Vodafone UK S6 won't update. - Galaxy S6 Q&A, Help & Troubleshooting

My wife has a Samsung Galaxy S6 from Vodafone UK, and it keeps telling her she has an update (see attached photo), however, everytime she tries to run it, it reboots into (what I assume is) recovery, tries to install the update then it comes up with an exclamation mark in a yellow triangle with an Android with X's for eyes. It then reboots without installing the update?
The phone is 100% stock, never had any root or any modifications.
Any ideas why this update is failing?
Cheers
Stewart
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Sent from my LG-H815 using Tapatalk

Go to recovery and do wipe cache then update. If it does not work go again to recovery and do full reset then update. If it does not work flash this latest UK Vodafone 5.1.1 ROM via odin.
http://www.sammobile.com/firmwares/download/52427/G920FXXU2POGJ_G920FVFG2BOG2_VOD/

roydok said:
Go to recovery and do wipe cache then update. If it does not work go again to recovery and do full reset then update. If it does not work flash this latest UK Vodafone 5.1.1 ROM via odin.
http://www.sammobile.com/firmwares/download/52427/G920FXXU2POGJ_G920FVFG2BOG2_VOD/
Click to expand...
Click to collapse
Thanks for the reply, the cache wipe didn't work. Don't really want to do a full wipe if I can help it. Will flashing that update via Odin do a full wipe?
May just take it to Vodafone and get them to sort it out.

Have you connected it up to a PC with smart switch and tried updating it that way? Failing that I'd take it into a samsung shop, they can flash / update it for you in about 20 minutes.

FSOP said:
Have you connected it up to a PC with smart switch and tried updating it that way? Failing that I'd take it into a samsung shop, they can flash / update it for you in about 20 minutes.
Click to expand...
Click to collapse
No, I looked at Smart Switch, and it didn't say anything about updating software, only about moving from another phone to Samsung?
We have no Samsung shops around here, would VodaFone shop do?

StuMcBill said:
No, I looked at Smart Switch, and it didn't say anything about updating software, only about moving from another phone to Samsung?
We have no Samsung shops around here, would VodaFone shop do?
Click to expand...
Click to collapse
Yeah it should have said there was an update..... no Vodafone wont have the ability to flash it for you, if there are no Samsung shops near you could try flashing yourself via odin, it's a pretty straight forward process but if it goes wrong it *can* brick your phone and it'll have to go to Samsung anyway

FSOP said:
Yeah it should have said there was an update..... no Vodafone wont have the ability to flash it for you, if there are no Samsung shops near you could try flashing yourself via odin, it's a pretty straight forward process but if it goes wrong it *can* brick your phone and it'll have to go to Samsung anyway
Click to expand...
Click to collapse
Does the odin method wipe the phone?

It shouldn't but I'd make a backup anyway, to be on the safe side.

FSOP said:
It shouldn't but I'd make a backup anyway, to be on the safe side.
Click to expand...
Click to collapse
How? (Sorry, Im currently an LG G4 user, not sure about all the Samsung stuff)

Smart switch will backup your stuff! If you need help flashing with odin there's a stock firmware sticky that guides you through everything you need to know. Or ask here I'll help.

Related

FRF91 OTA?

