Database Info

Why would this happen all at once?

So outta nowhere my headset speakers fail to work. I can't hear anything in a call unless I'm on speaker phone. The keys on my keyboard won't light. And the notification led doesn't light up for text or when charging anymore. I was running newsense and switched to a different rom to see if that was the problem but it wasn't.
Sent from my PG06100 using Tapatalk 2

toast1224 said:
So outta nowhere my headset speakers fail to work. I can't hear anything in a call unless I'm on speaker phone. The keys on my keyboard won't light. And the notification led doesn't light up for text or when charging anymore. I was running newsense and switched to a different rom to see if that was the problem but it wasn't.
Sent from my PG06100 using Tapatalk 2
Click to expand...
Click to collapse
Do an RUU back to stock (don't do the OTA), if that doesn't work it is a hardware issue. All those problems at once? Sounds like it got wet, not saying it did, but you don't usually see that many problems pop at once without something major happening. Good luck.

bilgerryan said:
Do an RUU back to stock (don't do the OTA), if that doesn't work it is a hardware issue. All those problems at once? Sounds like it got wet, not saying it did, but you don't usually see that many problems pop at once without something major happening. Good luck.
Click to expand...
Click to collapse
I had 3 shifts ear pieces all go out the same day. All had different owners across 2 accounts. So yeah that was the end of dealing with sprint lol
Sent from my myTouch_4G_Slide using Tapatalk 2

strapped365 said:
I had 3 shifts ear pieces all go out the same day. All had different owners across 2 accounts. So yeah that was the end of dealing with sprint lol
Sent from my myTouch_4G_Slide using Tapatalk 2
Click to expand...
Click to collapse
The ear piece on mine has always been kinda wonky on mine, it doesn't wanna switch between speaker and ear piece.

bilgerryan said:
The ear piece on mine has always been kinda wonky on mine, it doesn't wanna switch between speaker and ear piece.
Click to expand...
Click to collapse
My speedy has taken serious beatings throughout this year I've had it lol The only thing wrong with it was a wonky flex cable like 2 weeks ago, but other than that everything works like brand new. :thumbup:
Sent from my PG06100 using xda app-developers app

jesuscash said:
My speedy has taken serious beatings throughout this year I've had it lol The only thing wrong with it was a wonky flex cable like 2 weeks ago, but other than that everything works like brand new. :thumbup:
Sent from my PG06100 using xda app-developers app
Click to expand...
Click to collapse
I'm not as fortunate, I also have a dead spot on the top quarter of my screen and it is getting annoying rotating my screen all the time to use the basic functions of my phone, nothing against the Shift at all but I can't wait to upgrade.

bilgerryan said:
I'm not as fortunate, I also have a dead spot on the top quarter of my screen and it is getting annoying rotating my screen all the time to use the basic functions of my phone, nothing against the Shift at all but I can't wait to upgrade.
Click to expand...
Click to collapse
I get a deadspot that comes and goes lol whenever I decide to take it to sprint it goes away and comes back a few weeks later.
Sent from my Nexus 7 using xda app-developers app

bilgerryan said:
Do an RUU back to stock (don't do the OTA), if that doesn't work it is a hardware issue. All those problems at once? Sounds like it got wet, not saying it did, but you don't usually see that many problems pop at once without something major happening. Good luck.
Click to expand...
Click to collapse
So are you saying try unrooting an re rooting again? Just wanted to make sure that's what you're saying first. And no, its hasn't been near water and I have the ottetbox case on it. This is my original shift btw, bought brand new with contract 14 months ago. Also just wanted to add, that even though the keyboard keys don't light, my shift and fn lights still work.
edit
Anyone have a different link to the ruu file? I keep getting redirected to this "Internet vs. Hollywood" crap site.. >.<
Sent from my PG06100 using Tapatalk 2

toast1224 said:
So are you saying try unrooting an re rooting again? Just wanted to make sure that's what you're saying first. And no, its hasn't been near water and I have the ottetbox case on it. This is my original shift btw, bought brand new with contract 14 months ago. Also just wanted to add, that even though the keyboard keys don't light, my shift and fn lights still work.
Sent from my PG06100 using Tapatalk 2
Click to expand...
Click to collapse
That is what I would do if it was my Shift

bilgerryan said:
That is what I would do if it was my Shift
Click to expand...
Click to collapse
Okay so I was able to unroot and go back to stock but no luck with my issues. Any other suggestions? If nothing else atleast its unrooted and i can take it into sprint >.<

toast1224 said:
Okay so I was able to unroot and go back to stock but no luck with my issues. Any other suggestions? If nothing else atleast its unrooted and i can take it into sprint >.<
Click to expand...
Click to collapse
Sounds like you'll have to take it back, It's not a software issue if the RUU didn't fix it.

