Hello.
I got the Samsung Galaxy S6 on the 11th of April this year.
But I've been having som problems since then.
When I use the phone some letters isn't showing (see photos). It's everywhere from the clock on the lockscreen, messages app, to games.
I was wondering if anybody knows about this?
Samsung in Denmark says that I'm the only one they heard of who had this problem.
So I was curious.
Thanks in advance.
Photos:
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Might be due to a rogue app. Go to recovery mode and do full reset.
roydok said:
Might be due to a rogue app. Go to recovery mode and do full reset.
Click to expand...
Click to collapse
remember to also do a backup if possible. You can use smart switch PC application
Letters missing
I have the exact same problem with mine. After multiple factory resets, waiting for updates, and running it in safe mode I finally sent mine into Samsung support hopefully to get fixed.
Coffee3p said:
Hello.
I got the Samsung Galaxy S6 on the 11th of April this year.
But I've been having som problems since then.
When I use the phone some letters isn't showing (see photos). It's everywhere from the clock on the lockscreen, messages app, to games.
I was wondering if anybody knows about this?
Samsung in Denmark says that I'm the only one they heard of who had this problem.
So I was curious.
Thanks in advance.
Photos:
Click to expand...
Click to collapse
patrat81 said:
I have the exact same problem with mine. After multiple factory resets, waiting for updates, and running it in safe mode I finally sent mine into Samsung support hopefully to get fixed.
Click to expand...
Click to collapse
I've tried the same things as you mention. And sent it to my carrier for a repair. But all they did was update it and ship it back. No difference.
So after some time now, I've convinced my local Samsung shop to tell my carrier that there is a problem with the "motherboard" of the phone.
And that all of the inside hardware should be changed to some new.
So let's see how it's gonna end.
But please, tell me if you find a solution.
Related
I've encountered this weird problem with the camera. The phone is brand new. When trying to take pictures, in the viewfinder and the pictures taken, it was blurry and ghostly, something exactly like this:
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I have tried so many ways including hard-resetting, flashing to new ROMs and whatnot. Still none works. Any suggestions, please, I don't wanna send te phone all the way to HTC Turkey for repair, as HTC USA claims that my phone's serial number belong there. Thank you all.
I had a similar problem with my Fuze's camera. When I would take photos, it would look like static (meaning the image would not come out at all) but it would be colored exactly the way your photo is colored (the greens, purples, and oranges).
That phone also had a dead pixel on it, so I ended up returning it to an AT&T store, and they gave me a replacement. The problem did not exist on the new replacement phone, so i'm guessing its an issue with the camera.
prjkthack said:
I had a similar problem with my Fuze's camera. When I would take photos, it would look like static (meaning the image would not come out at all) but it would be colored exactly the way your photo is colored (the greens, purples, and oranges).
That phone also had a dead pixel on it, so I ended up returning it to an AT&T store, and they gave me a replacement. The problem did not exist on the new replacement phone, so i'm guessing its an issue with the camera.
Click to expand...
Click to collapse
Thank you for your confirmation, I guess I've gotta try to contact HTC then since I've got my TouchPro on E-Bay.
beeahead said:
Thank you for your confirmation, I guess I've gotta try to contact HTC then since I've got my TouchPro on E-Bay.
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Click to collapse
my step dad had this problem on his iphone and he did a hard reset and it fixed the problem but i would say normally if this happens it is a problem with the ccd so i would try hard reset and dont' load any apps if it still does not work then RMA it
I Just got a new htc one xl (snapdragon) but i have a problem. When i am going to make an update (OTA) to the android it starts to install it and in the middle stop and i get an error image. I tried a factory reset but nothing changed. Is a problem that i don't have SIM in the phone ? (i don't have micro sim for now but i don't think this is a problem
Anyone can help ?
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I would think it might stop when it gets to the part about needing to configure for a carrier. Are you downloading a carrier (ATT, etc) based update?
mitsurugidgb said:
I would think it might stop when it gets to the part about needing to configure for a carrier. Are you downloading a carrier (ATT, etc) based update?
Click to expand...
Click to collapse
I download the automaticly update i dont know what is it exactly.
I bought it from china and i live in Greece. Maybe this is the problem
Tomorrow i will put a sim and i will update the thread.
Thanks for the fast reply
It's most likely a Hong Kong model if you bought it from China, but you might still need to have a SIM inserted for it to carry through with the update.
Sent from my Evita
Not Working with SIM inside
I just tried the update with SIM on but the same....
Any solution?
Same issue!
I have the same phone and when updating the software 10 days ago had the same issue. I have tried everything - including the factory reset suggested by HTC - and the phone will now only go as far as the beats audio splash screen. It hangs there forever, generating vast amounts of heat and nothing else!
After a very snotty email to customer services, I have been offered a free check - even though the phone's just out of warranty - if I spend 80RM to send it to Kuala Lumpur?!
If it gets resolved, I'll let you know...but I'm not holding my breath... I seem to have a ery expensive light-up paper weight now...
Hi.
So i got an s6 from eBay.