FRF91 OTA just turned up on my un-rooted nexus one - not sure whats included, I already had the FRF85B OTA update earlier this week to take me from my manually (but officially google sourced) beta builds of FROYO iAnybody else seen this?
Cheers
James
I too just got this update this afternoon on my non-rooted Nexus One. I'm on T-Mobile.
Just got mine OTA as well a few minutes ago.. unrooted AWS N1 on T-Mobile.
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I just got it too. Should be safe eh?
ed: Scraps. It doesn't want to apply itself if using AmonRA... :/
Come on guys, grab the url from logcat please.
just did a google search but I only find this and this and another site but no one seems to know what's been fixed
Edit // -> http://forum.xda-developers.com/showthread.php?p=7030780
This is (I hope!!) relevant info I found in logcat --
W/RecoverySystem( 555): !!! REBOOTING TO INSTALL CACHE:signed-passion-FRF91-from-FRF85B.db99fdf1.zip !!!
Does it help?
EDIT: HERE YOU GO http://android.clients.google.com/packages/passion/signed-passion-FRF91-from-FRF85B.db99fdf1.zip
Yea I just got it, straight from FRF83
Any idea what changes this build contains?
Everytime i receiv an update OTA when i reboot i get an error in the downloaded file, can it be bec i have the bootloader unlocked?
it says ts not signed or smntg
And sorry to crosspost, but does recovery-root still work on FRF91?
Unlocking bootloader will not cause update to fail. If you have custom recovery and/or custom ROM, it will.
My guess would be that it's probably a fix to the exploit which allows people to root without unlocking the bootloader.
venec said:
Everytime i receiv an update OTA when i reboot i get an error in the downloaded file, can it be bec i have the bootloader unlocked?
it says ts not signed or smntg
Click to expand...
Click to collapse
If you have changed your recovery from stock, then the OTA won't install.
AT&T
Safe to apply to AT&T phones?
rohandhruva said:
Unlocking bootloader will not cause update to fail. If you have custom recovery and/or custom ROM, it will.
Click to expand...
Click to collapse
Aha! im using Amon_RA recovery
how do i update with this?
Im trying from sd card but it wont do it either ><
ArcanaXVIII said:
My guess would be that it's probably a fix to the exploit which allows people to root without unlocking the bootloader.
Click to expand...
Click to collapse
thats exactly what i was thinking
blix247 said:
Safe to apply to AT&T phones?
Click to expand...
Click to collapse
All updates from EPE54B and up are safe as far as I know. If not, it wouldn't flash. The updates are the same for both now days.
venec said:
Aha! im using Amon_RA recovery
how do i update with this?
Im trying from sd card but it wont do it either ><
Click to expand...
Click to collapse
nvm i just went back to stock recovery, im not installing any custom ROM anyways
Yet....
Thank you
You could always just fastboot boot the stock recovery and flash it so that you don't have to reflash the recovery again.

Bootloop with stock firmware

I got this sensation from ebay as "New", and i tried updating the firmware, but when I unlocked it, it would say loading, and then freeze for like 15 seconds and then reboot. This is pissing me off, and I turned it off, held the power and vol down button and selected factory reset, and it's still doing the same thing. Is there any way to fix this? Any help would be appreciated!
hyudryu said:
I got this sensation from ebay as "New", and i tried updating the firmware, but when I unlocked it, it would say loading, and then freeze for like 15 seconds and then reboot. This is pissing me off, and I turned it off, held the power and vol down button and selected factory reset, and it's still doing the same thing. Is there any way to fix this? Any help would be appreciated!
Click to expand...
Click to collapse
You need to provide more detales like what your bootloaders says, how did you upgrade you firmware?
Mile_zdr said:
You need to provide more detales like what your bootloaders says, how did you upgrade you firmware?
Click to expand...
Click to collapse
I went to Settings > About phone > Software updates > Check now and it said there was an update from google, so I updated it.
And the bootloader shows this
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hyudryu said:
I went to Settings > About phone > Software updates > Check now and it said there was an update from google, so I updated it.
And the bootloader shows this
Click to expand...
Click to collapse
i think you need to flash RUU please read this thread http://forum.xda-developers.com/showthread.php?t=1672425 and ask before doing something someone else will answer you the write thing because i'm not very familiar with RUU( stock firmware)
Mile_zdr said:
i think you need to flash RUU please read this thread http://forum.xda-developers.com/showthread.php?t=1672425 and ask before doing something someone else will answer you the write thing because i'm not very familiar with RUU( stock firmware)
Click to expand...
Click to collapse
Thanks for your help
I tried taking out my sim card and then booting it, and to my surprise, it actually booted for some reason. (Bad sim card maybe?) I'm going to try to update it via software update on HTC and then putting in my sim card after it's done updating.
hyudryu said:
Thanks for your help
I tried taking out my sim card and then booting it, and to my surprise, it actually booted for some reason. (Bad sim card maybe?) I'm going to try to update it via software update on HTC and then putting in my sim card after it's done updating.
Click to expand...
Click to collapse
Try that, and try your sim on other devices i don't think the sim is bad but check it out