bilgerryan said:
Sounds like you'll have to take it back, It's not a software issue if the RUU didn't fix it.
Click to expand...
Click to collapse
I have had the same issue happen to me, for some reason the Shift is a great water magnate they apparently found some " Moisture" Build up in mine, when they came to open it up during a repair, I would keep $100.00 USD On the side just in-case you have to file an insurance claim with asurion.
Ive tried to, Unroot and back to stock, ive tried rerooting .Re-Romming and Flashing the device,
a Majority of the time issues like that are caused by the wiring in the device "Moisture" Build up and or just cause the shift wants to be a little bonkers .
But then again if your not around it, you may just luck out and get a hardware defect claim and keep 100 bucks in your pocket and two days later you get a Refurbished device ^____^ yay for you.:laugh:

I said it sounded like moisture lol:sly: Anyways, good luck... Shifts are dropping like flies round here.

Don't want to start new thread so. Will try posting this here. My shift's screen started going black whenever I open or close the keyboard. It happens whether I am in the OS, bootlader, or recovery, so idk if it is the ROM. Any ideas?

junpei1337 said:
Don't want to start new thread so. Will try posting this here. My shift's screen started going black whenever I open or close the keyboard. It happens whether I am in the OS, bootlader, or recovery, so idk if it is the ROM. Any ideas?
Click to expand...
Click to collapse
I've seen prboy post about this a ton of times but what he always suggests is to see if you hear sort of a crunching sound when you close/open the keyboard. If you do, its probably the flex cable and you can buy one and replace it yourself (if you want)
I believe you can also take it in to Sprint if its in fairly good condition and they will give you a new one no questions asked
You might wanna also take a look at the questions/posts HERE or HERE
EDIT: Just FYI, but the flex cable is what connects the keyboard to the touch screen
Sent from my PG06100 using xda premium

Yeah I have seen those posts too. Wasn't sure cause it isn't making any noise. Got this refurb after the last ota killed my phone. So its in great condition. Guess I'm unrooting and heading to sprint
---------- Post added at 01:34 PM ---------- Previous post was at 01:11 PM ----------
EDIT: Just FYI, but the flex cable is what connects the keyboard to the touch screen
Sent from my PG06100 using xda premium[/QUOTE]
Lol I figured that

junpei1337 said:
Yeah I have seen those posts too. Wasn't sure cause it isn't making any noise. Got this refurb after the last ota killed my phone. So its in great condition. Guess I'm unrooting and heading to sprint
---------- Post added at 01:34 PM ---------- Previous post was at 01:11 PM ----------
EDIT: Just FYI, but the flex cable is what connects the keyboard to the touch screen
Sent from my PG06100 using xda premium
Lol I figured that
Click to expand...
Click to collapse
There is a very good possibility that it could be the Flex Cable. But if you plan on taking it back to Sprint, RUU first. That way you kill two birds with one stone. You confirm the issue, and you prep it for going back to Sprint.

Lol I figured that
Click to expand...
Click to collapse
Yeah I thought you did, just wanted to make sure
Sent from my PG06100 using xda premium

prboy1969 said:
There is a very good possibility that it could be the Flex Cable. But if you plan on taking it back to Sprint, RUU first. That way you kill two birds with one stone. You confirm the issue, and you prep it for going back to Sprint.
Click to expand...
Click to collapse
I have 2.3.4 ruu, can I just run that from s off or should I use sparksco's guide for unrooting? First rooted phone here

junpei1337 said:
I have 2.3.4 ruu, can I just run that from s off or should I use sparksco's guide for unrooting? First rooted phone here
Click to expand...
Click to collapse
There is a zip that you flash to go back to 2.3 stock out there, if I was at home I could upload it, sorry.

