Nexus 5 won't turn on. - Nexus 5 Q&A, Help & Troubleshooting

Hello!
My Nexus 5 phone is now 1,5 years old. but after some time i didn't use it, because sometimes it didn't unlock (probably power button issue) i can't turn it on. When i connect it to the charger i saw red led for charging, but screen didn't response to charging. I tried power it on but it didn't work. I tried different button combinations and no one worked. I put my Nexus for some time but then when i came back i didn't see any red led for charging. So what is the phone problem. Maybe is battery dead or power button broken. Can anyone help me how to turn it on?

Related

[Q] Help! Nexus S will not start

So here is the deal...
My kids needed a night light as we are on vacation so I decided to plug the power charger and left the flashlight app on the entire night. Now that I think about it not a smart idea.
When I woke up this AM the phone had the battery charging icon on the screen. This only appears when the phone is charging while it is powered off.
So far I have removed the battery several times and tried to power the phone on with no success.
I have also tried to hold the volume down and press the power button as recommended on various forums with no luck.
I am overseas right now (home town is the usa) and I need my phone more than if I was home .
Any idea how the flashlight app left ON while also powering may have caused this?
Or is this just a coincidence and I am having an issue that others are having and it is not related to what I did last night?
Thanks and any help is greatly appreciated.
By flashlight app do you mean one that turns on the camera flash or one that leaves the screen on?
I am also unclear what you mean by:
When I woke up this AM the phone had the battery charging icon on the screen. This only appears when the phone is charging while it is powered off.
So far I have removed the battery several times and tried to power the phone on with no success.
Click to expand...
Click to collapse
Does the icon appear even when not charging? Does the screen function at all? Or does the phone seem completely dead, as in not even vibrating when powering on after removing battery.
If it was the camera flash, it might have overheated and damaged something, but this is just my speculation.
By flashlight I mean the one that leaves the screen on in white color.
The icon only appears while the phone is hooked up to the charger. When I unlplug it it disappears. (So to me this answers your question if the screen works at all).
The phone does not vibrate when I try to power it on after I remove and put back the batter.
Thanks for your quick reply and hope this answers your questions.

[Q] nexus 5 red light

hi guys,
2 days ago I got a nexus 5 loved it until today I was playing a game (asphalt 8) and it just turned it self off don't know why just did now all im getting is a flashing red light I was on holiday with the phone could the plane have done something to it anyway guys please help me
thanks
Prime
No, the plane didn't do anything to the phone.
Did the battery die? Did you stick the phone on a charger after it turned off?
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
ive already tried all of that but 1 think ive not tried is a reset but I have data on my phone that I don't wanna lose can anyone help
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
simms22 said:
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
Click to expand...
Click to collapse
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
PRIME667 said:
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
Click to expand...
Click to collapse
if it was something that happened on its own(without you tinkering with your phone), then yes.
thanks
simms22 said:
if it was something that happened on its own(without you tinkering with your phone), then yes.
Click to expand...
Click to collapse
right ill do that thanks for your help guys
PRIME667
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
returned it
sluflyer06 said:
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
Click to expand...
Click to collapse
I got a new one thanks for all your help
I just had a red blinking light and no charge indicator situation, as well. Nothing seemed to work: plugged it in for 20 minutes, unplugged it for 20 minutes, plugged it back in...and after another hour on the charger I finally noticed the blinking red light had gone away, and hitting power brought up the charging indicator as normal. Booted right up and has been fine since.
My Nexus 5 just started doing this. I was in the middle of playing a game while my phone was on the charger (Brave Frontier) and suddenly the screen went dead and I had the red flashing light. I'm guessing I was using the juice faster than the charger could fill it so I killed it. I couldn't get the battery indicator to come back but as I was typing this the red light finally stopped flashing and the phone rebooted.
This happened to my N5 today. I was on a Hangouts video chat while plugged in from wall charger and I noticed the battery was actually draining rather than charging. So I figured hangouts was discharging the battery faster than the charging. Eventually it went to 0% and stayed that way for a while and suddenly the screen went off and the LED started blinking red. Followed the steps posted here, plugged in, left for a while and the blinking stops and phone boots up.
Never Hangout-ing with low charge ever! D:

[Q] MotoG dead after, can't boot.

Hello,
first of all, I've read every other guide on the internet with the same problem, I haven't found a fix yet.
My problem is a little bit different then others.
A couple of days ago my phone got really hot, so I decided to stop use it so it can cool a bit. It still had like 80% battery remaining. After it was cooled down a bit it wasn't powered on anymore and I was unable to boot it up, it was just dead. I placed it in the fridge for about half an hour, after that it was working fine again.
Now I have the problem that it won't power on again. If I plug it into the wall (original charger) There is just a white LED on the front, which means the phone is too low to turn the screen on, After 2 minutes or so the white LED disappers, but the screen is not turning on. If I plug it off and on again the white LED is back on.
When the LED is gone i tried pressing some buttons according to some guides in the internet. The only result was, when I pressed the power down and the power button while the white LED is off, it just comes back on after exactly 2 minutes.
I also tried 3 different batteries, 2 of them are original motorola batteries for the MotoG, the other one a cheap ebay one.
Is there any chance I can bring it back to live? Or at least get my data recovered?
Greetings,
Lukas
(Excuse my english)
same here

