My Samsung galaxy s6 is unsupported - Galaxy S6 Q&A, Help & Troubleshooting

So an error occurred while i was updating my device and it tells me to use smart switch emergency recovery function but when use it it says my device isnt unsupported. Please help me i just got my phone like two week agos and my Model number is SM-G920I

You can:
1. Bring your S6 back to Samsung for warranty repair which is free,
2. If your brave enough just choose your country and flash the latest G920i stock 5.1.1 ROM via odin.
http://www.sammobile.com/firmwares/database/SM-G920I/

Related

[Completed] Samsung Galaxy S5: Model number is SM-G900F in About device but SM-G900P in Odin mode

This is a bizarre situation. I bought a Samsung Galaxy S5 from a local store, and clearly it was used as it was not in its original box and accessories. Well the price was cheap, so I did not mind. The phone is original, I can confirm, however there is a strange issue. In the 'About device' it is written that the phone is a SM-G900F model, while under the battery there is the sticker with GT-S5830i (yes Galaxy Ace !!!) with a wrong IMEI and S/N. Furthermore, the phone was rooted I checked with two apps from the playstore. The phone had an issue as well, I can see in the background all the time a VERY faint image of the Easy mode, and interestingly I cannot get into Easy mode. So I thought to flash a latest firmware downloaded from sammobile (of course the SM-G900F version). However the flashing process keeps failing. And to my surprise in the Odin mode, it says: Product name: SM-G900P. So, I have a S5 which is a Sprint variant and unlocked but says it is the International variant in 'About Device"?
My questions are:
1. How can I get the latest firmware and updates from Samsung (OTA updates)?
2. How can I remove the root?
3. If I have update the firmware manually using Odin, which one should I download, the SM-G900P version or the SM-G900F version (this had no success)?
3. Will updating the firmware cause the phone to be locked again?
4. What should I really do? I know I can complaint to the seller, but I am curious about this situation.
NOTE:
Bootloader: G900PVPU2B0D3
Build ID: KOT49H.G900FVPU1AND2
Baseband version: G900FVPU1AND2
Kernel version: 3.4.0-964333
Mr Rus said:
This is a bizarre situation. I bought a Samsung Galaxy S5 from a local store, and clearly it was used as it was not in its original box and accessories. Well the price was cheap, so I did not mind. The phone is original, I can confirm, however there is a strange issue. In the 'About device' it is written that the phone is a SM-G900F model, while under the battery there is the sticker with GT-S5830i (yes Galaxy Ace !!!) with a wrong IMEI and S/N. Furthermore, the phone was rooted I checked with two apps from the playstore. The phone had an issue as well, I can see in the background all the time a VERY faint image of the Easy mode, and interestingly I cannot get into Easy mode. So I thought to flash a latest firmware downloaded from sammobile (of course the SM-G900F version). However the flashing process keeps failing. And to my surprise in the Odin mode, it says: Product name: SM-G900P. So, I have a S5 which is a Sprint variant and unlocked but says it is the International variant in 'About Device"?
My questions are:
1. How can I get the latest firmware and updates from Samsung (OTA updates)?
2. How can I remove the root?
3. If I have update the firmware manually using Odin, which one should I download, the SM-G900P version or the SM-G900F version (this had no success)?
3. Will updating the firmware cause the phone to be locked again?
4. What should I really do? I know I can complaint to the seller, but I am curious about this situation.
NOTE:
Bootloader: G900PVPU2B0D3
Build ID: KOT49H.G900FVPU1AND2
Baseband version: G900FVPU1AND2
Kernel version: 3.4.0-964333
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Click to collapse
Hi and thank you for using XDA Assist
Couldn't find anything unfortunately , but you can try to ask in the Q&A section here:
Good luck!

Samsung Galaxy S5: Model number is SM-G900F in About device but SM-G900P in Odin mode

