I can get everything back, my photos/videos are still there and from the apps that I've tried to use, they're like the way they were (haven't tried any games yet because theyre still downloading).
However I'm tempted to try another attempt at loading my back up now that I'm home but is it a good idea? Or is linking google accounts the way bootstrap backs up apps? My phone is currently still downloading all my old apps that i got off the marketplace so I might just wait until thats finished, then maybe think about.
BTW: For some reason my phone can't connect to 3G either. Earlier today it was fine and I was even surprised that I got 3G at work which I never get. But half way through the day it just went back to normal phone connection. I thought it was because of my work but now that I'm back at my house I still don't have 3G connection. Is this an issue with my phone or do you think it's just my connection?
Thanks so much for the help
Hey everyone! First post on the xda forums. I apologize if someone has already covered this issue but I havent been able to find anything about it. I've been rooting phones for a little over a year now, started with my good old LG Optimus T, and most of the time everything went perfect unless a ROM gave me fits. Now I'm onto the LG G2x and I love the phone but I'm having issues with CWM and running ROMS. The biggest issue is that when I boot into Clockwork Recovery, my phone sometimes restarts once the backlight times out, which is really odd and super annoying when I'm trying to install a ROM or do anything else. Everything is usually fine if I just keep touching the screen while its doing anything because I'm keeping the backlight active. I feel as if I installed recovery wrong. I first installed it using the CWM app which seems like a no-no, and since then have installed it with NvFlash, which hasn't changed anything. Can anybody maybe explain why this is happening? I'm also having issues getting any ROM to be reliable, every one I've tried will maybe work for a little bit, but after a while will just get into a loop of starting up, working for a bit then my phone restarting and its just the same loop over and over again. I'm wondering if that can be attributed to CWM. Anyways, sorry for the long post. Can anybody help me? Thanks
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
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Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
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Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
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That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
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Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
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So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
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Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
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My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
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If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
I have an LG Nitro and recently when i'm using it the screen will randomly turn completely blue then it'll shut down on it's own it did it about 2-3 times a day and now it does it more than 7 times a day then i'll turn it back on and it'll let me use it for a while more than it does the same thing i don't know what could possibly be wrong with it?
This could be a hardware problem, you can always try to flash the rom if you're rooted and have a custom recovery, if you're not. Just flash an official update from the LG site. And see how it goes, if it still happens then I'm sure you're device is messing up.
If I helped, don't hesitate to hit that Thanks button
Hi,
I recently purchased moto g 3rd gen phone. The notification drawer keeps on popping in and out itself. This happens even when the phone is in idle state or in the app menu.
I have updated the phone and even tried factory reset but the problem persists.
Any help would be appreciated.
You are the first one with this problem (i think), so there is verry little information about this bug.
i cant help you sorry
(maybe if you in to a adventure: try flashing a custom rom like Cyanogenmod)
I just got my Moto G3 yesterday (16 GB model, XT1541, Android 5.1.1) and I have the same problem. I've already done a factory reset but basically this problem was there when I first switch on the phone.
Any help is appreciated, this is really getting on my nerves...
Sounds like a bad touchscreen, no?
Sent from my MotoG3 using Tapatalk
That's what I thought at first, too. But it simply happens without anything touching the phone/screen.
I'd say it's a bug that some software (installed on the phone already - I had this bug after just switching on the brand new phone) is causing.