Note pro rejects sd cards.. - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Weird sd card problem on my note pro (second one in a row actually). My note pro worked fine for several months, I use a 64gb sandisk in it and i use it fpr pictures and videos etc. Recently I started to get an error message from the system ui saying that the following apps were requesting access and that I need to creat contact using %s
This is my second tablet to start refusing to read sd cards. I know it detects them and it can even see them in recovery mode so it must be a system issue. Fixing permissions and doing a clean install of the rom did not help. Im thinking to try another rom but I am not hopeful based on the experience with the previous tablet (i shattered it on purpose so best buy would replace it, sadly that option is unavailable right now because I now live in china).
Has anyone else seen this issue and had any success resolving it? Right now I am having to do a workaround with an external card reader and it osn't a pleasant solution.
Sent from my SM-P900 using XDA Premium HD app

This might be due to corrupted files or bad sectors on the memory cards - try formatting your SD card with this tool https://www.sdcard.org/downloads/formatter_4/ (go for full erase rather than quick format). Some brands of memory card just don't work with certain tablets, it all seems a bit hit & miss sometimes.

Related

SD Card Wiped!

Hey All-
I thought the issue with SD card would have been fixed with the T-mobile WM2003 ROM update (4.01.16). Although I am not sure if that is what did it. I did not have the problem until I updated ActiveSync (v3.7.1 - Build 4034) when it came out about a week ago. I have an ActiveSync backup file (backup.stg) from BEFORE I upgraded all of this (a different partnership as well). Is there a way to extract the data from that file to restore my SD card?
Many Thanks
Out of curiosity, what brand of SD card are you using? I'm using a Kingston 512 mB but have read on a few forums problems with the Kingston loosing content in the XDA II. I have not experienced the problem.
Ed
No this problem still persists, I've used a PNY,Sandisk & Panasonic SD card in my XDA I running WM2003 4.01.16 and it blows them all away. I've tried everything and all the ROM from's YORCH'S Kitchen. They obviously only tested the XDA ROM'[email protected] T-Mobile without any SD memory attached at all, and couldn't have cared for customer feedback. However, saying that it's suprising the amount of PDA users I know, whom don't have additional memory attached. I hope there's a resolution soon, in which ever form, upgrade, reg-keys anything to stop this annoyance.
Cheers.
I am using a San Disk 128Mb card. Any info on how to get into that Backup.stg file? Thanks
Yes, I do believe it is a bug that most bug testers missed to point out with the WM2003 4.01.16. I've encountered the same problem and lost all the files saved on my SD card (San Disk SD Card). The sad part about this bug is that your lost files are unrecoverable!
scottyjchef said:
I am using a San Disk 128Mb card. Any info on how to get into that Backup.stg file? Thanks
Click to expand...
Click to collapse
Hey scottychef, for that just go do the following on your PC:
First you need to go to "My Computer" in flile explorer then you select Tools menu and then "Fonder Options" and under the "View" tab check "Show Hidden Files and Folders" and then find the following folder:
C:\Documents and Settings\"YourUserName"\Application Data\Microsoft\ActiveSync\Profiles\"YourOldProfile"
And copy the .bak file into your current profile directory.
Best Regards,
Rayan
Some people came to the conclusion that the sd card erasure was something to do with the Today configuration and that when they chose the default screen etc the problem went away.