Camera focusing

Does anyone's unit have trouble focusing right in startup? Mine sometimes takes a couple seconds to focus from a very fuzzy picture and then is like lightning
Sent from my SM-G920T using XDA Free mobile app

km8j said:
Does anyone's unit have trouble focusing right in startup? Mine sometimes takes a couple seconds to focus from a very fuzzy picture and then is like lightning
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Yes. Its,making me so angry. It focuses when I shake it.

spaided said:
Yes. Its,making me so angry. It focuses when I shake it.
Click to expand...
Click to collapse
Also dealing with this issue. Shaking it helps it focuses. I can almost hear a click as if something is stuck and becoming unstuck when shook.

It clicks on mine too. Weird.

spaided said:
It clicks on mine too. Weird.
Click to expand...
Click to collapse
Yup, guessing it is the OIS engaging. Wonder if this is hardware or software...

I'm not sure. Imma hitch a tmobile store and ask them ...probably try for a replacement.

I had the Note 4 which was plagued by this issue in a large number of units. However, I got the s6 (edge) and have not had this problem at all. In the Note 4, people had to get replacements to truly fix the issue permanently.

I think I am gonna go and get a replacement. I hate paying this much for a device and have issues. I do love the phone other than this one issue.

Went to T-mobile today to show the camera problem and get a replacement. The rep got on the phone and about 25 minutes later I was told I'll be getting my replacement in the mail tomorrow! Just have to ship back the defective unit once the new one comes. Hopefully the new one won't have any issues.

Just disable "auto HDR"
Problem solved.

ingenious247 said:
Just disable "auto HDR"
Problem solved.
Click to expand...
Click to collapse
Interesting. We shouldn't have to though

km8j said:
Interesting. We shouldn't have to though
Click to expand...
Click to collapse
Well, at the risk of sounding condescending, HDR is a more complicated process than just simply taking a photo. Typically, it's going to involve capturing multiple shots at different exposures and combining them through software. I'd imagine that the camera is trying to compensate for this and is taking an extra second in contrast detection to determine it's focus point, which to me, would be totally expected. Turning it off and finding a faster focus would be the trade off (and photography is ALL about trade offs lol).

Tried.... problem not solved.

spaided said:
Tried.... problem not solved.
Click to expand...
Click to collapse
Usually only a problem in low light or the first time you open the camera that day in my experience once auto HDR is disabled..
Sent from my SM-G920T using Tapatalk

On phone with tmobile now....let see what they say
---------- Post added at 09:56 PM ---------- Previous post was at 09:47 PM ----------
I didn't even talk to tech support. As soon as I said the problem they transferred me to someone and a brand new phone us being overnighted to me. Must be a semi common problem. Idk. Love the phone othere than this Issue.

UGHH. I have the very same issue. I spent 2 hours yesterday setting up my phone and would hate to have to return it. I'm beyond annoyed by this. Let us know if this is a defect with the hardware or if it's just the OIS needing to adjust. I don't wan to go through the trouble of returning my phone and having the same issue.
Also, is there a good way to back up my phone? Helium sadly does not work, but I'm wondering if Samsung backup will do the trick, in case I need to get a new phone.

spaided said:
On phone with tmobile now....let see what they say
---------- Post added at 09:56 PM ---------- Previous post was at 09:47 PM ----------
I didn't even talk to tech support. As soon as I said the problem they transferred me to someone and a brand new phone us being overnighted to me. Must be a semi common problem. Idk. Love the phone othere than this Issue.
Click to expand...
Click to collapse
Can you please let us know how it goes? I'd like to get this sorted out, but don't want to take the time to set up my phone again, if it's just an issue with OIS.
Thanks!

I'll let yall know when I gety new phone.

Mine got worse (go figure) and now it refuses to focus unless I shake the phone.
Replacement on the way...

ingenious247 said:
Mine got worse (go figure) and now it refuses to focus unless I shake the phone.
Replacement on the way...
Click to expand...
Click to collapse
Mine did too. I couldn't get it to focus anymore, even when shaking. For it while it seemed like it was getting better, but then NOPE. My replacement is on the way as well. What are you guys using to back up and restore your s6. Usually I use TI, but I wanted to see how the samsung play situation played out first before rooting.