S6 Bootloader and Modem Odin Flash Failed Red

Greetings, this might be a better place to post this. Up till now my roots have been ok and bootloader and modems are ok. But recently (yesterday) i wanted to use Xtresolite Rom again and wanted to update to newest recommend BL and Modem, however im getting a fail. I already tried a new computer so its not that. I never had this issue before and its a bit concerning.
The phone works ok, but i can no longer update the BL and Modem on it.... any ideas on how to get around this ? Reset it or something like that ? I have read that a possible complete FORMAT might fix it, but does that mean it removes everything on the phone including SDcard storage files or just the mainphone files ? Here is a screenshot of what i get in Odin, would really appreciate some help.
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agentdangermouse said:
Greetings, this might be a better place to post this. Up till now my roots have been ok and bootloader and modems are ok. But recently (yesterday) i wanted to use Xtresolite Rom again and wanted to update to newest recommend BL and Modem, however im getting a fail. I already tried a new computer so its not that. I never had this issue before and its a bit concerning.
The phone works ok, but i can no longer update the BL and Modem on it.... any ideas on how to get around this ? Reset it or something like that ? I have read that a possible complete FORMAT might fix it, but does that mean it removes everything on the phone including SDcard storage files or just the mainphone files ? Here is a screenshot of what i get in Odin, would really appreciate some help.
Click to expand...
Click to collapse
you phone g920i?
agentdangermouse said:
Greetings, this might be a better place to post this. Up till now my roots have been ok and bootloader and modems are ok. But recently (yesterday) i wanted to use Xtresolite Rom again and wanted to update to newest recommend BL and Modem, however im getting a fail. I already tried a new computer so its not that. I never had this issue before and its a bit concerning.
The phone works ok, but i can no longer update the BL and Modem on it.... any ideas on how to get around this ? Reset it or something like that ? I have read that a possible complete FORMAT might fix it, but does that mean it removes everything on the phone including SDcard storage files or just the mainphone files ? Here is a screenshot of what i get in Odin, would really appreciate some help.
Click to expand...
Click to collapse
If you previously firmware (OI9 and new) had it, you can return to the boot loader only to release OI9.
Older bootloader cause an error.
furkanndk said:
you phone g920i?
Click to expand...
Click to collapse
Yeah sorry i mentioned its Samsung SM-G920i
bininga59 said:
If you previously firmware (OI9 and new) had it, you can return to the boot loader only to release OI9.
Older bootloader cause an error.
Click to expand...
Click to collapse
I never had I09, pretty sure previous to this i had one B0F or something like that. What is the latest for Samsung 920i that i can try ?
agentdangermouse said:
I never had I09, pretty sure previous to this i had one B0F or something like that. What is the latest for Samsung 920i that i can try ?
Click to expand...
Click to collapse
Actually issue is resolved, i installed Samsung Phone Info from app store and i double checked my bootloader and modem installed i am already running latest bootloader from here http://forum.xda-developers.com/galaxy-s6/development/g920i-bootloader-modem-updated-10-10-t3221796
So i guess the fact is i cannot downgrade maybe thats why this is the issue. So i think all is ok
Thanks for the assistance

HOW Un-brick S3 VERIZON

My phone s3 is bricked after unlock bootloader via EZ-Unlocker. How Can I Un-brick my phone.
I tried SD card method but failed.
My Phone OS was: 4.4.2
Model: SCH-i535
khiero said:
My phone s3 is bricked after unlock bootloader via EZ-Unlocker. How Can I Un-brick my phone.
I tried SD card method but failed.
My Phone OS was: 4.4.2
Model: SCH-i535
Click to expand...
Click to collapse
Have you attempted to use Odin to return to stock?
Nexus 6 via Pure Nexus
Exact same thing happened to me! cost me too much to fix it.
I had to mail out mt s3 for a jtag service.
EZ-unlock HARD-BRICKS phones on 4.3 and up. This is happening to way too many people! there should be a way to stop this.
One can brick their phone if ignores the warning, but there is NO WARNING for this app.
EZ-Unlock HARD-BRICKS your phone. DO NOT USE IT if you're on 4.3 and up.
Sarfarash said:
Exact same thing happened to me! cost me too much to fix it.
I had to mail out mt s3 for a jtag service.
EZ-unlock HARD-BRICKS phones on 4.3 and up. This is happening to way too many people! there should be a way to stop this.
One can brick their phone if ignores the warning, but there is NO WARNING for this app.
EZ-Unlock HARD-BRICKS your phone. DO NOT USE IT if you're on 4.3 and up.
Click to expand...
Click to collapse
If you read on the forums prior to using the app it wouldn't happen. The problem is too many people just do things without reading first
Nexus 6 via Pure Nexus
here's how I got out of ez unlocker
I've done the exact same thing. luckly I was able to get back boot. Here's how.
I knew stock firmware should fix things. so in search of firmware i ended up here then i looked at the 1st comment. downloaded it and it worked.
Odin doesn't detect my phone
take a look at this picture
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khiero said:
Odin doesn't detect my phone
take a look at this picture
Click to expand...
Click to collapse
You hard bricked it.
You can either find someone to jtag an image back to your phone or use a hard brick repair guide. If you go the jtag route consider getting it downgraded to 4.1.2 so you can have an unlocked bootloader.
Hard brick repair:
http://forum.xda-developers.com/showthread.php?t=2581166
It would also be beneficial for you to read this over when you fix your phone to make sure you know what you're doing first:
http://forum.xda-developers.com/showthread.php?t=2639337
BadUsername said:
You hard bricked it.
You can either find someone to jtag an image back to your phone or use a hard brick repair guide. If you go the jtag route consider getting it downgraded to 4.1.2 so you can have an unlocked bootloader.
Hard brick repair:
http://forum.xda-developers.com/showthread.php?t=2581166
Click to expand...
Click to collapse
how can i jtag an image in my phone ?
it is by a box or no
khiero said:
how can i jtag an image in my phone ?
it is by a box or no
Click to expand...
Click to collapse
Yes, It's by a box.