After going around the bend with my SD Card being erased/corrupted on nearly daily basis, and being fortunate enough to have friends with both XDA I’s & II’s running both PPC 2002 & 2003 I thought I’d set out and scour the registry to see if anything was missing that could be causing the problem, and I instantly noticed a one thing. On my version of 2003 (4.01.16 T-mobile) there is no key referring to FAT file system for the SD Card, which both the XDA I (PPC 2002-O2) & XDA II (PPC 2003-O2) have.
Also the FATFS.DLL which exists under the \Windows folder (Hidden of course) on both PPC2002(O2) & PPC2003(O2) is not present on the T-Mobile (4.01.16) ROM, However there is a FATFSD.DLL referenced in \HKLM\System\StorageManager\FATFS but not linked to the Storage Card
So I've simply made substitute keys from the ones missing.
Since I’ve entered the following Keys, I’ve nearly gone a week without a single hiccup. Now it may be too early to tell, but if a few of you guys with this problem should try it and it works for you, then problem solved.
Here’s what to do.
Install the PMH Registry Editor (freeware) to your XDA then navigate to
\\HKLM\Drivers\PCMCIA\SDCard
Add the following REG_SZ key:
Value name: FSD
Value data: FATFSD.DLL
Also, I’m not quite sure if the next key adds any performance/stability but was present on the XDA II and not the XDA I, but I added it anyway
Add the following REG_DWORD key:
Value name: BlockTransferSize
Value data: 64
Could be a combination of either key or one or the other, or neither, but I haven’t the time to try each permutation. Or maybe I've just been lucky this week and It'll get wiped over the weekend, I'll keep you posted.
Now reset the device and good luck, plus please post your findings as I could be barking completely up the wrong tree!!
It happened to me also!! I've bought a new MMC card, 256 MB,, and 3 days ago, I woke up & found my card wiped out!
I've used a software called Easy Recovery Pro, and I've recovered all my lost file on the card
I used a digital camera to create a new drive ( I: ) for the card, so that I can recover the files!! Is there any other mean to map the MMC or SD card to a drive??
anyway, I just read some notes on this forum, and I've found that its a bug in windows 2003, but to solve the problem, always format your card using FAT32, and before formating it, just switch the today screen to DEFAULT, then format, and after the format completes just put your favourite theme :? (you could say its crap, but beleive me, it worked, am using my card now without any problems no more)
Micro$oft is weird
I'm bumping this. Is it still working, spadb? Did anyone else try this procedure?
spadb said:
After going around the bend with my SD Card being erased/corrupted on nearly daily basis, and being fortunate enough to have friends with both XDA I’s & II’s running both PPC 2002 & 2003 I thought I’d set out and scour the registry to see if anything was missing that could be causing the problem, and I instantly noticed a one thing. On my version of 2003 (4.01.16 T-mobile) there is no key referring to FAT file system for the SD Card, which both the XDA I (PPC 2002-O2) & XDA II (PPC 2003-O2) have.
Also the FATFS.DLL which exists under the \Windows folder (Hidden of course) on both PPC2002(O2) & PPC2003(O2) is not present on the T-Mobile (4.01.16) ROM, However there is a FATFSD.DLL referenced in \HKLM\System\StorageManager\FATFS but not linked to the Storage Card
So I've simply made substitute keys from the ones missing.
Since I’ve entered the following Keys, I’ve nearly gone a week without a single hiccup. Now it may be too early to tell, but if a few of you guys with this problem should try it and it works for you, then problem solved.
Here’s what to do.
Install the PMH Registry Editor (freeware) to your XDA then navigate to
\\HKLM\Drivers\PCMCIA\SDCard
Add the following REG_SZ key:
Value name: FSD
