I'm sort of a noob, but I can't seem to get the boot loader unlocked on my new boost mobile moto g which I'm going to have flashed for Page Plus. I followed the tutorials on XDA threads and the motorola page, which specify to fastboot and get an unlock key, which can be used to unlock the phone easily. I got the code just fine, and copied it in as directed, but I get an error message.
The first:
"PUID not found in your identifier, please try again"
followed immediately by:
'your device does not qualify for bootloader unlocking"
It seems like other people have had success with this method of unlocking. Can anyone give any suggestions as to how to proceed from here?
Thanks in advance.
Ok, I am new to this forum so please excuse me if I posted this incorrectly or if there might be another thread similar! (I tired searching but could not find anything so please don't scorn me )
So this is my problem...
I have the Moto G 2013 Verizon Non-Dev (XT1028) that I am sick and tired of seeing "lollipop will be coming soon!" But it being a non-dev edition it does not qualify for Motorola's Official Bootloader Unlock. I searched everywhere on YouTube (yeah, yeah, not the reliable...) and Google on how to root and bootloader unlock but none of those things have helped me. Let me cut to the chase!
Basically I am on 4.4.4
~~~Rooting~~~
It requires my bootloader to be unlocked
~~~Unlocking Bootloader (unofficially)~~~
Using Sunshine~
"Your device has to be rooted in order to check for compatibility. " (not the exact message but the gist is I cant unlock because I don't have root)
So with those two being in mind are there anyways to bypass one or the other? I'm stuck in an infinite loop between being able to root requires a bootloader unlock and the bootloader unlock requires a root to do... Any known ways to root 4.4.4 without bootloader unlock OR unlock my bootloader officially or unofficially?
P.S. This is my first post as well so I'm not sure if my random babbling helped explain so if any information is needed I can try to provide it! Thanks for any help and suggestions
hi
as i khnow if any one want to flash his android smartphone for any reason,for some smartphone the bootloader have to be unlocked .every think now is alright,but if the phone has stuck at logo or it come with google account or any reason prevent to boot on normal mod . as we khnow to unlock bootloader on new smartphone we need 'oem unlock' chekeed to unlock bootloader if not we cant unlock bootloader.now how we can unlock bootloader despit in adb comande tolde me cheek oem unlock in developper settings to unlock boot
1- any idea to flash systeme without unlock bootloader!?
2- or cheek 'oem unlock' with phone not booted on normal mod !!!!!!!!!
wait a good answer from you experts
No need to create multiple threads on same question Sir. You've asked here already,
http://forum.xda-developers.com/android/help/experts-t3309629/post65183158
From the site rules,
5. Create a thread or post a message only once.
As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer. (Also refer to Rule 16)
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Click to collapse
I'll close this thread.
Darth
Forum Moderator
Hello guys..
I own the XT1541 model, i purchased it about a month ago from amazon.de and i've been wanting to root the phone since i laid my hands on it, after doing a lot of research on rooting, its advantages and risks, I still want to root it anyways.
The problem is that i applied all of the pre-rooting steps for bootloader unlocking such as allowing OEM unlocking and USB debugging and then I booted into recovery mode and performed the "fastboot oem get_unlock_data" command to get a serial number that i inserted into the corresponding box in the requested way and accepted all the terms and conditions but It still gives me an error telling me that my device is not eligible for bootloader unlocking even though i've lots of videos of people unlocking the same model i have and succeeding >.<
Can anyone help me with this ? I've seen a lot of people on XDA succeeding in unlocking the bootloader and rooting the exact same model i have (XT1541)
Maestrae said:
Hello guys..
I own the XT1541 model, i purchased it about a month ago from amazon.de and i've been wanting to root the phone since i laid my hands on it, after doing a lot of research on rooting, its advantages and risks, I still want to root it anyways.
The problem is that i applied all of the pre-rooting steps for bootloader unlocking such as allowing OEM unlocking and USB debugging and then I booted into recovery mode and performed the "fastboot oem get_unlock_data" command to get a serial number that i inserted into the corresponding box in the requested way and accepted all the terms and conditions but It still gives me an error telling me that my device is not eligible for bootloader unlocking even though i've lots of videos of people unlocking the same model i have and succeeding >.<
Can anyone help me with this ? I've seen a lot of people on XDA succeeding in unlocking the bootloader and rooting the exact same model i have (XT1541)
Click to expand...
Click to collapse
Same problem here...xt1550..
Hope anybody help..
Help needed asap...cos i want to root my device
Hello there,
You have to register your phone to Motorola ID, otherwise Motorola doesn't give your unlock code. Boot to your normal rom, go to "Settings" and look for something like "Motorola Device ID". I had the exactly same problem.
