lower part of screen, and hardware buttons not working. - ONE Q&A, Help & Troubleshooting

i think my phonne is fudged up, its in perfect conditon and has no cracks,neither did i drop the phone or anything.
yesterday all of a sudden my hardware buttons ( bottom 3 buttons), and the lower part of the screen stopped working completely,not even in twrp,meaning i cant swipe to flash there becuase its in the part of the screen that dosent work.
anyone has any idea what i can do? i tried disabling and enabling hardware buttons,and resetting of course.
is there anything i can flash through fastboot to maybe fix it? maybe touch firmware or something
pretty sure its a hardware problem though
it was very hot were i live,so i think maybe the heat ruined something inside the phone


Experiencing similar issues
I am having the same problem, though I think I am a little more fortunate than you in terms of the amount of the screen that is not responsive. For the timebeing, I turned on on-screen buttons and allowed a full 180 degree rotation, which allows the button functions to work if the screen is rotated. It at least makes the phone usable for now.
Any help would really be appreciated.
Cheers

DjDafiDak said:
i think my phonne is fudged up, its in perfect conditon and has no cracks,neither did i drop the phone or anything.
yesterday all of a sudden my hardware buttons ( bottom 3 buttons), and the lower part of the screen stopped working completely,not even in twrp,meaning i cant swipe to flash there becuase its in the part of the screen that dosent work.
anyone has any idea what i can do? i tried disabling and enabling hardware buttons,and resetting of course.
is there anything i can flash through fastboot to maybe fix it? maybe touch firmware or something
pretty sure its a hardware problem though
it was very hot were i live,so i think maybe the heat ruined something inside the phone

Click to expand...
Click to collapse
I am having the same issue. I can't reflash anything as when I swipe in twrp, the bar only goes partway across the screen then just bounces back to the beginning. Been searching the web for hours trying to find a solution.

Related

Screen Burn

Hi all,
I have noticed that my screen seems to get the burn effect at the bottom (where the menu is in TouchFLO) most the time its not really noticeable until you slide the keypad. It dissapears if the phones been off for a while but considering the phone goes into standby and the screen doesnt stay on dont really know why this is happening.
Would you consider RMA'ing? just cant really do without the phone
I think I have noticed the same thing... it's a bug, not a hardware issue... try to softreset the phone and then look closely to that area
Same here
indeed, soft reset works. There is also an uglier version of screen distortion - when I browse to internet page that contains many flash applets (displayed by Adobe Flash Lite plug) Then I have a full screen flooding/chaotic/psychedelic (maybe more adjectives ) effect similar to my pre-previous laptop with broken lcd cables. I can stop it by turning off screen/suspending by the top button and turning it on again. It might appear then again but usually doesn't. Weird, not a problem for me though.

Wierd Screen Issue

Hi,
I've flashed my phone (HTC Touch Pro) with Hardspl and then the latest Energy ROM.
Everything went perfectly and I was impressesd with how simple and easy it was and how much difference the ROM made to the phone.
Today, while using the camera, the screen went blank.
I tryed turning the phone off, pulling battery and a hard reset but its still the same.
Even after hard reset, the screen is blank but if i press the power button, on the second press, I get a flash of whats on the screen and then it goes blank again.
Should I try to reflash the phone again?
I've searched but not found the same issue
Thanks
The touch screen is still working and sometimes i can see the display, but its very dark and hard to read. Is the flex cable that needs changing?
Why would it stop working so suddenly?
Should i take it apart to reseat it?
Ok, I've found the same issue in a few other peoples phones but they seem to have beeen resolved by sendin the phone back under warantee.
I dont have that option unfortunatly so need to find a fix.
The only thing wrong with the phone is the screen backlight that suddenly failed
Can anyone help me or point me in the right direction please? I cant find a definite diagnosis anywhere
New Flex cable?
New Screen?
Pray?
Thanks
Back to stock SPL and stock ROM
Still no luck

Screen Calibration is Off

Hello all,
Awhile back the touchscreen on my Sprint TP2 (RHOD400) was off. I click in one spot, it clicks an inch high. Sometimes more, sometimes less..I tried calibrating, but I couldn't even click the center target once. The problem stopped for awhile, then started up again last week. This time the problem is worse. I press in one area, it presses one to two inches away. I have the phone in landscape mode and try to press the upper right hand corner 'x' and it brings up the notification window. Sometimes the lower right part of my screen is completely inaccessible, and I cannot send a text for quite awhile. Other times it is fine, but not fine to the point where I can get super accurate clicks. I was running Mr.X rom, and flashed to Mighty, but this did not solve the problem. I have also cleared storage. I used to run haret android for awhile, would this have caused any problems? I thought I should try that again since I can force the phone to use a calibration.txt file that works for sure, and see if the phone is "fixed" then. I guess my options are...
Try haret android again
task 29?
reflash?
be sad, it's a digitizer issue
(tldr) Touchscreen is off, but not always by the same amount. Reflashing wouldn't cure it and I can't calibrate it. Targets keep going around and around after the reflash, where before I couldn't get them to click even once.
Maybe one of those will fix my problem..I hope so, but I posted here to see if anyone else had heard of an intermittent touchscreen issue like this?
Thanks for reading/help guys.
Can a mod move this to http://forum.xda-developers.com/forumdisplay.php?f=488 Touch pro 2/Tilt forum? I feel as if I posted it in the wrong forum and I'd get more responses in the other. Thanks!
Have you tried pressing the two volume buttons at the same time to get to that calibration screen. Then try to calibrate and see what happens. If this does not work for you then I would think its a hardware issue.