Value data: FATFSD.DLL
Also, I’m not quite sure if the next key adds any performance/stability but was present on the XDA II and not the XDA I, but I added it anyway
Add the following REG_DWORD key:
Value name: BlockTransferSize
Value data: 64
Could be a combination of either key or one or the other, or neither, but I haven’t the time to try each permutation. Or maybe I've just been lucky this week and It'll get wiped over the weekend, I'll keep you posted.
Now reset the device and good luck, plus please post your findings as I could be barking completely up the wrong tree!!
Click to expand...
Click to collapse
Well maybe, but i don't think so, becuase when my MMC was wiped, I noticed that Windows has changed the file system to FAT32, although it was FAT16 before!!
So all what I think is that Windows needs the storage card to be formatted as FAT32 and not anything else!
I did formatted my MMC using FAT32, and now its working so fine, no wippings no data loss, it works like a charm
Am still using my MMC card without fear of getting wipped!
spadb thats a interesting fix, you might also wants to label your card (
as in reformat and then give it a name, that solved it for me and its been
months since my last erase).
HTH
Got the same problem
I tried most of the T mobile Roms they have the same bug which is painfull to restore data to the Storage :S and relocate the shortcuts..anyway if u just wanna try how this could be deleted try to pull off the sd out then put it in do it several times it will be wiped I tried that on purpose with the newest Tmobile rom and today wiped again by itself with an old Tmobile Rom 4.01.00 and the SD is on the FAT32. I just can't tell what should we do in this case nor the Tmobile wm2003 are good neither the ATT with the sound clipping, If there's some1 could get us the best Rom ever tested or a way to fix all this bug we'd appreciate the help.. P.S my SD is 256M.B
GOD DAMN IT!!!!!!! My 256 MMC card got wipped again!!!!! :twisted:
I hate this!!!!! I hate it I hate it I hate it
I wanna know if the SD card registry solution posted by "spadb" works with MMC cards as well!
I will recover my files & format the card again..
I hope this time it won't be wipped again!
by the way, is there any software which can map the SD / MMC card to a logical drive under windows, while the device is on the cradle (without using card readers)?
I'm getting this problem too. I've had my XDA II for less than a week and its wiped my SD card twice. Looking around other pocketpc forums on the web it appears that other people are experiencing this too. I wonder if this is a bug in the latest Windows Mobile 2003 update?
I've tried using the repair option in an evaluation copy of storage tools and it appears to be able to restore the data. It's almost as if the FAT is getting corrupted including the backup FAT.
I'm using FAT32 for the filesystem. I know my SD card is ok because it has worked 100% on my Orange SPV phone previously.
Going to phone O2 tomorrow because this is getting beyond a joke.
Cheers,
Richard.
name ur SD card storage or somthing and make it fat 32 ive never had a sd erase yet (touch wood) that was using a sandisk 256mb card, soon to get a simpletech 256mb (speedy )
What tool can I use to label the SD card? Storage tools doesn't appear to have that option.
Cheers,
Richard.
a pc :roll:
http://www.pocketgear.com/ppcw/software_detail.asp?id=8392
and posible pocket mecahics
For all of you guys who lost their data from their SD cards, you can ALWAYS get your data back using any SD Card Reader or Digital Camera.
Just put your SD card in the card reader or the cam & run any file recovery software on the removable disk which appears whenever you connect the card reader / cam to your PC, and you will restore all of your files.
I've restored all of my files using this simple way of recovery. 8)