Update out for gs7

However I can't install for some reason
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Reenabled all disabled packages then rebooted
Will try again in the morning
Weird. Just installed mine and all went well.
~Adds FM radio function.
Cool!!
esjames said:
~Adds FM radio function.
Cool!!
Click to expand...
Click to collapse
Just downloaded my update, all went well. I also seen where it has FM radio function. Where do I find that? Thanks, Vinny
Sent from my SM-G930T using Tapatalk
vinnyjr said:
Just downloaded my update, all went well. I also seen where it has FM radio function. Where do I find that? Thanks, Vinny
Sent from my SM-G930T using Tapatalk
Click to expand...
Click to collapse
Download Next Radio from the play store, and you need headphones plugged in to serve as the antenna.
I think they're pushing the FM radio cause of the issue going on with iheartradio
If you're not on the beta 6.1.1 of iheartradio, it causes the phone to reboot if you open and stream via that app.
Thank You, Vinny
Sent from my SM-G930T using Tapatalk
Downloading via lte did the trick
nest75068 said:
I think they're pushing the FM radio cause of the issue going on with iheartradio
If you're not on the beta 6.1.1 of iheartradio, it causes the phone to reboot if you open and stream via that app.
Click to expand...
Click to collapse
I haven't had an issue with iheartradio use it everyday
So I got the update this morning, and went ahead and updated it. No problems with anything so far....
Except.....
For whatever reason, I decided to try for the update again and I got an error saying my phone had been tampered with. So I did what any IT guy would tell you to do and I turned it off and on. I noticed the unlocked lock icon on the galaxy s7 powered by Android screen. Now my phone is completely stock. But as I recall, that icon means the bootloader is unlocked. Maybe the update made it so that it can be unlocked now?
I'm a long time iPhone user so I could be wrong. Maybe someone should try unlocking the bootloader after the update.
DrukQs_86 said:
So I got the update this morning, and went ahead and updated it. No problems with anything so far....
Except.....
For whatever reason, I decided to try for the update again and I got an error saying my phone had been tampered with. So I did what any IT guy would tell you to do and I turned it off and on. I noticed the unlocked lock icon on the galaxy s7 powered by Android screen. Now my phone is completely stock. But as I recall, that icon means the bootloader is unlocked. Maybe the update made it so that it can be unlocked now?
I'm a long time iPhone user so I could be wrong. Maybe someone should try unlocking the bootloader after the update.
Click to expand...
Click to collapse
Go into download mode (turn off phone, hold power, home, and volume up) and see if the Knox bit says 1, which means it is tripped. Also, https://idlekernel.com/twrp/heroqlte/3.0.2-0/ download tar from that and try and flash in Odin, if succesful, congradulations you are the first to have this.
Knox wasn't tripped
DrukQs_86 said:
Knox wasn't tripped
Click to expand...
Click to collapse
:crying: Oh well, it was worth a shot.
I have done with no tension

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