T-Mo pushing out updates for V10

Just got an App Update notification. Thinking it might just be same as ATT's update.
I did not update it cause i want to backup my system prior to do this.
Anyone got this and updated?? Let us know what was it for.

man, that font is horrible
I gotta check my phone to see if I have an update now
---------- Post added at 08:50 AM ---------- Previous post was at 08:48 AM ----------
only app update I have is for File Manager

Read it carefully. What you got there is an updated EULA for updating LG's bundled apps. This is not a system update notification.

Just some apps update, it's like getting excited over getting updates in the playstore.

https://support.t-mobile.com/community/phones-tablets-devices/software-updates
LG v10 isnt even on tmobiles support site to even check if theres an update or its progress..
LG v10 doesnt even show up on portions LG Us support...

Airtioteclint said:
Just some apps update, it's like getting excited over getting updates in the playstore.
Click to expand...
Click to collapse
Lol
Sent from my LG-H901 using Tapatalk

Need to update the title of this thread.
Sent from my LG-H901 using Tapatalk

clockcycle said:
https://support.t-mobile.com/community/phones-tablets-devices/software-updates
LG v10 isnt even on tmobiles support site to even check if theres an update or its progress..
LG v10 doesnt even show up on portions LG Us support...
Click to expand...
Click to collapse
It's there....
Sent from my LG-H901 using Tapatalk
---------- Post added at 08:30 AM ---------- Previous post was at 08:29 AM ----------
I did the app update... Works fine......
Sent from my LG-H901 using Tapatalk

bgbagz said:
It's there....
Sent from my LG-H901 using Tapatalk
---------- Post added at 08:30 AM ---------- Previous post was at 08:29 AM ----------
I did the app update... Works fine......
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Where?

clockcycle said:
Where?
Click to expand...
Click to collapse
is not, I tweeted them the other day, and they say bla bla bla check the site for updates.

Any news on this? Really want my fingerprint scanner working properly

tongueman87 said:
Any news on this? Really want my fingerprint scanner working properly
Click to expand...
Click to collapse
No. When it's out, trust me, it'll be all over this forum.

LG-V10 updates
I just purchased the LG-V10 phone yesterday and right out of the box had issues with the volume control on music, video, games & other media. It was locked and would not let me adjust the volume up or down. I took my phone back in to the T-Mobile retail store for an analysis of what was causing this problem. It was a simple update that had rolled out after the distribution of this phone. Best place to check for updates is under settings.....general....about phone....update center. There you can check for all app and software updates provided by LG Electronics. My phone is working fine now.

Sharp2016 said:
I just purchased the LG-V10 phone yesterday and right out of the box had issues with the volume control on music, video, games & other media. It was locked and would not let me adjust the volume up or down. I took my phone back in to the T-Mobile retail store for an analysis of what was causing this problem. It was a simple update that had rolled out after the distribution of this phone. Best place to check for updates is under settings.....general....about phone....update center. There you can check for all app and software updates provided by LG Electronics. My phone is working fine now.
Click to expand...
Click to collapse
There has not been a system update for this phone since its release and the only firmware version available so far is H901-10c, build LMY47V, unless the update literally came out last night and has not yet propagated.
Your volume button problem was likely a software issue which was resolved when the rep did a factory reset on the phone, or a hardware issue, such as the contacts for the button flex not properly mating with the motherboard pegs, which can be resolved by pressing the back of the phone in a specific spot.

This thread title got me so excited for no reason. Someone should change it lol.

ATT S2 Software update r730aucu2bpd4

This morning I was presented with an update, now running software version r730aucu2bpd4
Anyone else see this? No information on ATT website or anywhere else on the web, except for a mention on a vietnam facebook webpage, that I cant read lol.
I didnt manage to catch a screenshot of the update popup, noting the changes.
Attached is a picture

My Gear communicates way better now with my Note 5 but I'm still unable to send messages from watch while using numbersync.
Sent from my SAMSUNG-SM-N920A using Tapatalk

Thanks. I really hope they fix the number sync instability. . I am constantly getting "numbersync has been disabled" error and when I try to re-enable it I need to reboot my device. I also receive messages in bulk, days later often times.