[Q] Problem with my Micro SD card

I just recently bought a Sandisk 32Gb class 10 microSD card. I got everything set up and I've been using it for a couple of days now.
Last night I just was using msn app on the phone then it just kinda kicked me off and I couldn't use the phone properly and it rebooted and said that the disk was either blank or it has files with different file allocation. ie fat 32 ntfs all that jazz.
I can not mount the card and i cannot format it again.
So scrounging around I found a SD card adapter for the computer and wacked that in the old port. It shows that it's there but it can not be opened.
I also can not view it's properties it just acts as if it's reading for ages.
Then it crashes explorer.
i tried opening it from command
it can't be opened but after opening the path for c becomes
c:\yujuju as if someone had typed it in.
i'm almost suspicious that it was a virus sent over the network through a program on my phone.
are there known viruses capable of making your micro sd cards unreadable?
if it's not a virus and it's just some kind of error on the micro sd card...
are there anyoptions for it? (has anyone made any recovery programs for SD cards you can download using forced mount methods or anything like that?)
I know i can send it back to the place of purchase but it means i have to pay for it to be sent to another state before they'll even look at it and if they don't think it's a manufacturer fault they'll charge me for it and the time spent trouble shooting. I'm a student and I can't really afford to do that
Just a quick note. I'm using cynogen 7.0.3 Desire
it is a HTC bravo. HBoot 6.93.1002
not sure if you'd need anymore detail than that..
please help :3
update// I just was looking around and I read about a website called recovery-filedotnet
and i downloaded the tool. When i try and scan the SD card the program crashes.
I used the demo version... I don't think this is going to end well. sigh.
Anyone with any knowledge that may help with out having to send it back to the company?
Hi,
Sorry, can't help you with recovering contents of your micro SD card. If you don't want to recover the SD card contents, have you tried formatting it on the PC (sorry, I couldn't tell from your posts whether you've tried that)?
There are also known to be many counterfeit micro SD cards out there. Basically, the counterfeit cards don't have the reported storage size, for example they may have 4GB instead of 32GB, so trying to write more than 4GB will result in data being overwritten (and probably trashing of file allocation tables).
I'm not saying yours is a counterfeit, but just something to be aware of.
You could check out h2testw which tests read/write performance, but also checks whether the SD card is the reported size (I think you'll need to format the SD card first, though).
Here's a link to a post I made using h2testsw on a micro SD card:
http://forum.xda-developers.com/showthread.php?t=1013030
Have you attempted to delete the partitions in disk management?
Sent from my GT-S5830 using XDA App
You cannot open the card on a computer. If you try and open the drive explorer actually crashes and you have to open explorer again using run
If you try and open the drive using command prompt. The drive refuses to open.
You can't access properties of the device either.
I bought it from scorptec. An australian computer company.
wwwdotscorptecdotcomdotau
I opened the Microsoft Management Console and opened storage and when the card is connected to the PC it goes in an endles loop of searching for drives.
This is all very strange if you ask me.
To make it perfectly clear. I can not mount or format from the device, from clockwork mod using ROM manager. I can not mount or format from a PC using the GUI or the command prompt. Using Microsoft Management Console fails.
The other weird thing is my computer was stuffed this morning. I couldn't view the details of my computers properties. The wireless keyboard couldn't be used.
The CPU and stuff was listed as unkown.
I did a system restore to an earlier date logged in to safe mode
Even though it's restored successfully it doesn't recognise that my anti virus is running. I had to enable things in msconfig and my remote access was ENABLED!
I don't know if this was related.
But I'm feeling rather depressed after all this.
I've run spyware and anti virus and nothings picked up. So EH today sucks.
But lets just focus on the SD card for now hey? ^-^
Just to be absolutely certain it's the card, go get ubuntu live cd or gparted live cd, boot from it and try and see if the card works there. Imo it's fubar but last post questions it slightly. If you cannot get any life out of it in gparted send it back.
Sent from my GT-S5830 using XDA App
take russ18uk's advice, if that doesn't work, you'll just have to giveup and reformat it.
russ18uk said:
Just to be absolutely certain it's the card, go get ubuntu live cd or gparted live cd, boot from it and try and see if the card works there. Imo it's fubar but last post questions it slightly. If you cannot get any life out of it in gparted send it back.
Sent from my GT-S5830 using XDA App
Click to expand...
Click to collapse
are they linux operating systems? Are you asking me to try and access the
device using a different? OS?
If so I'll wait till I'm in my programming class tomorrow and just boot the linux OS and see if it works.
Maybe ask my I.T teachers for assistance. But I think I knew I wasn't going to find a solution for this. I just can't afford to pay for postage costs at the moment. I've requested a returned warranty and I'll see what they ahve to say.
Sigh what a god awful day. @shakes tiny little micro SD card and yells [email protected]
(ironically I bought a Sandisk one beause they write the standards for MicroSD cards I believe haha, shot my self in the foot I wish I bought a kingston one now.)
@side note.. is this a picture of things to come? people come to me with computer problems and as a tech when i can't work things out i'll say ever cuss word under the sun in anger? lol i hope there's no customers around when i'm working XD maybe i should go get some anger management classes
Thanks to all who posted replies. Looks like I'll be sending the card back to the company I bought it from. poop!

Possible fix for random reboots! (Poll: What's your Micro SD file system?)