Phone crashed and won't turn back on

I have a stock phone HTC One (M8) that has never been rooted. Today I pulled my phone out of my pocket and it wouldn't turn on. I've tried:
pressing the power button along with the volume up
Pressing power and volume down
Pressing power and volume up and down
I took it to the Verizon store and they said they would have to ship a refurb out to me. I wanted to check this forum to see if anyone has ideas before I get a refurb.
Thanks in advance!
Simular situation - will not power up or hold charge
Im S-off and unlocked .... I downloaded the new RUU 4.4.4 and everything was fine. the next day the battery drained completely and I plugged the charging cord in. I got the battery icon in the center of the screen and 0% life. The orange light is blinking, but the battery level doesn't change. I cannot get it to power up or get into the bootloader. Once I unplug the power cable the unit doesn't power on. if the keep the unit plugged In for a power source I'm still unable to boot. I'm totally out off ideas ... can I get someone to respond to help me out in this desperate time.
devilman30 said:
Im S-off and unlocked .... I downloaded the new RUU 4.4.4 and everything was fine. the next day the battery drained completely and I plugged the charging cord in. I got the battery icon in the center of the screen and 0% life. The orange light is blinking, but the battery level doesn't change. I cannot get it to power up or get into the bootloader. Once I unplug the power cable the unit doesn't power on. if the keep the unit plugged In for a power source I'm still unable to boot. I'm totally out off ideas ... can I get someone to respond to help me out in this desperate time.
Click to expand...
Click to collapse
Can you try a different charger and cable? The blinking orange light is what they do when they are completely dead. Starts out blinking and wont go solid until enough charge is present to actually boot the phone.
I just upgraded to 4.4.4 as well maybe 3-4 days ago. I had been able to charge the phone a couple of times without issue right up until it wouldn't turn on yesterday.
I left the phone off the charger overnight and tried rebooting again this morning, and nothing.
ttown said:
I just upgraded to 4.4.4 as well maybe 3-4 days ago. I had been able to charge the phone a couple of times without issue right up until it wouldn't turn on yesterday.
I left the phone off the charger overnight and tried rebooting again this morning, and nothing.
Click to expand...
Click to collapse
Same here .. Been on the charging cord for a few days without any change in battery %.
Dodat ... Is there anyway to revive the M8 to accept the charge?
ttown said:
I have a stock phone HTC One (M8) that has never been rooted. Today I pulled my phone out of my pocket and it wouldn't turn on. I've tried:
pressing the power button along with the volume up
Pressing power and volume down
Pressing power and volume up and down
I took it to the Verizon store and they said they would have to ship a refurb out to me. I wanted to check this forum to see if anyone has ideas before I get a refurb.
Thanks in advance!
Click to expand...
Click to collapse
Try this:
Battery is fully charged, but the device does not turn on
Plug device into the provided HTC wall charger that came with the device.
Press and hold the Power, Volume up and Volume down keys for 1 - 2 full minutes. The battery should re-calibrate and the device will then turn on.
or
Battery shows less than 0% charge level
Plug device into the provided HTC wall charger that came with the device.
Charge the device until the LED indicator glows solid red.
Attempt to power the device on as usual. If it will not power on, press and hold the Power and Volume up keys for 10 seconds while still on the charger.
I tried this just now, nothing.
When I hook up the charger, I don't get any lights to indicate that the phone is charging.
It's like the phone is bricked, but I haven't messed with any ROMs at all. I'm completely stock and locked.
ttown said:
I tried this just now, nothing.
When I hook up the charger, I don't get any lights to indicate that the phone is charging.
It's like the phone is bricked, but I haven't messed with any ROMs at all. I'm completely stock and locked.
Click to expand...
Click to collapse
I am unlocked but am having the same problem. I've had the phone since almost launch day and it's been fine until now.....all of a sudden it won't charge. I've tried many different cables and chargers that I know work, but nothing gives.
Were you able to figure anything out? Really don't want to have to get a refurb as I don't think I'll be able to get it rooted/unlocked anymore.
edit: After letting it "charge" for about an hour I was able to turn the phone back on. It said the battery was at 30% but was draining like 2% every 15-20 seconds. Looking at the settings it said the battery state was unkown (where it usually says not charging or charging). Something is definitely doing on here, but I have no idea what. I tried rebooting to recovery from the ROM but it just shut off. Now it's doing the same thing again (0%, won't turn on). Ugh!

Rogers LG Nexus 5 Sudden Death Doesn't Turn On/ Charge

Hello guys,
Here is the problem in a nutshell. Rogers Nexus 5, unmodified. Stock ROM. Working 100% normal until yesterday. No kind of water or physical damage at all. Just died. Does not power on. Nothing shows on display. Does not charge. Totally unresponsive.
The only response I get is that when plugged into the wall charge and power button is held long, it vibrates every 7 seconds. If unplugged, no vibration whatsoever. Also when plugged into the PC, it is detected by Windows but only as portable media player which is completely empty when double clicked.
Do I simply need a new battery? I am baffled. Please help!
When you connect the phone to a wall charger, does the led blink red or us there nothing?
Absolutely nothing happens. No LED light, no Google logo on display, nothing.
It may be a dead or defective battery. Only way to really trouble shoot would be to replace the battery to see if that solves the problem.
Taking the phone apart is quite easy.
I replaced the battery but still nothing. It only vibrates when power button is pressed long.
No other response, LED or display whatsoever.
The phone was never modified or damaged in anyway. Please help!
To help diagnose the problem, having another Nexus 5 would help a great deal. If you swap your motherboard into a working phone and things work as normal after the swap, you know it is not the motherboard that is bad.

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