simbill said:
Thanks. I really hope they fix the number sync instability. . I am constantly getting "numbersync has been disabled" error and when I try to re-enable it I need to reboot my device. I also receive messages in bulk, days later often times.
Click to expand...
Click to collapse
Yea I think its the way they make you use that message back up and sync app. I constantly get people not getting my texts and it's a battery hog.
Sent from my SAMSUNG-SM-N920A using Tapatalk

What was your prior version? I currently have R730AUCU1AOL3, which appears to be earlier then yours. I wonder if I will get the update as well. Speak of the devil & he shows up. Downloading now.
---------- Post added at 09:15 PM ---------- Previous post was at 09:06 PM ----------
Spoke to soon. It downloaded but failed to copy to watch. Well it took three tries to copy to the watch but it is installing.

roger25118 said:
What was your prior version? I currently have R730AUCU1AOL3, which appears to be earlier then yours. I wonder if I will get the update as well. Speak of the devil & he shows up. Downloading now.
Click to expand...
Click to collapse
Yes, prior to waking up this morning I was on AOL3. ATT website as of this morning still listed AOL3 as the latest. Seems to be working well so far, and walking in Manhattan today the "auto walking" feature of s-health started much smoother and quicker than previously. (for the first time the vibration notified me that it was automatically recoding "walking")

roger25118 said:
---------- Post added at 09:15 PM ---------- Previous post was at 09:06 PM ----------
Spoke to soon. It downloaded but failed to copy to watch. Well it took three tries to copy to the watch but it is installing.
Click to expand...
Click to collapse
Mine froze at 99% and 100% for about 15 mins, I got nervous but let it sit there and it finally finished.

I'm loving the update very much so far, especially the screen timeout feature. Now Samsung just needs to activate Samsung Pay!
Sent from my SM-G935P using Tapatalk

The new update brings the connection to the iphone?

Just got the update here too. Cool!!

Well after a few days my battery is getting hit hard so as my phone not sure why but after the update my gear s2 is draining fast with my same old settings. On my phone the bluetooth seems to be active more times now than before. Is anyone having same problem?
Sent from my SAMSUNG-SM-G935A using Tapatalk

sinichi21 said:
Well after a few days my battery is getting hit hard so as my phone not sure why but after the update my gear s2 is draining fast with my same old settings. On my phone the bluetooth seems to be active more times now than before. Is anyone having same problem?
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
I haven't noticed anything strange with my battery life aside from my usual drain

Same here, no difference in battery life on the watch or the phone (GS7E).
Sent from my SM-G935P using Tapatalk

optimummind said:
Same here, no difference in battery life on the watch or the phone (GS7E).
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
Hmm well thats sad that means something is wrong with my phone or my gear.. I guess I will try factory resetting my gear and see. Thank you for the reply
simbill said:
I haven't noticed anything strange with my battery life aside from my usual drain
Click to expand...
Click to collapse
Sent from my SHIELD Tablet using Tapatalk

Can I downgrade from Marshmallow without rooting?

Hello...
Can I downgrade my G3 from Android 6 Marshmallow to Android 5 without having to root it?
I got the update but I really didn't like it. There are a lot of things missing.
Thank you

What specifically is missing?
As for your first question you can flash back to KitKat and then update to 5.. there is a thread for that.
Sent from my LG-D850 using XDA-Developers mobile app

To expand on the OP a little bit /Thread jack?/...
I'm having the strangest problem - The lower third of my screen acts like every swipe is just a touch. So when I try to scroll, it registers it as a click. I'm on Turbo ROM right now, but this problem has persisted across RR and AICP. Someone suggested that I go back to factory. Would it not be a good idea to just go back to LP?
I'm hesitant since I remember with my S3 going back to KK (I believe...) caused a brick since you couldn't return to the earlier bootloader. I may be remembering some of the details there wrong, but I'm still concerned about going back. Has anyone done this successfully?
Thanks in advance

Hi...I haven't done it yet, but I think I will...Marshmallow slowed my WiFi connection (have no idea why).
One very important thing is missing. The option to block a phone #.
The themes option and the live wallpapers are also missing.
I am also having battery issues, I have to charge earlier. The battery used to last longer with 5. Please notice that now I'm not even using a live wallpaper!
There are some positive things about 6 like the improved roll down menu/shortcuts. There is a flashlight and screen light regulation bar.
I'll try to downgrade to kit Kat and then to 5. I'll post what happens.
 @autosurgeon do you know where the thread for the downgrade to kk is? Could you post it for me please? I am new here and kind off having a hard time finding things! Thank b you so much!