Resume: Use FAT32 when formatting External Micro SD Card and, preferentially, format using the device storage options.
==========
Hi there, guys! After trying hard to discover why and solve some random reboots I found out, after reading about SD Cards causing issues on other devices, something that may help anyone facing this.
When I bought for my Note 3 I also bought a Kingston 32 GB Micro SD Card and formatted it using Windows 7 to exFAT System File, since it was the default option. After facing some hangs, force closes and random reboots for some days, yesterday I decided to make a complete backup and format it using Note 3 itself.
After this what I noticed, when restoring files on Windows, is that the device formatted it to FAT32 System File. And, since then, everything is working nice, without force closes, random reboots or hangs. I know maybe it's early to confirm anything, but I'm confident that running my SD Card on exFAT was giving me trouble!
By the way, I decided to create a poll asking which System File we, Galaxy Note 3 owners, use. We may create a balance and find out if any format is creating any trouble in general.
Cheers!
When you're recording 4K video, maybe you will need NTFS format for files over 4gb..
Sent from my iPad using Tapatalk
MILJANN said:
When you're recording 4K video, maybe you will need NTFS format for files over 4gb..
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
But there is a limit of 5 minutes, if I'm not wrong. Maybe it is because of the file size limitation, for people using FAT32, since it's the default File System the device chooses when formatting Micro SD.
By the way, I didn't record anything in 4K yet, so I don't know which is the maximum file size we can get. Will test here...
MILJANN said:
When you're recording 4K video, maybe you will need NTFS format for files over 4gb..
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
exFAT supports up to 16EB files in size. That's Exabyte.
You could record a whole month non-stop in 4K and not exceed the filesize limit.
Not all android devices support NTFS by default.
I use Fat32 on my MicroSD, which is rather annoying as I want to have blurays on it, but I can't bebothered to reformat all 64GB and copy it all back. So I just keep all 4GB+ files internally, seems to work fine. (Everything possible is on my MicroSD so I have 22GB free internally.)
ShadowLea said:
exFAT supports up to 16EB files in size. That's Exabyte.
You could record a whole month non-stop in 4K and not exceed the filesize limit.
Not all android devices support NTFS by default.
I use Fat32 on my MicroSD, which is rather annoying as I want to have blurays on it, but I can't bebothered to reformat all 64GB and copy it all back. So I just keep all 4GB+ files internally, seems to work fine. (Everything possible is on my MicroSD so I have 22GB free internally.)
Click to expand...
Click to collapse
By the way, I almost forgot the huge internal space and I previously formatted Micro SD using exFAT imagining the day I would put a bigger than 4 GB video file, like once I needed in the past.
Great tip you gave!
Edit: Further, we need to remember that with Note 3, different from Note II, we can again put apps on external storage!
Tried it in the pool. My sd card and my phone are now broken
nakedtime said:
Tried it in the pool. My sd card and my phone are now broken
Click to expand...
Click to collapse
:laugh:
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
When you record 4k its sent to the internal memory which is ext4.
Sent from my SM-N900W8 using XDA Premium 4 mobile app
zanzee said:
When you record 4k its sent to the internal memory which is ext4.
Sent from my SM-N900W8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are there problems by formatting the external card to ext4 too? Don't. Have. A. microSD. Card. Yet. To. Try. It. NOW! arghhhhhh!
EDIT: no need to try, it doesn't work on stock roms.. Nice Google! Really nice!
I used the following command to convert a fat32 external drive to ntfs without losing data: Convert H: /FS:NTFS in command prompt, where H: would be your microsd card's drive letter when used in a Vista+ windows environment and a card reader. Can't guarantee data loss ofcourse so a backup would be wise.
Sent from my SM-N9005
I have a Samsung 64 GB micro SD. It came already formatted with ExFat and fortunately so far so good.
A few years ago I had a faulty card reader for pc. My camera could not recognise the SD card and my phone had random reboots with a micro SD after formatting. It is a possibility.
I don't understand much about this topic and I have not formatted with windows in a while, but I remember I could choose among several parameters (something like block size?). My point is that maybe the note 3 requires a different set of Exfat parameters than windows default ones to work well
It is just an idea.
iiSo say we all!! From my Note 3 (N9005)
nakedtime said:
Tried it in the pool. My sd card and my phone are now broken
Click to expand...
Click to collapse
Don't blame me about this. Blame SwiftKey keyboard auto correction! hahahahaha
cyriacus said:
I used the following command to convert a fat32 external drive to ntfs without losing data: Convert H: /FS:NTFS in command prompt, where H: would be your microsd card's drive letter when used in a Vista+ windows environment and a card reader. Can't guarantee data loss ofcourse so a backup would be wise.
Sent from my SM-N9005
Click to expand...
Click to collapse
That's great! Didn't know that this was possible without needing to format the whole card.
inolvidable said:
I have a Samsung 64 GB micro SD. It came already formatted with ExFat and fortunately so far so good.
A few years ago I had a faulty card reader for pc. My camera could not recognise the SD card and my phone had random reboots with a micro SD after formatting. It is a possibility.
I don't understand much about this topic and I have not formatted with windows in a while, but I remember I could choose among several parameters (something like block size?). My point is that maybe the note 3 requires a different set of Exfat parameters than windows default ones to work well
It is just an idea.
iiSo say we all!! From my Note 3 (N9005)
Click to expand...
Click to collapse
Well, the point is that I was experiencing a lot of random reboots here and didn't get no one since I used the device itself to format micro SD again.
I don't remember in which file system my Kingston 32 GB Micro SD came by default, but I used Windows 7 to format it on exFAT.
Probably the device itself formats the card the way more compatible possible, bringing stability.
By the way, since a lot of people already voted for exFAT and didn't tell anything about random reboots or issues, maybe this is not a real issue related to all exFAT, but maybe it is for people who used Windows (like myself) to format micro SD.