[Q] Anyone else have an unresponsive touch screen, especially in games?

I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
I have recorded a video that shows what I mean: https://www.youtube.com/watch?v=UW2gCWpThWc
haste75 said:
I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
Click to expand...
Click to collapse
When you go to Settings>About phone - there is a Diagnostics section>Test device. You will see a list of tests you could do including touch screen.
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
I did find this article though:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
Which seems to be the exact same issue I have on my Z3 now.
haste75 said:
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
Click to expand...
Click to collapse
What do you mean? There are two options; one which shows dots where you are touching, and another which shows two lines for each point you touch; the lines cross at the point you are touching. They absolutely do detect multitouch, so if you're using more than 1 finger but only seeing one point, or one pair of lines, then you have a problem.
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Mine does have a similarish issue.
Double tap doesn't work on first try when you last use the phone for some time.
But i think it is a software thing cause it worked fine when in continuous use.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
In Settings, enable the Developer Options, then tick "show touches" and "pointer location".
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
I don't play games on the phone, but did try Modern Combat 3/4, which I have purchased long time ago, just to try them out. So I have played last night and have not had touch screen issues.
Yes I have noticed it, and it has at times been extremely frustrating, and 99% of the time I think part of my fingers holding the phone are touching the screen somewhere, each time I see this and adjust my grip the problem is not longer there. I think this also is partly related to the thread about ghost touches.
AlanJC said:
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
Click to expand...
Click to collapse
Yes exactly the same issue.
I agree I think it's software. Another strange thing is If I flip the phone around (So the headphone jack is now on the right, rather the left), and the game allows the screen to rotate, the issue goes away completely.
Such a strange bug.
Same thing here, and it happens very often. I ran all tests and it seems a software issue. Hope Sony solves it 'coz it's damn annoying.
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Never had it during games but during calls it kinda doesn't respond to touches properly.....weird.
I am facing too many issues with the Z3. First the camera quality, then the front bezel leaking light, then the 3G, now touch response. Duh!!! Should've bought the HTC M8 EYE.
No such issue for me so far at least.
Isn't the M8 Eye for China only?
I can't type for **** on my Z3 compared to my SIII. Taps don't register as quickly. Not sure what the heck is going on.
I can confirm that the latest firmware 23.0.1.A.5.73 released by Sony today, has fixed my issues with the responsiveness with the screen and games.
I hope I see that update soon. I can't wait to type quickly and double tap with no issues.
No issue with games but, typing is a chore, it keeps pressing the wrong keys like b for spacebar etc....
AlanJC said:
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Click to expand...
Click to collapse
I've been noticing this lately as well when using the phone when it's on a flat surface.
Sometimes pulling the notification bar down can take a few times.
While play Ruzzle, it's nearly impossible to spell a word unless you pick the phone up.
Was thinking it might be the way it detects your finger, as I normally use the tip of my finger when it's flat, and my thumb when it's in my hand.

Backlight on, no image

Hi guys,
I am experiencing the wierdest thing on my brother's Xperia Z3.
2 days ago, the phone randomly stopped showing images on the screen, but the backlight would still switch on and off as normal when pressing the power button. If the phone is restarted in this state by using key combos, the Sony logo won't even show up. This problem started intermittently, but now it does this for a much longer period. The issue would usually occur after the phone being locked, or if it were being used, the screen would show horrible distortion on the bottom half and become non-responsive until the screen switched off and any attempt to switch it on would be make the phone behave as described earlier.
I used to be able to make the image work by plugging in the USB cable, but this method seems to have stopped working, or at the very least has a really low success rate. I have tried all the soft reset methods: Power+VolUp, yellow button in the sim tray, none of those work for me.
I have just stopped short of reflashing the phone with Flash Tools.
Has anyone had this problem before? It is really confusing me as to whether this is a software or hardware issue.
Any suggestions?
I reflashed the phone using Flash Tools and the phone is still behaving the same way; just the backlight is turning on. Besides that, the phone seems to be making the correct noises and responding to the USB cable. Anyone have any ideas? Could it be the screen itself? I'm worried that it may be the motherboard.
Ok, I found something that works. If I hit the device with my hand on the back or the screen a few times, it seems to bring the phone back. My suspicion is either a loose screen connector or something on the motherboard. I'm not really comfortable with opening the phone up, so this is going to be my go-to solution. Hope this is able to help someone.

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