This is a bizarre situation. I bought a Samsung Galaxy S5 from a local store, and clearly it was used as it was not in its original box and accessories. Well the price was cheap, so I did not mind. The phone is original, I can confirm, however there is a strange issue. In the 'About device' it is written that the phone is a SM-G900F model, while under the battery there is the sticker with GT-S5830i (yes Galaxy Ace !!!) with a wrong IMEI and S/N. Furthermore, the phone was rooted I checked with two apps from the playstore. The phone had an issue as well, I can see in the background all the time a VERY faint image of the Easy mode, and interestingly I cannot get into Easy mode. So I thought to flash a latest firmware downloaded from sammobile (of course the SM-G900F version). However the flashing process keeps failing. And to my surprise in the Odin mode, it says: Product name: SM-G900P. So, I have a S5 which is a Sprint variant and unlocked but says it is the International variant in 'About Device"?
My questions are:
1. How can I get the latest firmware and updates from Samsung (OTA updates)?
2. How can I remove the root?
3. If I have update the firmware manually using Odin, which one should I download, the SM-G900P version or the SM-G900F version (this had no success)?
3. Will updating the firmware cause the phone to be locked again?
4. What should I really do? I know I can complaint to the seller, but I am curious about this situation.
NOTE:
Bootloader: G900PVPU2B0D3
Build ID: KOT49H.G900FVPU1AND2
Baseband version: G900FVPU1AND2
Kernel version: 3.4.0-964333
This is what happens when you buy a refurbished phone...
Because you got a g900p bootloader, try flash with odin the latest g900p rom (OK4).
If you can't flash because some error, i would try:
Flash only the bootloader (g900p OK4)
Flash the baseband to the last one (g900f OL3, if got any error flashing this baseband try flash g900p OK4)
Flash TWRP recovery
Flash ALEXNDR BOK6 rom -> http://forum.xda-developers.com/galaxy-s5/development/rom-ane4-kitkat-4-4-2-multi-csc-t2813628
Mine like you.
my father present me s5 to my birthday but it looks so nasty. at about phone it seems G900f but bootloader it looks G900p.
i wanna use 3g or lte but it occurs other word 3g or lte doesnt work. i just wanna use 3g but i dont no what should i do When i turn on 3g it say Unable to Establish Wireless Data Connection LTE-ESM-33 EMM-x

Galaxy S6 SM-G920F or SM-G920P? Not sure which, can't look for software update either

I recently got a Galaxy S6 for free as a replacement after my LG G4 bootlooped, and I'm having trouble figuring out the actual model so I can update it to a later firmware (currently 5.1.1) and change regions if possible. Since it's a grey import it says it's a SM-G920F on the back of the phone. It also says this in settings/about phone. But when I downloaded the Sammobile app it says the model number is SM-G920P. Surely that's incorrect?
Also, I can't seem to search for updates like on my other (locally bought in Australia) Galaxy S6 edge+. There's no option in settings to look for an update. How is that possible?
All I want to do is change the firmware to my local region (Australia) or something similar, but I have no idea what firmware to download. Can someone please help me? I'm so confused.
download, install and run Smart Switch, go to emergency initialization (you have tutorial I created, so you can chek posts created by me and find it there) with your sn, it will tell you what model it is and which is latest fw for that model.
It can also dowload and install it on your phone if you complete the process.

galaxy sm g920f with sm g920v firmware

hi there am from Ghana , i bought a unlocked samsung galaxy which got sm g920f at the back( Europe model if am right) but its stacked on android 5 lollipop and wont give i checked for update and it says my device is up to date,so i opted to upgrade with odin, searched on line and found few different g920f firmwares without none for my country so i decided to download Nigerian,But it failed, the upgrade stops at system image<,got no luck with the UK version as well,thats when i decided to study the phone till i realized the phone is Europe model but somehow got verizon firmware install on it, in download mode the phone has product names as "SM-G920V and samsung phone info also gave same info about the model, please any help ,should i upgrade with SM-G920V firmware?
charisma007 said:
hi there am from Ghana , i bought a unlocked samsung galaxy which got sm g920f at the back( Europe model if am right) but its stacked on android 5 lollipop and wont give i checked for update and it says my device is up to date,so i opted to upgrade with odin, searched on line and found few different g920f firmwares without none for my country so i decided to download Nigerian,But it failed, the upgrade stops at system image<,got no luck with the UK version as well,thats when i decided to study the phone till i realized the phone is Europe model but somehow got verizon firmware install on it, in download mode the phone has product names as "SM-G920V and samsung phone info also gave same info about the model, please any help ,should i upgrade with SM-G920V firmware?
Click to expand...
Click to collapse
Yes you should look for firmware that matches yur phone models only. Am also in Ghana you may contact me if yu need any help.

Galaxy S6 stock firmware

I am looking for a stock firmware that will run on my galaxy s6 with no problems and will be able to be updated. i purchased this device not knowing it was rooted. it was rooted with android 5.1.1 and i cannot update it. i have never restored a device back to stock firmware before so im unsure how to find the correct firmware. My model number is SM-G920F. i have everything ready besides the firmware which i cannot find. please help me find this firmware.
Triggered_T0ast said:
I am looking for a stock firmware that will run on my galaxy s6 with no problems and will be able to be updated. i purchased this device not knowing it was rooted. it was rooted with android 5.1.1 and i cannot update it. i have never restored a device back to stock firmware before so im unsure how to find the correct firmware. My model number is SM-G920F. i have everything ready besides the firmware which i cannot find. please help me find this firmware.
Click to expand...
Click to collapse
Download Samsung Galaxy S6 SM-G920F firmware
Download the latest Samsung firmware for Galaxy S6 with model code SM-G920F. Check out our free download or super fast premium options.
www.sammobile.com
Select your firmware based on your region and model number.
Download ODIN (Samsung mobiles flashing tool) and use that to flash your phone.
To flash you must connect your phone to pc and boot your phone in fastboot (power + vol down)

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