What is the unable to write to sdcard issue?

Hello, there are several threads on this topic. I am confused. I read that it is a problem with KK. What is this issue anyway? Does that mean if I buy a SCANDISK sdcard and insert into the device (be it 10.1 2014 LTE or PRO 12.2, both under KK), the device cannot write files to it? I
hajime_android said:
Hello, there are several threads on this topic. I am confused. I read that it is a problem with KK. What is this issue anyway? Does that mean if I buy a SCANDISK sdcard and insert into the device (be it 10.1 2014 LTE or PRO 12.2, both under KK), the device cannot write files to it? I
Click to expand...
Click to collapse
It depends on the application. I am able to copy music and picture files to it using EXFile Explorer but Aquamail will not save attachments to it.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Android apps can only write to the specific folder that Android created for that specific app on the SD card.
Google argues that this is more secure because this way rogue apps can only mess up the files in their own directory.
This is annoying because you cannot save a file that was not created by the same app, for example if you inserted an SD card straight from your camera.
However, this highly annoying problem is not a bug, it's a feature. Google was never really a big fan of SD cards, hence the lack of an SD card slot on their hardware. Other manufacturers however implemented SD card slots, forcing Google to deal with this "security problem".
There are apps to fix this, however that requires root a tablet. rooting this tablet is not yet possible without breaking Samsung secure (KNOX) support permanently.
Sent from my SM-P900 using XDA Free mobile app
So, if I don't want to root nor have this problem, I go for the Note 10.1 2014 and use Jelly Beans until Google does something to remove this feature? How likely are they going to do it?