It's not reacting to my touch. (it is, but with insane delay and barely!)
Couldn't figure this out.
Suddenly or occurred to me that something is fishy since home screen should not be organized like this (this is AFTER full reset!)
(why would twitter be inside a folder named Google?)
Also looks to be non-stock.
Here's a pic.
Can anyone tell me what am I dealing with here?
Does not seem to be running the usual Samsung rom.
Was this device tinkered with?
Also see video here:
https://vid.me/29AP
Thank you!
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Is it a real S6?
Theres a thread in the General section about how to try and spot a fake S6.
that article mentions the fake ones are running droid 4.x, but thats not to say they haven't mucked with the version number on it.
edit: http://forum.xda-developers.com/galaxy-s6/general/difference-real-fake-samsung-galaxy-s6-t3153108
CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
chinese letters on boot is a definitive answer to my question right?
benyben123 said:
chinese letters on boot is a definitive answer to my question right?
Click to expand...
Click to collapse
Yes you got a copy of the galaxy s6. thats why its running so slow.
these fakers might as well build a phone with the effort they put into these!!!! it's insanely crafted!!! if software wasn't as ****ty - might have missed it!!
(one of them is actually quite snappy)
benyben123 said:
these fakers might as well build a phone with the effort they put into these!!!! it's insanely crafted!!! if software wasn't as ****ty - might have missed it!!
(one of them is actually quite snappy)
Click to expand...
Click to collapse
Since you bought off eBay. Did you pay via paypal?
Just lodge a claim against them for selling a fake item.
Make sure and screenshot the ebay listing as well
Yes I will definitely file a claim. Thank you.
Everyone else - BE WARNED!!!
My advice:
Turn off phone.
Press and hold power button + volume down button.
Hello everybody,
In my notification scren when i scroll down the message goes up again.Looks strange also i cant answer when i am in landscape mode.
Notice this problem with ONEui 3,0 android 11.(no root device, europian model exynos)
I made factory reset from phone settings twice, hard factory reset clear cashe repair apps from stock recovery.nothing..
here some photos for more clear view of my issue.Sorry for my bad english.
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It's been an ongoing issue since the beta. Samsung was made aware but chose not to fix it.
Haunt3r said:
It's been an ongoing issue since the beta. Samsung was made aware but chose not to fix it.
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Click to collapse
Really? so we have to 'live' with this issue with this phone
alexanter the great said:
Really? so we have to 'live' with this issue with this phone
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Click to collapse
I reported it once on the first initial one ui 3.0 and then again once I upgraded to ctl7, hopefully it gets fixed, but it doesn't seem like a priority to them. i actually just downgraded to 2.5 cause I hate the bugs they currently have.
Haunt3r said:
I reported it once on the first initial one ui 3.0 and then again once I upgraded to ctl7, hopefully it gets fixed, but it doesn't seem like a priority to them. i actually just downgraded to 2.5 cause I hate the bugs they currently have.
Click to expand...
Click to collapse
Eventually is the time frame. Samsung took over a year to fix the Buds+ firmware. Lol not sure it's optimized even now and niether is Samsung
It probably will get fixed... eventually
Strange I'm not having this issue on mine at all. I got European version too but nordic one and my notification part is fine for me.
Jake.S said:
Strange I'm not having this issue on mine at all. I got European version too but nordic one and my notification part is fine for me.
Click to expand...
Click to collapse
probably a few devices have this and that is the reason its not a priority for samsung..
alexanter the great said:
probably a few devices have this and that is the reason its not a priority for samsung..
Click to expand...
Click to collapse
Samsung will substitute smaller chipsets and components during a production run if need be. Result is the firmware may not be compatible for those chipsets/components until the glitch is noticed and firmware updated to include them.
Add to that there are many variants of firmware because of different carriers and countries.
Is there a way to stop the auto update to 12? I had to send mine to Nokia to get downgraded back to 11 cause for one thing, it killed the dual SIM capability. Then, i just hate the UI and refuse to pay for apps to fix the look. I have looked everywhere and all the guides say to go to a certain place and disable them, but that doesnt exist in Android ONE i guess. I dont really want to try a custom ROM cause im sure it wont support dual SIM either.
Find the OTA update app and do a adb edit to disable it. Package Disabler has a variant for model other than Samsung, that might work too.
On Samsung's they look like this, ws.dm is the prime offender...
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Where do you find this?
I use this. For non-Samsung devices navigate towards the bottom of that page. You can contact them by email with a question too.
blackhawk said:
I use this. For non-Samsung devices navigate towards the bottom of that page. You can contact them by email with a question too.
Click to expand...
Click to collapse
I would not recommend this sites app to anyone. I tried to buy it last night and 24hrs later, I still have no app to download. I found your post from a Google search. Email went unanswered.
funcritter said:
I would not recommend this sites app to anyone. I tried to buy it last night and 24hrs later, I still have no app to download. I found your post from a Google search. Email went unanswered.
Click to expand...
Click to collapse
Give them a business day or two... jeeesze. Do a charge back on the card if you must. I've been using them for over 3 years, no worries, as I am now.