Cheers
Hi,
I have the same issue, I've tried all advises I've found on net:
1. I have checked multiple times that there are no spaces in string that I pase into motorola web page
2. I have tried using motorla Data Scrub Tool - also no success
3. I've tried Chrome, Firefox and Edge
4. I've tried subscribing & unsubscribing from Moto ID
Nothing worked
my CID is 0x0007 so according to h t t p s://forums.motorola.com/posts/35e4d3be5c?page=52 (sorry, I can't post URLs yet ) it should be unlockable
In the last post I see the motorola is moving to lenovo servers, so I hope this is temporary issue
skraburski said:
Hi,
I have the same issue, I've tried all advises I've found on net:
1. I have checked multiple times that there are no spaces in string that I pase into motorola web page
2. I have tried using motorla Data Scrub Tool - also no success
3. I've tried Chrome, Firefox and Edge
4. I've tried subscribing & unsubscribing from Moto ID
Nothing worked
my CID is 0x0007 so according to h t t p s://forums.motorola.com/posts/35e4d3be5c?page=52 (sorry, I can't post URLs yet ) it should be unlockable
In the last post I see the motorola is moving to lenovo servers, so I hope this is temporary issue
Click to expand...
Click to collapse
The unlocking tool on the website is temporarily broken.
I've checked again today in the mornging and good news is that it works again!
Is the Motorola website not working properly for unlocking the bootloader on devices? Every time i try to request the unlock key for it a page that only says "There has been an error with your request." appears. What can i do to unlock the bootloader even with this error?
Where did you get your phone? Some bootloaders are not unlockable.
RETIEF said:
Where did you get your phone? Some bootloaders are not unlockable.
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Click to collapse
Its a T-Mobile 5G ace and i bought it used
LazySomeguy said:
Its a T-Mobile 5G ace and i bought it used
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Click to collapse
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
You should be able to unlock it. The exception is if the previous owner relocked the bootloader. In that case, the bootloader cannot be reunlocked.
FoneWatcher said:
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
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Click to collapse
the Device Unlock app says that its permantly unlocked
Edit: the seller i bought it from said the IMEI associated with the phone was clean and said it had no problems having to do with not being paid off
I am also having a problem. This seems to be a problem with their website. I tried different browers, computers, and connections. Get that error every time after submitting the device key.
I tried with my new G100, and I have the same error. Any idea of a workaround?
I am having the same error with my Motorola G Stylus 2020 it has to be with their websites ive tried different browsers, computers, they need to solve this issue!!!
same error, i pray their system is down temporarily, G100 with different browsers.
I tried all methods that involve the motorola website I found on the forum but none work. I contacted motorola support, I'll keep you posted if I find anything.
Same here. I called and finally got level 2 support which said they couldn't help. They sent me to the motorola forums where I've asked about it. Will post if I get a reply as well.
Here is a link for the motorola unlock bootloader thread. Post your device ID there
English Community-Lenovo Community
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
kuon-orochi said:
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
Click to expand...
Click to collapse
Yep. i did it just now and the site seems to be working again
confirmed working again
Ok, for reference, as there are some different things scattered alongside the forum.
I have a G100, german model (I'm in switzerland, but it's considered german).
What I had to do:
- go here <https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a>
- contrary to what customer service told me, the global portal works, even with a german model
- the website was down, but it's up now, if it's down for you, I guess you'll have to try again, customer support did not help me
- BUT, to be able to use the unlock code with `fastboot oem unlock <code>` you need first to activate "OEM unlock" in the Developer settings.
- To access this settings, you need to activate the phone. Some says it works on wifi, but I used LTE for the initial setup, just to be sure. After the setup, I did a few calls, I don't know if this is significant, but the first call took like 5 minutes to connect (I say this because you might be tempted to turn the phone off right after the activation). I applied all the updates, left my phone on my desk, and after 72h this settings was accessible (not grayed).
- After toggling the setting, you can use `fastboot oem unlock` and proceed with lineage installation
I just successfully bootloader unlocked a Moto G 5G (2022) using the website. It took them about five minutes to email me the unlock code after I submitted the string on the website.
Keep in mind that you are referencing two different things: network locks, and bootloader locks. The device may have a clean IMEI and be network unlocked (you can use any carriers SIM in the SIM tray). This doesn't necessarily mean that the bootloader can be unlocked for purposes of flashing custom ROMS. You'll need a phone that is both network unlocked and has an unlockable bootloader.
that's why wiko is better........
I'm having the same issue but with my xt2131-1 model. I received the unique code via email and it says failed to validate code.