Blocking a phone call is not missing. Wifi slow is usually the DNS server your provider uses I run an app called DNS pro it keeps me on Google DNS servers.
The themes are missing on the lg home launcher I don't use it so I don't care.. Nova is so far superior.
Battery discharge is caused by a an app misbehaving or because you didn't do a factory reset after the upgrade.
Sent from my LG-D850 using XDA-Developers mobile app
---------- Post added at 09:47 AM ---------- Previous post was at 09:44 AM ----------
To block a call stock dialer.
In the dialer hit the three dots top right.
Hit call settings
Hit call reject
Use the plus sign in the top right to add numbers either from your recent calls list or manually.
Sent from my LG-D850 using XDA-Developers mobile app
---------- Post added at 09:49 AM ---------- Previous post was at 09:47 AM ----------
Remember all your apps have to be setup as on push settings and when they can wake up the phone as after the upgrade many will update to the 6.0 version and some of those settings will change to default. Facebook did this as did Google now and both are battery hogs when in default. They wake the phone up 20 plus times per hour to phone home.
Sent from my LG-D850 using XDA-Developers mobile app

Awesome! I found the call reject! Thank you!
It's just a pain...you know...I'm getting old....I'm 38, female and I try my best to keep myself updated with technology, but I must say that I don't have patience anymore to get used to the new looks and features!
Please be patient with me...I have some more questions. Lol
So...if I do a hard reset now, what will I lose on the phone? Any apps? Contacts? Messages? Configurations? I am always afraid of hard resets. I had bad experiences with Samsung.
Running the apps on push settings....how do I do that?
And what is exactly NOVA? Why is it better? What can I do with it? Is it free?
I'll try the dns pro!
Thank you!

Nova is a launcher app. And yes it has a free non pro version you can try. Try it it's better if you like the features I do. It has a ton of features (;
Sent from my LG-D850 using XDA-Developers mobile app
---------- Post added at 11:01 AM ---------- Previous post was at 10:59 AM ----------
Make sure you have at least one Google account setup on your phone and all things are set to backup. As for text messages if on att they have a backup app for that if not you can use a text messaging backup app from the play store and back them up on your micro SD card.
Sent from my LG-D850 using XDA-Developers mobile app
---------- Post added at 11:22 AM ---------- Previous post was at 11:01 AM ----------
Your apps will reinstall once you add your Google account back to the phone after the reset.
Sent from my LG-D850 using XDA-Developers mobile app

autosurgeon said:
As for your first question you can flash back to KitKat and then update to 5.. there is a thread for that.
[/URL]
Click to expand...
Click to collapse
Just for reference, which thread are you speaking of that shows the proper way to achieve this?
I am not finding it...
Thanks!

@tmoca .it's hyelton guide to go back to stock kit Kat.just use search.

taticc said:
Hello...
Can I downgrade my G3 from Android 6 Marshmallow to Android 5 without having to root it?
I got the update but I really didn't like it. There are a lot of things missing.
Thank you
Click to expand...
Click to collapse
I [just] downgraded my wife's last night from MM (6.0) to Kit Kat 4.4.2...Marshamallow KILLED my wife's D850. Burning battery, dropped calls, re-boots even after factory reset. I did what was in post #3 ( http://forum.xda-developers.com/showpost.php?p=64624353&postcount=3 )
After downloading KK and .Dll it took a total of 10 minutes and was one of the easiest flashes I did. After flashing back to KK, I took the OTA to Lollipop. She called me today and we talked for 15 minutes with no dropped calls and NO over heating. my question is stay on 5.01 or go to 5.1.1? I will probably go to 5.1.1 now i know how easy i can do this again if it doesn't work out.

Peterbluez said:
I'm having the strangest problem - The lower third of my screen acts like every swipe is just a touch. So when I try to scroll, it registers it as a click. I'm on Turbo ROM right now, but this problem has persisted across RR and AICP. Someone suggested that I go back to factory. Would it not be a good idea to just go back to LP?
Click to expand...
Click to collapse
on the g2 phones, this would indicate a broken digitizer, and since the digitizer is fused with the screen, you need to replace your screen