SD card write permissions

It may sound like a silly question, but where I can enable write permissions for SD card to some applications? I'm not able to delete photos from the Camera app, Google Photo, and Open Camera?
There is no possibility to save Apps on the Card, at least I have the same issue.
After choosing "Memory" from any given App, I have no button which says "Change", even if that is mentioned in the official Manual from HTC. I wrote HTC, if this is a wanted behavior, a common bug, or something individual. As I wrote them yesterday, they haven't answered yet.
Has anyone else this issue?
My Specs: Oreo 8.0.0 Patch Level November 2017, European Version (Bob/Austria)
SD Card is a SanDisk Extreme 64GB UHS 3, so that shouldn't pose a problem either.
Even AppMgr III says, there would be Apps which I could transfer over my SD-Card, but not possible, as there is no "Change" button available in the Memory Section from Apps. I tried preinstalled, new ones, nothing worked.
Had the same problem until I formatted the SD card (using the storage settings menu). Now it's working as expected.
I put the SD card from my old phone (Marshmallow) right into the U11 Life - maybe the old DCIM folder was reused and had some weird access permissions or something
goscho said:
Had the same problem until I formatted the SD card (using the storage settings menu). Now it's working as expected.
I put the SD card from my old phone (Marshmallow) right into the U11 Life - maybe the reused old DCIM folder had some weird access permissions or something
Click to expand...
Click to collapse
Thanks, although my card was in my Vernee Apollo before and it didn't work with, or without formatting.
Had Marshmallow on Apollo as well.
Have meanwhile tried a different card as well.
W/o formatting as well as with. No difference.
According to that and the fact that HTC is not responding on Mail or Live-Chat, I'm thinking of setting back my U11 life to factory settings.
In all Manuals that I could find, it is never being mentioned, that using Sd-Cards as an extended internal memory should oppose any problem, but I still don't have a "Change" Button in the Memory Settings from any given app.
It's annoying, as my free internal memory gets smaller and smaller each day.
I didn't get a new phone to have problems that are pre-marshmellow.
I am aware it is a new phone and not all occuring problems have been solved, but if one doesn't even get suppot from the supplier, it is even more annoying
</rant>
[emoji52]
Sent from my HTC U11 life using Alien Technology
ucomix said:
Thanks, although my card was in my Vernee Apollo before and it didn't work with, or without formatting.
Had Marshmallow on Apollo as well.
Have meanwhile tried a different card as well.
W/o formatting as well as with. No difference.
According to that and the fact that HTC is not responding on Mail or Live-Chat, I'm thinking of setting back my U11 life to factory settings.
In all Manuals that I could find, it is never being mentioned, that using Sd-Cards as an extended internal memory should oppose any problem, but I still don't have a "Change" Button in the Memory Settings from any given app.
It's annoying, as my free internal memory gets smaller and smaller each day.
I didn't get a new phone to have problems that are pre-marshmellow.
I am aware it is a new phone and not all occuring problems have been solved, but if one doesn't even get suppot from the supplier, it is even more annoying
</rant>
[emoji52]
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse
Made a reset of the Phone and installed all the Apps but still no possibility to transfer Apps. HTC won't answer either. Their support sucks.
Not answering to Live Chat nor Mails.
Have no clue, how to go on. Space on the card will not be sufficient after a while.
Sent from my [device_name] using XDA-Developers Legacy app
ucomix said:
Made a reset of the Phone and installed all the Apps but still no possibility to transfer Apps. HTC won't answer either. Their support sucks.
Not answering to Live Chat nor Mails.
Have no clue, how to go on. Space on the card will not be sufficient after a while.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Finally got an answer from HTC.
With the HTC U11 Life it is NOT possible to install Apps on the external SD Card.
This seems due to the Android One Conception, at least I'd think so, because Pixel Phones don't support SD Card either.
If it will be changed for App storing in later OTAs they couldn't say anything.
Took them more than 3 weeks to answer a Ticket.
The hotline though was kinda quick, which I wouldn't have expected.
They had a system issue, which caused the Ticket delay, at least the Lady on the Phone said so.
No mentioning about that in the answered ticket.
This fact really sucks, with the 32GB Version.
Is not full yet and with the Stock Cam App one can automatically save Pics on the SD, at least something.
I'll handle it, as I'm not installing tons of huge games and even Spotify can choose the Card as the space for downloaded Songs.
Sent from my HTC U11 life using Alien Technology

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